Badgers Wood, Norwich, Norfolk
Badgers Wood, Norwich, Norfolk
Badgers Wood, Norwich, Norfolk

Badgers Wood is a residential care home situated in Drayton, approximately four miles from the city of Norwich.

This outstanding care home comes with a library, a retro lounge and a seaside room for relaxation and reminiscence. For those who enjoy a little pampering, there is a hair and nail salon available for the residents. The home also has its own cafe, enabling friends and family to spend time with their loved ones in a relaxed setting.

There are a wide variety of activities arranged daily along with various in house clubs, day trips out and a large involvement with the local community.

Local amenities include shops, pubs, food outlets, cafes and churches. Badgers Wood is also on a main bus route into Norwich city centre.

Group: Larchwood Care

Person in charge: Anne Riches (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 37

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Badgers Wood: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 13 Nov 2017

2 bedroom(s) available in our lovely home in Drayton, Norwich.

Reviews

9.3 Badgers Wood has a Review Score of 9.3 (9.288)

The Review Score of 9.3 (maximum of 10) for Badgers Wood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Badgers Wood in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.288 for Badgers Wood is calculated as follows: ( (56 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (5 Very Poors x 1) ) ÷ 104 Ratings = 4.288

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Badgers Wood is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 8 Reviews ÷ 7.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Badgers Wood?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Badgers Wood

  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Great-Niece of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

Cannot fault Badgers Wood. All the staff, from the bottom to management at the top, are very friendly to my husband, myself and friends. The food looks lovely with a large variety.

How likely would you be to recommend Badgers Wood? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Whenever I visit I am made to feel welcome. Staff seem in plentiful supply. Food looks good quality and also in plentiful supply! All the residents I have seen during my many visits to my auntie appear happy and well cared for, and one regularly comments on how lucky she is. So glad we found Badgers Wood – the staff really make the place feel homely and welcoming. Can't thank them all enough.

How likely would you be to recommend Badgers Wood? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother-in-law had spent 15months at Badgers Wood and was very happy there. She was always treated with kindness, love, care and above all allowed her to remain as independent as she wanted.
The staff were absolutely amazing and nothing was too much trouble. I would definitely recommend this home to anyone who is looking for a care home.
Thank you to all the staff, my mum-in-law and all the family have been shown such care and kindness something we will never forget.

How likely would you be to recommend Badgers Wood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

If you wish your loved one/relative to share their room with a commode (the shared toilets are in the coriddor), shabby old furniture, a pathetic wash basin and hardly room to swing a cat, then Badgers Wood should be just the ticket. Attention to health issues has been poor and the home management has been condescending and patronising towards my wife who is this resident‘s last surving close relative.
User beware as there much better alternatives close at hand.

How likely would you be to recommend Badgers Wood? Extremely Unlikely

Average Rating: 

 1.9 out of 5

Overall Standard: Very Poor

Facilities: Poor

Care / Support: Poor

Cleanliness: Poor

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Very Poor

Safety / Security: Very Poor

Rooms: Very Poor

Value for Money: Very Poor

Badgers Wood is a comfortable, pleasantly situated care home. What marks it out particularly is the kindness of its staff and the exceptional care shown to its residents.
On a recent visit, I accompanied a member of staff through the home - every resident we met on the way was greeted by name with genuine friendliness.
Highly recommended.

How likely would you be to recommend Badgers Wood? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Over a period of several years, I have seen the home become more "homely" and friendly with residents cared for in a more loving way.

How likely would you be to recommend Badgers Wood? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Rooms: Good

A pleasant relaxed friendly atmosphere. Staff willing to help if the time permits. Nothing too much trouble. Grandchildren happy to visit.

How likely would you be to recommend Badgers Wood? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My father-in-law has been here for over a year now on daycare and respite.
The members of staff have been 1st class all friendly and helpful, any questions answered straight away. The manager and deputy both very experienced and will advise on anything that will assist father-in-law whilst there. He always looks forward to attending Badgers Wood without a problem,

How likely would you be to recommend Badgers Wood? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

A friend moved into Badgers Wood last week. She was very scared of the change but after just a week, it is the happiest she has been for years. All staff have been so caring kind and helpful in settling her in and we can never thank them enough they are also always at the end of the telephone if we have any queries. It is a brilliant home with clean and lovely rooms, would recommend it to anybody.

How likely would you be to recommend Badgers Wood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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