Orwell Care Home

Vicarage Lane, Wherstead, Ipswich IP9 2AE
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9.8 16 Reviews
  • Orwell Care Home, Ipswich
A warm, modern, care home in the heart of Wherstead Suffolk

The Orwell Care Home, located on Vicarage Lane in Wherstead, Ipswich, is a thoughtfully designed residential home offering high-quality care in a warm, welcoming, and homely environment. The home provides support for up to 38 residents, with beautifully designed ensuite bedrooms that offer both comfort and privacy.

Set within peaceful surroundings, The Orwell features a range of inviting communal spaces, including spacious lounges, a bright dining room, an activities room, well-maintained gardens - perfect for relaxation, socialising, and enjoying fresh air.

The home specialises in dementia care, supporting residents living with mild to advanced cognitive needs through a compassionate, highly trained team dedicated to promoting dignity, independence, and emotional wellbeing. Care is personalised, responsive, and centred around each resident’s unique history, preferences, and abilities.

The Orwell also supports residents with Accommodation for persons who require nursing or personal care, Caring for adults over 65 yrs, Dementia, physical disabilities, and offers both permanent and respite care options. Residents are welcome to bring their own furniture to help create a familiar, comforting space that feels like home.

With its blend of professional care, homely comfort, and a strong focus on meaningful engagement, The Orwell Care Home provides a safe, supportive, and enriching environment for older adults with additional needs.
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Care Provided by Orwell Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1700
  • Self-Funded Residential Dementia Care: £1600 – £1700
  • RESPITE Self-Funded Residential Care: £1600 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1700

These prices are only a guideline, please contact The Orwell Residential Care Home to find out the exact price for your requirements.

The price(s) shown are provided by the care home. Contact Orwell Care Home for full pricing details and T&Cs.

Contact Orwell Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Orwell Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tania Warner (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 19+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Single Rooms with Ensuite Wet Room (38)

Parking

  • Large car park out the front of the home and at the side of the home

Orwell Care Home Reviews (16)

9.8

Orwell Care Home has a Review Score of 9.8 (9.793) out of 10, based on 16 reviews in the last 2 years.
Over all time Orwell Care Home has 16 reviews.

