The Beeches

39 High Street, Ixworth, Bury St Edmunds IP31 2HJ
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9.2 50 Reviews
  • The Beeches, Bury St Edmunds
At The Beeches Residential Home, they specialise in all aspects of dementia care.

Situated in the picturesque village of Ixworth, near Bury St Edmunds, this Grade ll listed home supports a small community of 44 residents. The priority is in delivering care that maintains the dignity and individuality of each person, providing both physical and mental stimulation aimed specifically at those living with dementia.

Facilities have been tastefully adapted to provide easy access for those with lower mobility, providing suitable wheelchair access along with a lift to all floors. All rooms have top of the range facilities to make sure residents are comfortable, including TV points, en-suite facilities and comfortable furnishings.

And not only is it home to a welcoming and supportive group of residents, but the community also houses a small collection of pets, allowing residents the chance to enjoy the health benefits that spending time with animals provides. From tropical fish and birds to pygmy goats, there are plenty of creatures for residents to enjoy.

Visits from family and friends to the care home are also heartily encouraged. Visitors can spend time with residents in beautiful gardens or in the comfortable lounge area.

Whilst providing high-quality care is at the heart of what they do, it’s the personal and considerate delivery that makes them special.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1165 – £1330
  • Self-Funded Residential Dementia Care: £1165 – £1330
  • RESPITE Self-Funded Residential Care: £1165 – £1330
  • RESPITE Self-Funded Residential Dementia Care: £1165 – £1330

These prices are only a guideline, please contact The Beeches to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • S & A Care Ltd

Person in charge

  • Angela Wade (Manager)

Local Authority / Social Services

Admission Criteria

  • No smoking
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (11)

The Beeches Reviews (50)

9.2

The Beeches has a Review Score of 9.2 (9.218) out of 10, based on 9 reviews in the last 2 years.
Over all time The Beeches has 50 reviews.

Overall Experience
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Reviewer Connection to The Beeches
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Total of 50, showing 21-40
Review from S B (Friend of Resident) published on 6 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into the Beeches, my friend has felt safe and secure. She is more relaxed at night, knowing she has someone to call on if needed. Having company during the day is something she enjoys now too. The staff and management are all very supportive.
Reply from Dave Rai, Owner at The Beeches

Many thanks for your great review. We appreciate you took the time out to give such positive words about The Beeches, it will be appreciated by all at the home.

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Review from Julie M (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at The Beeches for just over 2 years now. From the moment he arrived, the staff have been second to none. We were made very welcome on visits and encouraged to stay and do activities that had been arranged. Dad has complex needs, but the staff were very quick to accommodate those needs
and make him feel comfortable. Lockdown was very difficult for us, but we were so impressed at how the home kept all the staff and residents Covid free, and still continue to do so. We have absolute trust in the home that they are doing everything possible for Dad and he looks so well, clean and tidy at every visit. Thank you so much for looking after my dad and all that you continue to do to give dad the dignity and care he deserves.
Reply from Dave Rai, Owner at The Beeches

Julie many thanks for your great review of The Beeches. The team at the home do all they can to make the care of our residents as good as can be and they will be very grateful for your kind words.

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Review from Sue W (Daughter of Resident) published on 5 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum arrived at The Beeches on June the 1st last year a very scared, muddled, confused lady. As her family, we were so sad that we had to resort to a care home as this was never our plan. However, to make life safe, particularly in these very troubled times, we were left with no choice. The Beeches
has been amazing... she is now settled and content. She still talks about coming home,e but does enjoy being looked after. The staff are fab with her, and she always looks well cared for. She has even put on a little weight, which she needed. With visiting now allowed, life is a little easier for us too. Thank you for all that you do each and every one of you.
Reply from Dave Rai, Owner at The Beeches

Many thanks for your kind review. It's nice to hear such positive things about The Beeches.

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Review from John W (Son of Resident) published on 15 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to The Beeches a little more than 12months ago along with my father, who suffered from dementia; she was admitted due to mobility problems.
My father has died. They had been married for 68-years and been inseparable. He died during the first lockdown, and we (my sister and I)
were unable to visit to comfort/ reassure her. The management and staff were absolutely exceptional with their kindness and understanding throughout the period of her mourning and sadness.
She suffered a stroke some weeks later, and once again, the compassion and care she received were extraordinary.
The staff and management of this care home have throughout her residency been truly wonderful. They have dealt with shielding the people in their care without having a single Covid-19 case. From the management, care staff to the maintenance man, she has been given care, encouragement, and above all, affection. Our hardest decision has proved to be our best, thanks to The Beeches Ixworth.
Reply from Dave Rai, Owner at The Beeches

Dear John, thank you for your lovely review, we all appreciate it at The Beeches.

