Care Homes Owned by Mr & Mrs G Haddow in East Sussex

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Mr & Mrs G Haddow in East Sussex

Only the locations & reviews in East Sussex for Mr & Mrs G Haddow are showing below.

View the details of all 2 locations (with 132 reviews) owned by Mr & Mrs G Haddow

Mr & Mrs G Haddow Locations in East Sussex (2)

2 Care Homes owned by Mr & Mrs G Haddow in East Sussex
Eridge House

12 Richmond Road, Bexhill-on-Sea TN39 3DN 

9.8 91 reviews
"My mother moved into Elridge House in the middle of October, after living in the same house for 63 years. As you can imagine, it was very…"   Read all 91 reviews
Location Type Care Home

Eridge House is a forty-three capacity care accommodation in Bexhill-on-Sea, fully-resourced to achieve professional care provision in a homely atmosphere and staffed by an experienced team. The facility is well-located for access to community life,… Read more about Eridge House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 43 Rooms
  • from £1,350 / week
Lennox Lodge

37 The Highlands, Bexhill-on-Sea TN39 5HL 

9.8 41 reviews
"My Dad went into Lennox Lodge 3 years ago at first as respite then a resident. Dad is very happy, he does like to be on his own but more…"   Read all 41 reviews
Location Type Care Home

Lennox Lodge is a small family owned Residential Home situated in Bexhill. The management team have been running Lennox for over 20 years and have a well established staffing team, with some staff having been employed for over 10 years. Lennox Lodge… Read more about Lennox Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 30 Rooms
  • from £1,350 / week

Mr & Mrs G Haddow Reviews in East Sussex (132)

9.8

Mr & Mrs G Haddow has a Group Review Score of 9.8 (9.788) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mr & Mrs G Haddow must have a Review Score.

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Review of

Lennox Lodge

from Peter P (Resident) published on 8 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can honestly say I don't have anything bad to say about Lennox Lodge, the staff couldn't be more helpful, anything I ask they go out of their way to help. The food is second to none, possibly too much, but always excellently cooked. Your chef's are fabulous.
Reply from Georgia Toulson, Accounts and Marketing Manager at Lennox LodgeThank you for your lovely feedback. We love having you here at Lennox Lodge and are glad you feel happy and settled.
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Review of

Lennox Lodge

from Elaine K (Daughter of Resident) published on 5 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad went into Lennox Lodge 3 years ago at first as respite then a resident. Dad is very happy, he does like to be on his own but more recently he has been going down for different activities Bingo, Chair aerobics etc. Which I am happy and surprised about that. It gives me peace of mind that Dad is
safe and contented.
All the staff are lovely, friendly and make me feel welcome.
Reply from Georgia Toulson, Accounts and Marketing Manager at Lennox LodgeThank you for your lovely feedback. We are so glad Dad is happy and settled. We love having Dad here at Lennox.
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Review of

Eridge House

from W H (Daughter of Resident) published on 19 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Elridge House in the middle of October, after living in the same house for 63 years. As you can imagine, it was very daunting. From the first day, the staff have been wonderful, helping her adjust to her new surroundings. They are always smiling and cheerful. Everyone is very caring
and attentive and always keep me up to date with any concerns or changes to medication etc. I cannot praise them enough. Also the food and entertainment is amazing with good choices and encouragement to join in the activities.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you for taking the time to share such thoughtful feedback, we are so pleased we were able to help your Mother adjust to her new home and will continue to offer support. We truly appreciate hearing such lovely feedback!
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Review of

Lennox Lodge

from S M (Son of Resident) published on 16 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Lennox Lodge with limited mobility initially, due to some painful fractures.
The management and staff have all been wonderful from the outset - friendly and cheerful, caring and attentive and nothing seems too much trouble. Mum particularly appreciates how the staff help her with her
daily needs, and we are grateful that they manage her prescriptions and administer her medications. Laundry is all taken care of, it being returned all nicely ironed, folded and brought up to her.
The home is welcoming and has a cosy feel about it. Mum feels comfortable and safe and is very happy there, and we as a family are so grateful for the caring way that all the staff look after her. I can easily recommend Lennox Lodge.
Reply from Natasha Stevens, Registered Manager at Lennox LodgeThank you so very much for your lovely review. We are so glad mum is happy and settled. We adore having your mum here at the Lodge and thank you both for choosing Lennox Lodge.
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Review of

