






Woodspring House is a family owned Residential Care Home situated in the North Norfolk market town of Fakenham, specialising in dementia care, residential and respite care.
Experienced carers aim to have residents feel that moving to Woodspring House is a positive step forward and will give your loved one the best possible chance of enjoying a happy, active and carefree life.
Being relieved of the day to day burden of caring...
Care Provided by Woodspring House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodspring House for full pricing details and T&Cs.
Contact Woodspring House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Woodspring care ltd
- Private Owned
Person in charge
- Lisa Black (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (28)
Visiting
- everybody welcome- open visiting
Parking
- onsite parking
Woodspring House Reviews (27)
Woodspring House has a Review Score of 9.2 (9.210) out of 10, based on 5 reviews in the last 2 years.
Over all time Woodspring House has 27 reviews.
We are incredibly fortunate that mum was able to spend her last two years at Woodspring House. She received excellent care from staff who took the trouble to get to know her, so that they could provide for her individual needs. The wide range of activities and outings available, and the enthusiasm of the staff, encouraged her to get involved and try out new things, when she was able. The staff were always kind, caring and gentle. At the end of her life, they welcomed her return home from hospital so that they could care for her themselves, which was her wish. The care she received throughout, but particularly in her last few weeks, was second to none. We are a big family but were always made to feel welcome and were all supported by the manager and staff throughout this very difficult period. I cannot speak highly enough of the team at Woodspring House.
Woodspring House Care Home is an excellent facility (that we fund privately) and it represents very good value. It is always clean and well maintained, with a genuinely happy and positive atmosphere. They offer a good range of activities to suit all abilities. The staff are exceptional - kind, attentive and professional - They make both residents and visiting family members feel welcome and supported. My mother is safe and well cared for in a secure building, which gives our family good peace of mind. We are extremely grateful for the high standard of care provided.
Since my father in laws arrival the staff have been wonderful and a great help to us all. None of where sure as to what to expect or how things would be. They made my father in law feel welcomed and gave us the reassurance we needed. The staff have been so kind and understanding and worked closely with us to ensure all needs met. For a very unsettling time my father in law has settled in well and enjoys being there. Tell us that he's happy.
The staff at Woodspring house looked after mother fantastically during her last 10 months. She always said that they were caring and nice and that nothing was to much trouble. We always found that she was very well looked after. If I had to find a care home for another relative I would really want them to go to Woodspring house. I don't think you would find a more caring place for relatives to live. Really first class
Always music playing and the quiet times allowed the residents to have a little nap.
Sadly she only had 10 months before she passed away but her palliative care was 2nd to none and we feel very blessed to have found this lovely care home.
The staff at Woodspring are amazing and I feel very lucky that we were able to get our mum a room there. The carers are always trying to come up with new ways to entertain the residents and they have a friendly compassionate approach to both their residents and their families. Also, the manager is easy to talk to - especially when the situation of dealing with an elderly relative is not always easy. I’m very happy with the level of care Mum receives. Thank you to all at Woodspring House.
Thank you for your kind review, from Lisa and all the team at Woodspring
An exceptional care home, attending to my mother’s needs with care and dignity. The staff are always kind and attentive, and there is always a wide range of activities. It is always clean and tidy, and our mother had been very happy there.
Thank you so much for your kind review, from all the team.
The fact that I live some distance from Norfolk made finding the right place for Mum even more important and I have found the staff, and in particular the manager incredibly helpful in helping me to maintain a meaningful relationship with Mum via video calls, thanks to one carer in particular, and their very busy social media page throughout her time there.
The quality of care provided was superb whilst being delivered with compassion and professionalism. Nothing was ever too much trouble and the trust between Mum and the people looking after her was self-evident. From the busy calendar of activities available to residents to the lovely home-cooked food, Woodspring delivers on every front. No problems, just solutions.
Thank you so much for your lovely words and review.
I am very happy with the care that my brother has received in Woodspring House and he appears content there. The manager and staff are always very helpful when I phone to speak with him or have a query.
Thank you so much for your kind review, from all the team!
Amazing care home, very welcoming made my grandma feel like it was her own homely space with a lot of freedom, loves to join in with the activities and thoroughly enjoys the days out on the bus with everyone. Couldn't recommend Woodspring House enough! the staff are all very helpful nothing is too much. home is kept amazingly clean at all times.
Thank you so much for your kind review from the whole team at Woodspring!
What a fantastic setting for a care home. The staff, all of them, have so much compassion and affection for all the residents which is shown on every visit I have made. I couldn't recommend Woodspring enough. Just take a look at their social media page and see the interactions with the residents it speaks for itself.
Thank you for your kind words, it has been our pleasure getting to know you all.
