St Edmund's

Surrogate Street, Attleborough NR17 2AW
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9.6 44 Reviews
  • St Edmund's, Attleborough
St Edmund's is a residential care home in the South Norfolk village of Attleborough.

The home provides short-term and full-time care and support.

The home prides itself on providing person-centred care and support. All residents have their own room, many with ensuite facilities and there are communal living rooms, dining rooms and gardens. A varied programme of activities and events is provided, helping residents to be as involved as they wish.

The home is proud to be part of the local Attleborough and South Norfolk community and welcomes visitors to the home.
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Care Provided by St Edmund's

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1350
  • RESPITE Self-Funded Residential Care: £1050 – £1350

Fees are calculated on the type of room and individual care needs of each applicant. Any external services will warrant additional charges.

These prices are only a guideline, please contact St Edmund's to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

St Edmund's Reviews (44)

9.6

St Edmund's has a Review Score of 9.6 (9.646) out of 10, based on 11 reviews in the last 2 years.
Over all time St Edmund's has 44 reviews.

Overall Experience
  • 34
  • 10
  • 0
  • 0
  • 0
Date Published
  • 44
  • 4
  • 6
  • 11
  • 33
Reviewer Connection to St Edmund's
  • 18
  • 9
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Lynne H (Niece of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been living at St Edmund's since April 2016. She has gradually developed various health problems. She is very frail and now has a form of dementia, which means she is constantly shouting for help. The staff, without exception, have been kind, caring, gentle and patient with my aunt.
After
a recent stay in hospital from which she returned dehydrated, with bedsores and loss of weight, the staff have returned her to a stable condition.
St Edmund's is clean and has a warm and welcoming, friendly atmosphere.
I would not hesitate to recommend it.
Reply from Richard Smith, Marketing Manager at St Edmund's

Thank you for your kind comments about the care received by your aunt at St Edmunds.

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  • Treated with Dignity
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Review from Fred H (Husband of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring and considerate, clean and comfortable residence. Very friendly staff, nothing is too much trouble and they are always on hand to help.
Reply from Richard Smith, Marketing Manager at St Edmund's

Thanks for your kind words about the care provided to your wife at St Edmunds.

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Review from Sheila P (Wife of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We used St Edmund's Home to provide care for my husband who has terminal cancer and also it allows myself some respite. We were both impressed with the home. It was clean, friendly and well-run. The staff are extremely professional and I had peace of mind during my husbands stay. We will use the home
again in the future if the need arises as my husband's health deteriorates knowing that the best care will be received.
Reply from Richard Smith, Marketing Manager at St Edmund's

Thank you for your kind words about the care and support you and your husband have received at St Edmunds.

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  • Care / Support
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  • Treated with Dignity
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Review from Pauline R (Wife of Resident) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are professional and friendly, any queries are sorted. The food, sausages not to my husbands liking but always a second choice. selection of vegetables. As a wife, I could not wish him to be a resident anywhere else, as I am contacted immediately if a problem arises. All round, I am extremely
satisfied.
Reply from Richard Smith, Marketing Manager at St Edmund's

Thank you for your lovely comments about St Edmunds. With regards to your comments about the food, please continue to feedback to the team and they will always do their best to ensure your husband's wishes are met.

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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for St Edmund's is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.646 for St Edmund's is calculated as follows: ( (90 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 130 Ratings = 4.646
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Edmund's is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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