Wilbury Care Home Ltd

66 Wilbury Road, Hove BN3 3PA
Review Us
9.6 33 Reviews
  • Wilbury Care Home Ltd, Hove
Wilbury really is a home from home. It is a warm and friendly, family run, registered care home for the elderly. It has a team of highly trained and dedicated staff to look after residents and provide them with the highest standards of comfort and care.

Wilbury provides tailored, individual care, and ensures that residents live happy and independent lives. They help residents face, with confidence, changes and disabilities that may confront them in the future.

There is a host of regular weekly activities available for residents to get involved in. Everything from keep fit to piano sing-a-longs, painting lessons to quizzes, they always try to make sure there is something fun and interesting for residents to do.
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Care Provided by Wilbury Care Home Ltd

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1045 – £1345
  • Self-Funded Residential Dementia Care: £1045 – £1345
  • RESPITE Self-Funded Residential Care: £1145 – £1395
  • RESPITE Self-Funded Residential Dementia Care: £1145 – £1395

These prices are only a guideline, please contact Wilbury Care Home Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Wilbury Care Home Ltd

Person in charge

  • Alison Roughsedge (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 4

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (7)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Wilbury Care Home Ltd Reviews (33)

9.6

Wilbury Care Home Ltd has a Review Score of 9.6 (9.633) out of 10, based on 12 reviews in the last 2 years.
Over all time Wilbury Care Home Ltd has 33 reviews.

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Total of 33, showing 1-20
Review from Jacqueline D (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 94-year-old mother recently spent a month at Wilbury Care Home for a respite stay while we took a much-needed trip to visit our son and family in Malaysia. From the moment we arrived, we were reassured by the professionalism of the Manager and the genuine kindness and compassion shown by all the
staff.
Mum thoroughly enjoyed her time there, often taking part in the afternoon activities and engaging with the other residents. When we returned, she told us it had felt like a holiday which was very reassuring for us.
She stayed in a lovely newly refurbished room that was bright, modern and had a large ensuite bathroom.
Knowing that she was in such capable and caring hands allowed us to truly relax while abroad. We're incredibly grateful to the entire team at Wilbury Care Home for the comfort, support, and peace of mind they provided throughout her stay
Reply from Sam Kirwan, Manager at Wilbury Care Home Ltd

Thank you for placing your trust in us all at Wilbury Care Home. Your Mun was a joy to have with us and we would welcome her back the next time you have a holiday.Kind regardsHome Manager

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Review from K R (Niece of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has moved into Wilbury in winter last year and she was immediately warmly welcomed by the manager, staff and residents. The atmosphere was very friendly and she quickly made friends with others there. Her room is newly refurbished and always looks clean, warm and cosy. Each time I visit I've
found my Aunt engaged in fun activities. Her quality of life has vastly improved since moving to Wilbury, where she is well fed and cared for. Now with summer arriving she's also enjoying more outdoor activities and time in the garden. Thanks to the manager and staff at Wilbury my Aunt has found a new lease of life (almost aged 90!).
Reply from Sam Kirwan, Manager at Wilbury Care Home Ltd

Thank you for the feedback, I am so pleased that your Aunt has had a new lease of life. It is joyful to care for her and the laughs she brings to the home. Kind regards, Home Manager

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Review from Jacqueline A R (Sister-in-law of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mental decline of resident/service user meant her attorneys and I moved her south from the north. She had been in respite care after her house was burgled. My son and I were recommended Wilbury by someone who had read the review. Shown around by deputy manager we felt that it would be just right. Although
respectfully asked if we wanted to look round any others both my son and I said no.
A quirky place, presumably once a large gracious house, the lounge has outlook to the trees and wide road at the front.
The dining room, with view of the garden, has good chairs not utilitarian ones. Feels like a B&B
The newish excellent manager is changing some things. For example, handrails on both sides of the stairs; a new colour printer enabling better looking handouts to residents than b&w ones; refurbishments.
Staff are brilliant with our resident. She said to me that she likes everything about it - the place itself, the staff, the other residents, the afternoon entertainment, the garden.
Reply from Sam Kirwan, Manager at Wilbury Care Home Ltd

