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Care Homes Owned by Suffolk Serenity Living Ltd

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8.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Suffolk Serenity Living Ltd
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Suffolk Serenity Living Ltd Locations (6)

 - Browse 6 Care Homes owned by Suffolk Serenity Living Ltd
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Orwell Care Home
Vicarage Lane, Wherstead, Ipswich IP9 2AE 
9.8 15 reviews
Orwell Care Home, Ipswich, Suffolk
"Very pleased with how mum has settled in she has only there about 3wks. Staff are very friendly and understanding of mums needs. Room is…"   Read all 15 reviews
  • from £1,600 / week
  • 38 Rooms
Location Type Care Home

A warm, modern, care home in the heart of Wherstead Suffolk The Orwell Care Home, located on Vicarage Lane in Wherstead, Ipswich, is a thoughtfully designed residential home offering high-quality ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Burlingham House
Dell Corner Lane, North Burlingham, Norwich NR13 4EQ 
9.7 37 reviews
Burlingham House, Norwich, Norfolk
"My Father who has Alzheimer's, went to Burlingham House at the beginning of February 2026. All the staff are amazing, and it's so clean.…"   Read all 37 reviews
  • from £1,450 / week
  • 49 Rooms
Location Type Care Home

Burlingham House is a beautiful historic Manor House, nestled within the Norfolk countryside. The team is proud to offer comprehensive services tailored to meet diverse needs, including ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Lark View Residential Care Home
Pinford End House, Church Road, Bury St Edmunds IP29 5NU 
9.5 7 reviews
Lark View Residential Care Home, Bury St Edmunds, Suffolk
"My dad has been at Lark View since March 25, and has a lovely room overlooking the courtyard. Recently my dad was hospitalised for 2 weeks…"   Read all 7 reviews
  • from £1,390 / week
  • 36 Rooms
Location Type Care Home

Lark View Residential Care Home, situated in the peaceful village of Hawstead in Bury St Edmunds, provides a warm and welcoming environment for residents. The home is well-maintained, offering a ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Feltwell Lodge
Lodge Road, Feltwell, Thetford IP26 4DR 
8.8 15 reviews
Feltwell Lodge, Thetford, Norfolk
"I am very impressed with the level of care my dad receives on a daily basis. The staff are all amazing and have an incredible amount of…"   Read all 15 reviews
  • from £1,300 / week
  • 45 Rooms
Location Type Care Home

Feltwell Lodge is a former Victorian hunting lodge set in 5 acres of beautifully landscaped gardens situated in South Norfolk between Feltwell and Methwold. Feltwell Lodge is registered for 45 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Queensmead
92 Victoria Road, Polegate BN26 6BU 
3.1 75 reviews
Queensmead, Polegate, East Sussex
"My dear mum was a resident at Queensmead for approximately 3 weeks. She was extremely happy and settled and all the staff were so kind and…"   Read all 75 reviews
  • 21 Rooms
Location Type Care Home

With its family-centric ethos and welcoming atmosphere, Queensmead is conveniently situated in the village of Polegate, just north of Eastbourne: perfect for local amenities and just five minutes’ ... Read more

Younger Adult Care Permanent Care
The Limes
5 Church Lane, Littleport, Ely CB6 1PS 
  • from £1,810 / week
  • 19 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Mental Health Care

Suffolk Serenity Living Ltd Reviews (149)

8.2

Suffolk Serenity Living Ltd has a Group Review Score of 8.2 (8.174) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Suffolk Serenity Living Ltd must have a Review Score.

