St Edmund's

Surrogate Street, Attleborough NR17 2AW
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9.6 44 Reviews
  • St Edmund's, Attleborough
St Edmund's is a residential care home in the South Norfolk village of Attleborough.

The home provides short-term and full-time care and support.

The home prides itself on providing person-centred care and support. All residents have their own room, many with ensuite facilities and there are communal living rooms, dining rooms and gardens. A varied programme of activities and events is provided, helping residents to be as involved as they wish.

The home is proud to be part of the local Attleborough and South Norfolk community and welcomes visitors to the home.
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Care Provided by St Edmund's

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1350
  • RESPITE Self-Funded Residential Care: £1050 – £1350

Fees are calculated on the type of room and individual care needs of each applicant. Any external services will warrant additional charges.

These prices are only a guideline, please contact St Edmund's to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

St Edmund's Reviews (44)

9.6

St Edmund's has a Review Score of 9.6 (9.646) out of 10, based on 11 reviews in the last 2 years.
Over all time St Edmund's has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to St Edmund's
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Total of 44, showing 1-20
Review from Joyce W (Wife of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent over two years in St. Edmunds. He recently passed away and I am so glad that until the morning of his death he was being cared for by the staff there. He trusted them implicity with intimate care and enjoyed their company. He had fun to the very best of his ability and took part as
often as possible in the activities. The food, which was very important to him, was excellent, and Wednesdays cooked breakfast and Fridays fish and chips were days he looked forward to greatly. As for myself, the staff were friendly and supportive and always willing to listen and chat. It became my second home too. I highly recommend this home.
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Review from S W (Son of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at St Edmunds genuinely care for the residents. But what I also found extremely good was the compassion for the relatives as well. It very much felt like family and loving friendly and caring staff makes a huge difference not just for the residents but relatives as well.
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Review from Phyllis W (Respite Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently stayed at St Edmunds for respite care, and from the moment I arrived until the day I left, everything was truly outstanding.
All of the staff went above and beyond to make me feel welcome, it genuinely felt like a home away from home. Their warmth, care, and professionalism made a real difference,
and I'm incredibly grateful for the support I received during my stay.
I'm already looking forward to my next visit in September. I highly recommend St Edmunds, it's a truly lovely home, and the staff are absolutely amazing and the food is excellent too .
Reply from Jen Pochin, Manager at St Edmund's

Thank you so much for your kind review. It was a pleasure to have you stay with us. We look forward to you coming back in September, Kind Regards the team.

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Review from D W (Respite Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic stay on respite. whole experience excellent. Brilliant staff and accommodation, nothing too much trouble for each and everyone involved with their care. Thank you from the bottom of my heart.
Reply from Jen Pochin, Manager at St Edmund's

Thank you so much for your kind words. We loved having you stay at St Edmunds, and so please you found the homes mobility scooter helpful, we hope to see you again soon. Kind Regards St Edmunds.

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Review from Sheila D (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care my mum received was outstanding, she felt safe and cosy in her room and nothing was too much trouble. I would willingly recommend St Edmund's Care Home.
Reply from Jen Pochin, Manager at St Edmund's

Thank you so much for your kind words. We feel privileged to have had the opportunity to care for your mum and are so grateful for the trust you placed in us. If you ever need anything in the future, please don't hesitate to reach out. Wishing you and your family all the best. Kind regards the St Edmunds Team.

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Review from Patricia H (Daughter of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are so caring and everybody is well looked after. You could not wish for a better care home.
Reply from Jen Pochin, Manager at St Edmund's

Thank you for your kind words. It has been a pleasure to look after your loved one and spend time with the wider family. Kind Regards the St Edmunds Team.

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Review from Susan S (Sister of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been hugely impressed with the quality of care given to my very elderly sister, who was a resident for over three years. Most important have been the compassion, kindness, and love shown not only to residents but also to family members. There has never been a sense of rush or hurry; staff have
always had time to talk. Support staff create artworks and crafts that make the building cheerful and homely. Added to this is a high level of technical skill: my sister was largely bedridden when at St Edmunds, but never developed bedsores, and had no infections beyond chest infections. Two months ago my sister had to be hospitalised and St Edmund's could have refused to take her back, since she now needed nursing care and was clearly in her last days. But they wanted her back, "She should be with us, she knows our voices." With the help of district nurses, St Edmund's made these last days cheerful and comfortable. I cannot thank them enough.
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Review from Paul M (Son of Resident) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When Mum lost her second husband and was left unsupported, I brought her from Essex to Norfolk where she was placed in the care of St Edmund's Care Home. For over two years she was given more love, care and support from the amazing staff than she could ever have expected. She was safe, warm and enjoyed
the activities and entertainment provided. On my visits, she would often thank me for arranging her placement and tell me how happy she was. This was a real testament to the service provided by the management and staff. Her time spent as a resident was a comforting experience for all concerned. Well done and thank you St Edmund's.
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Review from Keith S (Son of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was treated with so much care and dignity - it was like he was the only patient there and we were made very welcome when we visited and were kept constantly up to date by phone.
Beautiful place, excellent service provided by management and staff alike. Thank you all.
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Review from G C (Son of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The managers and staff were very friendly and welcoming. The home was very clean, tidy, nicely decorated and warm. My mother enjoyed her stay for two weeks of respite care, she enjoyed the food and said she was well looked after. We were made very welcome by everyone when we visited. The other residents
we met seemed very happy and positive.
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Review from T J (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum had been at St Edmund's for nearly three years. The management have been very supportive and caring, not just to Mum but to the whole family. The staff were amazing with Mum, very kind, found time to talk about Mum's life and seemed genuinely interested. Now Mum has gone I hope to keep in touch
with the home.
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Review from Carolyn B (Daughter of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to St Edmunds in October 2021, at the height of COVID restrictions. We were all concerned but had no need to be. From then until she passed away in July 2023, the staff made every effort they could to care for her.
They all treated her with kindness, respect, dignity and a lot of love.
They showed the same level of care towards all her family. Whenever she was ill or upset, the doctor was informed immediately and someone came to see her.
I would recommend St Edmunds to anyone they are a truly remarkable set of caring people.
Our love and thanks go to them all.
Reply from Jen Pochin, Manager at St Edmund's

Thank you so much for your very kind words, it was an honour and privilege to look after your mum. I know the staff thought very highly of you all as a family. I will pass on your gratitude to the staff. We do truly put our hearts and soul into the care given. Thank you once again for allowing us to provide this care to your mum.

