Mr & Mrs G Haddow in East Sussex | 2 Care Homes

Review of
Lennox Lodge
from M P (Daughter of Resident) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience

We were recommended to Lennox Lodge. From day 1, the staff couldn't be more helpful. They always keep me informed i.e my mothers wellbeing. I would recommend Lennox Lodge on the basis of experience.

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Review of
Lennox Lodge
from D P (Son of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience

All the staff are fantastic, it's the best thing that could have happened to our mother. She loves it, I only have praise for Lennox Lodge.

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Review of
Lennox Lodge
from S C (Niece of Resident) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience

Lennox Lodge is a very nice place. It's a "large house" type of environment, which I think is nicefor the residents to live in. The staff are friendly and make the effort to decorate on various "holidays". They interact with the residents and have a laugh and joke. My aunt is very happy there. There

are a few various trips out that the residents seem to enjoy.

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Review of
Eridge House
from M G (Resident) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience

Very happy and feel safe. Food is very good. Staff are very nice.

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Review of
Lennox Lodge
from S A (Daughter of Resident) published on 11 June 2025

Submitted via Postal Card • Report

Overall Experience

The staff are wonderful and supportive. Our family are very happy and mum is very settled and cared for. They are always available to help me, give advice and put my mind at rest knowing she is safe. I would highly recommend this care home.

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Review of
Lennox Lodge
from N B (Son of Resident) published on 4 June 2025

Submitted via Website • Report

Overall Experience

My mother chose this care setting herself 6 years ago. She has been- and continues to be- very happy with her choice. She feels comfortable, happy and safe. The staff and management provide excellent care and ensure that any health needs are addressed promptly and appropriately. As her relative- I have

been kept fully informed and have every confidence that my mother's wellbeing and safety is always prioritised. I would happily recommend Lennox Lodge.

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Review of
Lennox Lodge
from Laura S (Daughter of Resident) published on 3 June 2025

Submitted via Website • Report

Overall Experience

Staff are all lovely and very patient with mum. Even though mum's needs have increased recently the manager and all the team have been fantastic and meeting all her needs. Have recommended Lennox lodge to a few people and will continue to do so. Really lovely home with lovely staff.

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Review of
Eridge House
from Thomas S (Respite Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

Urged by family members to have a respite period, I was very impressed by the standard of care by each member of staff. Always cheerful and anxious to please. I felt confident that I could rely on any member of staff to assist me at all times. I shall return when I feel unable to carry on alone!

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for your review, we are all so pleased you enjoyed your respite stay here. We loved having you stay at Eridge and look forward to your return!

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Review of
Eridge House
from Claire V (Daughter of Resident) published on 21 May 2025

Submitted via Website • Report

Overall Experience

Eridge is a fabulous home-from-home when support, kindness and care is required. The staff are professional, attentive, friendly and compassionate.
My parents moved into Eridge care home together, both in their nineties. They needed a full and diverse range of personal and physical care, and the

wonderful staff were gracious and compassionate, as well as skilled and efficient. My parents were very happy there.
The food and mealtimes were friendly and enjoyable as well as delicious and nutritious. There are a variety of activities offered most days, so there is company and interest if required.
I can't recommend this home highly enough. I was amazed, thankful and so happy to visit. All the staff are welcoming and professional; they are amazing people and a great team. All my parent's medical needs were managed professionally, but there is also a sparkle and warmth - that is the core of it for me. Perfect.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for your kind words. We are so glad to hear that you had such a positive experience and that our staff made you feel welcome here at Eridge. We always strive to provide the best care and a happy environment for residents. Your thoughtful message means so much to us and we are so pleased that we were able to be a home for your parents.

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Review of
Eridge House
from D M (Daughter of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience

Very welcoming amazing atmosphere bit like a hotel. Everyone is happy, residence and very entertaining. There are lots of things going on daily in the homes.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you very much for taking the time to write a review. I will be sure to share your feedback with the team, who will be delighted with the lovely feedback. We would love for you to visit us again for some lunch!

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Review of
Eridge House
from M P (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

Very happy with this hotel style care home. The staff are warm and professional. Food is lovely and lots available.the staff keep the residents very entertained with lots of topics, quizzes, music etc. 1st Class.

Reply from Rhia Laloo, Registered Manager at Eridge House

We really appreciate you taking the time to write these kind words; they mean so much to us and will be passed on to the Eridge House team.

