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Care Homes Owned by Suffolk Serenity Living Ltd in Suffolk

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8.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Suffolk Serenity Living Ltd in Suffolk

Only the locations & reviews in Suffolk for Suffolk Serenity Living Ltd are showing below.

View the details of all 6 locations (with 149 reviews) owned by Suffolk Serenity Living Ltd

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Suffolk Serenity Living Ltd Locations in Suffolk (2)

 - Browse 2 Care Homes owned by Suffolk Serenity Living Ltd in Suffolk
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Orwell Care Home
Vicarage Lane, Wherstead, Ipswich IP9 2AE 
9.8 15 reviews
Orwell Care Home, Ipswich, Suffolk
"Very pleased with how mum has settled in she has only there about 3wks. Staff are very friendly and understanding of mums needs. Room is…"   Read all 15 reviews
  • from £1,600 / week
  • 38 Rooms
Location Type Care Home

A warm, modern, care home in the heart of Wherstead Suffolk The Orwell Care Home, located on Vicarage Lane in Wherstead, Ipswich, is a thoughtfully designed residential home offering high-quality ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lark View Residential Care Home
Pinford End House, Church Road, Bury St Edmunds IP29 5NU 
9.5 7 reviews
Lark View Residential Care Home, Bury St Edmunds, Suffolk
"My dad has been at Lark View since March 25, and has a lovely room overlooking the courtyard. Recently my dad was hospitalised for 2 weeks…"   Read all 7 reviews
  • from £1,390 / week
  • 36 Rooms
Location Type Care Home

Lark View Residential Care Home, situated in the peaceful village of Hawstead in Bury St Edmunds, provides a warm and welcoming environment for residents. The home is well-maintained, offering a ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Suffolk Serenity Living Ltd Reviews in Suffolk (22)

8.2

Suffolk Serenity Living Ltd has a Group Review Score of 8.2 (8.174) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Suffolk Serenity Living Ltd must have a Review Score.

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Review of

Orwell Care Home

from Brenda C (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with how mum has settled in she has only there about 3wks. Staff are very friendly and understanding of mums needs. Room is pleasant & light well appointed, mum has been able to have several of her possessions which helps make things more familiar. Mum enjoys talking to staff and likes
her room
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you for the amazing Feedback Brenda, glad to hear mum has settled in well.
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Review of

Orwell Care Home

from Warren J (Son of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic place The Orwell is - my dad recently moved here as a permanent resident after a long spell in hospital and a short term stay in another care home but The Orwell is so much better then his previous care home on so many levels.
All of the staff are amazing, looking after all of the
residents with the level of care and attention that you would hope is given to a loved one when they become a permanent resident here - whether that is attending to their every need, such as ensuring they take their medication, ensuring they are eating (and helping them to eat if necessary) and helping them with personal hygiene through to dancing with them in the common room (which did make me smile).
Special mention must be made to Tania, the manager, who has gone out of her way to ensure my dads stay has been as great as it can be from the moment he arrived - nothing is too much trouble for her and she will do whatever she can to help.
I cannot praise The Orwell enough!
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Review of

Orwell Care Home

from T H (Daughter of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Made to feel very welcome from first visit - and throughout Mum's stay. Manager and staff extremely friendly and helpful - nice sense of humour and very gentle and patient with Mum. Mum loves the food, the carers, her long hot baths! She settled in really well and has already made new friends.
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Review of

Orwell Care Home

from S T (Daughter-in-law of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been living at Orwell Care Home for a couple of months now. Tania and the team are amazing. They cannot do enough to help and take care of their residents. We have not met one staff member that doesn't have a smile on their face. It's always clean and tidy and the food is good too.
My father is in care home in Felixstowe which is also amazing and equally as good. Due to this we have experience as a family of other homes and have used other care homes in Felixstowe for respite along with seeing round another. Both Orwell Care Home and my father's are both far superior in the way they are run and the day to day care provided. We feel extremely grateful that we found Orwell Care Home. Huge thanks also to Devon, Tina, Precious, Orla, Thomas, Esther, Bianca. Keep up the very good work
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Review of

Orwell Care Home

from N P (Daughter-in-law of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This wonderful home has made it very comfortable for my mother in law to settle into a care home setting . The staff are all so friendly and nothing is too much trouble . The giggles we have are contagious with residents and staff alike . Her room is spacious and has everything she needs . Would recommend
this home highly.
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Review of

