Feltwell Lodge

Lodge Road, Feltwell, Thetford IP26 4DR
Review Us
8 Reviews
  • Feltwell Lodge, Thetford
Feltwell Lodge is a former Victorian hunting lodge set in 5 acres of beautifully landscaped gardens situated in South Norfolk between Feltwell and Methwold.

Feltwell Lodge is registered for 45 clients and dementia care is central to the philosophy of care.

Recently a large extension has been completed allowing for a large, safe and enclosed garden as well as a central courtyard.

There is a warm and friendly atmosphere where all staff treat people with kindness and compassion and respect the privacy and dignity of all residents.

Staff are fully experienced and provide a full 24-hour cover for residents.

Visitors are always welcome and Feltwell Lodge encourages the maintenance of close links between residents and their families and friends.

There are plenty of residents' activities offered by the home or by the local community.

Feltwell Lodge is a Care Home for the elderly registered for 45 clients and dementia care is central to their philosophy of care.
Show Feltwell Lodge on the Map

Care Provided by Feltwell Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Contact Feltwell Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Feltwell Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Burrows (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 1

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (4)

Parking

  • Free Parking Available

Feltwell Lodge Reviews (8)

Over all time Feltwell Lodge has 8 reviews.

Overall Experience
  • 8
  • 0
  • 0
  • 0
  • 0
Date Published
  • 8
  • 0
  • 0
  • 0
  • 8
Reviewer Connection to Feltwell Lodge
  • 4
  • 2
  • 1
  • 1
Total of 8, showing 1-8
Review from Carole H (Wife of Resident) published on 5 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting/dealing with Feltwell lodge for nearly eight years now and in all that time, I have had no occasion for any concern. They have been ready for any change in my husband's condition and met it in a completely professional and caring manner.
The care has always been exemplary with
everything done in a dignified, caring and compassionate way.
The food surpasses what I have been offered in other establishments, by a long way, all home-cooked too.
The help, understanding and kindness, shown to me, also, is far and above what I have experienced elsewhere.
I just hope if I need a home, I will be fortunate enough to go into one as good, or even half as good as Feltwell Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul T (Son of Resident) published on 15 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident for 21 months, and we as a family could not have wished for a better care home. Mum was treated with dignity, care, compassion and humour by all the staff, especially in her last few months when she was bed-bound and unable or unwilling to communicate most of the time. All the
staff seem to do their job because they want to, not because they have to. Thank you once again for being with Mum when she passed, it means the world to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carole L B (Daughter of Resident) published on 11 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was resident of Feltwell Lodge from Dec 2017 to Sep 2019. During this time, I have been nothing but impressed with the quality of care and attention shown to my mother, as well as other residents. The management and staff truly go above and beyond in their approach to caring for the residents.
My mother was bed-bound for most of her time at the Lodge, but the staff made it a point to include her in activities that might interest her; arranging for bedside poetry reading, granting us permission to put up a bird feeder directly outside her window, and bringing in visitors and animals to her room whenever possible are but a few that come to mind. The staff we encountered all demonstrated kindness, patience and professionalism; personal hygiene and facility hygiene standards were excellent, and they did a wonderful job of keeping Mum as healthy and comfortable as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Daughter of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so impressed today with the entertainments manager. She had arranged for curators at a local museum to visit the home and talk about artefacts they had brought with them. My Dad engaged with one of the gentlemen immediately and was the most animated I have seen him in ages. An excellent way to
'reach' the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara M (Daughter of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always spotlessly clean and tidy. The staff are caring and respectful to both visitors and residents. I and family are so pleased we have such a beautiful home in our area.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A W (Son of Resident) published on 25 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always kind, polite and efficient.
Have found that all staff look after my mother with care and kindness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne-Marie H (Daughter of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Feltwell Lodge is a genuine home from home. The care and respect my Dad has received has been outstanding and so comforting for us his family. I recommend Feltwell Lodge without reservation. Staff are caring, hardworking and sensitive to the individual needs of residents. The environment is warm, clean,
homely and stimulating and every effort is taken to get to know the residents well to best meet their individual needs. The setting and gardens are beautiful and the activities arranged have brought real joy to my Dad. Nothing is too much trouble and time is taken to answer queries clearly and fully. Feltwell is led by an experienced, caring and inspiring individual whose passion and determination to provide the best care possible for his residents shines through. All staff, nursing, care, cleaning, catering, grounds and maintenance take pride in their work and we will never be able to thank them enough for providing such a safe and comfortable space for my Dad to move to.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deni W (Friend of Resident) published on 23 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home, managers and staff are amazing! They are so welcoming and helpful and they do their jobs amazingly. It’s like a home from home. Everything is resident-centred and they look after them so well, as if it’s their own parents/grandparents. If you have any special requests they do everything thy
can to accommodate you. I can honestly say they went above and beyond my expectations for a care home! The manager makes the home what it is with his fantastic team around him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Feltwell Lodge

What types of Care is Feltwell Lodge registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Feltwell Lodge have?

There are 37 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Feltwell Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Feltwell Lodge to the centre of Thetford?

9.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Feltwell Lodge to verify any information. View our terms and conditions. Feltwell Lodge has an Enhanced Service - more info.