
A real home from home, fantastic staff. So very glad we chose Eridge HouseMark M(Son of Resident/Service User)

The care provided is excellent. The care home has a warm, friendly atmosphere.Craig B(Husband of Resident/Service User)

All the staff have been of the highest standard, kind and consideratePaul R(Son of Resident/Service User)

A real home from home, fantastic staff. So very glad we chose Eridge HouseMark M(Son of Resident/Service User)

The care provided is excellent. The care home has a warm, friendly atmosphere.Craig B(Husband of Resident/Service User)

All the staff have been of the highest standard, kind and consideratePaul R(Son of Resident/Service User)

Eridge House is a forty-three capacity care accommodation in Bexhill-on-Sea, fully-resourced to achieve professional care provision in a homely atmosphere and staffed by an experienced team.
The facility is well-located for access to community life, with much to enjoy in the local area and personal activities encouraged within the home itself. All CQC objectives are taken seriously, alongside the advice of related health professionals such as GPs.
Care Provided by Eridge House
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 43 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Eridge House to confirm what's included and get a personalised quote:
Our weekly fees at Eridge House vary depending on the room available, double rooms are available at a higher weekly rate. The weekly fee includes 24 hour person centred care, medication administration, activities, laundry services and nutritious meals which can be tailored to meet specific dietary requirements. Any additional services such as hairdressing, newspapers, chiropody and other personal sundries, which may be requested, can be charged on a separate sundry invoice.
The price(s) shown are provided by the care home. Contact Eridge House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mrs H Haddow
- Private Owned
Person in charge
- Rhia Laloo (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (6)
- Couples/Companion Rooms with ensuite Wet Room (3)
Eridge House Reviews (123)
Eridge House has a Review Score of 9.8 (9.849) out of 10, based on 57 reviews in the last 2 years.
Over all time Eridge House has 123 reviews.
Since joining the home my mum has benefitted from excellent personal care. The staff are warm and friendly. Their focus is on providing excellent support and care for my mum and her immediate family. Eridge House is like a home from home. I always enjoy visiting as I feel welcomed. Any concerns are...
Since joining the home my mum has benefitted from excellent personal care. The staff are warm and friendly. Their focus is on providing excellent support and care for my mum and her immediate family. Eridge House is like a home from home. I always enjoy visiting as I feel welcomed. Any concerns are promptly dealt with. The food is excellent. My mum is in good health, despite numerous health problems. I would recommend Eridge House to anyone needing extra care and support. It is a warm and caring environment for not just its residents but their family.
Thank you for your kind feedback, we are so pleased that you all feel welcome and supported. It is always lovely to hear that Eridge House is like a home from home!
My parents are both here sharing a twin room. Mum has had some health issues, which were quickly dealt with by the staff here. She spent 3 days in the hospital and is now back and is settling back in. My father, an ex-chef, seems happy with the meals here. Good home cooking, fresh cakes each day...
My parents are both here sharing a twin room. Mum has had some health issues, which were quickly dealt with by the staff here. She spent 3 days in the hospital and is now back and is settling back in. My father, an ex-chef, seems happy with the meals here. Good home cooking, fresh cakes each day are available so no complaints on that score. All considered, I am very happy with their treatment at Eridge House.
Thank you for taking the time to share your feedback. We are all pleased to hear your parents are settling in well at Eridge House.
My mother is absolutely thh the caring...
My mother is absolutely thh the caring attitude of all the staff
The food is home cooked and of a high standard, the rooms bright and an excellent standard
I cannot praise Eridge house enough
Thank you for such amazing feedback. We are so pleased your Mother is settling in well and that our team has made the transition easier. Your kind words are greatly appreciated by us all!
My mother in law moved into Eridge House on 23rd February having spent 8 weeks in hospital, and it was my husband and I that had to view and decide a home for her to move into, we went to Eridge House, and both came out of there saying the same, that's the one! It's so homely, cosey and inviting,...
My mother in law moved into Eridge House on 23rd February having spent 8 weeks in hospital, and it was my husband and I that had to view and decide a home for her to move into, we went to Eridge House, and both came out of there saying the same, that's the one! It's so homely, cosey and inviting, the room offered to us was bright, clean and just so lovely. I admit I was very anxious on the day my mother in law moved in from hospital, but I had no need to worry, she has been there nearly 3 weeks now and is so happy and content, she loves everything about it, the food, the staff , the room and the other residents, so all in all, we couldn't be happier to have placed her in such a lovely care home .
Thank you for your kind feedback. We are delighted to hear your Mother in Law has settled in so well and is enjoying her time here at Eridge. Your comments mean so much to the whole team!
Very well run establishment, friendly, professional staff and welcoming atmosphere.
Very well run establishment, friendly, professional staff and welcoming atmosphere.
Thank you, we are so pleased you felt Eridge House was friendly and welcoming.
Friendly environment, helpful staff, welcoming coffee station and cake, and a magician.
Friendly environment, helpful staff, welcoming coffee station and cake, and a magician.
Thank you for this great review, we all love a magician!
All the staff are welcoming and have been brilliant with both my grandparents. Very pleased!
All the staff are welcoming and have been brilliant with both my grandparents. Very pleased!
Thank you for your kind words, we love having them here at Eridge House and are pleased they like their room!
Impressed by easy access to management team.
All staff appear to genuinely care about residents.
Good use of available space in building.
Residents meeting held regularly for potential issues...
Impressed by easy access to management team.
All staff appear to genuinely care about residents.
Good use of available space in building.
Residents meeting held regularly for potential issues from residents (if any).
Use of key workers is a good idea.
Thank you so much, we really love hearing such positive feedback and will be sure to pass it on to the whole team!
Staff were helpful and kind, the room was comfortable and clean, could not fault the home or the care team.
Staff were helpful and kind, the room was comfortable and clean, could not fault the home or the care team.