Eridge House

from A C (Brother of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident for the past 3 months, and we were worried how she would settle. We need not have worried, she settled very quickly and has been very happy throughout. The staff have all been great with us all. We were very lucky and very grateful to you all. One day, when I took her out,
she asked Am I going back, and I said to Eridge House. She said yes, I confirmed where she was going, she replied oh, good. Says it all!
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you for such positive feedback, we are delighted to hear that your sister has settled in so well and is happy at Eridge House. As a team, we truly appreciate your support and trust!
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Review of

Lennox Lodge

from Julie M (Daughter of Resident) published on 13 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A true home from home, the meals are wonderful - proper dinners and puddings that are a real comfort for my mother. The staff are amazing so caring and respectful. My self and my siblings are so lucky to of found Lennox Lodge, we all feel very welcome when we visit. A better place would be very hard
to find!
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Review of

Lennox Lodge

from K T (Granddaughter of Resident) published on 6 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan had to stay at Lennox Lodge for a short time for respite. It completely changed her view on residential care and we successfully, permanently moved her there in March 2025. Nan wasn't safe at home and Georgia/ Rebecca made this move seamless Georgia help gone above and beyond. Nan was able to
personalise her room, making it feel more like 'home' - I would highly recommend Lennox Lodge.
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Review of

Eridge House

from N B (Son of Resident) published on 27 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum's welfare has been excellent, staff and management have made her experience good and looked after her, as I would of expected as a son.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you for your review, this is great to hear and we are pleased to hear she has had a good experience throughout her stay at Eridge House!
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Review of

Eridge House

from David E (Son-in-law of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
First class care home, my Mother-in-law is very happy and well looked after by excellent staff, all staff are always very welcoming when we visit.
since being in Eridge House Mums health has improved due to the excellent care given by staff, standards of care is excellent and daily events are arrange,
which she enjoys, participating in. The garden is nice to sit in when weather conditions allow.
There is always coffee and a cake for visitors to enjoy, a fantastic home for Mum.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you so much for taking the time to complete such an amazing review! As a team, we are always so pleased to hear feedback. You are welcome for coffee and cake anytime!
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Review of

Eridge House

from Rob H (Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
- Excellent access to relevant management team members and direct communication of results.
- Staff members in general appear to have a genuine desire to provide excellent care and support to residents with dignity being paramount.
- Food is good considering various diets, but perhaps more variety
could be considered in choice of vegetables.
- Good policies in place to provide equality and balance of service to individuals.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you for such a great review! We can definitely provide more choice in vegetables, we are always happy to hear areas which will help make things even better at Eridge House. We really appreciate your thoughtful feedback.
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Review of

Eridge House

from Christine O (Daughter of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came into Eridge House in a very depressed and negative state. The change in her is incredible. She is happy, settled and feels that life is worth living. The home is full of happiness and warmth. There are always fun activities. The staff are dedicated, caring, and are really happy with their
work - you can feel it. The residents are lovely and all seem really happy and well cared for. It was the best decision made for our precious mum.
Reply from Rhia Laloo, Registered Manager at Eridge HouseWe are so pleased to hear such amazing feedback, it is lovely to hear that you have noticed such positive changes. It means a lot to the whole team to know that the care and warmth we aim to provide is felt!
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Review of

Eridge House

from Lesley S (Daughter of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in very well since she came to EH in Jan'25. The staff are very kind and patient with her, even though she can be difficult at times due to her Alzheimer's.
All staff are courteous, helpful, really lovely!
EH is very homely and the facilities and activities are excellent. Mum has
told me that she's happy to be here. She feels safe and well cared for. My brother and I are very satisfied with everything/service provided.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you for your kind feedback. Mum really has settled in so well and we are pleased she feels happy and cared for. It is a pleasure caring for her!
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Review of

Eridge House

from Karl H (Son of Resident) published on 13 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care home, staff and management very caring for my fathers needs. I would highly recommend Eridge House to any of my friends and family for future care.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you for your wonderful feedback about our team and the home. We really appreciate your kind words, we love having your father here!
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Review of

