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Oakwoods Care Home

103 Norwich Road, Fakenham, Norfolk NR21 8HH
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Oakwoods Care Home, Fakenham
Oakwoods Care Home, Fakenham
Oakwoods Care Home, Fakenham

Oakwoods Care home in Fakenham in Norfolk delivers high quality care.

Considerate, trained staff give residents support and respect.

Residents have social activities to suit their interests and hobbies and lots of relaxing spaces.

Healthy food is served that can meet residents' dietary requirements.

Care Provided by Oakwoods Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A

Contact Oakwoods Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oakwood Care Operations Ltd
  • Private Owned

Person in charge

  • Lisa Black(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2001
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Single Rooms with ensuite Wet Room (43)

Visiting

  • Everybody welcome- please be conscious of mealtime

Parking

  • The home has onsite parking

Oakwoods Care Home Reviews (29)

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7.5

Oakwoods Care Home has a Review Score of 7.5 (7.516) out of 10, based on 1 reviews in the last 2 years. Over all time Oakwoods Care Home has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from F S (Wife of Resident) published on 3 May 2026 Submitted via Website
Overall Experience
My husband was bed-bound, and had become so frail and confused that it was hard to know how long he would last. He always wanted to be at home, but he went to Oakwoods for respite care, which was initially meant to be for a limited period, and he seemed to have been content. About two weeks later, at 5.30am, the nurse on duty phoned me to say that my husband had deteriorated a lot during the night. It gave me an opportunity to reach him in time to sit with him for a while before he peacefully passed away. That was a real comfort.
Afterwards, one of the staff told me that it was a privilege for her to help residents and their families at such an important period of their lives.

I am not in a position to have an opinion on the way that Oakwoods caters for clients who are more active, so I have not been able to rate everything as excellent. But I shall be forever grateful that my husband was in the hands of staff for whom 'caring' seemed to be a calling rather than just a job.

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Review from Bryan S (Son of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience
It was not time for my mother (95) to enjoy the comfort and security of being cared for by professional people.

Our search for the home we felt would be best suited for her was not, as it turned out, not extensive. We only looked at two before visiting The Maltings Care Home. It was quickly evident that as soon as we walked into the home, it felt welcoming and comfortable. We were shown around by a 'senior care' and the rooms that were available. Also, the community rooms looked attractive and comfortable, the manager also welcomed us and offered much assistance. He was knowledgeable and friendly. In fact, all staff have been polite and friendly. Mother's first two months have been the best thing for her and indeed indeed, us as we now feel she is now living the best place.

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Review from J S (Son of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

Very happy with mum's level of care at The Maltings.Good contact with management and their response to queries.

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Review from P B (Niece of Resident) published on 16 February 2023 Submitted via Postal Card
Overall Experience
The staff go out of their way to help.

Very friendly and caring.

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Review from Carol R (Daughter of Resident) published on 5 January 2023 Submitted via Postal Card
Overall Experience

My mother moved to The Maltings Care Home in August 2022. Sadly she passed away in November of the same year. However, The Maltings gave her the happiest times in the last few months of her life. The staff treated her with love, kindness, dignity and respect. I can't thank them enough.

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Review from Lyn D (Wife of Resident) published on 26 October 2022 Submitted via Website
Overall Experience

My husband was in the home for a week's respite and found the staff to be very friendly and professional. The food was excellent with a good choice and the chef came around personally to ask him what he particularly liked. The home is well-maintained, clean, and welcoming. The manager listens to the residents and welcomes any feedback and where necessary takes appropriate action. He is happy to spend another week in respite in November. As his background was in nursing and he registered care homes in Surrey, prior to his retirement, he is well aware of care standards and what makes a good home. I would recommend the Maltings as a nice home for anyone thinking of needing respite or permanent residential care.

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Review from Peter D (Respite Resident) published on 26 October 2022 Submitted via Postal Card
Overall Experience

I was in for one week of respite care and I was very pleased with the care I received. The food was excellent. The staff's attitude towards clients was excellent. The home is well managed and all staff are pleasant and friendly. I would have liked more activities as not many provided.

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Review from Derek P (Respite Resident) published on 5 October 2022 Submitted via Postal Card
Overall Experience

Enjoyable stay, staff very friendly.

