





Glendon house is situated in the elegant seaside village of Overstrand, (holiday destination for Winston Churchill.)
Residents can enjoy the award-winning beach, local shops, cliff top café and garden centre all within a few minutes walk from the home.
Glendon House is a well-established dementia care home which boasts 33 beautiful bedrooms steeped in period charm with all the character and atmosphere of a family home.
The home benefits from a range...
Care Provided by Glendon House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Glendon House for full pricing details and T&Cs.
Contact Glendon House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Glendon House Ltd
- Private Owned
Person in charge
- Nadine Perrin(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
- Number of floors: 3
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (3)
Glendon House Reviews (22)
Glendon House has a Review Score of 9.4 (9.400) out of 10, based on 8 reviews in the last 2 years.
Over all time Glendon House has 22 reviews.
My wife has now been a resident for approx 21 months, and to sum it up now a pleasure to do. I am so grateful that my wife is living in such a wonderful and caring establishment, which is very homely, as I've had it explained that Glendon House is in fact the residents' home. I cannot fault the care that is given. I rate every aspect from management to carers kitchen staff, and organisers etc very highly. I would say it's a 5 * care home for dementia. In my opinion, all of the residents are extremely well looked after. (Life is all hugs and kisses)
Thank you for your Positive comments and we will pass on all of these to the team.
There is a strong family ethos at Glendon House. The carers are dedicated, experienced and extremely professional. The residents are treated with respect and unremitting kindness and patience. The families and friends are always welcomed and included in every aspect of their loved ones' care.
The home is very good & the staff are excellent. The care home is very clean & tidy and the residents are very friendly.
Thank you for taking the time to post a comment. I will ensure all the staff get to see this, it is good that they are appreciated. We will work on those areas where we can improve.
As it turned out my Dad was not planning on spending much time at Glendon, and sadly passed away after just a couple of months. However, I would say that I cannot imagine how he could have been better looked after during that short time. The staff at Glendon were all absolutely marvellous: so friendly, helpful and genuinely caring.
The care home is beautifully located just a short wheelchair push to the beach. It is very clean and welcoming with a lovely quarterly newsletter available to tell the visitor all about the activities and visitors they have been having. The food looked really good too and management kept us well informed.
Thank you for all you kind and positive comments, I will most certainly pass these on to the Team at Glendon House
My husband has been at Glendon House for eleven weeks now. He has dementia. Although he would rather be at home with me, he is content and well looked after. I can visit him at any time and take him out. The manager and team leaders are always there to answer any questions. All the staff are friendly, patient and caring. The food is excellent, I have Sunday lunch there most weekends. There is a programme of activities every morning and afternoon and organised outings. It is a happy, homely care home and I cannot recommend it highly enough.
Thank you for all of your very positive comments. I will pass this on to the team.
My wife has been a resident at Glendon House for only a few weeks after moving in directly from a stay in hospital. During her stay, there has already been a noticeable improvement in her demeanour and she now has many more good days than bad. She has no complaints regarding the staff, food or accommodation but would appreciate a little more care being taken over the correct return of certain items that have been taken to be laundered.
I wish to pass on your positive comments to the team and I will pass on the feedback to our laundry lady about the clothing.
My family member has been here for almost 2 years, she is very happy with everything within the care home and all the staff.
Thank you for your lovely comments, I will pass on your comments to our Laundry lady about the clothing.
My mother has been living at Glendon House for nearly six months and has settled in very nicely. She is well looked after by all the caring staff and is very happy there. I am pleased with all the activities that the home has to offer to keep Mum entertained. The gardens and grounds are kept lovely as well. The manager and her team are always at hand and approachable for any questions that I may have and deal with them in a reassuring way.
Thank you for all of your comments, I will pass these on to the team.
There are deer, pheasants and squirrels as well as blackbirds, robins, blue, great and long-tailed tits which all use the 3 bird feeding stations.
There is also an enclosed paving stone courtyard with ample tables, chairs and benches.
The home is warm, safe and has spacious clean rooms and good food in particular the lunches.
The owner encourages an ethos of personalisation in making it your home and is prompt to please.
The home is well run by a manager who is approachable, positive and willing to give you her time and attention, she is ably supported by an experienced deputy manager.
The team leaders are informative, caring, dedicated and enthusiastic and the staff are friendly and kind.
The home benefits from a designated activities/events co-ordinator as well as a gardener and maintenance man.
Pets are welcome and relatives are able to stay for meals.
Thank you for your positive comments and we will pass on your thanks to the rest of the team.
