






Ferndale is a modernised detached three-storey Victorian house situated in Southbourne, Emsworth, near Chichester and is a mile from the seafront. It is approximately two miles from the centre of Emsworth with all its amenities.
Ferndale is specialised in providing residential and respite day care to older people with dementia and Alzheimer's disease.
Ferndale's aim is to encourage and assist each resident to live as independently as possible and residents are...
Care Provided by Ferndale Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 17 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ferndale Residential Care Home for full pricing details and T&Cs.
Contact Ferndale Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Seagry Care Ltd
- Private Owned
Person in charge
- Emma Gilbert (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
Room Information
- Single Rooms (17)
Visiting
- Anytime
Parking
- Plenty of parking available on-site.
Ferndale Residential Care Home Reviews (35)
Ferndale Residential Care Home has a Review Score of 9.5 (9.541) out of 10, based on 12 reviews in the last 2 years.
Over all time Ferndale Residential Care Home has 35 reviews.
My Mum has been a resident of this home for over a year. Every time I visit I find all the staff very welcoming and nothing is too much trouble. I am very impressed by the attention and respect they all provide to the residents. They make time to talk to me if I have any concerns and willingly amend my Mum's care plan to meet her individual needs. Staff run a tight efficient ship and it is clear that they will support the relatives and carers but the predominant concern is the welfare of the resident. All the staff come across as happy in their jobs and keen to do their best. I don't think we could find a better place for my Mum had we tried. A real gem of a place.
I just want to recommend this very special residential home, My mother has been staying there since October with advancing Alzheimer's. My main concern when she moved into the home was that she felt safe and content. The staff have been amazing taking a great deal of time to be with her, with endless patience and a real desire to get to know her and do the best for her. In the end it is the experience and kindness of the team that has made such a huge difference, I would highly recommend them.
Thank you for taking the time to write such a nice review. We are very proud of the fantastic team we have at Ferndale.
I always feel welcome on my visits and the manager and staff are always ready to talk and to listen.
Food has always been important to my wife and the chef prides herself in producing fresh meals daily from local ingredients. I am always welcomed to share a meal from time to time - hoping that the chef's bread and butter pudding will be on the menu!
Ferndale may lack to "glitz and frills" of some other establishments - but for me and my family knowing that our loved one is truly cared for and valued as a person in this homely atmosphere is top of our considerations.
Thank you so much for taking the time to write such a thoughtful review. The whole team will be delighted to see your feedback.
Ferndale Residential Care, in my opinion, is a very friendly, helpful, caring, residential home. The staff appear to be very professional and have lots of patience towards the awkward 'inmates'.
I would recommend Ferndale as a residential home for anyone that requires professional care.
We have visited at various times unannounced and Ferndale has always been able to allow us to see mother and put themselves out with a cup of tea/coffee.
My mother has been here for about ten months now. She is well cared for and safe. She is not an easy lady but the staff manage her really well.
Thank you for taking the time to write a review of Ferndale. The whole team will be delighted to read it and see the excellent marks you gave them.
As obviously we were worried about moving her into a home. Having worked as a nurse myself for the last 35 years, I have a fair bit of insight but can happily say this place and the staff make this one of the very best care homes I have seen. And of course, our mum is now happily settled in her new home and sees the staff there as her friends that she lives with. Hope I end up somewhere as lovely. And of course, this is all thanks to the wonderful owner/manager, in managing all this, as well as supporting all of us. Big thank you.
Thank you so much for such a wonderful review. The team will be delighted to read your comments.
My experience with Ferndale has been very supportive and reassuring during some very worrying times. The staff initially came to see my wife in our home to assess her. My wife went there Saturday's and Sunday's initially to accustom herself to the staff, so that when she finally went permanent, she had no worries at all and settled in very well. Ferndale has a warm comfortable and loving atmosphere and most importantly, has no bad smells. I would willingly recommend them.
