






Ferndale is a modernised detached three-storey Victorian house situated in Southbourne, Emsworth, near Chichester and is a mile from the seafront. It is approximately two miles from the centre of Emsworth with all its amenities.
Ferndale is specialised in providing residential and respite day care to older people with dementia and Alzheimer's disease.
Ferndale's aim is to encourage and assist each resident to live as independently as possible and residents are...
Care Provided by Ferndale Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 17 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ferndale Residential Care Home for full pricing details and T&Cs.
Contact Ferndale Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Seagry Care Ltd
- Private Owned
Person in charge
- Emma Gilbert (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
Room Information
- Single Rooms (17)
Visiting
- Anytime
Parking
- Plenty of parking available on-site.
Ferndale Residential Care Home Reviews (35)
Ferndale Residential Care Home has a Review Score of 9.5 (9.541) out of 10, based on 12 reviews in the last 2 years.
Over all time Ferndale Residential Care Home has 35 reviews.
The staff are always attentive and caring , Frankie keeps the residents entertained with fun games and exercises, my mother seems happy there and I know she is safe. I would recommend Ferndale to anyone thinking of a care home for their parents
Thank you so much for your wonderful 5-star review and for your kind recommendation of Ferndale. We are absolutely delighted to hear that your mother is happy and that you have peace of mind knowing she is safe in our care.
It is particularly lovely to hear your feedback regarding Frankie! She...
Ferndale is a very special care home. Our Mum is very happy living there. Placing your loved one in a residential setting is very stressful and daunting. The Manager and her staff are exceptionally experienced and enabled this difficult adjustment with professionalism but above all, with care. The care and attention to Mums personal needs and her well being has been outstanding. As a family, we are all so relieved to see her thriving in spite of difficult health problems. It is a relatively small occupancy home and every day, everyone is welcomed and cared for in the sitting room. There are regular activities and interests for the residents. Families are also very welcomed and made to feel part of the 'family' atmosphere. There is a lovely dining area and garden . Mum has received expert medical care and above all; a warmth and respect for her well being and personal dignity. She also has a lovely cosy bedroom. We will never be able to thank Ferndale Care Home enough.
Mum is very well looked after by the staff. The doctor was called when needed and ongoing care taken forward until the condition cleared up. Communication is good. The staff are very caring and if a problem is brought up, it is dealt with. The residents are given a choice of food and it all looks very nutritious. Care was taken during the summer with the heat. Plenty of activities are on offer in house as well as trips out.
Thank you so much for taking the time to leave such a detailed 5-star review. We are absolutely delighted to hear that your mum is so well looked after and, most importantly, that she feels happy and safe at Ferndale.
It is wonderful to know that our efforts regarding clinical care and...
Mum has now been a resident for 2 1/2 years. She is very happy and well cared for by the lovely caring staff. They have made Christmas very special for the residents once again. Activities and trips out are enjoyable. Ferndale is a very homely loving environment. Meals are all home cooked with fresh ingredients. Mum is at home there and safe, loves the staff.
We are absolutely over the moon to receive a 5-star rating across every single category! Thank you so much for your kind words. It has been a privilege to care for your mum over the last two and a half years, and we are delighted that she feels so at home with us. We truly believe that Christmas...
It was a difficult decision to make as we wanted to keep her in her own home for as long as possible using carers. We looked at several care homes in the local area and we were immediately impressed by the 'family' friendly' atmosphere of Ferndale, which stood out a mile from the others we visited. On our first visit the manager Emma was so helpful and professional, and put all of our worries to rest.
The move into Ferndale went smoothly and within a few days my mum had settled well. Two months in, she has continued to be happy and relaxed, with none of the agitation and 'wandering off' she was showing those last few months in her own home.
As a family we couldn't be happier with Ferndale. Each and every member of staff is warm, friendly and genuinely seems to love the residents and show enthusiasm for the work they do.
Thank you for your kind words and for choosing Ferndale for your mother's care.
We are thrilled that she has settled in so smoothly and that you have noticed such a positive change in her well-being since September. Knowing that she is now relaxed, safe, and no longer showing signs of agitation...
Both of my parents have been resident at Ferndale, the staff are caring, honest, reliable and hardworking. The team care not only for their residents, but also the families of those residents. My mum particularly enjoys the daily activities and outings that the staff organise. I am happy that she is well cared for and respected at Ferndale.
My Dad sadly died recently, and the staff were fabulous during this time. Dad's dementia had been quite challenging at times, but the staff had the competence to care and manage him, and the last year of his life was much more settled and his passing peaceful. My heart felt thanks to all the staff at Ferndale.
Thank you so much for your kind words, the whole team will be delighted to be appreciated in this way.
My elderly mother has moved in since the middle of February and have a language barrier as she doesn't speak English although she has been in this country for half a century. Staff at the home have been very kind, friendly and dedicated toward my mother's needs. She definitely is in a good place even she hasn't acknowledged it! My siblings and I are happy with Ferndale!
Thank you so much for taking the time to write a review. We are so glad you are happy with the home.
The staff are friendly and welcoming at any time. They have endless patience with some difficult residents.They are 'on the ball' with my friends needs.The meals are excellent. There is a good variety of activities during the week.
Thank you so much for your wonderful review. It's great to hear your comments about the food and the activities, two areas we put a lot of effort into.
There have been changes of management and staff in recent years but everyone has maintained the high standards of care and attention given to all residents.I feel confident that mum is well looked after within a kind and loving 'Ferndale family'.
