Hilgay Care Home

Keymer Road, Burgess Hill RH15 0AL
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3 Reviews
  • Hilgay Care Home, Burgess Hill
Hilgay is a lovely, traditional care home set in its own picturesque grounds and lawned gardens.

Hilgay is ideally located close to the South Downs National Park in the town of Burgess Hill, just a five minute walk from the centre, where residents can easily get about and explore the local area, shops and entertainment. There are also good rail links to cities such as London and Brighton which makes it ideal for loved ones to visit.

The home offers high standards of care in a tastefully decorated, bright and spacious setting, with a high staff to resident ratio. Residents are able to settle in quickly and easily thanks to the dedicated staff who strive to create a friendly and warm atmosphere where they are always on hand to offer support wherever it is needed.

Visitors are welcome at Hilgay at any time, though if prospective residents and loved ones would like to discuss their requirements it is best to phone ahead to ensure the home manager will be onsite.
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Care Provided by Hilgay Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1650

These prices are only a guideline, please contact Hilgay Care Home to find out the exact price for your requirements.

Contact Hilgay Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hilgay Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Hillgay Ltd
  • Privately Owned

Person in Charge

  • Heidi Garwood (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (4)

Parking

  • On-site parking available.

Hilgay Care Home Reviews (3)

Over all time Hilgay Care Home has 3 reviews.

Overall Experience
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Reviewer Connection to Hilgay Care Home
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Total of 3, showing 1-3
Review from Barry O (Son-in-law of Resident) published on 2 September 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
Not well run, bad management, food was not good, lift kept breaking down and mother in law was left in her room because of the lift broken.
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Review from Stella W (Daughter of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the eighteen months my mother has been at Hilgay Care, she has been cared for excellently. When unwell, the home took necessary steps for her wellbeing and always kept me informed.
Staff are brilliant with care and attention and always make me feel welcome when I visit.
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Review from Martin P (Son of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hilgay is a very caring and homely environment. My mother has been a resident for almost 11 months and has been well looked after.
She is very happy there. Her every need is taken care of with empathy and efficiency.
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  • Treated with Dignity
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  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Hilgay Care Home

What types of Care is Hilgay Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hilgay Care Home have?

There are 27 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Hilgay Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hilgay Care Home to the centre of Burgess Hill?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hilgay Care Home to verify any information. View our terms and conditions. Hilgay Care Home has an Enhanced Service - more info.