The Windmill Care Home

Mum was a resident at the Windmill Care home for seventeen months. Of those seventeen months, poor Mum was put on end-of-life care for the last year. She passed away 3 weeks ago. During her stay at the Windmill, she was looked after by the wonderful, caring staff. They all, in my mind, went above and beyond to make sure Mum was comfortable in every way they could. My sister and I found the home, staff and management all very friendly, approachable and informative about my mum's situation. They treated her with much dignity right up until her final hours. I cannot fault The Windmill Care Home and thank them for looking after Mum so well.

My mother has been a Windmill Care Home resident for about 18 months, initially being discharged there from hospital and then choosing to make it her permanent home. She was made welcome from the very start and is very happy to be there. She is well cared for by the staff and she very much enjoys the home-cooked food. She enjoys participating in activities, particularly Bingo and balloon volleyball. She is happy to spend time in the lounge but also likes being able to watch TV in her own room in the evenings. I am kept abreast by both staff and management of how my mother is doing. If there are any concerns about her health, I am alerted and the local GP is contacted timeously. I phone daily and chat to either staff or management before talking to my mother. Whenever I visit I am also made very welcome. I have been very impressed by the Windmill staff and management team and am happy that this is where my mother now calls home.

My father became a resident at The Windmill last August, and my mother followed him about 2 weeks later. My father was terminally ill, and my mother had suffered a severe stroke in July. Both were treated with utmost dignity at all times and up to his death, my father was treated with respect and care. My father died suddenly in September, and I couldn’t have wished for a more compassionate group of staff during this period, not only for my mother but also for myself. I would not hesitate to place a loved one in their care.