We approached Glendon House who were most accommodating and excepted our aunt into their fold.
In the three weeks that our aunt has been a resident, she has settled in well and is becoming more like her old self.
All the staff are more than welcoming whenever we phone to see how auntie is getting on, they will always take the time to chat with us or assist auntie with her needs.
We believe that our auntie is more than 100% benefitting from being at Glendon House and will continue to do so and be happy in her new surroundings.
Thank you for your review we will pass on your comment's to all then team.
My mother is a resident at Glendon House, she has lived here for the last three years. All the staff treat her with dignity and respect and she is well cared for. Level of care is good, if I have concerns the team is happy to listen and are very obliging. I would not hesitate to recommend this establishment to others. Always maintained a good CQC report.
Thank you for all your positive comments and we will pass on your thanks to the team.
It is a lovely care home and the staff are excellent and very helpful. My mum is very happy here and I'm relaxed knowing she is looked after with the best of care.
Thank you for your positive comments and we will pass on your thanks to the team.
My stepdad was at Glendon house from April 2023 to October 2023, he received excellent care all the while he was there, all the staff from domestic, kitchen, care and management are excellent. The whole team could not do enough for him. The facilities are very clean and comfortable. Lovely gardens to sit in, lots of events going on to keep residents busy. Lovely seaside village, can go down on the beach a lot to do. The care home is a five-star facility, absolutely amazing thank you all so much.
Thank you for your review. I was particularly pleased that you mentioned all the various staff who make up the team at Glendon House. It is a team effort to provide good care and we enjoyed having your stepfather in the home. I will ensure that your comments are passed on to all.
My mother lived at Glendon House for four years and four months. She was very happy there. She loved all the carers and they looked after her with love and respect. She enjoyed the food and some of the activities, especially painting and listening to singers - she very much enjoyed anything to do with music. I can't praise the staff at Glendon House highly enough - everyone was kind and friendly to me and knowing that Mum was so happy in her last years is all a daughter could wish for. Thank you everyone at Glendon - I will never forget you.
Thank you for all of your kind and positive comments.
My mother came to Glendon House following a difficult eight-week stay in the hospital. She was very frail and needed real care due to her lack of mobility and I feel that our expectations of the home were surpassed greatly. The lovely staff, many of whom are highly experienced, showed such a caring manner and we felt that nothing was too much trouble and we were always made to feel very welcome. The manager is a lovely lady and her caring nature is reflected in the way that the home operates.
Thank you for your kind comment, we will pass on all of your thanks and appreciation to all of the staff group.
From what I have observed as a visitor and friend to a resident, the home has a very friendly staff of mixed races (very good) and my friend appears to be well looked after and cared for. Her appetite is not good as she is very poorly but food is always offered and encouraged. I am treated in a really helpful way and my visit to her is a pleasure.
My husband has just spent one year in Glendon House. Unfortunately, he was admitted to hospital a week ago and now needs nursing care. I can't praise the care and attention he received during his care highly enough. Glendon House became my second home, I was always made to feel welcome and any concerns regarding my husband were taken on board and acted upon. I will miss my visits and the staff.
My wife was placed in the care of Glendon House in July 2020, in the middle of the pandemic, therefore, making the experience even more difficult for my family and me. The staff have been excellent in keeping us informed regarding her health and wellbeing, always giving us time to talk and discuss matters of concern - now visiting is possible we can see she is very happy which gives us peace of mind.
My Dad has been a resident of Glendon House since 2017. He is extremely happy and settled at Glendon House. All the staff are fabulous, friendly and look after my Dad as one of the family. I am confident that my Dad is being extremely well looked after twenty four seven. Throughout Dad's residency here the staff have supported me when there may have been a medical issue with Dad, nothing is too much trouble for them. Dad never has a complaint! He tells me the food is good and he can choose whether to take part in the many activities that are laid on. I would say these last few years have been some of Dad's happiest and I am sure he will continue to feel happy at Glendon House. All the staff get a massive ten out of ten from me and Dad!
My mother has been a resident of Glendon House a while now, and I cannot fault it at all. All the staff and management are very approachable and kind if there are any issues it is quickly sorted out. My mother has benefited from being there 100%, and she is happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Glendon House.
There are no upcoming events for Glendon House.
Awards / Recognitions (2)
- 16 Sep 2021Recipient: Glendon House
- 16 Sep 2021Recipient: Glendon House
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Glendon House
What types of Care is Glendon House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Glendon House have?
There are 30 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Glendon House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Glendon House to the centre of Cromer?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
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