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Review of
Eridge House
from Leanne A (Daughter of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

I'd like to express my deepest gratitude to all the staff. The love & dedication shown by each & every one of you has made an immeasurable difference in my Mum's life. A special thank you to the 3 managers; each one of you goes above & beyond in your duties, offering not only professional expertise

but also compassion & kindness that has made a world of difference. Your leadership & unwavering commitment to the well-being of the residents is truly inspiring. I also want to acknowledge the carers - your hard work, patience & attention to detail are evident in everything you do; you treat every resident with dignity & respect -truly remarkable. I'd also like to thank the cooks & cleaners.The meals you provide are nourishing & thoughtfully prepared & the environment you maintain is clean, comfortable & welcoming. You've not only cared for Mum but you've also made our family feel at ease, knowing she's in such good hands. Your kindness, hard work & dedication will never be forgotten.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for your kind review. These are such lovely words which the whole team will be so pleased to hear. We love providing a home for your Mum and we are so happy your family are able to feel at ease knowing she is at Eridge House!

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Review of
Eridge House
from S G (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been very unwell, and after a short stay in hospital, returned to Eridge House. The care she received was outstanding.The staff were very patient, caring and attentive.They supported mum so well she has now made a full recovery, able to walk and dress herself again, and fully participate

in life at Eridge House.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for taking the time to send us this lovely review, which I will pass on to the whole team. We are so pleased with how Mum has been doing, it is great to see her back enjoying her time with friends in the communal areas!

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Review of
Eridge House
from A T (Granddaughter of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience

I feel my nan is very well looked after, nan is always smiling. The activities were amazing when the Activities Coordinator did it. I know the staff are tying their best with activities and maybe they are being done at different times I just haven't seen as much. Overall I am very happy with everything.

The staff are very friendly and informative. I definitely recommend the home. Some staff are better at updates than others and some do not acknowledge you.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for your kind words, we appreciate your feedback. Our activities are now taking place in a wider timeframe which may be why it seems a little quieter in the afternoons when visiting. Please do not hesitate to come and speak to us in the office at any time!

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Review of
Eridge House
from A D (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Eridge House was initially respite care for my mother, but she has now become a permanent resident. She says she loves it and it gives her confidence knowing she has someone 24/7 and never alone. Residents are treated with dignity and respect and well cared for. As a family we feel very lucky that she

was accepted as a permanent resident knowing all her needs are met and she is in a safe caring environment.

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Review of
Eridge House
from Margaret D (Niece of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience

When I was looking for a care home for my uncle I looked at a good few before visiting Eridge House, and what a find, it was a real gem of a place. As soon as I set foot inside there was a friendly family atmosphere and I knew that this was the place he would soon call 'home' and I was right. He settled

quickly. the staff were delightful and caring, not only the care staff but the office and kitchen staff too, they all treated him as they would their own family. Eridge House is very homely with a large lounge and conservatory and they do so much with the residents such as quizzes, bingo and regular visitors and entertainers. Right to the end the staff supported and cared for my uncle through his last days. I would not hesitate to recommend Eridge House as a home for your loved ones.

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Review of
Eridge House
from J G (Niece of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

What a gem of a care home Eridge House is. From the moment I stepped through the door I knew this was the place I wanted my uncle to live. I feel extremely fortunate that he was accepted as a resident. It is home from home. The staff are so kind caring and supportive towards him. The food was good quality,

home cooked lots of choice. We were offered food when visiting as well. Always so much going on in the home, activities arranged daily, exercise classes, music dancing, quizzes, and visiting pets to name a few. The management team were impressive with their professional approach and friendliness.

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Review of
Lennox Lodge
from M P (Daughter of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience

I cannot praise the staff enough for how kind they are to my mother. She is so happy and positive now compared to her arrival back in February.
Our family are so grateful to the management and staff. The weekly activities have made a massive improvement in her mental health.

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Review of
Lennox Lodge
from Adrian S (Son of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience

Mom settled into the home very quickly. The staff were great with her and made the transition a lot more easier than we could have hoped for.
She is very well looked after and we had no hesitation in progressing from respite care to full time care.

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Review of
Eridge House
from C L (Daughter of Resident) published on 6 August 2024

Submitted via Website • Report

Overall Experience

My mother, aged 93, has been living at Eridge for a year. As I live at quite a distance away it has been comforting knowing she is happy and well cared for, with wonderful staff, lots of new friends, and quality home-cooked food.
Mum's working life included many years as a carer herself. She was brilliant

at that job and would not have settled for anything less than what Eridge House provides. Every time I visit (including very recently) she has reaffirmed the decision she made to live there, backed by my sisters and I. We are all so happy that we have done the best for our mum, as she had done for us.

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Care Homes Owned by Mr & Mrs G Haddow in East Sussex

Mr & Mrs G Haddow Locations in East Sussex (2)

Mr & Mrs G Haddow Reviews in East Sussex (114)

Lennox Lodge

Lennox Lodge

Lennox Lodge

Eridge House

Lennox Lodge

Lennox Lodge

Lennox Lodge

Eridge House

Eridge House

Eridge House

Eridge House

Eridge House

Eridge House

Eridge House

Eridge House

Eridge House

Eridge House

Lennox Lodge

Lennox Lodge

Eridge House

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