Thank you for taking the time to give the home this wonderful feedback, I am so happy that your resident/service user is happy with with everything in the home. I will share this with the staff team as always great to hear a positive story.Best WishesHome Manager

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Review from Ayndrilla S (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very grateful to Wilbury for looking after my mum who has Alzheimer's for the last 4 years. The caring staff, the ambience, the activities and the lovely location in Hove have all been so appreciated. My mum's care needs increased so she had to leave Wilbury but I never had a single worry about
her while she was there. She was very happy and I have so appreciated the staff members there who have been so kind both to her and us as her family. Wilbury is truly a home and I thank everyone for their unfaltering care towards my mum.
Reply from Sam Kirwan, Manager at Wilbury Care Home Ltd

Thank you so much for those kind words, I will pass this feedback on to the team. It was a pleasure to meet Mum, she will be missed by everyone. Take care. Kind regards Home Manager

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Review from Pearl N (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment, my sister and I walked into Wilbury Care Home, we knew it was the right place for our mum.. We visited lots of care homes before this one, each with the same smell !! Wilbury Care Home felt welcoming with a smell of home cooking and baked cakes.. The whole feel of the house was warm
and comforting.. with helpful, happy staff..
The care that mum received could not have been better.. Mum was frail and had dementia.. She was looked after with dignity and always looked clean and happy.. The rooms were well furnished and comfortable.. The manager and staff were excellent and we felt that we could call in at any time and were welcomed.. We certainly made the right choice..
Reply from Sam Kirwan, Manager at Wilbury Care Home Ltd

Thank you so much for taking the time to praise your experience of Wilbury Care Home. It was lovely to meet you all and a pleasure to care for Mum. Best Wishes for the future. Kind regards Home Manager

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Review from Alba L (Niece of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt came to Wilbury almost 3 years ago. I thought she was on her way out. She had been in her flat with carers 3 times a day, but was despondent, didn't want to move from her chair, so was often left there overnight, didn't eat what they provided for her, which I have to say (considering I bought
simple good food that needed hardly any cooking etc), was presented in terrible ways. In the 6 months before moving, she had fallen and been in hospital 6 times. The last time she went to hospital I refused for them to allow her back to her flat. Now, at Wilbury, my aunt walks up and down stairs, goes out 3 times/week with family/friends, gets up and dances when there's music, dresses like she used to, and most importantly has a social life both with other residents and with the younger staff. I want to be honest. I wasn't expecting this from a care home. I just was trying to ensure she was at least safe. I am very grateful to Wilbury for being a home, not just an institution.
Reply from Sam Kirwan, Home Manager at Wilbury Care Home Ltd

Dear Alba, thank you for taking the time to share this lovely story, knowing that the home has enabled your Aunt to have fun and laughter back in her life is truly wonderful. Kind regards, Home Manager

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Review from M F (Daughter of Resident) published on 29 November 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
This home is not suitable for residents with reduced mobility. Narrow tight corridors, heavy fire doors and a small slow lift that the door needs to be manually opened. There are a couple of staff that are uncaring. Some are lovely. The new manager is great and attempting to make great changes. Mum
has moved to a new care home that is fantastic, her care needs are now being met, all the staff are so caring.
Reply from Sam Kirwan, Manager at Wilbury Care Home Ltd

Thank you for taking the time to share your experience of the home. I agree with you that we are not a suitable home for reduced mobility, we are not purpose-built, which causes us a number of issues with equipment including a old working lift. I am sorry that you found some of the care staff uncaring which we had discussed and as I am new in post this will take me time to address. It was a pleasure to support your Mum and I wish her all the best in her new home. Kind regards, Home Manager

