Offington Park Rest Home

145 Offington Drive, Worthing BN14 9PU

Offington Park Rest Home gives residents the choice of spending time in their room or in the communal areas with others.

Staff are committed to ensuring residents are fully integrated into the life of their new home.

The garden has been designed to stimulate the senses all year round.

It is wheelchair accessible and safe for residents to wander accompanied by staff.

The meals provided are cooked daily with fresh ingredients. A variety of diets can be catered for and family members are welcome to stay for meals at a small cost.

Group: Kindred Care

Person in charge: Jacqueline McCurdy (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment & Deafness • Speech Impairment

Admission Information: Ages from 65 to 102.

Single Rooms: 24

Rooms with ensuite WC: 9

Weekly Charges Guide: Personal Care Single £750 – £1000 (These prices are only a guideline, please contact Offington Park Rest Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Offington Park Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Offington Park Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Offington Park Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.748 for Offington Park Rest Home is calculated as follows: ( (99 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 131 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Offington Park Rest Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 9 Reviews ÷ 4.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Offington Park Rest Home has a Review Score of 9.7 (9.748) from 11 Reviews


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Offington Park Rest Home?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Offington Park Rest Home

  • Resident / Service User
    3
  • Daughter of Resident/Service User
    2
  • Grandson of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Nephew of Resident/Service User
    1
  • more

Excellent run care home with all staff including domestic, cook, carers and management always working with a smile on their face polite and nothing too much trouble. All approachable and any concerns are dealt with immediately and followed if necessary. The staff are friendly caring and respectful to their residents. My mother always tells me that I could not have chosen a nicer home, she says the staff are always cheerful, friendly and caring there is lots of laughter and kindness.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   4.9 out of 5

I cannot speak highly enough of the staff at Offington Park. My grandmother was treated extremely well - she was treated with respect and a huge level of kindness. She was encouraged to participate in the activities of the house, but this was done with compassion and thoughtfulness.

Her stay there was wonderful from start to finish - the place is excellently maintained and clean, and the residents are looked after like family. She thought she was at home - and it felt like it too.

It is never easy to lose a loved one, but Offington Park is a credit to the care profession.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   5 out of 5

My Mum was looked after by the staff at Offington Park; she was there for a few months from late 2017. Before choosing Offington Park we visited a few care homes and were very impressed by the staff and facilities at Offington Park - we also received a strong personal recommendation from another family.
I genuinely do not feel that more could have been done in terms of friendly care, cheerfulness and attention to her needs. She was very happy - and that started from the first day. The whole team were relaxed, professional but above all treated her with respect and dignity which gave us great peace of mind. On visits to see her, nothing was too much trouble and we all felt that we could not have chosen anywhere that Mum would have been happier.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   4.8 out of 5

The care home is a modern, clean and quiet place that has plenty of space. The staff are calm, collect and friendly. The whole home feels like a warm and friendly place to stay. It is clear that the quality of care is very high and my Grandmother seems happy to live here. Having seen a wide range of care home I am pleased she has a place here.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   4.8 out of 5

The home has been an excellent choice when we had to find Mum a care home as I know Mum is safe and being well looked after on all levels.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   5 out of 5

Offington Park care home is more like a home from home. We have delicious and nutritious food, all home cooked. The staff are extremely kind and totally professional. I consider myself very lucky to be a resident here.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   4.9 out of 5

The home is run in a friendly and caring way. The staff are friendly and helpful. Our aunt is well cared for, even though dementia has robbed her of all communicating skills, she is the very best place for her to live comfortably.

How likely would you be to recommend Offington Park Rest Home? Likely

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Average Rating:   4.3 out of 5

I am very happy here, I receive good care and staff are always attentive. The food here is very good.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   4.6 out of 5

The care my mother received during the last 2 weeks of her life was wonderful. All the staff showed compassion and allowed my mother her dignity to the very end. They were angels. Thank you.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   5 out of 5

A very caring, happy go lucky care home.
Nothing is too much trouble for the lovely staff here.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   4.7 out of 5

I have been a resident here for nearly five years and during that time I have become totally dependent. I am well cared for, treated with dignity and feel happy and secure. My daughters are kept fully informed of my condition and with my visitors are welcome here anytime. I would recommend this home to anybody and consider myself lucky to be here.

How likely would you be to recommend Offington Park Rest Home? Extremely Likely

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Average Rating:   4.3 out of 5

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