Clapham Lodge Care Home

Woodlands Close, Clapham Village, Worthing BN13 3XR
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9.8 54 Reviews
  • Clapham Lodge Care Home, Worthing
Clapham Lodge Care Home, in Worthing, is staffed and equipped to welcome a wide range of care needs, with all residents being the focus of a tailored approach.

Professionals are trained to carry out care in a friendly and respectful manner, fulfilling the objectives of the CQC and making sure that information is up to date.

Privacy and dignity are respected and residents are involved in decision-making processes.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 27 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Clapham Village Care Ltd

Person in charge

  • Gemma Hilliard (Manager)

Local Authority / Social Services

Admission Criteria

  • Social Services and Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)

Clapham Lodge Care Home Reviews (54)

9.8

Clapham Lodge Care Home has a Review Score of 9.8 (9.840) out of 10, based on 13 reviews in the last 2 years.
Over all time Clapham Lodge Care Home has 54 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Clapham Lodge Care Home
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Total of 54, showing 1-20
Review from Caroline F (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has only been a Clapham for 2 months but we have found the home to be warm and friendly with a lovely relaxed atmosphere. All the staff seem genuinely happy and friendly and are always willing to help in any way they can. Mum often comments how good the food is! There is a variety of daily activities.
The home is always clean and tidy.
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Review from B S (Next of Kin) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Clapham Lodge are immensely caring, from the managers and care staff to the cleaners and catering staff. Nothing is ever too much for them to sort out and the whole home feels full of positivity
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Review from Andy H (Son of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased to say that the care given to my mother over the past 12 months has been excellent. She is very happy and settled at the home, not least due to the warmth of the staff and the care and attention that they give to her. They have demonstrated to me a high level of care for my mother
on a consistent basis. They showed much kindness in the way they nurtured my mother following a recent fall.
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Review from J V (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home and beautiful surroundings! Staff are fabulous very caring and listen to the residents needs and look after them very well! Lots of various activities for the elderly which they all love! I'd certainly recommend this home to anyone!
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Review from N S (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have recently moved into Clapham Lodge and they are both very happy. I always feel welcome when I visit, the staff are really lovely. It feels so homely and I am so at ease knowing my parents are being well cared for. Nothing ever feels too much trouble for the staff
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Review from E B (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our mum after recommendations from friends. Immediately our mum seemed more relaxed and happy. Her room is beautiful and the feel of the place is lovely, friendly staff, good interaction between residents, easy contact with our mum by phone.
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Review from D F (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to take a moment to express my heartfelt thanks to all of you at Clapham Lodge. Six weeks ago, we thought our time with Mum was limited, but thanks to the exceptional 24-hour care she's been receiving, she has thrived in ways we never expected. Every day, she is happy, and it's truly remarkable
to see the difference in her from the person she was in the hospital to now. Your dedication and care have made all the difference, and we are incredibly grateful for the positive impact you've had on her well-being. Thank you for everything you do.
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Review from S R (Cousin of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always polite and welcoming. The whole building always smells fresh and clean.
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Review from W U (Daughter of Resident) published on 20 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum seems very happy and has settled very well. She had a lovely room overlooking the countryside and it is kept clean.
The staff are lovely with Mum and very engaging.
The chef has been wonderful in dealing with Mum's dietary issues and even made a beautiful cake for her birthday.
Happy that my
mum's final residence is in lovely surroundings and that she is being taken care of.
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Review from E F (Daughter of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in need of some respite after a spell in hospital and after visiting we as a family felt that this was the place for her. Set in beautiful quiet surroundings with views of the open countryside the staff made her feel very welcome and cared for straight away. They are all very friendly and helpful
and Mum enjoys all her interactions. Much to our surprise Mum has started attending the many activities and meeting new friends too and this has been very good for her.
After a time and with a lot of heartache and discussion we all felt Mum would be happier safer and better cared for if she became a permanent resident and we can now feel at ease knowing she is safe and cared for 24/7. Many thanks to all who work so hard and make it a very friendly kind place to be.
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Review from S B (Daughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had a relative at Clapham Lodge for five years. I chose it after months of unannounced visits and research around Sussex. After regular interaction in those five years, I had no hesitation in moving Mum in recently. High praise indeed! All the staff are amazing and feel like an extended family,
making you and your circle so welcome from day one. There is plenty to do in the large lounge, but quiet areas when you need them. The whole place is warm, clean and regularly upgraded. It is slightly quirky in a beautiful old building, full of heart and happiness. Certainly not a sterile, tick-box operation. The staff will bend backwards to accommodate any whim in daily life with more grace and smiles than I could ever muster when worn to a frazzle. Clapham Lodge is a home in the very best sense of the word, and I am so grateful to have found it. I rest easy knowing Mum is amongst friends 24/7 and our time spent together is quality time (rather than problem solving and moans) usually with fresh baked cake and tea.