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Review of

Feltwell Lodge

from Sarah S (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the level of care my dad receives on a daily basis. The staff are all amazing and have an incredible amount of patience.
Reply from Walter Dzvairo, Nominated Individual at Feltwell LodgeThanks for the amazing feedback Sarah, much appreciated
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Review of

Orwell Care Home

from Brenda C (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with how mum has settled in she has only there about 3wks. Staff are very friendly and understanding of mums needs. Room is pleasant & light well appointed, mum has been able to have several of her possessions which helps make things more familiar. Mum enjoys talking to staff and likes
her room
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you for the amazing Feedback Brenda, glad to hear mum has settled in well.
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Review of

Orwell Care Home

from Warren J (Son of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic place The Orwell is - my dad recently moved here as a permanent resident after a long spell in hospital and a short term stay in another care home but The Orwell is so much better then his previous care home on so many levels.
All of the staff are amazing, looking after all of the
residents with the level of care and attention that you would hope is given to a loved one when they become a permanent resident here - whether that is attending to their every need, such as ensuring they take their medication, ensuring they are eating (and helping them to eat if necessary) and helping them with personal hygiene through to dancing with them in the common room (which did make me smile).
Special mention must be made to Tania, the manager, who has gone out of her way to ensure my dads stay has been as great as it can be from the moment he arrived - nothing is too much trouble for her and she will do whatever she can to help.
I cannot praise The Orwell enough!
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Review of

Orwell Care Home

from T H (Daughter of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Made to feel very welcome from first visit - and throughout Mum's stay. Manager and staff extremely friendly and helpful - nice sense of humour and very gentle and patient with Mum. Mum loves the food, the carers, her long hot baths! She settled in really well and has already made new friends.
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Review of

Orwell Care Home

from S T (Daughter-in-law of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been living at Orwell Care Home for a couple of months now. Tania and the team are amazing. They cannot do enough to help and take care of their residents. We have not met one staff member that doesn't have a smile on their face. It's always clean and tidy and the food is good too.
My father is in care home in Felixstowe which is also amazing and equally as good. Due to this we have experience as a family of other homes and have used other care homes in Felixstowe for respite along with seeing round another. Both Orwell Care Home and my father's are both far superior in the way they are run and the day to day care provided. We feel extremely grateful that we found Orwell Care Home. Huge thanks also to Devon, Tina, Precious, Orla, Thomas, Esther, Bianca. Keep up the very good work
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Review of

Orwell Care Home

from N P (Daughter-in-law of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This wonderful home has made it very comfortable for my mother in law to settle into a care home setting . The staff are all so friendly and nothing is too much trouble . The giggles we have are contagious with residents and staff alike . Her room is spacious and has everything she needs . Would recommend
this home highly.
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Review of

Orwell Care Home

from Avril H (Friend of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how strongly I feel about the true staff dedication I have witnessed on numerous occasions during my visits. My friend always said staff were kind, friendly, helpful & professional. The home was always clean never smelt and all staff interacted with residents in a way like they would
treat their own parents & grandparents. There was regular music to stimulate residents & total 24 hour a day accessibility to visitors. I would highly recommend Orwell & be happy to be a resident if my needs met the requirements.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeHi Avril,
Thank you so much for taking the time to share your wonderful feedback.
We are delighted to hear about your positive experiences at Orwell Care Home and that your friend felt our team were kind, friendly, helpful, and professional throughout their time with us. Your comments about the dedication of our staff mean a great deal, as providing compassionate, person-centred care is at the heart of everything we do.
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Review of

Burlingham House

from Rob C (Son of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father who has Alzheimer's, went to Burlingham House at the beginning of February 2026. All the staff are amazing, and it's so clean. His en-suite room is immaculate. His clothes are always clean. The varied activities that my father can participate in, are wonderful, for his mind and happiness.
Since he has been in there, he seems much more contented and happy. They made a beautiful birthday cake for his birthday, and gave him presents. The food is amazing, a great range of meals. In the room where he spend his days, there is always a member of staff present. I cannot fault Burlingham house in anyway. So again, I would like to thank everyone at Burlingham house for looking after my dad, it gives us peace of mind that he is being looked after so well
Reply from Angie Venables, Registered Manager at Burlingham HouseThankyou so much for the wonderful review it means so much to us all.
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Review of

Orwell Care Home

from L D (Sister of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All great.
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Review of

