Keneydon House, Peterborough, Cambridgeshire
Keneydon House, Peterborough, Cambridgeshire
Keneydon House, Peterborough, Cambridgeshire

Keneydon House is a Residential Dementia care home situated in Whittlesey within walking distance of the town centre. In a homely setting, carers provide personalised care, attention and stimulation to people of 65 years or more who due to dementia are no longer able to cope on their own. Each resident is treated as an individual and staff encourage as full and active a lifestyle as possible.

The home has a heritage of over twenty years and is registered for twenty-one residents. A smaller size means that residents benefit from an exceptionally high level of personalised care, provided by skilled, friendly staff. The care provided is built around residents' strengths and constantly seeks to improve their quality of life.

In addition to the comfort and security of 24-hour care, residents are encouraged to enjoy regular activities, outings and entertainment and can celebrate traditional festivities as they would in their own homes. As such visitors are welcome at any time.

Group: A D R Care Homes Ltd

Person in charge: Michele Walker (Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 13

Shared Rooms: 4

Rooms with ensuite WC: 1

Weekly Charges Guide: Personal Care Single £725 – £900 , Personal Care Shared (per person) £675 – £850 (These prices are only a guideline, please contact Keneydon House to find out the exact price for your requirements.) (These prices are only a guideline, please contact Keneydon House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Keneydon House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Keneydon House has a Review Score of 9.4 (9.397)

The Review Score of 9.4 (maximum of 10) for Keneydon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Keneydon House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.397 for Keneydon House is calculated as follows: ( (75 Excellents x 5) + (35 Goods x 4) + (19 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 131 Ratings = 4.397

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Keneydon House is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 10 Reviews ÷ 4.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Keneydon House?

  • Extremely LIKELY
    7
  • Likely
    3
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Keneydon House

  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Aunt of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • more

Went to Keneydon House to visit a friend for her birthday. I found her in the lounge dressed and ready to go out, sitting with her friends. I spoke to some of the residents who were being entertained by a member of staff, playing dominoes and the residents were welcome to join in and have help. We were offered tea and made welcome, lunch was being cooked and my friend was made a cake to celebrate. I found the care and attention to residents lovely. They were like family friends, which was great to see.

How likely would you be to recommend Keneydon House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been in Keneydon House a year now.
She has been looked after very well. She enjoys most of the food but if she doesn't they will get her something else.
The home is clean and tidy and everybody is always warm and friendly. The staff are very good with the residents and always seem cheerful.

How likely would you be to recommend Keneydon House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The carers are extremely caring and really do care about the person they are dealing with at that moment in time. They are very patient and never rush anyone. The carers have a lot of time. They generally are very caring towards the residents.

How likely would you be to recommend Keneydon House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well looked after. Laundry done but not ironed. Could do with more activities.

How likely would you be to recommend Keneydon House? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Michele, Manager at Keneydon House responded to this review on 27 Jul 2017:

Very disappointed in the review as activities take place daily and are suited for all our residents' needs. Our Activities co-coordinator is an asset to Keneydon House. The service user only has respite and takes part in the activities provided.

The staff are very caring and good. They really look after their people. The food is also excellent. The cook does a wonderful job.

How likely would you be to recommend Keneydon House? Don't know

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Went to the home today and welcomed with a smile upon ringing the bell.
Home is very clean and residents seem happy and content.
Nice big TV on the wall of downstairs sitting room.
Lovely garden at the back that looks well kept.
Staff were very helpful and Manager had a lovely smile with a very welcoming attitude.
Totally different to the last time I was there.
Very impressed.

How likely would you be to recommend Keneydon House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

A small but very caring care home. The residents needs are met and the understanding of dementia throughout.

How likely would you be to recommend Keneydon House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Michele Walker, Manager at Keneydon House responded to this review on 19 Jul 2017:

Thank you.

My Aunt, 101 years old, stayed for 2 months at Keneydon House.
She was cared for very well.
The staff were kind and caring and helped in all ways possible.
They were always helpful when we visited, and had time to speak to family and friends.

How likely would you be to recommend Keneydon House? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Michele Walker, Manager at Keneydon House responded to this review on 19 Jul 2017:

Thank you.

The carers are very loving towards residents and always say how lovely or beautiful they look. The residents all look clean and tidy. The carers genuinely care about the resident they are dealing with at that time.
I have been different times, different days and the quality of care is always caring and they want to do it. The carers hygiene is also excellent.

How likely would you be to recommend Keneydon House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Michele Walker, Manager at Keneydon House responded to this review on 19 Jul 2017:

Thank you for lovely comments.

I am always made to feel welcome by the staff. My mum says she is happy. The manager and staff always make themselves available if they wish to speak to them about anything. All staff I have met seem to be happy in their work. It was hard to accept mum needed to go into a care home but we seem to have made a good choice with choosing Keneydon House.

How likely would you be to recommend Keneydon House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is clean and homely and the staff are very caring and supportive both of the residents and families.
Meals are nutritious and look nice too.
Plenty of social activities throughout the year.

How likely would you be to recommend Keneydon House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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