Orwell Care Home

from Avril H (Friend of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how strongly I feel about the true staff dedication I have witnessed on numerous occasions during my visits. My friend always said staff were kind, friendly, helpful & professional. The home was always clean never smelt and all staff interacted with residents in a way like they would
treat their own parents & grandparents. There was regular music to stimulate residents & total 24 hour a day accessibility to visitors. I would highly recommend Orwell & be happy to be a resident if my needs met the requirements.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeHi Avril,
Thank you so much for taking the time to share your wonderful feedback.
We are delighted to hear about your positive experiences at Orwell Care Home and that your friend felt our team were kind, friendly, helpful, and professional throughout their time with us. Your comments about the dedication of our staff mean a great deal, as providing compassionate, person-centred care is at the heart of everything we do.
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Review of

Orwell Care Home

from L D (Sister of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All great.
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Review of

Orwell Care Home

from J E (Son of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an outstanding and well run home, could not wish for a better place for my mum to stay.
Staff are outgoing and friendly and nothing is too much.
Thank you to Tania and her team for everything they do we really appreciate your hard and dedicated work.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you, for your very kind words and support. We are delighted to hear that you feel your mum is receiving the care and support she deserves at the home.
Your comments about the team mean a great deal, and we will be sure to share your feedback with Tania and the staff. Creating a warm, welcoming, and caring environment for residents and their families is always our priority.
Thank you again for your appreciation and trust in the team.
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Review of

Orwell Care Home

from Simon G (Son of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's always a pleasure to visit the care home, the staff without exception are always brilliant not only with the residents but with the visitors as well, and we feel that our mother is well looked after and content with life, which we as a family hoped it would turn out to us.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you for your lovely review and kind comments about our team. It means a great deal to hear that both residents and visitors are made to feel welcome and supported during every visit.
We are so pleased to know that your mother is happy, well cared for, and content at the home. Providing a warm, compassionate, and positive environment for both residents and their families is always our priority.
Thank you again for your continued trust and support.
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Review of

Lark View Residential Care Home

from H T (Wife of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is an easy-going atmosphere which I wasn't sure about at first, but after nine months I am now very glad of it. Everyone is put at ease. The staff are so patient and helpful. Very caring to their residents. Food is good and residents are helped if they cannot manage themselves. Activities have
improved greatly and I am happy that my spouse is as content as can be in the circumstances.
Reply from gabby swann, Registered Manager at Lark View Residential Care HomeEric is a pleasure to care for always smiling thank you for your kind words we really appreciate the feed back
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Review of

Orwell Care Home

from Linda W (Friend of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my daughters mother in law moved in a week ago and her name is joan .she so happy there and the care home is beautiful and have the most dedicated manager and staff.They all work so hard and give the care and love to each and every one of their residents.Always got a lovely smile on there faces .(manager
and staff).Nothing is too much trouble if you want and need anything its always sorted.It is 100% loyalty .highly recommended for people who need care .kind reguards Linny x
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeWe're so pleased to hear that Joan has settled in well and is happy with us after her first week. It's wonderful to know that you've found the home welcoming and that the team's dedication, care, and compassion have made such a positive impression.
Your kind words about the manager and staff really mean a lot. We are very proud of the team and the way they support each resident with warmth, respect, and genuine care. I will be sure to share your feedback with everyone-it will mean a great deal to them.
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Review of

Orwell Care Home

from Lance T (Son of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time my mum has been here, the staff and manager have achieved more with my mum since she left respite care to try to get her going after hospital.
Tanya, Lee & all the staff are highly dedicated to wonderful care and attitude and respect of the elderly. I'm so pleased that she got into
the Orwell Care Home.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeWe are delighted that you are happy with the care your mum is receiving at Orwell Care Home, and we will continue to support her to achieve the best possible outcomes.
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Review of

Orwell Care Home

from L G (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was taking to Orwell Care Home in February for a rest, she was there for a month and I can't praise the staff enough, so kind, friendly, and they couldn't do enough for us. Mum was well looked after by everyone there, and as this was the first time we had every used a care home we were very
impressed a big thank you to all the staff.
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Review of

Orwell Care Home

from K G (Daughter of Resident) published on 14 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into the Orwell a month ago. From our first contact with the home , the manager and staff couldn't have done more. They made us all feel welcome .mum settled really well. The staff are all kind , respectful and knowledgeable. It's obvious they enjoy their roles . Definitely go the extra
mile.It has a lovely atmosphere and there is always something happening for the residents if they choose to socialise. Mum is really happy. The home appears to be really well organised .
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Review of

Orwell Care Home

from Colleen B (Resident) assisted by family/friend published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here, the staff are lovely, kind and talk very nice. I have no complaints about anything and couldn't be happier. Thank you for being so kind and looking after me.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeThank you so much for your lovely message. It truly means the world to us to hear that you are happy and feel well cared for.
Our team works very hard to create a warm, respectful and supportive environment, so knowing that you feel comfortable and valued here is the greatest compliment we could receive. Your kind words will be shared with the staff - it will make their day. Thank you so much for being friendly and helping others settle in.
It is a privilege to look after you, and we are so pleased that you feel at home with us.