Thank you for your feedback. We are very pleased to hear you found the team helpful and your room comfortable. Your comments are greatly appreciated.
I am a resident at Eridge House and am very happy with the care, staff are always kind and polite, food is good. Like the activities and feel safe all the time. Am enjoying my new home.
I am a resident at Eridge House and am very happy with the care, staff are always kind and polite, food is good. Like the activities and feel safe all the time. Am enjoying my new home.
We love having you as part of our Eridge House family! Thank you for your great feedback!
I find the home clean and a very happy place.
I find the home clean and a very happy place.
This is a very kind review, thank you. We are happy that you see such positivity here at Eridge House and welcome you anytime.
I come to visit my sister on a regular basis and always find her very happy. The staff are always helpful and kind. I think if I were to have to go in a home, this is the one I would choose.
I come to visit my sister on a regular basis and always find her very happy. The staff are always helpful and kind. I think if I were to have to go in a home, this is the one I would choose.
Thank you, this is a lovely complement for all of us at Eridge House, you are always welcome for a cup of tea and cake!
My mother in law is a resident at Eridge House. She has settled in very well, she is very happy, made friends with other residents, staff are amazing, so helpful with any queries, many activities to do, am very happy with the care they give.
My mother in law is a resident at Eridge House. She has settled in very well, she is very happy, made friends with other residents, staff are amazing, so helpful with any queries, many activities to do, am very happy with the care they give.
Thank you for a great review, we are pleased you feel your Mother in Law has settled well and she has truly become a part of our Eridge House family!
They are very professional in helping people my mum was here and now my mother in law ,they cared for my mum for couple of years until she passed away in 2025 .
I would recommend this care...
They are very professional in helping people my mum was here and now my mother in law ,they cared for my mum for couple of years until she passed away in 2025 .
I would recommend this care home to lots of people as a first choice .
Thank you so much for your kind review, we are so pleased to hear such amazing feedback. This will be passed to the Eridge House Team!
My mum has been here for 5 months and the family couldn't be happier. I know my mum is taken care of. Nothing is too much trouble, the care and love from the staff to my mum is excellent. The staff are all so loving and feels like family when I visit. I am so glad I found Eridge House.
My mum has been here for 5 months and the family couldn't be happier. I know my mum is taken care of. Nothing is too much trouble, the care and love from the staff to my mum is excellent. The staff are all so loving and feels like family when I visit. I am so glad I found Eridge House.
Thank you for taking the time to share such kind comments. We are delighted to hear that our team has made your Mum, and yourself, feel like part of the Eridge House family!
My mother moved into Elridge House in the middle of October, after living in the same house for 63 years. As you can imagine, it was very daunting. From the first day, the staff have been wonderful, helping her adjust to her new surroundings. They are always smiling and cheerful. Everyone is very...
My mother moved into Elridge House in the middle of October, after living in the same house for 63 years. As you can imagine, it was very daunting. From the first day, the staff have been wonderful, helping her adjust to her new surroundings. They are always smiling and cheerful. Everyone is very caring and attentive and always keep me up to date with any concerns or changes to medication etc. I cannot praise them enough. Also the food and entertainment is amazing with good choices and encouragement to join in the activities.
Thank you for taking the time to share such thoughtful feedback, we are so pleased we were able to help your Mother adjust to her new home and will continue to offer support. We truly appreciate hearing such lovely feedback!
My sister has been a resident for the past 3 months, and we were worried how she would settle. We need not have worried, she settled very quickly and has been very happy throughout. The staff have all been great with us all. We were very lucky and very grateful to you all. One day, when I took her...
My sister has been a resident for the past 3 months, and we were worried how she would settle. We need not have worried, she settled very quickly and has been very happy throughout. The staff have all been great with us all. We were very lucky and very grateful to you all. One day, when I took her out, she asked Am I going back, and I said to Eridge House. She said yes, I confirmed where she was going, she replied oh, good. Says it all!
Thank you for such positive feedback, we are delighted to hear that your sister has settled in so well and is happy at Eridge House. As a team, we truly appreciate your support and trust!
Mum's welfare has been excellent, staff and management have made her experience good and looked after her, as I would of expected as a son.
Mum's welfare has been excellent, staff and management have made her experience good and looked after her, as I would of expected as a son.
Thank you for your review, this is great to hear and we are pleased to hear she has had a good experience throughout her stay at Eridge House!
My mum came into Eridge House in a very depressed and negative state. The change in her is incredible. She is happy, settled and feels that life is worth living. The home is full of happiness and warmth. There are always fun activities. The staff are dedicated, caring, and are really happy with...
My mum came into Eridge House in a very depressed and negative state. The change in her is incredible. She is happy, settled and feels that life is worth living. The home is full of happiness and warmth. There are always fun activities. The staff are dedicated, caring, and are really happy with their work - you can feel it. The residents are lovely and all seem really happy and well cared for. It was the best decision made for our precious mum.
We are so pleased to hear such amazing feedback, it is lovely to hear that you have noticed such positive changes. It means a lot to the whole team to know that the care and warmth we aim to provide is felt!
All staff are courteous, helpful, really lovely!
EH is very homely and the facilities and activities are excellent. Mum...
All staff are courteous, helpful, really lovely!
EH is very homely and the facilities and activities are excellent. Mum has told me that she's happy to be here. She feels safe and well cared for. My brother and I are very satisfied with everything/service provided.
Thank you for your kind feedback. Mum really has settled in so well and we are pleased she feels happy and cared for. It is a pleasure caring for her!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Eridge House.
There are no upcoming events for Eridge House.
Awards / Recognitions (1)
- 06 Apr 2020Recipient: Eridge House
Accreditations
There are no accreditations posted yet for Eridge House.
Meet the Team (8)