Eridge House

from Annette A (Daughter of Resident) published on 13 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and helpful. My mum Joyce, is very happy and content. She enjoys the day centre and activities in general.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you for your review. We are so pleased that Mum is happy, it means a lot to our team that she is content here at Eridge!
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Review of

Eridge House

from Annie Y (Daughter of Resident) published on 7 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad spent approximately 8 weeks at Eridge House after suffering a fall at home and subsequent fractured hip. Our family felt my Dad would benefit from the safe and caring environment of a residential home whilst rehabilitating and regaining his confidence.
Eridge House was already on my radar having
been highly recommended and so choosing a residential home was easy.
The process of organising a period of respite at Eridge was made smooth and simple with the help of the excellent management team there. My Dad and other family members were also free to contact the team to ask questions prior to his admission.
My Dad really enjoyed his stay at Eridge and still talks fondly about all the lovely staff he met.
As soon as you walk into Eridge House it feels homely and welcoming. The staff are exceptional at putting residents and relatives at ease with their warm, cheerful approach.
The care my Dad received was excellent and activities organised for residents were an added bonus.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you so much for your kind feedback. We are delighted that your Dad felt happy and at home during his stay, and that you and your family felt supported too. Your words mean the world to our team - I will be sure to share them with everyone here. Dad is welcome back anytime!
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Review of

Eridge House

from C H (Son of Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently moved into Eridge House at the beginning of July , the stress related to finding the correct home for your loved ones can obviously be very difficult and overwhelming hoping that you are finding the right place for them . I was fortunate to already have some guidance from outside
sources regarding this home on how well it is run and how friendly and caring their staff and management are . My father has now been there for just over 3 months and I could not wish for a better home to care for him , the staff seem to be more like a family than just a care home and the whole experience in the home from both a visitors and a residents point of view is so friendly and welcoming , I know that my father has improved both his mental health and his physical health since moving into the home and wouldn't want to be anywhere else , I would highly recommend this home and believe all the staff deserve recognition for all their hard work in making this home so well run.
Craig
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you so much for your thoughtful feedback. We are delighted to hear that your father has settled so well into Eridge House and that you have seen improvement to his health. It means a great deal to the whole team to know that our efforts to provide a warm, family-like environment have had such a positive impact.
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Review of

Eridge House

from William L (Son of Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now resided at Eridge House for the last 15 months as a permanent resident. Although she had a shaky start with settling in and getting used to life in a carehome through no fault of her own due to mild Dementia and memory problems it was the staffs total dedication to her welfare that
pulled her through. From management to hands-on staff, not once have I felt worried in any area of mums care. She is always spotlessly clean as is her room and toilet, and the food is nothing but amazing , in fact the smell of cooking when you walk in just makes the whole environment feel more like a 5 star country hotel rather than a carehome. The continuous entertainment and workshops provided during the days is incredible and when the animals turn up it's smiles all round especially from my mum . In all I cannot recommend Eridge House enough and if you are lucky enough to get a residency there for yourself or a member of your family you've definitely won the lottery.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThis is an amazing review, thank you so much! We are made up that you feel so positive about Mums care and the home. I will pass on these lovely comments to the rest of the team, who will also be pleased to hear your comments!
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Review of

Eridge House

from Robert L (Resident) assisted by family/friend published on 26 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Portion sizes for meals not big enough all else ok....
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you very much for your feedback. I am pleased to hear that you are happy in the home overall. We appreciate your comment regarding portion sizes and will ensure you always receive plenty of food to fill you up! I was glad that when we spoke you were comfortable and happy within the home and you were pleased with what has been put in place to improve your experience.
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Review of

Eridge House

from Julie S (Daughter of Resident) published on 26 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff. A homely atmosphere and very high standard of care. Always welcoming with free hot drink and cake.
Staff went above and beyond showing genuine care and compassion.
A great variety and quality of food options. Would highly recommend.
Reply from Rhia Laloo, Registered Manager at Eridge HouseThank you for taking the time to leave us such a great review! We are so pleased that you feel this way about Eridge House, I will be sure to pass on these comments to all the team!
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Review of

Lennox Lodge

from M P (Daughter of Resident) published on 30 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were recommended to Lennox Lodge. From day 1, the staff couldn't be more helpful. They always keep me informed i.e my mothers wellbeing. I would recommend Lennox Lodge on the basis of experience.
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Awards / Recognitions (1)

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