Feltwell Lodge

from B R (Son of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to my mother by Feltwell Lodge has transformed her life, which has in turn, given us, her family, peace of mind. She is in a better place mentally than she has been for the past several years. I cannot express in words the gratitude we collectively have for Feltwell Lodge and its staff.
I cannot believe how lucky my mum has been to have been cared for by such kind people. Thank you!
Reply from Walter Dzvairo, Nominated Individual at Feltwell LodgeThank you so much for your kind and heartfelt words. It truly means a great deal to all of us at Feltwell Lodge to hear about the positive difference we have made to your mother's life and to your family's peace of mind.

Providing compassionate, person-centred care is at the heart of everything we do, and we are delighted to hear that your mother is happier and in a better place mentally. Your feedback is incredibly rewarding for our entire team, who work tirelessly to ensure every resident feels safe, valued, and cared for.

We are grateful for the trust you have placed in us and will continue to support your mother with the same kindness, dignity, and compassion.

Thank you again for taking the time to share your experience.
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Review of

Feltwell Lodge

from K T (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Feltwell Lodge for over three months and has settled in well. The manager (and her staff) have been exceptionally caring and professional. The ensuite rooms are well-equipped and spotlessly clean, as are the communal areas. The garden and grounds are very beautiful and well-cared
for.
I am very grateful indeed!
Reply from Walter Dzvairo, Nominated Individual at Feltwell LodgeThank you so much for your kind words. We are delighted to hear that your mum has settled in well and that you have been happy with the care and support provided by the team.

Your comments regarding the cleanliness of the home and the upkeep of the gardens are greatly appreciated. It means a lot to know that you feel reassured and grateful for the care your mum is receiving.

Thank you again for your support and trust in Feltwell Lodge.
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Review of

Orwell Care Home

from J E (Son of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an outstanding and well run home, could not wish for a better place for my mum to stay.
Staff are outgoing and friendly and nothing is too much.
Thank you to Tania and her team for everything they do we really appreciate your hard and dedicated work.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you, for your very kind words and support. We are delighted to hear that you feel your mum is receiving the care and support she deserves at the home.
Your comments about the team mean a great deal, and we will be sure to share your feedback with Tania and the staff. Creating a warm, welcoming, and caring environment for residents and their families is always our priority.
Thank you again for your appreciation and trust in the team.
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Review of

Orwell Care Home

from Simon G (Son of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's always a pleasure to visit the care home, the staff without exception are always brilliant not only with the residents but with the visitors as well, and we feel that our mother is well looked after and content with life, which we as a family hoped it would turn out to us.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you for your lovely review and kind comments about our team. It means a great deal to hear that both residents and visitors are made to feel welcome and supported during every visit.
We are so pleased to know that your mother is happy, well cared for, and content at the home. Providing a warm, compassionate, and positive environment for both residents and their families is always our priority.
Thank you again for your continued trust and support.
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Review of

Feltwell Lodge

from Peter B (Husband of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident at Feltwell Lodge since October 2023. She has a very nice room, recently redecorated. She has dementia and can be difficult at times, but the care given is excellent. The staff have compassion and understand the residents' problems. The range of activities is good, my wife
likes the musical turns and coaching animals. The food is good, and I, at times, have dinner with my wife; a very nice cake was made for us on our wedding anniversary. All in all, it is reassuring knowing my wife is safe and being well cared for. If there is a problem, the home informs me straight away.
Reply from Walter Dzvairo, Nominated Individual at Feltwell LodgeThank you for taking the time to share your experience - your kind words mean a great deal to us.