Regards
Walter & Tania
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Review of

Orwell Care Home

from Margaret L (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled in very quickly. The care has been exceptional and she is very well looked after. I was worried about her going into care and to see her so well has been amazing and to an extent enjoying life.
Reply from Walter Dzvairo, Nominated Individual at Orwell Care HomeHi Margaret

Thank you so much for your kind words. It truly means a great deal to us to hear that your mum has settled in so quickly and is doing well.
We understand how difficult the decision to move a loved one into care can be, and it's completely natural to feel worried. Knowing that you now feel reassured and can see her enjoying life is exactly what we strive for every day.
Our team works hard to provide not only high standards of care, but also warmth, companionship and meaningful daily experiences. Your feedback will be shared with the staff, as it will mean a lot to them to know their efforts are making such a positive difference.

Thank you again for taking the time to share your experience.
Regards
Walter & Tania
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Review of

Lark View Residential Care Home

from Gill S (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Lark View since March 25, and has a lovely room overlooking the courtyard. Recently my dad was hospitalised for 2 weeks and has now returned to Lark View he is very poorly but the team from management to caring teams have been kind and caring and have given us support as well as
making sure dad is as comfortable as possible. Dad's words to us on returning to Lark View from hospital was 'Im pleased Im home'. In my opinion Lark View is an excellent care home which totally puts the care and happiness of the residents at the heart of all they do!
Reply from Walter Dzvairo, Nominated Individual at Lark View Residential Care HomeThank you so much for taking the time to share your kind words. We are truly pleased to hear that your dad feels "at home" at Lark View-there is no greater compliment for us as a team.
It has been our privilege to support him, especially during this difficult period following his hospital stay. We're glad to know that both he and your family have felt cared for, supported, and reassured. Our team works hard to make sure every resident is comfortable, safe, and treated with dignity, and your feedback means a great deal to everyone here.
Thank you again for your trust in us. We will continue to do everything we can to keep your dad comfortable and well cared for.

Warm regards,
The Lark View Team
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Review of

Lark View Residential Care Home

from R J (Son of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always excellent with such friendly staff and care for my Dad - I cannot reccomend them highly enough and feel so very lucky that the care Dad receives is of the highest standard and I cannot reccomend the team their enough. The home itself is so clean and tidy and well managed that again it's a full
5* stars all round and nothing is too much trouble for these guys looking after my Dad and the other residents too. We recently had a cousin visit Dad from the USA who is a care home chaplain and she was blown away by the quality of Larkview and the team there and told them so too - she said none of her care homes or their staff in the USA she looks after would even come close to her Larkview experience - so in her qualified opinion [ex Harvard] that pretty much says it all !
Reply from gabby swann, Registered Manager at Lark View Residential Care HomeThank you for your lovley review and like all our residents Dad is a pleasure to have here.
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Review of

Lark View Residential Care Home

from Jen B (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad spent the last 6 months of his life at Lark View and I couldn't have asked for a better home. The love, care and compassion shown to him were outstanding. The beautiful gardens and surroundings really helped, being able to walk along the lanes and sit outside watching the birds. The carers, staff
and managers have been fantastic. I have felt supported, welcomed and informed throughout. Thank you.
Reply from Walter Dzvairo, Nominated Individual at Lark View Residential Care HomeThank you so much for your kind words - they truly mean a lot to all of us. Your dad was such an amazing man, and it was a privilege to have known and cared for him. He touched so many lives here with his warmth and character, and he will always be remembered with great affection.We are also deeply grateful for the beautiful bench donation. It is such a meaningful gesture and will provide a special place for reflection and comfort for residents, families, and staff alike.With heartfelt thanks,
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Review of

Lark View Residential Care Home

from R M (Son of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think my mother was very lucky to get a room at Lark View, she is very happy and the carers and management make sure the residents have plenty of activities throughout the day. I was lucky enough to be there at meal time, I was impressed with the freshly, created meals every day (looked delicious).
I have made several visits over the last months and it is always clean, residents are always dressed very smart and clean. Top job!
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