Wilbury Care Home Ltd

May it continue. Aged 92.

Excellent, caring and thoughtful support for our mother. Regular committed staffing. Good food and a good range of activities. Communications regular and specific help was provided around a significant operation and medical follow up. Consultation around needs, expectations, changes in condition all excellent.

Every one of the staff has the personal touch and time to give even when they are so busy. It's such a super place.

They are sensitive to the difficulties some of us have and are careful not to embarrass anyone. With such care each of us is comfortable and can relax.

But it is the very friendly and competent staff who really make this such an outstanding home. Perhaps most of all it is due to an inspirational manager whose unfailing warmth and good humour is reflected in the way we all treat each other.

I have stayed at some top hotels but Wilbury is far the best in every way "like a top hotel" (5 star) The staff work very hard each day.

My mother moved into Wilbury six weeks ago, aged 92. She has been on her own with daily carers since our father died 20months previously becoming increasingly isolated and withdrawn. Within days at Wilbury she was transformed. The staff are wonderfully caring, good humoured and sensitive to everybody's individual needs. They made mum feel at home among friends but did not overwhelm her. Now they encourage her to take part in activities but do not push. Her room is small but homely, she loves the food and the company. Her room looks out over a lovely garden which I am sure she'll enjoy in the spring. Mum has mild dementia and the staff are kind and caring and tolerant. They couldn't be better and they have supported the family throughout and made the transition bearable. We can't thank them enough.

I was so lucky to find Wilbury when looking for a place for my father. The home is a real home, very personable and friendly with lovely and efficient, caring staff. I couldn't wish for a better place.

I have been a resident in Wilbury for two years. The standard of care is excellent and I am very happy here. My room is very comfortable and I have a friendly relationship with my neighbour.

This year's Christmas party was lovely - delicious food, a singer, magician and a visit from Father Christmas. This is a very happy home. I hope I am lucky enough to find an equally caring and homely place to be when I am in need of one.

We have our Mum back! The manager and carers are lovely and makes us welcome every visit. I and my siblings are very happy our mother is in such caring hands.

My father has lived here for just over a year - he is being very well looked after both physically and emotionally. His health has stabilized and this has enabled him maintain his independence, getting out every day for a short walk down to the shop or to watch the cricket at Sussex Cricket ground nearby!

What has impressed us most about the Wilbury is the high quality of staff and their awareness of their residents and their needs. Whilst the building itself is rather rickety but homely, the standard of staffing has been quite impressive, which for our family has been more important. You are welcome to visit at any time, and always offered an excellent cup of tea!

Wilbury Care Home is a lovely large house which has a family atmosphere. The room sizes are generous and kept in good order. I have found all the staff to be highly trained as well as compassionate. Everything possible is done to make people feel cared for and safe. The staff are always happy to discuss any concerns and to offer their professional advice.The food is also very good and there are regular events enabling the residents and their relations and friends to get together.

I would recommend the Wilbury to anyone. I just hope its still around when I'm older and need caring for, I wouldn't think twice about being one of their residents.