Any family member will feel some guilt at having to place a parent into care; Mum could not be in a more attentive, safe and caring environment than Woodspring House which is totally reassuring for us as a family. Thanks.
Thank you Brent for your kind words, it has been our pleasure to get to know you all over the past 6 years.
We are so pleased with the care Mum received whilst at Woodspring.
Thank you, it was a pleasure to get to know Mum. Thank you for your support throughout the past 18 months.
I would highly recommend Woodspring House. They have always been there for my mother, my father and myself. Thank you.
Thank you Rosie for your kind words. It has been a pleasure getting to know you all
Our mum moved into Woodspring House in February 2021 and from the very start was made to feel very welcome and cared for. All the residents seem to be treated with respect, dignity and kindness. The staff are always aware of the needs of the residents and always have time to talk to the family about any issues about our mum's welfare. Our mum and our family are very appreciative of all the wonderful care from all of the Woodspring House Team. Thank you.
Thank you Linda, we appreciate the support you give us.
Our mum moved into Woodspring House in August 2022. She is now very settled and appears to be part of a large family. The care she is given is outstanding. All the carers are kind, respectful, well mannered and full of shared good humour. Everyone seems to be treated with great dignity, care, and even love. Woodspring House appears to be unique in that residents, families, friends and work visitors all enjoy being there/visiting. Everyone entering through the door is treated with the same care, respect, good humour and indeed made to feel welcome and part of the family. If we have ever had the slightest worry, action is taken immediately and any slight concerns are resolved to everyone's satisfaction. I have also witnessed that if a patient, struggling with dementia, has an issue, staff act speedily and kindly to diffuse a situation with concern, patience and respect. We all feel most fortunate to have secured a place in such a wonderful care home for our lovely mum. Thank you.
Thankyou so much for such a lovely review. We are lucky to have such a fantastic team. We appreciate your support.
Thank you for treating me with such care and compassion this morning when delivering some quite devastating news. Thank you for taking the time to discuss in detail the proposed way forward and leaving me safe in the knowledge that my friend will be well cared for and nurtured by Woodspring staff during this difficult stage in his life as he has been all throughout his time living there. It has truly been a home from home for him and we have been delighted with the care demonstrated to him by all staff members. Long may it continue. Empathy and compassion are being lost in the care system but not at Woodspring.
Thankyou for such a nice review. I was so sorry to hear the news too.
High level of consistency in the staff. Home has a comfortable/non-clinical feel which is important. Current owners are very engaged, committed and caring. The home manager is excellent and sets the right tone and ethos with the staff. My mother feels safe at Woodspring House and they accommodate her needs. Having been quite a challenging person for most of her life, she is content and happy in her environment. She came through COVID and, thanks to the care of the staff, has made a very good recovery, regaining faculties that I presumed would be permanently lost. I have no complaints with the care and facilities at Woodspring House and hope that my mother remains there through to the end of life.
Thankyou so much for your positive feedback. It is really appreciated.
A big thank you to the manager and all the staff for the respectful, caring home that our mother now lives in. The positivity, friendliness, warmth and kindness are remarkable. It feels like a big happy family, with each member having their needs met without any fuss, just kindness. Thank you.
Thankyou so much for your positive feedback. It is really appreciated.
Mum has been a resident at Woodspring since October 2022. While Mum rather resists residential care, wanting to go back to her own home in which she is no longer safe, the staff have still been able to build up a rapport with her. Despite declining memory and mobility, they have managed to get her regularly involved in activities and facilitated us to be able to take her out, for lunches at the local pub, for Christmas at home with her Grandchildren, and to see other family. The home is always clean, bright and fresh, and feels much more like a home than an institution. The rooms are well equipped and the staff have been very open and communicative with us. Entertainment and activities happen all week, with different local musicians and entertainers often visiting. Woodspring was one of many residential facilities we looked at when trying to find a final home for Mum, but the only one we seriously considered after viewing.
Thank you Tony, we appreciate the support you give to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodspring House.
There are no upcoming events for Woodspring House.
Awards / Recognitions (1)
- 28 Feb 2023Recipient: Woodspring House
Accreditations
There are no accreditations posted yet for Woodspring House.
Meet the Team (1)

After moving to Norfolk in 2004 she joined a care home in Wells where she worked her way up to senior carer.
Having developed a genuine passion for delivering highly personalised care for individuals, Lisa joined Woodspring House in February 2016 as deputy manager and was promoted to manager in August 2017. She has her level 2, 3, 4 and 5 diploma leadership and management in health and social care.
Frequently Asked Questions about Woodspring House
What types of Care is Woodspring House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Woodspring House have?
There are 28 Single Rooms.
What are the Facilities & Services at Woodspring House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Woodspring House to the centre of Fakenham?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodspring House to verify any information. View our terms and conditions. Woodspring House has an Enhanced Service -more info.