Woodspring House

We are incredibly fortunate that mum was able to spend her last two years at Woodspring House. She received excellent care from staff who took the trouble to get to know her, so that they could provide for her individual needs. The wide range of activities and outings available, and the enthusiasm of the staff, encouraged her to get involved and try out new things, when she was able. The staff were always kind, caring and gentle. At the end of her life, they welcomed her return home from hospital so that they could care for her themselves, which was her wish. The care she received throughout, but particularly in her last few weeks, was second to none. We are a big family but were always made to feel welcome and were all supported by the manager and staff throughout this very difficult period. I cannot speak highly enough of the team at Woodspring House.

Woodspring House Care Home is an excellent facility (that we fund privately) and it represents very good value. It is always clean and well maintained, with a genuinely happy and positive atmosphere. They offer a good range of activities to suit all abilities. The staff are exceptional - kind, attentive and professional - They make both residents and visiting family members feel welcome and supported. My mother is safe and well cared for in a secure building, which gives our family good peace of mind. We are extremely grateful for the high standard of care provided.

Since my father in laws arrival the staff have been wonderful and a great help to us all. None of where sure as to what to expect or how things would be. They made my father in law feel welcomed and gave us the reassurance we needed. The staff have been so kind and understanding and worked closely with us to ensure all needs met. For a very unsettling time my father in law has settled in well and enjoys being there. Tell us that he's happy.

The staff at Woodspring house looked after mother fantastically during her last 10 months. She always said that they were caring and nice and that nothing was to much trouble. We always found that she was very well looked after. If I had to find a care home for another relative I would really want them to go to Woodspring house. I don't think you would find a more caring place for relatives to live. Really first class

Sadly she only had 10 months before she passed away but her palliative care was 2nd to none and we feel very blessed to have found this lovely care home.

The staff at Woodspring are amazing and I feel very lucky that we were able to get our mum a room there. The carers are always trying to come up with new ways to entertain the residents and they have a friendly compassionate approach to both their residents and their families. Also, the manager is easy to talk to - especially when the situation of dealing with an elderly relative is not always easy. I’m very happy with the level of care Mum receives. Thank you to all at Woodspring House.

An exceptional care home, attending to my mother’s needs with care and dignity. The staff are always kind and attentive, and there is always a wide range of activities. It is always clean and tidy, and our mother had been very happy there.

The quality of care provided was superb whilst being delivered with compassion and professionalism. Nothing was ever too much trouble and the trust between Mum and the people looking after her was self-evident. From the busy calendar of activities available to residents to the lovely home-cooked food, Woodspring delivers on every front. No problems, just solutions.

I am very happy with the care that my brother has received in Woodspring House and he appears content there. The manager and staff are always very helpful when I phone to speak with him or have a query.

Amazing care home, very welcoming made my grandma feel like it was her own homely space with a lot of freedom, loves to join in with the activities and thoroughly enjoys the days out on the bus with everyone. Couldn't recommend Woodspring House enough! the staff are all very helpful nothing is too much. home is kept amazingly clean at all times.

What a fantastic setting for a care home. The staff, all of them, have so much compassion and affection for all the residents which is shown on every visit I have made. I couldn't recommend Woodspring enough. Just take a look at their social media page and see the interactions with the residents it speaks for itself.

Any family member will feel some guilt at having to place a parent into care; Mum could not be in a more attentive, safe and caring environment than Woodspring House which is totally reassuring for us as a family. Thanks.

We are so pleased with the care Mum received whilst at Woodspring.

I would highly recommend Woodspring House. They have always been there for my mother, my father and myself. Thank you.

Our mum moved into Woodspring House in February 2021 and from the very start was made to feel very welcome and cared for. All the residents seem to be treated with respect, dignity and kindness. The staff are always aware of the needs of the residents and always have time to talk to the family about any issues about our mum's welfare. Our mum and our family are very appreciative of all the wonderful care from all of the Woodspring House Team. Thank you.

Our mum moved into Woodspring House in August 2022. She is now very settled and appears to be part of a large family. The care she is given is outstanding. All the carers are kind, respectful, well mannered and full of shared good humour. Everyone seems to be treated with great dignity, care, and even love. Woodspring House appears to be unique in that residents, families, friends and work visitors all enjoy being there/visiting. Everyone entering through the door is treated with the same care, respect, good humour and indeed made to feel welcome and part of the family. If we have ever had the slightest worry, action is taken immediately and any slight concerns are resolved to everyone's satisfaction. I have also witnessed that if a patient, struggling with dementia, has an issue, staff act speedily and kindly to diffuse a situation with concern, patience and respect. We all feel most fortunate to have secured a place in such a wonderful care home for our lovely mum. Thank you.

Thank you for treating me with such care and compassion this morning when delivering some quite devastating news. Thank you for taking the time to discuss in detail the proposed way forward and leaving me safe in the knowledge that my friend will be well cared for and nurtured by Woodspring staff during this difficult stage in his life as he has been all throughout his time living there. It has truly been a home from home for him and we have been delighted with the care demonstrated to him by all staff members. Long may it continue. Empathy and compassion are being lost in the care system but not at Woodspring.

High level of consistency in the staff. Home has a comfortable/non-clinical feel which is important. Current owners are very engaged, committed and caring. The home manager is excellent and sets the right tone and ethos with the staff. My mother feels safe at Woodspring House and they accommodate her needs. Having been quite a challenging person for most of her life, she is content and happy in her environment. She came through COVID and, thanks to the care of the staff, has made a very good recovery, regaining faculties that I presumed would be permanently lost. I have no complaints with the care and facilities at Woodspring House and hope that my mother remains there through to the end of life.

A big thank you to the manager and all the staff for the respectful, caring home that our mother now lives in. The positivity, friendliness, warmth and kindness are remarkable. It feels like a big happy family, with each member having their needs met without any fuss, just kindness. Thank you.

Mum has been a resident at Woodspring since October 2022. While Mum rather resists residential care, wanting to go back to her own home in which she is no longer safe, the staff have still been able to build up a rapport with her. Despite declining memory and mobility, they have managed to get her regularly involved in activities and facilitated us to be able to take her out, for lunches at the local pub, for Christmas at home with her Grandchildren, and to see other family. The home is always clean, bright and fresh, and feels much more like a home than an institution. The rooms are well equipped and the staff have been very open and communicative with us. Entertainment and activities happen all week, with different local musicians and entertainers often visiting. Woodspring was one of many residential facilities we looked at when trying to find a final home for Mum, but the only one we seriously considered after viewing.