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Review from Jules T (Grandson of Resident) published on 17 August 2022 Submitted via Website
Overall Experience

Staff are very friendly and understanding. The events organiser makes the visitors and residents feel welcome and happier. The jubilee and animal experiences seem to go down very well! My grandmother has had a couple of emergency medical issues and the staff reacted well and communication was excellent and much appreciated.

Reply from Katie Barnett, Marketing Executive at Oakwoods Care Home

Thank you, Jules, for letting us know how we are doing at The Maltings Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from John A (Son of Resident) published on 17 August 2022 Submitted via Postal Card
Overall Experience

Always clean, and friendly staff.

Reply from Katie Barnett, Marketing Executive at Oakwoods Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.

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Review from Lorna K (Sister of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

The Jubilee garden party was enjoyed by residents and visitors alike and was well organized by the staff. Even my brother, who is reluctant to move out of his room, enjoyed it. The staff are always cheerful, even when under pressure from lack of staff and will answer any concerns one has about relatives.

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Review from S S (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card
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The home is very friendly and welcoming. The staff are very good at looking after the resident and attending to their needs. The Jubilee afternoon tea and entertainment were excellent, with plenty of staff on hand to help and look after the residents, but were also attentive to family and guests. I am very pleased with the care my mum receives.

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Review from Pauline W (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card
Overall Experience

Now that the home has employed more care staff and is not using agency staff, the atmosphere in the home is much improved. The staff are very happy and friendly, nothing is too much trouble. The activities are good, my mother is joining in more. The Jubilee celebration was excellent.

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Review from Sally L (Niece of Resident) published on 20 June 2022 Submitted via Postal Card
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Staff are very friendly and helpful.

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Review from Geraldine M (Daughter of Resident) published on 16 February 2022 Submitted via Postal Card
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Mum has been very happy since moving into The Maltings and always says how lovely the staff are and the food. I have been thankful through all of Covid and lockdown that Mum has been so well cared for when I couldn't do anything. Mum loves especially when the animals have been brought in, she loves them all.

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Review from H S (Friend of Resident) published on 31 January 2022 Submitted via Postal Card
Overall Experience

When I visit my friend, she always looks very comfortable. The food always sounds really nice and there is a varied menu. The home always looks spotless and has no unpleasant smells like a lot of care homes have. Saying that, it's most likely that this chore is quite difficult to do. The staff are always friendly and helpful too.

Reply from Olivia Shields, Marketing Assistant at Oakwoods Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive.

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Review from J B (Niece of Resident) published on 3 November 2021 Submitted via Postal Card
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My aunt has been living at The Maltings for four years. The carers have managed her increasing physical disabilities and supported her health choices. Although always busy, they find time to chat with her as she retains a lively, active mind. When no longer to live alone, The Maltings was my aunt's choice of home. She constantly expresses her gratitude for the care she receives, the plentiful, tasty food and the sense of security she feels. For my part, it is constant relief to know she is safe and well cared for, with all her needs met.

Reply from Olivia Shields, Marketing Assistant at Oakwoods Care Home

Thank you, we always appreciate individuals taking the time to give their feedback so we are very pleased to hear that both you and your aunt have had such a positive experience at The Maltings Care Home. All of our team are committed to providing the best possible care experience for all of our residents, so it is very rewarding to have their efforts recognised. Have a wonderful day.

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Review from K H (Granddaughter of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

Easy to book a window visit with our relative. Staff brought Grandad to the window as he's unable to do this himself. Staff friendly and good manners. The regional manager introduced herself, which is always a good start.

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Review from Les M (Son of Resident) published on 27 February 2020 Submitted via Postal Card
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Very good. I will recommend The Maltings.

Reply from Olivia Shields, Marketing Assistant at Oakwoods Care Home

Thank you, Les, for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.

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Review from Natasha W (Relative of Resident) published on 13 September 2019 Submitted via Website
Overall Experience

I have been to many care homes in my time and never have I smelt such a terrible odour of urine. I am disgusted at the poor level of care provided to your residents. General cleanliness and hygiene should be of utmost importance and the lack of care provided in this area could lead to health problems.

Reply from Jasmine Bracken, Marketing Administrator at Oakwoods Care Home

Thank you for your feedback Natasha. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Oakwoods Care Home.

Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Oakwoods Care Home.

Accreditations

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Frequently Asked Questions about Oakwoods Care Home

What types of Care is Oakwoods Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakwoods Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Oakwoods Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Oakwoods Care Home to the centre of Fakenham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

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