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Review from C R (Daughter of Resident) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Wilbury for more than two years. The staff are really super and many have been there since before my mother arrived. This continuity has been incredibly important, the previous and much-loved manager has recently retired and it will be interesting to see what improvements or changes
are made as a consequence. My mother loves the food and although she does not often choose to engage with activities (knitting, chair yoga etc), these are good to see. There are visiting hair and podiatry, which my mother needs reminding about by staff, the cost of these is obviously extra to fees. My mother is physically well (usually, although odd bouts of inevitable virus have been carefully managed by staff), and she's been able to continue to walk around areas she knows. Relatives are invited to occasional celebrations but free to visit any time. We are so glad we found Wilbury!
Reply from Sam Kirwan, Manager at Wilbury Care Home Ltd

Dear CR, Thank you so much for taking the time to give the home feedback. I will feedback to staff the kind words you shared about them, knowing the importance of this for the home. Kind regards, Home Manager

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Review from E R (Daughter of Resident) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wilbury Care Home is a proper home for the residents rather than an institution. The staff are outstanding and really make the atmosphere friendly, warm and welcoming. The food is home-cooked and looks tasty.
Reply from Sam Kirwan, Manager at Wilbury Care Home Ltd

Dear ER, It was lovely to read your feedback including the description of the staff, it is vital to the running of the home. Kind regards, Home Manager.

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Review from Neil S (Son of Resident) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been there for nearly 2 and half years, I cannot speak highly enough for the care she received from the manager and her team, if it wasn't for the fact that mum became ill, she would have stayed. Big thanks and highly recommend it. Nice big homely lounge and great food.
Reply from Vimal Pokar, Director at Wilbury Care Home Ltd

Thank you so much for your kind words. It has been our pleasure to look after your mother and we really enjoyed having her as part of our family. She will be truly missed and we wish her all the best.

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Review from Megan W (Resident) assisted by family/friend published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here. The staff are very kind, and I am very comfortable and well cared for.
Reply from Vimal Pokar, Director at Wilbury Care Home Ltd

Dear Megan, thank you for your lovely feedback. We all really enjoy having you here at Wilbury.

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Review from J H (Daughter of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We contacted the manager at Wilbury Rest Home to ask for respite care for my mother for a month (January 2024) as I, as the main family member living nearby, going to be away.
My mother lives independently at 95 years old with just a few hours of care a week coming in to help her do laundry/make a
meal/clean. She is fiercely independent and only agreed to stay at Wilbury because she knows and trusts the staff. She has stayed for a couple of weeks on two other occasions after falls. She feels very cared for, listened to and respected here. She was positively looking forward to coming in and has lovely relationships with many of the staff as they always find time to talk and are interested in her as a person. There is always an upbeat and friendly atmosphere with lots of laughter.
Reply from Vimal Pokar, Director at Wilbury Care Home Ltd

Thank you so much for your lovely words. It has been our pleasure to look after your mother. Feedback like yours is what makes us feel valuable and gives everyone at Wilbury confidence and reassurance that we are on the right path and doing the best we can for our residents.

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Review from Mark H (Son of Resident) published on 9 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has lived in Wilbury for over four years now. She is now 91 and I believe her longevity is due to the great care and affection she is given daily. She has made friends and I have come to know the staff too pre Covid. Lovely place.
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Review from Peter H (Friend of Resident) published on 27 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great Care Home, lovely staff, always warm and friendly. The garden is beautiful with lots of sunshine. The general atmosphere is always calm and relaxed. The property is very nice with a grand entrance hall.
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Review from Elaine B (Daughter of Resident) published on 10 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to Wilbury! I cannot praise it highly enough. My mums stay at Wilbury was very short. However, the level of care she received and the level of assistance I received went above and beyond all expectations. The manager is so helpful, and really really cares, this reflects through every aspect
of Wilbury.
He walked me through every part of my mum's care there. Always having time for me and any questions in his very busy day. The staff are so friendly and professional. The whole place has a lovely atmosphere. It felt like home for my mum and home for me when I visited her.
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Review from Lin A (Daughter of Resident) published on 26 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so glad I found the Wilbury for my mum.


