Dove Court

Kirkgate Street, Wisbech PE13 3QU
Review Us
9.5 50 Reviews
  • Dove Court, Wisbech
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fee's are all individually set dependant on needs identified in assessment before admission is agreed.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Four Crest Care (Wisbech) Ltd

Person in charge

  • Nicole Thompson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (76)

Visiting

  • Dove Court Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones dedicated team members are always available to greet them with a warm welcome.

Parking

  • Dove Court understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Are you the Owner/Manager of Dove Court? View your Advertising Options

Dove Court Reviews (50)

9.5

Dove Court has a Review Score of 9.5 (9.537) out of 10, based on 14 reviews in the last 2 years.
Over all time Dove Court has 50 reviews.

Overall Experience
  • 26
  • 23
  • 0
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Date Published
  • 50
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  • 14
  • 36
Reviewer Connection to Dove Court
  • 17
  • 15
  • 3
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  • 1
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Total of 50, showing 1-20
Review from B G (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum loves going to Dove Court for respite.The staff are always loving, caring and supportive with her. The manager of Dove Court also gives mum all the support she needs. Also gives me a lot of support too and help with lots of advice for me to care for my mum at home. Mum has always said if she has
to go into a care home she will only go here. We love everything about Dove Court. Management, staff, rooms, entertainment, food and drink. Thank you everyone.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum is settled and happy with the home and staff when she comes on her holidays with us. She has become a part of our family here, and so pleased she doesn't want to go anywhere else. I am pleased the trust we have built gives you peace of mind when you are not with her. We strive to maintain high standards, and all feedback is valuable to help us achieve this

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Review from M D (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 89-year-old mother has been living at Dove Court for five years and is thoroughly enjoying her stay. The home is bright and cheerful and there are social activities to engage with residents and have fun. The staff are friendly, helpful, and professional. My mother's carers are kind and compassionate
and take care of her everyday needs; she has a choice of delicious drinks and meals throughout the day. My mother has a lovely comfortable room with sunlight beaming through her window; it is beautifully decorated and is peaceful. My mother is safe and secure, and I am very happy with the service provided.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mother is settled and happy with the home and staff. She has become a part of our extended family here, and so pleased it gives you peace of mind when you are not with her. We strive to maintain high standards, and all feedback is valuable to help us achieve this.

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Review from Ian S (Son of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Dove Court for a few years now, first arriving during Covid. From the start, and in difficult circumstances, the care home staff have shown great care and compassion to both Mum and us, her family. The staff engage well with her despite her dementia and associated communication difficulties.
Mum is well fed, and her health is well-cared for. Clear effort is made to include her in the communal activities arranged for the residents. Overall, Dove Court provides a very positive experience for us all.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum has settled so well in her time with us and will keep us on our toes at times with her humour. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review from Richard O (Son of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very caring staff, a very skilled and caring manager. My Mother has been in now for almost 2 years, and the day she went in, Dove Court immediately accommodated her when it was quite an emergency at the time. She is well looked after and all of the staff I have met are a credit to the home and the manager
who also works tirelessly.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. Your mum settled so easily in a difficult time for the family. She has become a real character and part of our extended family. We strive to maintain high standards, and all feedback is valuable to help us achieve this

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Review from A C (Granddaughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful team at Dover court, I have always felt that my grandmother has been well looked after and I've always been kept up to date with information. So grateful to the wonderful staff there. Thank you
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. Your nan is a definite character who keeps us all in line and enjoys the banter with staff. We strive to maintain high standards, and all feedback is valuable to help us achieve this

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Review from S S (Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The best thing I have done in my life - went in using a wheelchair and came out with no walking aids. Eating disorder no problem - menus changed just for me! The staff are wonderful all had great sense of humour which you need while getting better and better. I did thanks to everyone at Dove Court.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for your lovely review. It was a pleasure to support you with your recovery, to watch you deal with the challenges it presented. We are very proud of the progress you made and being part of achieving your goals.

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Review from Helen O (Sister of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been at Dove Court for several years now, but to my shame, I have only now come to write a review. From his first day at Dove Court, the Manager and all staff, have always taken time to get to know his every need; and notice the smallest of changes in his demeanour, They react to these
changes with immediacy, patience, kindness and understanding. They treat him with dignity and have a great rapport with him, using humour appropriately that he loves and responds well to. Communication is excellent and staff inform me immediately of any changes to his personal needs or anything that he requires. The home is clean and well furnished and I have always received a warm and hospitable welcome on my arrival, having travelled a long distance. He really enjoys the food and always tells me that he's very happy. He wouldn't want to be anywhere else. There is no greater recommendation than that! I have always felt very happy that he is well cared for - just like a family member.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your brother is settled and happy with the home and staff. He has become a real character in his time with us and part of our extended family. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review from Shaun J (Son of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Dove Court to be extremely warm and welcoming for my mother from day one. The staff are very warm and friendly, and the manager is always available for both feedback and support. My mother was taken and looked after there, the day after my father (her carer) was taken to hospital after suffering
a stroke, and she was content and happy from the first day, looked after and cared for very well, and my mind was put at rest while dealing with my father's incident.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. Your mum settled so easily in a difficult time for the family. She seemed to just walk through the door and slotted straight in, such a special character. We strive to maintain high standards, and all feedback is valuable to help us achieve this.

