Care Homes Owned by Suffolk Serenity Living Ltd

I have made several visits over the last months and it is always clean, residents are always dressed very smart and clean. Top job!

We are so pleased that Mum is being so well cared for & that she is so happy too.

settled in happily within a week and the manager was always available to help my sisters and I cope with everything and advise us.
The staff are wonderful - caring, kind and efficient. Nothing is too much trouble for them.
Lark View has great facilities, lovely bedrooms, lounges, an activity room and a large, bright dining room. The garden and orchard is beautiful with lovely outdoor seating.
There are always lots of activities for our mother to join in or a member of staff to have a chat to.
Finally in my mother's words "I like it here - I think I'll stay"!

everything done in a dignified, caring and compassionate way.
The food surpasses what I have been offered in other establishments, by a long way, all home-cooked too.
The help, understanding and kindness, shown to me, also, is far and above what I have experienced elsewhere.
I just hope if I need a home, I will be fortunate enough to go into one as good, or even half as good as Feltwell Lodge.

staff seem to do their job because they want to, not because they have to. Thank you once again for being with Mum when she passed, it means the world to us.

My mother was bed-bound for most of her time at the Lodge, but the staff made it a point to include her in activities that might interest her; arranging for bedside poetry reading, granting us permission to put up a bird feeder directly outside her window, and bringing in visitors and animals to her room whenever possible are but a few that come to mind. The staff we encountered all demonstrated kindness, patience and professionalism; personal hygiene and facility hygiene standards were excellent, and they did a wonderful job of keeping Mum as healthy and comfortable as possible.

'reach' the residents.

homely and stimulating and every effort is taken to get to know the residents well to best meet their individual needs. The setting and gardens are beautiful and the activities arranged have brought real joy to my Dad. Nothing is too much trouble and time is taken to answer queries clearly and fully. Feltwell is led by an experienced, caring and inspiring individual whose passion and determination to provide the best care possible for his residents shines through. All staff, nursing, care, cleaning, catering, grounds and maintenance take pride in their work and we will never be able to thank them enough for providing such a safe and comfortable space for my Dad to move to.

can to accommodate you. I can honestly say they went above and beyond my expectations for a care home! The manager makes the home what it is with his fantastic team around him.