Heidi has a wealth of experience in the health and social care sector, including working as a manager of a care home prior to becoming the proprietor...
Heidi has a wealth of experience in the health and social care sector, including working as a manager of a care home prior to becoming the proprietor of Eridge House.
In Heidi's words... I have had the privilege of owning Eridge House since 1988. I have lived in Bexhill for most of my life and for ten years I held the post as a trustee for two local charities which I found most rewarding. One of my biggest achievements is seeing the development of Eridge House from registration of fourteen in 1988 to that of forty-three older people today. Embracing the changing ways in which we work, and the diverse and skilled team led by our Directors and Managers.

Laura is responsible for managing the management team and working closely with Heidi to oversee the running of Eridge House as a business, alongside...
Laura is responsible for managing the management team and working closely with Heidi to oversee the running of Eridge House as a business, alongside Nicole.
In Laura's words... My first ever job was at Eridge House as a teenager. I went on to become a Care Assistant here, obtained my NVQ Level 2 in Health & Social Care, and after a few years away I returned as manager in 2018 until 2022 alongside Nicole. I thoroughly enjoyed my role here as manager and am thrilled to remain working at Eridge House, now in the role of Director. I have achieved my NVQ Level 5 in Leadership & Management in Health & Social Care and have experience working in both a care home setting and as a domiciliary care provider. Working at Eridge House has always felt special. People often comment on the homely and friendly feel and that is something the entire team are dedicated to providing for all residents and their loved ones.