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Review from M J (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is always clean and presentable having previously been concerned over personal hygiene, this was really important to me. Her room is basic but generally clean and affords her basic needs. the staff are always visible and available. Very pleasant and polite. My mother seems settled and happy
and the staff engaged with her which is important.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum settled so well in a difficult time. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review from Philip W (Son of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is a resident, he has been in a few homes and Dove Court is by far the best he has been looked after.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your dad is settled and happy with the home and staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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  • Care / Support
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  • Treated with Dignity
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Review from J R (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always friendly and courteous. Any problems are resolved quickly. Mum has thrived since she has been here.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum is settled and happy with her new home and the staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Andy W (Son of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very pleasant and helpful. My mother is happy living at Dove Court which gives me peace of mind. We find the staff are quit patient (which they need to be with my mother).
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum is settling in well and is happy with her new home and the staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Activities
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Review from Russell S (Son of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has only recently come to stay so it's early days for us but so far we are very pleased with the care she has been shown by all the staff and they way she has been treated with dignity.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum is settling in well and happy with her new home and the staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Derek T (Son-in-law of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very polite and kind. Always make me very welcome, treat mum-in-law with respect and kindness. The home is always very clean. mum-in-law is always in clean clothes and always dressed for bed when I visit in the evenings. Most days some entertainment and when well enough mum-in-law loves
trips to the cinema and coffee and cake. The food is a high standard, I often get offered treats such as home made cakes when I visit.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum-in-law is happy with her new home and the staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review from Michael B (Son of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been staying in Dove Court for five months and has received the most wonderful care. The manager and her team are all so warm and caring and also welcoming, going out of their way to make me feel at home as well. The staff establish a lovely rapport with the residents, sharing a few laughs
and creating a real family atmosphere.
Reply from The Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum has settled so well in her time with us. We strive to maintain high standards and all feedback is valuable to help us achieve this.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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Review from C B (Niece of Resident) published on 21 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dove Court is a very friendly home. The staff are very helpful, nothing is too much trouble for them to do anything. The food is excellent, good variety. My aunt loves being in the home. The activities are excellent.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review, we strive to achieve high standards and appreciate the feedback.

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Review from A C (Daughter of Resident) published on 15 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been well taken care of when kept occupied as she has been no problem at all. I would highly praise all staff for the wonderful job they do.
Reply from The Home Manager at Dove Court

Thank you for taking the time to write this review, we strive to achieve high standards and appreciate the feedback. If there is anything you would like to discuss please let me know.

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Review from Linda N (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had concerns about Mum going into a care home as the family had cared for her over many years. I am always reassured by the kindness and care given at Dove Court. She is treated as an individual and shown respect.
Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review, we strive to achieve high standards and appreciate the feedback.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Greta W (Wife of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the staff and the care at Dove Court for my husband, very welcoming and clean place.
Reply from The Home Manager at Dove Court

Thank you, Greta, for your positive review, and we are glad your husband has settled in so well. We strive to maintain high standards at all times, and all feedback is valuable to help us achieve this.

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  • Treated with Dignity
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Review from L B (Daughter-in-law of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After trying dad in 3 other local care homes and struggling to tick all the boxes for his needs we finally have found his home for his last years. Staff go above and beyond to care for his everyday needs and a few extras on top, always spotlessly clean when you arrive, friendly chatty staff and welcoming,
dad is settling in well and enjoying his time at Dove Court, thank you to all staff.
Reply from Nicole Thompson, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased Dad has settled so well and the family are able to see him content and happier. We strive to maintain high standards at all times and all feedback is valuable to help us achieve this.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.537)

Overview of Review Score

The Review Score of 9.5 (9.537) out of 10 for Dove Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.616 for Dove Court is calculated as follows: ( (108 Excellents x 5) + (49 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 164 Ratings = 4.616
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.921 Points relating to the number of positive Reviews for Dove Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 14 Positive Reviews ÷ 15.2 = 0.921
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Dove Court

What types of Care is Dove Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dove Court have?

There are 76 Single Rooms.

What are the Facilities & Services at Dove Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dove Court to the centre of Wisbech?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dove Court to verify any information. View our terms and conditions. Dove Court has an Basic Service - more info.