St Edmund's

Management were very professional and put us at ease upon arrival. All questions and queries were quickly dealt with, communication was timely.

My husband spent over two years in St. Edmunds. He recently passed away and I am so glad that until the morning of his death he was being cared for by the staff there. He trusted them implicity with intimate care and enjoyed their company. He had fun to the very best of his ability and took part as often as possible in the activities. The food, which was very important to him, was excellent, and Wednesdays cooked breakfast and Fridays fish and chips were days he looked forward to greatly. As for myself, the staff were friendly and supportive and always willing to listen and chat. It became my second home too. I highly recommend this home.

The staff at St Edmunds genuinely care for the residents. But what I also found extremely good was the compassion for the relatives as well. It very much felt like family and loving friendly and caring staff makes a huge difference not just for the residents but relatives as well.

I'm already looking forward to my next visit in September. I highly recommend St Edmunds, it's a truly lovely home, and the staff are absolutely amazing and the food is excellent too .

Fantastic stay on respite. whole experience excellent. Brilliant staff and accommodation, nothing too much trouble for each and everyone involved with their care. Thank you from the bottom of my heart.

The care my mum received was outstanding, she felt safe and cosy in her room and nothing was too much trouble. I would willingly recommend St Edmund's Care Home.

All the staff are so caring and everybody is well looked after. You could not wish for a better care home.

I have been hugely impressed with the quality of care given to my very elderly sister, who was a resident for over three years. Most important have been the compassion, kindness, and love shown not only to residents but also to family members. There has never been a sense of rush or hurry; staff have always had time to talk. Support staff create artworks and crafts that make the building cheerful and homely. Added to this is a high level of technical skill: my sister was largely bedridden when at St Edmunds, but never developed bedsores, and had no infections beyond chest infections. Two months ago my sister had to be hospitalised and St Edmund's could have refused to take her back, since she now needed nursing care and was clearly in her last days. But they wanted her back, "She should be with us, she knows our voices." With the help of district nurses, St Edmund's made these last days cheerful and comfortable. I cannot thank them enough.

When Mum lost her second husband and was left unsupported, I brought her from Essex to Norfolk where she was placed in the care of St Edmund's Care Home. For over two years she was given more love, care and support from the amazing staff than she could ever have expected. She was safe, warm and enjoyed the activities and entertainment provided. On my visits, she would often thank me for arranging her placement and tell me how happy she was. This was a real testament to the service provided by the management and staff. Her time spent as a resident was a comforting experience for all concerned. Well done and thank you St Edmund's.

Beautiful place, excellent service provided by management and staff alike. Thank you all.

The managers and staff were very friendly and welcoming. The home was very clean, tidy, nicely decorated and warm. My mother enjoyed her stay for two weeks of respite care, she enjoyed the food and said she was well looked after. We were made very welcome by everyone when we visited. The other residents we met seemed very happy and positive.

My mum had been at St Edmund's for nearly three years. The management have been very supportive and caring, not just to Mum but to the whole family. The staff were amazing with Mum, very kind, found time to talk about Mum's life and seemed genuinely interested. Now Mum has gone I hope to keep in touch with the home.

Our love and thanks go to them all.

St Edmund's has been outstanding in the care of my aunt. The staff are all dedicated, caring and compassionate individuals. They contacted me whenever there were no problems and were always very polite and patient. The managers are outstanding, and I would recommend St Edmunds to anyone.

Very good.

The home is light, bright and cheerful, with a number of different areas for residents and guests to use. Guests were made welcome at all times. The only downside from my perspective was that I would have liked to be able to call her on a landline as she found the mobile very difficult to use.

The care our dad received whilst at St Edmund's was wonderful. The staff looked after him and loved him like he was a member of their own family. They were caring and helpful to all of us, from his children to grandchildren. We love them from the bottom of our hearts.

Thank you to everyone who takes care of the residents and the facility.

My dad spent the last 7 months of his life at St Edmunds, and I cannot praise the care he received highly enough. Despite the first few months being during a period of restricted visiting due to Covid, the staff did their very best to keep us informed and to facilitate visits as best they could. Towards the end of his life, when we were able to visit more frequently, we were so impressed by the level of care and consideration he received. Every member of staff was kind, caring and gentle with my Dad. Both his physical and emotional needs were looked after. It was clear they had made the effort to get to know him and knew how to make him as comfortable and relaxed as possible. Not only did my dad receive a high level of care, so did we. We felt valued and looked after. We felt our views and concerns were given full consideration and acted upon. The care the whole team gave my dad was nothing short of superb.

So on behalf of my mother as well as from me, I would like to wish them all well and say a big thank you for all their care.