Hill House

High Street, Ellington, Huntingdon PE28 0AB
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8.9 29 Reviews
  • Hill House, Huntingdon
Hill House Residential Care Home is situated in the peaceful village of Ellington and provides a warm, supportive home for people aged 60 and over who may no longer be able to cope safely in their own homes. With over 20 years of heritage, Hill House has an established reputation for delivering high-quality, personalised care in a homely and respectful environment.

Registered for up to 32 residents, the Home offers 24-hour care provided by a dedicated, skilled, and friendly staff team. Each resident is treated as an individual, with care built around their strengths, preferences, and life experiences. The home's focus is on consistency, dignity, and promoting independence wherever possible, always acting in the resident’s best interests and working to enhance their quality of life.

Residents are encouraged to live as full and active a life as possible, enjoying regular activities, outings, entertainment, and the celebration of traditional festivals, just as they would in their own home. Mealtimes are a valued and sociable part of the day, and to maintain dignity and routine, Hill House kindly ask that visits take place outside of these times whenever possible.
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Care Provided by Hill House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

All fees are dependent on the services users assessment .

These prices are only a guideline, please contact Hill House to find out the exact price for your requirements.

Contact Hill House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hill House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lee Granger (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (2)

Visiting

  • Please ring door bell an you will be assisted - all visitors must use signing in book.

Parking

  • The home has an on site car park

Hill House Reviews (29)

8.9

Hill House has a Review Score of 8.9 (8.918) out of 10, based on 15 reviews in the last 2 years.
Over all time Hill House has 29 reviews.

Overall Experience
  • 19
  • 7
  • 1
  • 0
  • 2
Date Published
  • 29
  • 5
  • 9
  • 15
  • 14
Reviewer Connection to Hill House
  • 9
  • 7
  • 5
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 29, showing 21-29
Review from J W (Son-in-law of Resident) published on 7 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always welcoming to me as a visitor and are very patient, caring and cheerful with the residents including my mum-in-law.
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Review from Richard E (Ex Family Member) published on 20 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited twice, the staff are excellent, helpful and friendly.
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Review from Elizabeth B (Granddaughter of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan always seems happy and relaxed and although I haven't seen her room I have heard it is clean and comfortable. The staff are wonderful and so caring which makes such a difference to us as family.
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Review from Stuart R (Son of Resident) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but respect for the staff at Hill House as they do an excellent job always friendly and have a joke and a smile.
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Review from Phillip C (Son of Resident) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was very relaxed and waiting to meet us in the conservatory (her favourite place), very private and peaceful/quiet. I had a lovely visit. Mum looked very well and was dressed very smartly.
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Review from Y M (Daughter of Resident) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very professional, yet caring and understanding. Flexible for service users needs and values.
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Review from A C (Son of Resident) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum always enjoys meeting up with the family and enjoys the conservatory and looking into the garden. She was a very keen gardener. Appreciated the attention and physical contact people bring.
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Review from Albert Y (Brother of Resident) assisted by family/friend published on 4 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During my sisters stay at Hill House the care she received was above reproach. On all occasions, the staff were efficient, organised and friendly. As I live some way away they were particularly good at keeping in touch.
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Review from Stephen G (Son of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly, patient and look after my mother very well. I visit around twice a week and I am kept up to date with mum's health and needs. No matter how busy the staff are, I am always made a cup of coffee.
Reply from Suzanne Moore, Homes Manager at Hill HouseThank you for your review Stephen. The team here all work very hard to ensure that we are able to get reviews such as the one you have written. As a new manager, it is wonderful to be able to recognise your review due to the relationship we have built in such a short space of time.
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Current Review Score: 8.9 (8.918)

Overview of Review Score

The Review Score of 8.9 (8.918) out of 10 for Hill House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.093 for Hill House is calculated as follows: ( (91 Excellents x 5) + (53 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (23 Very Poors x 1) ) ÷ 172 Ratings = 4.093
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Hill House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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