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Review from K E (Wife of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has settled in well to this home. The family has been very pleased with the friendliness and accessibility of the staff. We have also appreciated their caring attitude.
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Review from Brenda C (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with how mum has settled in she has only there about 3wks. Staff are very friendly and understanding of mums needs. Room is pleasant & light well appointed, mum has been able to have several of her possessions which helps make things more familiar. Mum enjoys talking to staff and likes
her room
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you for the amazing Feedback Brenda, glad to hear mum has settled in well.
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Review from Warren J (Son of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic place The Orwell is - my dad recently moved here as a permanent resident after a long spell in hospital and a short term stay in another care home but The Orwell is so much better then his previous care home on so many levels.
All of the staff are amazing, looking after all of the
residents with the level of care and attention that you would hope is given to a loved one when they become a permanent resident here - whether that is attending to their every need, such as ensuring they take their medication, ensuring they are eating (and helping them to eat if necessary) and helping them with personal hygiene through to dancing with them in the common room (which did make me smile).
Special mention must be made to Tania, the manager, who has gone out of her way to ensure my dads stay has been as great as it can be from the moment he arrived - nothing is too much trouble for her and she will do whatever she can to help.
I cannot praise The Orwell enough!
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Review from T H (Daughter of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Made to feel very welcome from first visit - and throughout Mum's stay. Manager and staff extremely friendly and helpful - nice sense of humour and very gentle and patient with Mum. Mum loves the food, the carers, her long hot baths! She settled in really well and has already made new friends.
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Review from S T (Daughter-in-law of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been living at Orwell Care Home for a couple of months now. Tania and the team are amazing. They cannot do enough to help and take care of their residents. We have not met one staff member that doesn't have a smile on their face. It's always clean and tidy and the food is good too.
My father is in care home in Felixstowe which is also amazing and equally as good. Due to this we have experience as a family of other homes and have used other care homes in Felixstowe for respite along with seeing round another. Both Orwell Care Home and my father's are both far superior in the way they are run and the day to day care provided. We feel extremely grateful that we found Orwell Care Home. Huge thanks also to Devon, Tina, Precious, Orla, Thomas, Esther, Bianca. Keep up the very good work
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Review from N P (Daughter-in-law of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This wonderful home has made it very comfortable for my mother in law to settle into a care home setting . The staff are all so friendly and nothing is too much trouble . The giggles we have are contagious with residents and staff alike . Her room is spacious and has everything she needs . Would recommend
this home highly.
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Review from Avril H (Friend of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how strongly I feel about the true staff dedication I have witnessed on numerous occasions during my visits. My friend always said staff were kind, friendly, helpful & professional. The home was always clean never smelt and all staff interacted with residents in a way like they would
treat their own parents & grandparents. There was regular music to stimulate residents & total 24 hour a day accessibility to visitors. I would highly recommend Orwell & be happy to be a resident if my needs met the requirements.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeHi Avril,
Thank you so much for taking the time to share your wonderful feedback.
We are delighted to hear about your positive experiences at Orwell Care Home and that your friend felt our team were kind, friendly, helpful, and professional throughout their time with us. Your comments about the dedication of our staff mean a great deal, as providing compassionate, person-centred care is at the heart of everything we do.
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Review from L D (Sister of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All great.
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Review from J E (Son of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an outstanding and well run home, could not wish for a better place for my mum to stay.
Staff are outgoing and friendly and nothing is too much.
Thank you to Tania and her team for everything they do we really appreciate your hard and dedicated work.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you, for your very kind words and support. We are delighted to hear that you feel your mum is receiving the care and support she deserves at the home.
Your comments about the team mean a great deal, and we will be sure to share your feedback with Tania and the staff. Creating a warm, welcoming, and caring environment for residents and their families is always our priority.
Thank you again for your appreciation and trust in the team.
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Review from Simon G (Son of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's always a pleasure to visit the care home, the staff without exception are always brilliant not only with the residents but with the visitors as well, and we feel that our mother is well looked after and content with life, which we as a family hoped it would turn out to us.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you for your lovely review and kind comments about our team. It means a great deal to hear that both residents and visitors are made to feel welcome and supported during every visit.
We are so pleased to know that your mother is happy, well cared for, and content at the home. Providing a warm, compassionate, and positive environment for both residents and their families is always our priority.
Thank you again for your continued trust and support.
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Review from Linda W (Friend of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my daughters mother in law moved in a week ago and her name is joan .she so happy there and the care home is beautiful and have the most dedicated manager and staff.They all work so hard and give the care and love to each and every one of their residents.Always got a lovely smile on there faces .(manager
and staff).Nothing is too much trouble if you want and need anything its always sorted.It is 100% loyalty .highly recommended for people who need care .kind reguards Linny x
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeWe're so pleased to hear that Joan has settled in well and is happy with us after her first week. It's wonderful to know that you've found the home welcoming and that the team's dedication, care, and compassion have made such a positive impression.
Your kind words about the manager and staff really mean a lot. We are very proud of the team and the way they support each resident with warmth, respect, and genuine care. I will be sure to share your feedback with everyone-it will mean a great deal to them.
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Review from Lance T (Son of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time my mum has been here, the staff and manager have achieved more with my mum since she left respite care to try to get her going after hospital.
Tanya, Lee & all the staff are highly dedicated to wonderful care and attitude and respect of the elderly. I'm so pleased that she got into
the Orwell Care Home.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeWe are delighted that you are happy with the care your mum is receiving at Orwell Care Home, and we will continue to support her to achieve the best possible outcomes.
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Review from L G (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was taking to Orwell Care Home in February for a rest, she was there for a month and I can't praise the staff enough, so kind, friendly, and they couldn't do enough for us. Mum was well looked after by everyone there, and as this was the first time we had every used a care home we were very
impressed a big thank you to all the staff.
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Review from K G (Daughter of Resident) published on 14 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into the Orwell a month ago. From our first contact with the home , the manager and staff couldn't have done more. They made us all feel welcome .mum settled really well. The staff are all kind , respectful and knowledgeable. It's obvious they enjoy their roles . Definitely go the extra
mile.It has a lovely atmosphere and there is always something happening for the residents if they choose to socialise. Mum is really happy. The home appears to be really well organised .
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Review from Colleen B (Resident) assisted by family/friend published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here, the staff are lovely, kind and talk very nice. I have no complaints about anything and couldn't be happier. Thank you for being so kind and looking after me.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you so much for your lovely message. It truly means the world to us to hear that you are happy and feel well cared for.
Our team works very hard to create a warm, respectful and supportive environment, so knowing that you feel comfortable and valued here is the greatest compliment we could receive. Your kind words will be shared with the staff - it will make their day. Thank you so much for being friendly and helping others settle in.
It is a privilege to look after you, and we are so pleased that you feel at home with us.

Regards
Walter & Tania
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Review from Margaret L (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled in very quickly. The care has been exceptional and she is very well looked after. I was worried about her going into care and to see her so well has been amazing and to an extent enjoying life.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeHi Margaret

Thank you so much for your kind words. It truly means a great deal to us to hear that your mum has settled in so quickly and is doing well.
We understand how difficult the decision to move a loved one into care can be, and it's completely natural to feel worried. Knowing that you now feel reassured and can see her enjoying life is exactly what we strive for every day.
Our team works hard to provide not only high standards of care, but also warmth, companionship and meaningful daily experiences. Your feedback will be shared with the staff, as it will mean a lot to them to know their efforts are making such a positive difference.

Thank you again for taking the time to share your experience.
Regards
Walter & Tania
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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Orwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Orwell Care Home is calculated as follows: ( (168 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 187 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Orwell Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Orwell Care Home

What types of Care is Orwell Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Orwell Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Orwell Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Orwell Care Home to the centre of Ipswich?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orwell Care Home to verify any information. View our terms and conditions. Orwell Care Home has an Enhanced Service - more info.