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Care Homes Owned by Suffolk Serenity Living Ltd in Suffolk

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6.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Suffolk Serenity Living Ltd in Suffolk

Only the locations & reviews in Suffolk for Suffolk Serenity Living Ltd are showing below.

View the details of all 4 locations (with 18 reviews) owned by Suffolk Serenity Living Ltd

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Suffolk Serenity Living Ltd Locations in Suffolk (2)

 - Browse 2 Care Homes owned by Suffolk Serenity Living Ltd in Suffolk
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Lark View Residential Care Home
Pinford End House, Church Road, Bury St Edmunds IP29 5NU 
9.3 6 reviews
Lark View Residential Care Home, Bury St Edmunds, Suffolk
"My dad has been at Lark View since March 25, and has a lovely room overlooking the courtyard. Recently my dad was hospitalised for 2 weeks…"   Read all 6 reviews
  • from £1,250 / week
  • 36 Rooms
Location Type Care Home

Lark View Residential Care Home, situated in the peaceful village of Hawstead in Bury St Edmunds, provides a warm and welcoming environment for residents. The home is well-maintained, offering a ... Read more about Lark View Residential Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Orwell Care Home
Vicarage Lane, Wherstead, Ipswich IP9 2AE 
8.6 3 reviews
Orwell Care Home, Ipswich, Suffolk
"My mum moved into the Orwell a month ago. From our first contact with the home , the manager and staff couldn't have done more. They made…"   Read all 3 reviews
  • from £1,300 / week
  • 38 Rooms
Location Type Care Home

A warm, modern, care home in the heart of Wherstead Suffolk The Orwell Care Home, located on Vicarage Lane in Wherstead, Ipswich, is a thoughtfully designed residential home offering high-quality ... Read more about Orwell Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Suffolk Serenity Living Ltd Reviews in Suffolk (9)

6.8

Suffolk Serenity Living Ltd has a Group Review Score of 6.8 (6.809) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Suffolk Serenity Living Ltd must have a Review Score.

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Review of

Orwell Care Home

from K G (Daughter of Resident) published on 14 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into the Orwell a month ago. From our first contact with the home , the manager and staff couldn't have done more. They made us all feel welcome .mum settled really well. The staff are all kind , respectful and knowledgeable. It's obvious they enjoy their roles . Definitely go the extra
mile.It has a lovely atmosphere and there is always something happening for the residents if they choose to socialise. Mum is really happy. The home appears to be really well organised .
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Review of

Orwell Care Home

from Colleen B (Resident) assisted by family/friend published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here, the staff are lovely, kind and talk very nice. I have no complaints about anything and couldn't be happier. Thank you for being so kind and looking after me.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you so much for your lovely message. It truly means the world to us to hear that you are happy and feel well cared for.
Our team works very hard to create a warm, respectful and supportive environment, so knowing that you feel comfortable and valued here is the greatest compliment we could receive. Your kind words will be shared with the staff - it will make their day. Thank you so much for being friendly and helping others settle in.
It is a privilege to look after you, and we are so pleased that you feel at home with us.

Regards
Walter & Tania
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Review of

Orwell Care Home

from Margaret L (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled in very quickly. The care has been exceptional and she is very well looked after. I was worried about her going into care and to see her so well has been amazing and to an extent enjoying life.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeHi Margaret

Thank you so much for your kind words. It truly means a great deal to us to hear that your mum has settled in so quickly and is doing well.
We understand how difficult the decision to move a loved one into care can be, and it's completely natural to feel worried. Knowing that you now feel reassured and can see her enjoying life is exactly what we strive for every day.
Our team works hard to provide not only high standards of care, but also warmth, companionship and meaningful daily experiences. Your feedback will be shared with the staff, as it will mean a lot to them to know their efforts are making such a positive difference.