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Review from Barbara H (Daughter of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clapham Lodge is a homely, friendly, happy environment where the staff are all lovely! There is much going on and a lovely garden. The manager listens to any concerns and seems to resolve everything. The staff are all very approachable and help the residents in any way they can. There's a very professional
but relaxed atmosphere where the staff respects the resident's wishes but also maintains very high care standards and support.
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Review from Jane A (Daughter of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 100-year-old mum has lived in Clapham Lodge Care Home for three years.
She is happy and well cared for by staff who are professional, cheerful, and who genuinely care for the Residents they are looking after.
There are stimulating activities such as charades, drumming and catching the ball and
my mum loves them all!
Communication with our family is excellent no matter how big or small the issue. Fantastic experience all around.
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Review from Elaine M (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very happy with the care throughout Mum’s stay at Clapham Lodge. The staff were especially friendly and professional to her and visiting family.
The food looked great and the cleanliness of the home was very good.
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Review from Lindsay C (Daughter of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was struggling to cope at home and after a serious fall, she came here for respite care from the hospital. It soon became clear that she would not be able to return home as she needed 24-hour care. I was very impressed with Clapham Lodge and the way they welcomed Mum despite her being very confused
and agitated. The staff were so patient with her and she soon formed bonds with some of the amazing carers.
Most of the staff have been there for years and they really care about the residents and want the best for them. Entertainment was provided in the afternoons which did sometimes get a little repetitive with quizzes most days but she loved the musical entertainers.
The food was very good and plentiful. Mum had a lovely room overlooking the courtyard which was kept spotlessly clean. Sadly she passed away in hospital 8 months after arriving at Clapham Lodge. The carers were genuinely upset to hear of her death and her main carer attended her funeral. Thanks to all at Clapham Lodge.
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Review from Susan B (Daughter of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum recently came to stay at Clapham Lodge Care Home after a fall and progressive dementia. The staff treated our mum with kindness, care and respect. They were so accommodating and patient, always doing their utmost. The night our mum passed away the staff could not have done more to support her
and our family - their care was exceptional. We will never forget the kindness and love shown to her and we will be forever grateful for the happy memories you gave our mum during her stay. Thank you all so much.
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Review from Diane C (Relative of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clapham Lodge is situated in a quiet village and is set in lovely grounds and surroundings. A very close relative has been there for just 2 weeks so far and he has settled in very comfortably and quickly, which is lovely to see. He is extremely happy and has made friends and we are so pleased that he
is safe and properly and warmly cared for. He has a lovely comfortable room with perfect facilities. I feel he thinks he is on holiday! Who could ask for more? The lovely Manager is very professional and extremely caring. Her staff are very friendly and helpful and go above and beyond to provide excellent care. They combine care with compassion - it's never just a job! Our heartfelt thanks and appreciation to all at super "Clapham Lodge."
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Review from Audrey G (Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This excellent care home, set in beautiful surroundings and staffed by skilled carers with experience, kindness and close attention leaves the resident feeling always safe and well provided for. Nothing is too much trouble for everyone here. Close supervision from managers and owners is a comfort. Food
is wonderful and individual likes are catered for. A happy atmosphere and plenty of humour about the place! My recent loss of a pet was dealt with respect and great sympathy for which I was grateful.
Visitors are always welcomed and there is the opportunity for visits from local clergy etc. This is very much the next best thing to home. I strongly recommend a visit!
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Review from Terry H (Son of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into Clapham Lodge on 14/12/22 and was there until she passed away on 20/01/23. The care and support she received were excellent at all times. The staff and management were excellent from day one until the last day, we could not have asked for any more help or compassion. To the manager
and the team thank you so much.
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Review from Ron R (Son of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Clapham Lodge for more than two years now, and is very happy there. During that period we have had the pandemic of course and staff at Clapham Lodge always maintained (and continue to do so) the highest standards of safety as far as visits were concerned.
Things were far from
easy then, but the staff at Clapham Lodge have always impressed me with their dedicated attitude and it is difficult not to name one or two for whom nothing has been too much trouble. As we come out of the Covid era the new management at Clapham Lodge are pulling out the stops to improve things still further it seems.
My mother has a lovely room with a garden view and is able to keep up with her nature watching. The home is situated in a lovely country area.
The one negative comment I would make is that the surrounding gardens could be better maintained for the benefit of residents and visitors alike.
Reply from James Thorns, Director at Clapham Lodge Care Home

Thank you for the review, it is a very large garden and we have invested a lot into it. In the spring the garden will brighten up naturally. The wet weather we have had has made it difficult to manage.

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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Clapham Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Clapham Lodge Care Home is calculated as follows: ( (132 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clapham Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Clapham Lodge Care Home

What types of Care is Clapham Lodge Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Clapham Lodge Care Home have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Clapham Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clapham Lodge Care Home to the centre of Worthing?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clapham Lodge Care Home to verify any information. View our terms and conditions. Clapham Lodge Care Home has an Enhanced Service - more info.