Tusker House

I would highly recommend Tusker House to anyone that is looking for a care home.

Our family are very grateful to the entire team at Tusker House, they all work tirelessly to care for our mother. Nothing is ever too much trouble. The attention to detail is outstanding; this is best demonstrated in the close monitoring of food and hydration, which has resulted in a (much needed) healthy weight gain. It is a huge comfort knowing our mother is in such safe hands; her every need is attended to by the excellent team. Our mother is treated with dignity and kindness. We are kept up-to-date, well informed and involved with all aspects of her care from carers and the management team who are always available. I cannot recommend this home highly enough!

My mother moved to Tusker House a year ago and the care has been outstanding, far beyond what I expected. My mother told me she loves being there and whenever I visit she seems very contented. There is always a welcoming cheerful atmosphere, the residents are treated as individuals and nothing is too much trouble for the carers. Her room is lovely and always spotlessly clean, and mum is always clean and tidy. The staff are all very approachable and keep me informed of any issues, they all know my mum very well and understand her needs. It was a difficult decision to move mum to a care home, but I feel lucky to have found Tusker House and could not wish for better care for her - I can't fault it at all.

Looking for a care home for my mum who is 93 yrs of age who has dementia was very daunting challenge for me. I found Tusker House, it stated on their website that it was warm, friendly and has a relaxing atmosphere. This was so true. The staff are amazing and the care my mum receives is second to none. I would recommend Tusker House. I cannot speak highly enough of them.

Although it took him time to settle, they were always patient and looked to do all they could to make him feel comfortable and at home.

Mum is getting excellent care and I am really pleased. She is clean and tidy all the time. She's always happy and smiling.

We know she is happy and well looked after and we are very grateful to Tusker House.

We are always kept informed concerning Mum’s care and greatly appreciate the peace of mind we have knowing she is being looked after so well by everyone at Tusker House.

Thank you, everyone, who takes care of Dad, fantastic job.

When the weather is fine, a good selection of outings are available and if I'm free I can tag along, giving me more treasured memories, of Mum happy and for the two of us, a bit of normality.

My mother can be very challenging and this has been met with patience and compassion. Mum is described as “part of the family” at Tusker House. She says she is very lucky and we agree.

Very welcoming, professional and considerate. There was some difficult conversations to be had regarding Do Not Attempt Resuscitation which was due with care and consideration at all times. Very rewarding meeting.

We have not been disappointed. Everyone there has displayed a caring and professional approach. Staff turnover is also very low so the staff have developed excellent relationships with my mother and understand her needs very well.

Tusker House suits my mother well. Staff are attentive to her needs. Food and accommodation are both group and management efficiency. Good retention of staff is a major feature of the strength Tusker House.

My sister has been a resident in Tusker House for nearly two years and in all that time has been very well looked after. The staff are always pleasant, caring and efficient. The building is always clean and tidy and my sister's room is well appointed and comfortable and has a nice view from the window. Meals are freshly prepared and the diet varied.

Good clean home with plentiful caring staff, most of whom have served long periods, some over 14 years. All staff are courteous and helpful.

My decision to move my father into residential care was difficult but I found the manager and staff to be very supportive, reassuring and welcoming to myself and my father. The manager travelled an 80-mile round trip to assess my father and I felt immediately that she was very experienced in dementia care and understood my father's needs. Although he has taken a while to settle at Tusker House he is thriving, having put on weight, eating and sleeping well and is well cared for and looked after. The staff have kept me informed of any changes and developments and I feel very re-assured that my father is in safe and capable hands. The staff clearly value, respect and love the residents and it is a very happy and relaxed atmosphere in the home.

I am happy to recommend Tusker House. My mother came to stay for respite as she was not managing at home. She settled in very well and did not want to go back home, so she now lives there permanently. The staff made what I thought was going to be a difficult time, easy. Mum is very happy and has made friends. She enjoys the activities and outings. She has been well looked after.