Byway House Care Home

"I do not usually leave reviews, but I felt that the staff at this care home needed official recognition for their hard work and dedication.My dad has been a resident here for over two years now. On every single visit, the staff are always incredibly supportive of our family.Coming from a nursing background myself-and I speak for my mum as well-we truly know how hard this job can be on a day-to-day basis.Thank you so much to all of the staff for making a time that is very difficult feel so much better."

I moved my Dad here 6 months ago after reviewing about 6 other care homes in the area, this was the best in my opinion and they had just had a room become available. The room was a good size along with the ensuite bathroom. We were able to have some of his own furniture and fittings too. The food is good and the staff are caring and friendly and always happy to greet you when visiting at any time of the day or evening. I would highly recommend a visit to Byways if you are looking for a care home.

My very close friend Gillian of 33 years was a resident at The Byway from October 2025 until she passed away in May 2026. I was very happy to recommend the Byway to her as my Mother in Law had been a resident there and the level of care was exceptional. The care of staff and management was amazing and Gillian from day 1 felt relaxed and very comfortable in this well facilitated Residential Care Home. Gillian always was positive about the food and how friendly the staff were to her. When visiting we were always welcomed in a very friendly manner and looked after with refreshments. Towards the end of her life, she received excellent pallitive care as if they were caring for one of their own family members. To conclude, it is like a 'home from home' atmosphere where all needs are catered for and I can highly recommend The Byway. A huge thank you to all the staff.

The home is excellent. The carers are second to none. The food is of a very high standard. The activities are excellent. Mum in particular enjoys the drumming and flower arrangement. We are pleased we can visit at any time of day. As visitors we are treated well having drinks and cake. Mum looks forward to Friday's when she has fish and chips. The home is well run. The carers certainly deserve to be paid more. They treat mum with love and affection. Mum is very happy. Thank-you xxxx

If you are looking for an excellent care home on the south coast near Bognor, you should visit Byway before making a choice. Our mother has lived at Byway since 2019. When she moved here, we were told this is now her home, not just where she lives. That sounds good, but is it true? 7 years on I can confidently say YES. Our mum is very happy, as are we. She is well cared for and completely safe. She enjoys proper home cooking, good facilities and a nice cross section of activities and entertainment. These are important, but the most important thing is the staff. They are, without exception, very caring people who provide exceptional care for mum. Sadly, as a society, we do not pay people what they are worth. I know you don't become a carer to get rich, but it is concerning that the care given to mum is not adequately rewarded. I wouldn't do their job. I would like to thank them all and hope one day they will be properly rewarded. Choose Byway, you won't regret it!

I think it's,as bear to a real home as can be.

A lovely care home in a lovely area. I would highly recommend this home. The staff are very friendly and welcoming , nothing is too much trouble. There is always a good variety of activities for both residents and relatives, should they wish to join in. A good selection of meals that are excellent and freshly prepared.

Byway was home from home for Dad.

Nothing is too much trouble.I thoroughly recommend The Byway.

Byway House feels like home for my husband, everyone have been welcoming. The nursing care + managers have been excellent it has made the decision of leaving someone dear, in a care home easier.

I think its a wonderful care home. Patients are well cared for. Its like home from home. The staff are always happy + cheerful + very obliging.

Byway House is an exceptional home from home. It's like walking in to a warm hug. The staff are friendly, kind and knowledgeable . There is alway a big welcome when I visit , always an offer of tea and cake and nothing is too much trouble to make life as normal as possible for my friend. The best bit ( easily the drummer) is that I can still enjoy activities with my friend in the comfort of her home.

My mother was looked after at the Byway House Care Home for eleven years after entering the home with arthritis. A lot of the staff were consistent during this time and she considered them as fiends more than carers. She later progressed into dementia and was sometimes difficult but as a care home, they continued to care for needs. The home is small and friendly, close to the village centre and within walking distance of the beach. Being small, the home isn't able to offer the same level of facility as larger homes but Mother preferred the family atmosphere. My sister and I never had any second thoughts about the Byway.

Byway is a very well looked after home, with lovely decoration and a definite 'homely' feel. Mum was really comfortable in her lovely room, which was always kept very clean and tidy. The staff are a fantastic team and go above and beyond what their job would call for.

Mum was at Byway House for just over six years. During that time, the staff cared for her with respect and kindness. The staff were always welcoming, helpful and very supportive to both Mum and myself. The home is clean, well-maintained and always a pleasure to visit. I would recommend Byway House.

The staff at Byway House Care Home cared for our mother for just over three years. They are a remarkable team without exception. I know my mother was happy there and was treated with great kindness and respect. I would not hesitate to recommend this home to anyone; an exceptional place run by exceptional people.

The staff were always helpful and very thoughtful, supporting us as well as Mum during her final days.

I am extremely happy. Mum has never wanted to live in a residential home, but unfortunately, earlier in the year she no longer felt safe at home and since coming to live at Byway House she is very happy and so much more relaxed than she has been for a long time. The staff at the care home are all very friendly and welcoming. The managers are especially nice. Nothing is too much for them. If they can do something for Mum and the wider family, they will.

An excellent care home with an outstanding performance.

So relieved to have found such an outstanding care home for my dad. The staff are very friendly and helpful, always going the extra mile. Management is excellent and very proactive - engaging family with care and support. The home itself is light and airy and feels very calm and homely. Dad is very happy with the food, and there are plenty of activities. It's such a weight off my mind to know dad is being looked after so well.