Keneydon House is a Residential Dementia care home situated in Whittlesey within walking distance of the town centre. In a homely setting, carers provide personalised care, attention and stimulation to people of 65 years or more who due to dementia are no longer able to cope on their own. Each resident is treated as an individual and staff encourage as full and active a lifestyle as possible.
The home has a heritage of over twenty years and is registered for twenty-one residents. A smaller size means that residents benefit from an exceptionally high level of personalised care, provided by skilled, friendly staff. The care provided is built around residents' strengths and constantly seeks to improve their quality of life.
In addition to the comfort and security of 24-hour care, residents are encouraged to enjoy regular activities, outings and entertainment and can celebrate traditional festivities as they would in their own homes. As such visitors are welcome at any time.
Group: A D R Care Homes Ltd
Person in charge: Michele Walker (Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 13
Shared Rooms: 4
Rooms with ensuite WC: 1
Weekly Charges Guide: Personal Care Single £725 – £900 , Personal Care Shared (per person) £675 – £850 (These prices are only a guideline, please contact Keneydon House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Keneydon House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.3 (maximum of 10) for Keneydon House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Keneydon House in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.329 for Keneydon House is calculated as follows: ( (77 Excellents x 5) + (39 Goods x 4) + (24 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 143 Ratings = 4.329
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Keneydon House is based on 10 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 10 Reviews ÷ 4.2 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Keneydon House has a Review Score of 9.3 (9.329) from 12 Reviews
Review submitted from a Website Submission by David B (Son of Resident) on Monday 2 April 2018. Relates to March 2018.
My mother has been a resident of Keneydon House for approximately 18 months, and currently, she seems very happy there. Last year the home received a Needs Improvement Rating from the CQC and since that time, they have worked hard on improving that rating and are now Overall Good. The staff that we've met have always seemed kind and caring and we have never had reason to complain. We can't comment on the management team as we normally are only able to visit on weekends as we live 350 miles from the Care Home. Recently the home has been undergoing a face-lift and appears clean and fresh. The residents take part in group activities most days during the week, with occasional trips into the town for the more able. The food served when we have been there always looks to be to a good standard with reasonable portion sizes. Security, in general, is good as we always have to wait to be let in as well as out. Sadly there are no toilet facilities for visitors and often too few staff for the number of residents.
How likely would you be to recommend Keneydon House? Neither Unlikely or Likely
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Review submitted from a Postal Card by Karen W (Friend of Resident) on Wednesday 4 October 2017. Relates to August 2017.
Went to Keneydon House to visit a friend for her birthday. I found her in the lounge dressed and ready to go out, sitting with her friends. I spoke to some of the residents who were being entertained by a member of staff, playing dominoes and the residents were welcome to join in and have help. We were offered tea and made welcome, lunch was being cooked and my friend was made a cake to celebrate. I found the care and attention to residents lovely. They were like family friends, which was great to see.
How likely would you be to recommend Keneydon House? Extremely Likely
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Review submitted from a Postal Card by G B (Son of Resident) on Friday 18 August 2017. Relates to August 2017.
My mother has been in Keneydon House a year now.
She has been looked after very well. She enjoys most of the food but if she doesn't they will get her something else.
The home is clean and tidy and everybody is always warm and friendly. The staff are very good with the residents and always seem cheerful.
How likely would you be to recommend Keneydon House? Likely
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Review submitted from a Postal Card by Darren P (Son of Resident) on Thursday 17 August 2017. Relates to June 2017.
The carers are extremely caring and really do care about the person they are dealing with at that moment in time. They are very patient and never rush anyone. The carers have a lot of time. They generally are very caring towards the residents.
How likely would you be to recommend Keneydon House? Extremely Likely
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Review submitted from a Postal Card by Pat G (Wife of Resident) on Thursday 27 July 2017. Relates to July 2017.
Well looked after. Laundry done but not ironed. Could do with more activities.
How likely would you be to recommend Keneydon House? Likely
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Michele, Manager at Keneydon House responded to this review on 27 Jul 2017:
Very disappointed in the review as activities take place daily and are suited for all our residents' needs. Our Activities co-coordinator is an asset to Keneydon House. The service user only has respite and takes part in the activities provided.
Review submitted from a Postal Card by Christine C (Aunt of Resident) on Friday 21 July 2017. Relates to July 2017.
The staff are very caring and good. They really look after their people. The food is also excellent. The cook does a wonderful job.
How likely would you be to recommend Keneydon House? Don't know
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Review submitted from a Website Submission by Andy C (Friend of Resident) on Thursday 20 July 2017. Relates to July 2017.
Went to the home today and welcomed with a smile upon ringing the bell.
Home is very clean and residents seem happy and content.
Nice big TV on the wall of downstairs sitting room.
Lovely garden at the back that looks well kept.
Staff were very helpful and Manager had a lovely smile with a very welcoming attitude.
Totally different to the last time I was there.
Very impressed.
How likely would you be to recommend Keneydon House? Extremely Likely
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Review submitted from a Postal Card by L W (Sister of Resident) on Wednesday 19 July 2017. Relates to July 2017.
A small but very caring care home. The residents needs are met and the understanding of dementia throughout.
How likely would you be to recommend Keneydon House? Extremely Likely
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Michele Walker, Manager at Keneydon House responded to this review on 19 Jul 2017:
Thank you.
Review submitted from a Postal Card by Susan F (Niece of Resident) on Wednesday 19 July 2017. Relates to February 2017.
My Aunt, 101 years old, stayed for 2 months at Keneydon House.
She was cared for very well.
The staff were kind and caring and helped in all ways possible.
They were always helpful when we visited, and had time to speak to family and friends.
How likely would you be to recommend Keneydon House? Likely
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Michele Walker, Manager at Keneydon House responded to this review on 19 Jul 2017:
Thank you.
Review submitted from a Postal Card by Lesley P (Daughter-in-law of Resident) on Wednesday 19 July 2017. Relates to June 2017.
The carers are very loving towards residents and always say how lovely or beautiful they look. The residents all look clean and tidy. The carers genuinely care about the resident they are dealing with at that time.
I have been different times, different days and the quality of care is always caring and they want to do it. The carers hygiene is also excellent.
How likely would you be to recommend Keneydon House? Extremely Likely
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Michele Walker, Manager at Keneydon House responded to this review on 19 Jul 2017:
Thank you for lovely comments.
Review submitted from a Postal Card by Jill C (Daughter of Resident) on Tuesday 18 July 2017. Relates to July 2017.
I am always made to feel welcome by the staff. My mum says she is happy. The manager and staff always make themselves available if they wish to speak to them about anything. All staff I have met seem to be happy in their work. It was hard to accept mum needed to go into a care home but we seem to have made a good choice with choosing Keneydon House.
How likely would you be to recommend Keneydon House? Extremely Likely
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Review submitted from a Postal Card by Steve R (Son of Resident) on Thursday 13 July 2017. Relates to June 2017.
The home is clean and homely and the staff are very caring and supportive both of the residents and families.
Meals are nutritious and look nice too.
Plenty of social activities throughout the year.
How likely would you be to recommend Keneydon House? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Keneydon House