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Review from Helen C (Niece of Resident) published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Edmund's has been outstanding in the care of my aunt. The staff are all dedicated, caring and compassionate individuals. They contacted me whenever there were no problems and were always very polite and patient. The managers are outstanding, and I would recommend St Edmunds to anyone.
Reply from Jen Pochin, Manager at St Edmund's

Thank you for taking the time to leave a review. It has been a pleasure to care for your aunt. We are delighted that you are happy with the care we provide. Your words are much appreciated.

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Review from A T (Husband of Resident) published on 27 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
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Review from Jenny T (Daughter of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed in St Edmund's for two weeks of respite care. During that time, she was well looked after, always clean and tidy. She was encouraged to mix with other residents and join them for lunch, even though she was only there for a short time. The staff were helpful and patient with someone
who initially found it difficult to adjust to residential care. She received excellent care, and I had no concerns that she was not being looked after. She left after two weeks in a much better state of health than when she arrived.
The home is light, bright and cheerful, with a number of different areas for residents and guests to use. Guests were made welcome at all times. The only downside from my perspective was that I would have liked to be able to call her on a landline as she found the mobile very difficult to use.
Reply from Jen Pochin, Manager at St Edmund's

Thank you for the kind review and feedback. It was a pleasure to have spent time with your mother. We will take forward the information around the landline use and look to see if we can manage this in a different way rather than transferring calls to the mobile handset.

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Review from Jan M (Daughter of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care our dad received whilst at St Edmund's was wonderful. The staff looked after him and loved him like he was a member of their own family. They were caring and helpful to all of us, from his children to grandchildren. We love them from the bottom of our hearts.
Reply from Jen Pochin, Manager at St Edmund's

Thank you for your kind words. It was a pleasure caring for your father and spending time with the wider family. You will all have a special place in our hearts.

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Review from Susan M (Daughter of Resident) published on 19 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at St Edmund's for 7-months; she says she is very comfortable there and is well taken care of. I live in the USA, and the care team have been great about keeping us informed. The manager has gone above and beyond taking time in her busy day to help Mum keep in touch with us. I have not
visited the facility, but friends who have been able to go, have said the staff are wonderful and helpful, and the home is very well kept.
Thank you to everyone who takes care of the residents and the facility.
Reply from Richard Smith, Marketing Manager at St Edmund's

Thank you for your kind words about the care and support your mum is receiving at St Edmund's.

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Review from Anne B (Daughter of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent the last 7 months of his life at St Edmunds, and I cannot praise the care he received highly enough. Despite the first few months being during a period of restricted visiting due to Covid, the staff did their very best to keep us informed and to facilitate visits as best they could. Towards
the end of his life, when we were able to visit more frequently, we were so impressed by the level of care and consideration he received. Every member of staff was kind, caring and gentle with my Dad. Both his physical and emotional needs were looked after. It was clear they had made the effort to get to know him and knew how to make him as comfortable and relaxed as possible. Not only did my dad receive a high level of care, so did we. We felt valued and looked after. We felt our views and concerns were given full consideration and acted upon. The care the whole team gave my dad was nothing short of superb.
Reply from Richard Smith, Marketing Manager at St Edmund's

Thank you for your lovely comments about the care and support provided to your dad and to yourselves. We pass on our condolences for your loss.

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Review from Carol Q (Daughter of Resident) published on 21 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has just completed a fairly short stay at St Edmunds, and I would like to express my gratitude to the staff there for looking after her so well and attending to her needs.
The staff were unfailingly friendly and treated her with dignity and respect while keeping her safe.
So on behalf
of my mother as well as from me, I would like to wish them all well and say a big thank you for all their care.
Reply from Richard Smith, Marketing Manager at St Edmund's

Thank you for your kind comments about the care and support your mother received at St Edmunds.

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Review from John D (Son of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Edmunds provided excellent care for my mother during her recent two-month placement with them. Visiting was complicated due to Covid restrictions, but the staff always went out of their way to ensure safe visits were supported. I was impressed by how much better my Mum looked after her few weeks
at St Edmunds, and she tells me all staff were lovely, and that she was very well fed! Mum had some hospital appointments whilst there, and this was also well supported by staff, they even provided drinks and food to go with her in case she was delayed and missed lunch. I work full time as a registered nurse, caring is my profession, and I can reassure anyone who’s loved one may be going to St Edmunds that they will receive excellent care from dedicated and kind staff.
Reply from Richard Smith, Marketing Manager at St Edmund's

Thank you for your kind comments about the care and support your mother received at St Edmunds.

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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for St Edmund's is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.646 for St Edmund's is calculated as follows: ( (90 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 130 Ratings = 4.646
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Edmund's is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about St Edmund's

What types of Care is St Edmund's registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does St Edmund's have?

There are 33 Single Rooms.

What are the Facilities & Services at St Edmund's?

Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is St Edmund's to the centre of Attleborough?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Edmund's to verify any information. View our terms and conditions. St Edmund's has an Enhanced Service - more info.