We're so pleased to hear that your wife is comfortable in her room and that you're happy with the care she receives. Supporting residents living with dementia requires patience, compassion, and understanding, so it's especially rewarding to know our team is making a positive difference.
Thank you again for your continued trust and support.
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Review of

Feltwell Lodge

from S C (Son of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy visiting my mum at the home, she is happy and comfortable. Staff are always helpful, talking and engaging with all residents. My mum likes to take part in all activities during the day. The home is always neat and tidy when I visit. My mum's room is well equipped with everything she needs. I
am confident that my mum is safe and well cared for at the home.
Reply from Walter Dzvairo, Nominated Individual at Feltwell LodgeThank you so much for your kind words and for taking the time to share your experience. It means a great deal to us to hear that your mum is happy, comfortable, and enjoying her time at the home.
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Review of

Feltwell Lodge

from Derek H (Brother of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was prescribed end of life care at his own home, but since being in Feltwell Lodge Care Home, although he has dementia, I have my happy, fun loving brother back. He's out of bed, joining in with activities, smiling, singing and eating all of the amazing food there. The staff are all amazing,
kind and caring, and all his needs are being met.
Fantastic, I would highly recommend this care home.
Reply from Walter Dzvairo, Nominated Individual at Feltwell LodgeThank you so much for sharing such a heartfelt review. It truly means a great deal to hear how your brother has rediscovered his joy and quality of life since joining us at Feltwell Lodge. Thank you again for your recommendation and for trusting us with your brother's care.
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Review of

Lark View Residential Care Home

from H T (Wife of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is an easy-going atmosphere which I wasn't sure about at first, but after nine months I am now very glad of it. Everyone is put at ease. The staff are so patient and helpful. Very caring to their residents. Food is good and residents are helped if they cannot manage themselves. Activities have
improved greatly and I am happy that my spouse is as content as can be in the circumstances.
Reply from gabby swann, Registered Manager at Lark View Residential Care HomeEric is a pleasure to care for always smiling thank you for your kind words we really appreciate the feed back
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Review of

Orwell Care Home

from Linda W (Friend of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my daughters mother in law moved in a week ago and her name is joan .she so happy there and the care home is beautiful and have the most dedicated manager and staff.They all work so hard and give the care and love to each and every one of their residents.Always got a lovely smile on there faces .(manager
and staff).Nothing is too much trouble if you want and need anything its always sorted.It is 100% loyalty .highly recommended for people who need care .kind reguards Linny x
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeWe're so pleased to hear that Joan has settled in well and is happy with us after her first week. It's wonderful to know that you've found the home welcoming and that the team's dedication, care, and compassion have made such a positive impression.
Your kind words about the manager and staff really mean a lot. We are very proud of the team and the way they support each resident with warmth, respect, and genuine care. I will be sure to share your feedback with everyone-it will mean a great deal to them.
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Review of

Orwell Care Home

from Lance T (Son of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time my mum has been here, the staff and manager have achieved more with my mum since she left respite care to try to get her going after hospital.
Tanya, Lee & all the staff are highly dedicated to wonderful care and attitude and respect of the elderly. I'm so pleased that she got into
the Orwell Care Home.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeWe are delighted that you are happy with the care your mum is receiving at Orwell Care Home, and we will continue to support her to achieve the best possible outcomes.
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Review of

Orwell Care Home

from L G (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was taking to Orwell Care Home in February for a rest, she was there for a month and I can't praise the staff enough, so kind, friendly, and they couldn't do enough for us. Mum was well looked after by everyone there, and as this was the first time we had every used a care home we were very
impressed a big thank you to all the staff.
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Frequently Asked Questions about Suffolk Serenity Living Ltd

Costs for care homes owned by Suffolk Serenity Living Ltd

Average costs per week for care homes owned by Suffolk Serenity Living Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Suffolk Serenity Living Ltd, based on 5 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,510
Residential Dementia Care £1,435
Nursing Care £1,810
All Care Types £1,510
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Suffolk Serenity Living Ltd own?

Suffolk Serenity Living Ltd own 6 Care Homes.

Which Suffolk Serenity Living Ltd Care Homes have the highest review score?

Orwell Care Home, Burlingham House & Lark View Residential Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Suffolk Serenity Living Ltd to verify any information. View our terms and conditions.