The staff are brilliant, friendly, thoughtful, patient and caring. They treat mum with great kindness and respect. We are made to feel welcome when we visit and a cup of tea and biscuits are always offered.


The care manager is excellent. He welcomed

mum from the very first meeting and has made her feel special and cared for. He always makes time for you and has done more to improve mum's health and well being than any other professional we have dealt with.


The rooms are light and airy and there is a lovely garden for residents and visitors to enjoy.


I have peace of mind knowing that my mum is safe and well cared for and that the staff will keep me informed.

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Review from Michael C (Resident) published on 16 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care and good staff.
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Review from Donald F (Resident) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Accommodation excellent.
Care faultless.
Food very good.
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Review from George H (Resident) published on 7 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here for nearly 5 1/2 years.
I have been treated top grade all the time.
May it continue. Aged 92.
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Review from Nicholas G (Son of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, caring and thoughtful support for our mother. Regular committed staffing. Good food and a good range of activities. Communications regular and specific help was provided around a significant operation and medical follow up. Consultation around needs, expectations, changes in condition all
excellent.
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Current Review Score: 9.6 (9.633)

Overview of Review Score

The Review Score of 9.6 (9.633) out of 10 for Wilbury Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.633 for Wilbury Care Home Ltd is calculated as follows: ( (110 Excellents x 5) + (13 Goods x 4) + (10 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 139 Ratings = 4.633
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wilbury Care Home Ltd is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 22 Sep 2025

We provide permanent and respite accommodation for individuals with residential and respite needs. Our services include a range of rooms with en-suite facilities and bathrooms. Additionally, we offer privately funded and local authority funded placements.

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Awards / Recognitions (0)

Meet the Team (1)

Sam Michelle

Sam Michelle Kirwan

Job Title: Home Manager Joined: 2024

When it comes to the care of your loved ones, you want someone who truly understands their needs and can make a meaningful difference in their lives. I am a dedicated professional in the Health and Social Care Sector, passionate about empowering individuals - especially vulnerable adults—to reach their fullest potential. My extensive experience equips me with the tools to support those at risk of social exclusion, helping them develop essential skills for a fulfilling life.


I hold a Registered Manager Award, NVQ Level 4, and several diplomas, including Person-Centred Counselling and Substance Misuse. This background allows me to provide not only high-quality care but also the emotional and practical support that your loved ones deserve. With practical skills in joinery and construction, as well as qualifications in Learning and Development and Health and Safety, I take a holistic approach to care.


I am incredibly excited to start my journey at this new home and am committed to enhancing the environment for both residents and staff. My vision is to ensure that the residents are truly at the heart of everything we do. I believe that with a dedicated and determined staff team, we can elevate this home to new levels of care and support. Together, we will create a nurturing atmosphere where everyone feels valued and empowered.


Having served as a Home Manager for Healthcare Home Group, I successfully led multiple homes, ensuring each resident received personalized, compassionate care. My role as a Senior General Manager at Barchester Healthcare Ltd, along with my previous experience as an Assistant Senior Manager for Surrey County Council, has further refined my leadership skills and commitment to quality.


You can trust that I will treat your loved ones with the respect, compassion, and dedication they deserve. I am here to provide the care and support they need while fostering an inclusive and supportive environment where they can thrive.

Frequently Asked Questions about Wilbury Care Home Ltd

What types of Care is Wilbury Care Home Ltd registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wilbury Care Home Ltd have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Wilbury Care Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wilbury Care Home Ltd to the centre of Hove?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wilbury Care Home Ltd to verify any information. View our terms and conditions. Wilbury Care Home Ltd has an Enhanced Service - more info.