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Bishop Herbert House

34 Globe Place, Vauxhall Street, Norwich, Norfolk NR2 2SG
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Bishop Herbert House, Norwich
Bishop Herbert House, Norwich
Bishop Herbert House, Norwich

Bishop Herbert House is a fourteen-capacity Norwich care home that has been purpose-built to suit the needs of adults with a physical disability.

A comfortable and well-equipped interior includes assisted bathrooms and a number of additional mobility aids, with good access to local amenities and available for respite care.

The aim of a skilled care team is for residents to feel respected and empowered, with all care planned in advance and confidentiality respected.

Care Provided by Bishop Herbert House

Primary Care Categories

  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 14 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Bishop Herbert House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jasmine Hayhoe(Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (14)
  • Single Rooms with ensuite Wet Room (14)

Bishop Herbert House Reviews (23)

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9.1

Bishop Herbert House has a Review Score of 9.1 (9.113) out of 10, based on 4 reviews in the last 2 years. Over all time Bishop Herbert House has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from Rachel K (Resident / Service User) published on 31 May 2017 Submitted via Postal Card
Overall Experience
Bishop Herbert House is one of the best (rather is) the best care home in Norwich - staff and chefs are the best in Norwich.
All staff are wonderful and friendly and no need is too great. They are pleased to give the best care.

I love all the staff and chefs that are 120%.

Reply from Richard Smith, Marketing Manager at Bishop Herbert House

Thanks for your lovely comments Rachel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from David C (Resident / Service User) published on 27 March 2017 Submitted via Postal Card
Overall Experience
I was made to feel very comfortable. The staff were welcoming, cheerful and well managed. If they were busy and it was the end of their shift, they happily stayed behind to finish the job. The food was well prepared and presented.

It was my first respite break and I was feeling anxious about going. But my fears were soon allayed.

Reply from Richard Smith, Marketing Manager at Bishop Herbert House

Thank you for your kind words about the support you received at Bishop Herbert House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from J (Wife of Resident) published on 25 April 2016 Submitted via Website
Overall Experience

Wonderful caring staff. I am always happy to see my husband go here for respite care as he is so well looked after. The accommodation is good although this time there were problems with the Closomat toilet but apart from that this care home is exceptional in the professional care provided. Everyone is always smiling and friendly and nothing is too much trouble for any member of staff.

Reply from Richard Smith, Marketing Manager at Bishop Herbert House

Thank you for your kind words about Bishop Herbert House. I hope you were able to resolve the problems with the toilet.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Bishop Herbert House.

Meet the Team (1)

Jasmine Hayhoe
Jasmine HayhoeJob Title:ManagerJoined: 2014

Hello, I'm Jasmine, the Care Home Manager at Bishop Herbert House. With 17 years of experience in the care industry, I am dedicated to providing a safe, homely and supportive environment for our long-term and respite residents.

My journey in the care sector began 17 years ago as a Care Coordinator for a social care agency. In this role, I quickly realised the importance of first-hand care experience in understanding and meeting the needs of residents. This realisation motivated me to gain direct care experience, and I transitioned to roles where I could engage more closely with residents.

I hold a Level 5 Diploma in Leadership for Health and Social Care. I've spent the last 10 years working at Bishop Herbert House, where I have developed a deep understanding of physical disability and sensory impairment.

My approach is centred around person-centred care. I believe in treating each resident as an individual with unique needs, preferences, and life stories. My Team and I strive to create a homely atmosphere where everyone feels valued.

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