Nicole is responsible for managing the management team and working closely with Heidi to oversee the running of Eridge House as a business, alongside...
Nicole is responsible for managing the management team and working closely with Heidi to oversee the running of Eridge House as a business, alongside Laura.
In Nicole's words... When I was offered the job of Supper Assistant at the age of 14 at Eridge House I never imagined that I would become a Director here alongside my sister, Laura. After travelling and acquiring various work experience, I was delighted to return to Eridge House, first in the role of Accounts Manager, to then go on to become the Registered Manager, and now a Director. The friendly atmosphere makes Eridge an enjoyable place to work alongside our dynamic team. My role requires commitment, dedication, and diversity and this is incredibly rewarding. I have obtained my NVQ Level 5 in Leadership & Management in Health & Social Care.

Rhia is responsible for all aspects of the day-to-day running of Eridge House.
In Rhia's words... I started working at Eridge House during the first...
Rhia is responsible for all aspects of the day-to-day running of Eridge House.
In Rhia's words... I started working at Eridge House during the first COVID-19 lockdown. I had every intention of staying on board as bank staff and returning to my old job, however, when I was offered a permanent role at Eridge House, I couldn't say no, I loved the homely feel and knew I would be happy here with such a good team around me and lovely residents. I have completed my NVQ Level 5 in Leadership & Management in Health & Social Care and enjoy applying what I have learnt to my role as manager.

Marie assists Rhia with managing the home and provides support to our Care Assistants as part of her job role.
In Marie's words... I joined the...
Marie assists Rhia with managing the home and provides support to our Care Assistants as part of her job role.
In Marie's words... I joined the Eridge House team in 2019 as a Senior Care Assistant and am thrilled to have progressed to the role of Assistant Manager, with the support of an amazing management team. I have worked in care for over 15 years and have gained my Level 3 NVQ in Health & Social Care, and have completed my NVQ Level 5 in Leadership & Management in Health & Social Care.

Alongside Marie, Samantha is responsible for assisting Rhia in managing the home and providing support to our Care Assistants in their role. “From...
Alongside Marie, Samantha is responsible for assisting Rhia in managing the home and providing support to our Care Assistants in their role. “From the young age of 13, I found myself drawn to caring. I started out as a tea girl in a residential home, but what I hadn’t realised then was that it was a calling for a lifelong career. I have gained my Level 3 NVQ in Health & Social Care and Dementia qualifications and stepped into more complex roles and eventually into leadership. After working my way up the chain, I am now Assistant Manager. I really love working at Eridge House, especially the wonderful team and lovely residents”

Janet is responsible for the financial aspects of running Eridge House and provides support on Human Resources matters for the team.
“I joined the...
Janet is responsible for the financial aspects of running Eridge House and provides support on Human Resources matters for the team.
“I joined the Eridge House team in 2024 after working in the financial industry for 40 years, and I have really enjoyed getting to know the team and all the residents. I have worked with small businesses in my previous role and in the voluntary sector for so I hope this experience will benefit my contribution to Eridge House. I am happy to help residents and families navigate the journey of care home funding and reduce the worry during their dealings with us. There is such a lovely family feel here, and everyone has welcomed me, staff and residents alike; it’s a pleasure to come to work each day.”

Sue is responsible for assisting Janet as well as ensuring compliance within the Health & Social Care Industry.
“I joined Eridge in April 2025,...
Sue is responsible for assisting Janet as well as ensuring compliance within the Health & Social Care Industry.
“I joined Eridge in April 2025, having worked in the financial industry for 33 years, with the last 7 years working within the NHS in an administrative role. Eridge has a lovely, homely feel, and there is a great Management team & amazing, caring staff who go over and above and beyond to make sure the residents' needs are met on a daily basis. I love interacting with the residents and watching all the daily activities that are put on for them, which they really enjoy.”
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