Hill House

High Street, Ellington, Huntingdon PE28 0AB
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8.8 25 Reviews
  • Hill House, Huntingdon
Hill House Residential Care Home is situated in Ellington, Huntingdon. In this village setting, professionals provide personalised care, attention and stimulation to people of 65 years or more who may no longer be able to cope on their own. Each resident is treated as an individual and encouraged to live as full and active a lifestyle as possible.

The home has a heritage of over twenty years and is registered for thirty-seven residents. Its size means that residents benefit from an exceptionally high level of personalised care, provided by skilled, friendly staff. The care provided is built around residents' strengths and constantly seeks to improve their quality of life.

In addition to the comfort and security of 24-hour care, residents are encouraged to enjoy regular activities, outings and entertainment and can celebrate traditional festivities as they would in their own homes. As such visitors are welcome at any time

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

All fees are dependent on the services users assessment .

These prices are only a guideline, please contact Hill House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lee Granger (Manager)

Local Authority / Social Services

Admission Criteria

  • Residential Assessed non Nursing
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (2)

Visiting

  • Please ring door bell an you will be assisted - all visitors must use signing in book.

Parking

  • The home has an on site car park

Hill House Reviews (25)

Total of 25, showing 21-25
8.8

Hill House has a Review Score of 8.8 (8.814) out of 10, based on 11 reviews in the last 2 years. Over all time Hill House has 25 reviews.

Overall Experience

  • 15
  • 7
  • 1
  • 0
  • 2

Date Published

25
5
11
11
14

Review from Phillip C (Son of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very relaxed and waiting to meet us in the conservatory (her favourite place), very private and peaceful/quiet. I had a lovely visit. Mum looked very well and was dressed very smartly.

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Review from Y M (Daughter of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very professional, yet caring and understanding. Flexible for service users needs and values.

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Review from A C (Son of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum always enjoys meeting up with the family and enjoys the conservatory and looking into the garden. She was a very keen gardener. Appreciated the attention and physical contact people bring.

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Review from Albert Y (Brother of Resident) assisted by family/friend published on 4 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my sisters stay at Hill House the care she received was above reproach. On all occasions, the staff were efficient, organised and friendly. As I live some way away they were particularly good at keeping in touch.

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Review from Stephen G (Son of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly, patient and look after my mother very well. I visit around twice a week and I am kept up to date with mum's health and needs. No matter how busy the staff are, I am always made a cup of coffee.

Reply from Suzanne Moore, Homes Manager at Hill House

Thank you for your review Stephen. The team here all work very hard to ensure that we are able to get reviews such as the one you have written. As a new manager, it is wonderful to be able to recognise your review due to the relationship we have built in such a short space of time.

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Current Review Score: 8.8 (8.814)

Overview of Review Score

The Review Score of 8.8 (8.814) out of 10 for Hill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.914 for Hill House is calculated as follows: ( (62 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (23 Very Poors x 1) ) ÷ 128 Ratings = 3.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Hill House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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