Thank you again for taking the time to share your experience.
Regards
Walter & Tania
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Review of

Lark View Residential Care Home

from Gill S (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Lark View since March 25, and has a lovely room overlooking the courtyard. Recently my dad was hospitalised for 2 weeks and has now returned to Lark View he is very poorly but the team from management to caring teams have been kind and caring and have given us support as well as
making sure dad is as comfortable as possible. Dad's words to us on returning to Lark View from hospital was 'Im pleased Im home'. In my opinion Lark View is an excellent care home which totally puts the care and happiness of the residents at the heart of all they do!
Reply from Walter Dzvairo, Nominated Individual at Lark View Residential Care HomeThank you so much for taking the time to share your kind words. We are truly pleased to hear that your dad feels "at home" at Lark View-there is no greater compliment for us as a team.
It has been our privilege to support him, especially during this difficult period following his hospital stay. We're glad to know that both he and your family have felt cared for, supported, and reassured. Our team works hard to make sure every resident is comfortable, safe, and treated with dignity, and your feedback means a great deal to everyone here.
Thank you again for your trust in us. We will continue to do everything we can to keep your dad comfortable and well cared for.

Warm regards,
The Lark View Team
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Review of

Lark View Residential Care Home

from R J (Son of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always excellent with such friendly staff and care for my Dad - I cannot reccomend them highly enough and feel so very lucky that the care Dad receives is of the highest standard and I cannot reccomend the team their enough. The home itself is so clean and tidy and well managed that again it's a full
5* stars all round and nothing is too much trouble for these guys looking after my Dad and the other residents too. We recently had a cousin visit Dad from the USA who is a care home chaplain and she was blown away by the quality of Larkview and the team there and told them so too - she said none of her care homes or their staff in the USA she looks after would even come close to her Larkview experience - so in her qualified opinion [ex Harvard] that pretty much says it all !
Reply from gabby swann, Registered Manager at Lark View Residential Care HomeThank you for your lovley review and like all our residents Dad is a pleasure to have here.
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Review of

Lark View Residential Care Home

from Jen B (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad spent the last 6 months of his life at Lark View and I couldn't have asked for a better home. The love, care and compassion shown to him were outstanding. The beautiful gardens and surroundings really helped, being able to walk along the lanes and sit outside watching the birds. The carers, staff
and managers have been fantastic. I have felt supported, welcomed and informed throughout. Thank you.
Reply from Walter Dzvairo, Nominated Individual at Lark View Residential Care HomeThank you so much for your kind words - they truly mean a lot to all of us. Your dad was such an amazing man, and it was a privilege to have known and cared for him. He touched so many lives here with his warmth and character, and he will always be remembered with great affection.We are also deeply grateful for the beautiful bench donation. It is such a meaningful gesture and will provide a special place for reflection and comfort for residents, families, and staff alike.With heartfelt thanks,
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Review of

Lark View Residential Care Home

from R M (Son of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think my mother was very lucky to get a room at Lark View, she is very happy and the carers and management make sure the residents have plenty of activities throughout the day. I was lucky enough to be there at meal time, I was impressed with the freshly, created meals every day (looked delicious).
I have made several visits over the last months and it is always clean, residents are always dressed very smart and clean. Top job!
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Review of

Lark View Residential Care Home

from J H (Daughter of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful find! My mother wanted me to find her "somewhere nice" Lark View surpasses this 100% on every level. The most caring staff, a happy family-run home, my mother couldn't be happier. The food is brilliant, good home cooked meals by marvellous cooks. The most accommodating & caring manager.
We are so pleased that Mum is being so well cared for & that she is so happy too.
Reply from Walter Dzvairo, Nominated Individual at Lark View Residential Care HomeThank you so much for your kind and heartfelt words - it truly means a great deal to us.We're absolutely delighted to hear that your mother is happy at Lark View and that she feels well cared for. Our team works hard to create a warm, family-style environment where residents feel safe, respected, and at home, so your feedback is incredibly encouraging.We'll be sure to pass on your lovely comments to our care staff, kitchen team, and our manager - they will be thrilled to know their efforts are so appreciated.Thank you again for your trust and support. It's a privilege to care for your mum.Regards
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Review of

Lark View Residential Care Home

from Sarah L (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to find a Care Home for our elderly mother, who has dementia very quickly. Luckily we found Lark View and the manager was brilliant. With her years of experience and efficiency, she made the transition of our mother moving out of her home into Lark View a positive experience. Our mother has
settled in happily within a week and the manager was always available to help my sisters and I cope with everything and advise us.
The staff are wonderful - caring, kind and efficient. Nothing is too much trouble for them.
Lark View has great facilities, lovely bedrooms, lounges, an activity room and a large, bright dining room. The garden and orchard is beautiful with lovely outdoor seating.
There are always lots of activities for our mother to join in or a member of staff to have a chat to.
Finally in my mother's words "I like it here - I think I'll stay"!
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