We were very fortunate to find this care home for my wife who was in the later stages of Alzheimer's. All the staff were very caring, friendly and professional. They went out of their way to provide extra activities to keep the residents entertained including trips out and birthday parties. When an emergency arose with my wife they rapidly responded, recognised the problem and called the emergency services. They continued to visit her in hospital. Extremely well managed and high staff morale.
Thank you so much for your kind words Peter, I know they mean a great deal to the team.
The staff really take a lot of trouble to look after the individual with respect and genuine affection.
In particular, the catering for a coeliac diet was outstanding.
We are so grateful for all the care and love shown and the fact that they laughed at his jokes.
Thank you for taking the time to write such lovely feedback for us, we really appreciate it. The whole team here at Ferndale will be thrilled to read this!
My dad, who passed away in November 2016 aged 94, suffered with dementia and last June it became necessary to move him into a care home. My husband and I visited Ferndale weeks earlier and were very impressed. We have viewed other home but with just 18 rooms, Ferndale was perfect. The owner, manager and staff gave dad the best quality of life possible for his last months. Sadly he wasn't able to be there longer. The atmosphere is warm, friendly, loving, caring, informal and efficient. Nothing is too much trouble for the team of carers who are more like a family than staff. The food is appetising, meals cooked on the premises, plenty of variety and snacks always available. There's a programme of activities, some at outside venues which dad enjoyed too, especially on overnight stays at a local caravan park. Every effort is made to mentally stimulate the residents and help them enjoy life. My husband and I were and still are always made to feel welcome. We cannot fault the exceptionally high standard of care that dad received and would thoroughly recommend Ferndale without hesitation.
It's wonderful to read such amazing feedback, thank you so much for taking the time to write a review.
It was "his home" in the true sense and also very much mine as well. The care was the best as was that given to me as his wife.
It has a real family atmosphere and I am so pleased that my husband was cared for there in his last years. I would thoroughly recommend it to anyone who has to consider a loved one being cared for.
Thank you so much for your thoughtful review and kind words about Ferndale. Our doors are always open to you, please come and see us whenever you are near.
My husband became a permanent resident in January 2015 and had always been very happy there. He had always been a very sociable chap and so really enjoyed the attention, interaction with the other residents the music. I visit regularly (and still do) and am made most welcome.
Thank you so much for taking the time to write such a thoughtful review. The kettle (and the music!) will be on whenever you're in the area.
I consider that Ferndale Residential Care Home provides exceptional high quality care. It was recommended to me by essentially everyone I talked to (e.g social workers, doctors) when I was seeking care for my mother, who has Alzheimer's Dementia. My mother was phased in slowly over a year, which worked very well. She is very happy here.
The key to high quality care is the staff, and the staff at Ferndale are wonderful. I have met many of them, and have always been impressed by them. The manager was particularly kind and helpful to me. I have also met the new owner a few times, and was equally impressed with him.I consider that Ferndale is extremely well managed in all respects.
Dear John, the whole team at Ferndale will be delighted to read your splendid review of our home. Thank you so much for taking the time to comment.
Thank you
Ferndale has been extremely welcoming to my mother. We have been very impressed by the care, love and consideration given to her and the other residents, by all the staff. My mother has become established and happy at Ferndale in the short time she has been there, we cannot speak too highly about the staff.
Thank you so much for your kind words. The whole team take great pride in hearing your feedback. Your mother took absolutely no time to settle in at Ferndale and we are so glad she is with us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ferndale Residential Care Home.
There are no upcoming events for Ferndale Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ferndale Residential Care Home.
Accreditations
There are no accreditations posted yet for Ferndale Residential Care Home.
Meet the Team (1)

Emma has a wealth of experience, having spent three decades working in care. Most recently, she worked in a large, luxury care home before joining Ferndale. Emma is an established care manager with a deep understanding of dementia and a passion for enriching the lives of those with the condition. She is highly qualified with a diploma in Health & Social Care (NVQ Level 5) and enjoys interacting with residents and loved ones.
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