Dove Court

Good friendly staff. Good activities brought in. You visit when you want.

Thank you to all staff and Management concerned.

Both my parents went to Dove Court in Sept 2016 and I was very impressed and obviously happy to see the high standard of care they were given. When Dad passed away in Feb 2017, the love, thought and care given to mum by the manager and all the carers was second to none. Whenever I visit mum I am always greeted with a smile and an update on Mum's welfare. Nothing is too much trouble for the staff who are always very busy, but they make the time to deal with any issues that arise; in fact, I would say they are all excellent at prioritising! I have to travel quite a distance to see mum but I am always confident that she is safe and extremely well cared for.

I have been visiting my mum and dad when he was alive, for almost a year now and whilst most of the carers are lovely there are a few issues that need to be addressed. There are hardly any activities for the residents and these people need stimulation and whilst there are hardly anything for the residents, they live for their televisions which a lot of the time signal is so poor, they have nothing to do and they just sit there which is terrible for them. Perhaps the owners could put their hands in their pockets and get a decent ariel for the home. Perhaps a satellite dish would be a good idea. Mum is not showered or bathed regularly. I have made comments before but to no avail. Do something!

The effort put in by staff on an entertainment level for residents and families is to be admired. My husband's room and bathroom are kept very clean. Above all, my husband recently had a fall which was dealt with carefully and professionally in a very calm manner.

My mother has been a resident for 3 years and I cannot fault the home at all. The staff are wonderful, they are polite, very helpful and make me feel assured that my mum is well cared for. Anyone visiting the home can see it is a homely well looked after care home and I would and have recommended it.

They have dealt with numerous hurdles and have successfully managed them all. We had a few problems to start with, but due to guilt on our part, for my mum having to go in the home. Dove Court has definitely done more than we ever could have done ourselves.

The staff are very friendly and they appear to care for their patriots as well. The activities for raising money for the residents is very good. The food always looks good but sometimes a little sparse as my mum eats very well. If there is a problem, usually it is all sorted out. The gardens are lovely and well cared for, it appears to be a happy home.

I have been very impressed with the care and friendliness, shown to my mum since she has resided. Not only that, my brother and I have also been made very welcome every visit. The home is kept clean and fresh. All the staff we have come in contact with have been brilliant. Can not fault any aspect of the whole set up.

Overall I'm more than happy with mums care at Dove Court.

Dove Court is a welcoming care home which is extremely friendly and professionally managed. The home was starting to undergo redecoration which really freshened up the decor. My relative thoroughly enjoyed her time at the home and particularly commented on the "lovely staff" who cared for her. They always make time to ensure the home is as inviting as possible whether this is for the service users or visitors. The care quality is high with a high proportion staff being very experienced having been in their jobs for many years. We only wish my relative had been able to spend more time at this home.

One day I may need to go in a home and I would certainly be happy in Dove Court.