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The Windmill Care Home

Main Road, Rollesby, Great Yarmouth, Norfolk NR29 5ER
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The Windmill Care Home, Great Yarmouth
The Windmill Care Home, Great Yarmouth
The Windmill Care Home, Great Yarmouth

Windmill Care Home in Great Yarmouth specialises in caring for older people, offering a secure and caring environment whilst respecting residents' privacy.

Their bedrooms are all fitted with nurse call systems, TV, telephone point and washing facilities.

The bright and welcoming lounge is a communal area where residents can relax and watch television, listen to music or simply sit quietly.

The bathrooms are fitted with a hoist and there is a...  

Care Provided by The Windmill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,400£1,300 - £1,400
Residential Dementia Care£1,300 - £1,400£1,300 - £1,400

All our fees depend on residents care needs and are assessed prior to admission into our home.

Included in the fees paid is the accommodation and all furniture and equipment required, care hours as needed, 24/7 care, waking night staff, interprofessional care to ensure the highest quality care can be provided whilst working with other professionals, food, fluids and all medication provided, all services required including continence care, nursing needs, GP support.

Additional to fees paid is chiropodist visits every 6/7 weeks and hairdressing visits as and when these services are used.

Contact The Windmill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Windmill Care Home Ltd
  • Private Owned

Person in charge

  • Shelley Bridges(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (15)

Visiting

  • Visits are arranged at any time as agreed with the residents to ensure it fits in with their preferences.

Parking

  • The home have onsite parking as well three disabled spaces.

The Windmill Care Home Reviews (23)

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9.4

The Windmill Care Home has a Review Score of 9.4 (9.358) out of 10, based on 8 reviews in the last 2 years. Over all time The Windmill Care Home has 23 reviews.

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Review from Anne P (Daughter of Resident) published on 23 June 2022 Submitted via Website
Overall Experience

Mum was a resident at the Windmill Care home for seventeen months. Of those seventeen months, poor Mum was put on end-of-life care for the last year. She passed away 3 weeks ago. During her stay at the Windmill, she was looked after by the wonderful, caring staff. They all, in my mind, went above and beyond to make sure Mum was comfortable in every way they could. My sister and I found the home, staff and management all very friendly, approachable and informative about my mum's situation. They treated her with much dignity right up until her final hours. I cannot fault The Windmill Care Home and thank them for looking after Mum so well.

Reply from Shelley Bridges, Manager at The Windmill Care Home

Hello, thank you so much for your lovely review. It was such a pleasure having your Mum under our care. It is great to hear that you found all staff and management friendly, approachable and informative. Thanks again for your kind words. Shelley.

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Review from M A (Daughter of Resident) published on 29 April 2022 Submitted via Website
Overall Experience

My mother has been a Windmill Care Home resident for about 18 months, initially being discharged there from hospital and then choosing to make it her permanent home. She was made welcome from the very start and is very happy to be there. She is well cared for by the staff and she very much enjoys the home-cooked food. She enjoys participating in activities, particularly Bingo and balloon volleyball. She is happy to spend time in the lounge but also likes being able to watch TV in her own room in the evenings. I am kept abreast by both staff and management of how my mother is doing. If there are any concerns about her health, I am alerted and the local GP is contacted timeously. I phone daily and chat to either staff or management before talking to my mother. Whenever I visit I am also made very welcome. I have been very impressed by the Windmill staff and management team and am happy that this is where my mother now calls home.

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Review from Paul R (Son of Resident) published on 3 May 2021 Submitted via Website
Overall Experience

My father became a resident at The Windmill last August, and my mother followed him about 2 weeks later. My father was terminally ill, and my mother had suffered a severe stroke in July. Both were treated with utmost dignity at all times and up to his death, my father was treated with respect and care. My father died suddenly in September, and I couldn’t have wished for a more compassionate group of staff during this period, not only for my mother but also for myself. I would not hesitate to place a loved one in their care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Shelley Bridges
Shelley BridgesJob Title:Registered ManagerJoined: 2020

I joined the service in June 2020. My initial goal was to improve the CQC rating resulting in improvements being made within the home which I achieved and will continue to achieve going forward to ensure our residents get the best from the home.

I have several qualifications in health and social care for adults and children including NVQ levels 2 and 3 and a diploma level 5. I began working in the care sector when I was aged just 17 years old and have trialled each job role throughout my progression.

I believe in supporting people to reach their goals whether they are residents or staff members and I am happy to support them to do this. To me, being approachable is the most important thing for all to be able to approach me as and when they wish/need to.

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