Thank you so much for taking the time to leave a review, it means a lot to us. I'm grateful for your kind words and we will make sure the whole team get to see this.
Mum and Dad have been residents for the last few years. The care that they both receive is wonderful, nothing is too much effort and the staff go above and beyond to support them. Each parent has different needs and the staff are able to adapt and support their requirements. Whenever I have visited I have been made to feel very welcome. The home organise a variety of activities for the residents and it's lovely to see the residents happy and participating where they can.
Thank you so much for your kind words, the whole team will be delighted to read this.
We her daughters, who all live abroad, could obviously not visit as often as we would have if we lived in the UK, were made to feel welcome and able to spend all day every day with mum when we did fly over.
She was well cared for and loved by the staff. Almost the whole of her last year she was bedridden, the staff would go and sit with her in their free time, talking and reading to her, that is truly caring.
The palliative care mum was given at end, well I can't praise it enough.
Ferndale is not a home with all mode cons but who needs those when the care is first rate and the atmosphere happy and homely.
I can recommend Ferndale for anyone looking for a safe, loving, caring home for their loved one.
Thank you so much for taking the time to write such a wonderful, thoughtful review. Your praise and kind words mean the world to us.
My mother was a resident at Ferndale Residential Care Home for two years. She was received with open arms, the carers were wonderful and they became family to mum. She was clean and when possible had her hair done once a week. The food was always excellent and made fresh daily. On mum's final days, if my sister and I were not by her bedside one of the carers would come and sit with her so she was never alone. We were so lucky to have been able to have her at Ferndale.
Thank you so much for your kind words. We were lucky to have you and your family as part of the Ferndale family over the last two years.
My mum has been a resident since 2021 and has settled in well and is very happy and contented. The manager and all the workers are caring and really lovely towards her. They encourage Mum to make decisions and to participate in the daily activities that Ferndale put on for the benefit of the residents. Mum particularly likes the keep fit sessions. All of Mum’s needs are catered for including a hairdresser, optician, dentist and chiropodist. At every opportunity, there is an activity where family and friends are invited; coffee morning, lunch, tea, all to celebrate some event - Mother’s Day, Easter, Christmas, D Day to name just a few. My mum is safe and well cared for and I am kept abreast of how Mum is doing at every stage.
What a wonderful review, thank you so much for taking the time to write this. We will make sure the whole team get to see this.
This is an amazing Care Home. The Manager and every single person that work there showed our mum so much kindness and compassion during her stay, nothing was too much trouble. As a family, we were always made to feel welcome whenever we visited. Unfortunately mum passed away at Ferndale but the end-of-life care she was given was exceptional, for which we will be forever grateful. Highly recommended, thank you Ferndale.
Thank you so much for your thoughtful and generous review. We shall make sure the whole team see this, it is much appreciated.
I've been delighted with the improvement in our mum since we moved her to Ferndale in early January 2023; she has put on weight, is up and alert all day and is clearly enjoying her new environment. The staff are extremely caring and take time to make sure Mum is happy and well cared for.
Thank you for your kind words. We are delighted to have made such a good early impression and will continue to do our very best.
My mum has been a service user at Ferndale for a few years. I could not have chosen a better place for her to live. She is well looked after, well-nourished, happy and contented. The staff are second to none. Friendly, caring and hard-working. I cannot thank the staff enough for all they do. For anyone thinking of placing a loved one in a good, safe facility, this should be your choice. The new manager is lovely and approachable. Thank you to you all at Ferndale!
Thank you for such a kind and thoughtful review. We are so pleased to read these comments. Feedback like this is incredibly rewarding to the whole team; thank you once again for taking the time.
I visited my mum today with my sister, and Mum was having a cup of tea and cake. She is well cared for and loved at the home. Everyone is very welcoming when we visit, and I know Mum is happy and safe there.
Thank you so much for taking the time to write a review; we really do appreciate it.
Dad was here for just under a year and sadly passed away in January. The end of life care given to him was outstanding we can't thank the management and staff enough for what they did for him and us. We will be forever grateful to them
Thank you so much for taking the time to write a review and for offering such kind words about the team.
It is a great relief for the whole family that mum is safe and looked after. We were very fortunate that as our mother's care needs to be increased that Ferndale had the capacity and was able to accommodate her.
Thank you for taking the time to write a review, we really appreciate it.
There are always lots of care homes to choose from when searching for one, but Ferndale is absolutely wonderful. My mum is a resident and has dementia. She is happy, content and very well looked after. The manager and her staff go above and beyond whilst taking care of everyone. During covid they were selfless in their care, living on-site and putting the resident's health before their own. I really cannot praise them enough for caring for my beloved Mum. Thank you to you all.
Thank you so much for taking the time to write such a thoughtful and complimentary review!
The whole team will be delighted to read this.
Best Wishes
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ferndale Residential Care Home.
There are no upcoming events for Ferndale Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ferndale Residential Care Home.
Accreditations
There are no accreditations posted yet for Ferndale Residential Care Home.
Meet the Team (1)

Emma has a wealth of experience, having spent three decades working in care. Most recently, she worked in a large, luxury care home before joining Ferndale. Emma is an established care manager with a deep understanding of dementia and a passion for enriching the lives of those with the condition. She is highly qualified with a diploma in Health & Social Care (NVQ Level 5) and enjoys interacting with residents and loved ones.
Frequently Asked Questions about Ferndale Residential Care Home
What types of Care is Ferndale Residential Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ferndale Residential Care Home have?
There are 17 Single Rooms.
What are the Facilities & Services at Ferndale Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Ferndale Residential Care Home to the centre of Emsworth?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
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