Sussex Grange Residential Care Home

14 Vincent Road, Selsey, Chichester PO20 9DH

Sussex Grange Residential Care Home has an ideal location for residents looking to pursue an active lifestyle, with access t community life while benefitting from personalised care in a pleasant accommodation.

The underlying philosophy at Sussex Grange is to provide a home that offers all the care, choices and opportunities that everyone would want for themselves as they grow older.

They also offer Respite Care within Sussex Grange as well as a Home Care (Domiciliary Care) service for clients in their own home. This enables older people to choose a service that suites them best at a given time and then to move easily to another service if their needs change.

If you would like to know more about these different options you can call or visit the website.

Owner: Drs Tom & Rachel Jameson

Person in charge: Karen Halford (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 20

Shared Rooms: 0

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single £700 – £850 (These prices are only a guideline, please contact Sussex Grange Residential Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Sussex Grange Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Sussex Grange Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Sussex Grange Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.778 for Sussex Grange Residential Care Home is calculated as follows: ( (85 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.25 Points relating to the number of positive Reviews for Sussex Grange Residential Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 3 Reviews ÷ 4 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Sussex Grange Residential Care Home has a Review Score of 9 (9.028) from 9 Reviews


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sussex Grange Residential Care Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Sussex Grange Residential Care Home

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    2
  • Niece of Resident/Service User
    1

My aunt moved to Sussex Grange following the sudden death of her husband, my aunt received home care from Sussex Grange so was familiar with some of the staff.
Sussex Grange have gone out of their way to make my aunt welcome and settled.
The care my aunt is receiving is first class and it's such comfort to see her so settled

How likely would you be to recommend Sussex Grange Residential Care Home? Extremely Unlikely

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Average Rating:   4.9 out of 5

Domiciliary care - for past two years has been good, carers are efficient, management good and on time. Good value.
At New Year mum, the service user, was very ill. The care service and associated home worked together brilliantly to avoid hospital admission.
At the first opportunity, mum went into the home. They looked after her in the best way possible. After a month, the difference is amazing. Mum will be staying at Sussex Grange as a permanent resident and is very happy with her care. Managers and owner are easily contactable, staff are kind and efficient and mum l.oves the quality of the food.

How likely would you be to recommend Sussex Grange Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I have observed that the staff at Sussex Grange work together as a team to provide a kind and caring environment for the residents. The accommodation is beautifully clean, warm and cosy. The food is excellent and individual diets are enthusiastically catered for. On occasion when my parents were unwell staff were quick to contact the local GP practice and also access community services. Care is provided ensuring maximum dignity for the residents. Extended family are welcomed and well supported by the caring staff during difficult times.

How likely would you be to recommend Sussex Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

All the girls are very helpful. They go out of their way to make my mother very comfortable, nothing is any trouble. When her friends visit they look after them with tea/coffee and cake. If Mum is not too well after my daily visits they call me if necessary. The manager is always very helpful and is thought a lot of by staff and residents. Also, she helps me when Mum requires new clothes.

How likely would you be to recommend Sussex Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum was 93 and suffered from dementia when she came to live at Sussex Grange. She sadly passed away last month at the age of 95. In her two years there, she considered Sussex Grange as her home as it was warm and cosy with carers who really do care. The staff are wonderful and that ultimately is what makes a house a really happy home. She joined in most of the activities even with her dementia.
The food was excellent home cooked meals which always smelled lovely when you walked in. It was a really difficult decision to place Mum in a home but we have no regrets at all. All her children agree that even if we had won the lottery we wouldn't have moved Mum to anywhere else. She loved it there. I would highly recommend it to anyone.

How likely would you be to recommend Sussex Grange Residential Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Tom Jameson, Proprietor at Sussex Grange Residential Care Home responded to this review on 31 Jan 2017:

Thank you for your review Barbara - it was a real pleasure to have your mother living with us at Sussex Grange. She was clearly much loved and respected by her family, and these feelings were shared by us too.

My mother recently went for a respite stay at Sussex Grange.
In nearly every respect, she rated the home as excellent. In particular, the staff were outstanding in their kindness and attitude towards her; nothing was ever too much to ask. As visitors to the home, we were very impressed by the warmth and hospitality shown to us by every member of staff, even those who were very new in post.
My mother’s room was very light and homely. She found the food satisfactory.
The only improvement she would suggest is more hot water for the bath!

How likely would you be to recommend Sussex Grange Residential Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

I am very happy with the service provided for my mother. The staff are receptive to any suggestions I may have to improve her care and act promptly on any concerns that may arise from time to time.

How likely would you be to recommend Sussex Grange Residential Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

The whole family are very pleased that our mother is in a place where she is happy. All the staff are very caring and look after her every need.

How likely would you be to recommend Sussex Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

A very good care home with kind and caring management and staff.

How likely would you be to recommend Sussex Grange Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

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