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Review from L C (Daughter of Resident) published on 2 March 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Our Mother moved to The Beeches 5-months ago. This was the most difficult decision the family have ever made, but with the continued support and advice from the management team, the process became a lot easier. Mum has settled in very well and always appears happy. It has been very tough not visiting,
but the deputy manager has been brilliant enabling the family to have video chats weekly. The whole team have done an amazing job keeping the home Covid free. They are all very friendly and approachable and have cared for Mum, allowing us to rest assured in these very difficult times.
Reply from Dave Rai, Owner at The Beeches

Many thanks, Louise, for your positive review of what we offer. All involved with The Beeches will be delighted.

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Review from Alexandra C (Wife of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very satisfied with the care and attention that my loved one received and I would definitely recommend this facility to anyone whose family member was in need of care on either respite or a permanent basis.
Reply from Dave Rai, Owner at The Beeches

Many thanks for your kind review, we are glad to hear you are happy with the care we provide.

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Review from C H (Daughter of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In these very uncertain times of Covid-19, I am extremely happy with how The Beeches have kept my mother safe and well.
Reply from Dave Rai, Owner at The Beeches

Thank you for your positive words on the care we provide at The Beeches.

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Review from H H (Son of Resident) published on 22 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at The Beeches work hard to maintain high levels of care and stimulation with residents, despite the challenges of COVID. We have not been able to visit inside, but a recent purpose-built visiting pod has been appreciated. We feel confident the staff are doing all they can to look after residents
in a happy and healthy environment, despite the challenges of the COVID situation. Everything I have seen is excellent. Thank you.
Reply from Dave Rai, Owner at The Beeches

Thank you for your positive thoughts on The Beeches Residential Home. They will be shared with all the staff who I know will appreciate them.

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Review from Joanna (Daughter of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having lived with me for 5 years, my mother moved to The Beeches as her dementia had progressed significantly and she was now very confused and wandering. The team at The Beeches were extremely welcoming and understanding of her needs and requirements. I am extremely grateful for the care and compassion
showed to my mother - she was treated with respect and dignity (despite the fact that she could be challenging). I can highly recommend The Beeches.
Reply from Dave Rai, Owner at The Beeches

Many thanks for your kind words on our home. It will be appreciated by all connected with The Beeches.

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Review from Andrew S (Son of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The positive change in my father and his overall health shows the care he is receiving from the team here. It's reassuring to know he is good hands and safe within this environment. He's enjoying the carers' laughter and humour!
Reply from Dave Rai, Owner at The Beeches

Many thanks for your kind words on the care we give at the home. It is much appreciated by all connected with The Beeches.

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Review from E G (Daughter of Resident) published on 6 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my Mum and Dad moved into The Beeches five weeks ago as sadly their home care package was not working anymore. I can honestly say, although we had our reservations, it was the best move. They settled in quickly. The staff in this home made them so welcome. They are being looked after in such a
caring way. They have their dignity back and I know they are safe. This home is wonderful, but it is the people working there that make it so special.
Reply from Dave Rai, Owner at The Beeches

Many thanks for your kind words, it is much appreciated by all at The Beeches.

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Review from Ady N (Son of Resident) published on 4 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident of The Beeches for 14 months until his passing, in that time he was happy. Visiting was always a pleasure, the excellent and friendly staff I cannot thank enough. He was always so well cared for, thank you.
Reply from Dave Rai, Owner at The Beeches

Many thanks for your kind views. It is appreciated by all the staff at The Beeches.

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Review from A R (Son of Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Knowledgeable and caring staff, most of whom seem to have provided long service to the home which is a good sign. The managers here have also helped us through the settling in period for my mother which has been very much appreciated.
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Review from K B (Husband of Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is early days as my wife has only been in the home for 4 weeks, but so far her treatment by the staff has been excellent. She was not well when she entered The Beeches and did not really want to leave home, but she now has settled down and the staff have greatly helped in this respect. So far so
good.
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Review from J W (Daughter of Resident) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we have been very pleased with the care that our mother has received at The Beeches. All of the staff have been kind, caring and welcoming to our mum and to us. Moving into a care home is a difficult situation for everyone and the staff at The Beeches have been wonderful to all of us. Thank
you.
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Review from B A (Daughter of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at The Beeches for a month now and I have nothing but praise for them. There's a lovely, relaxed and caring atmosphere and it does really feel like a home from home. Mum is happy and safe. The staff are accommodating and friendly and the home is clean and well maintained. What more could
you want?
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Review from Ann B (Daughter of Resident) published on 23 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for nearly four years. She has always been treated with respect. The standard of care is extremely high. I would not hesitate - and indeed have - in recommending the home to people who are seeking a care home for their loved ones.
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Review from T C (Son of Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the standard of care that my father has received since he became a resident at The Beeches care home last year. The level of attention and concern shown by the staff have been exceptional and I am very grateful for the level of comfort this has provided to both my father and the
rest of the family.
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Review from Stephen B (Son of Resident) published on 13 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great staff who are always attentive to the needs of the residents. Building is being improved and is now to a good standard, given the age of the majority of the property.
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Review from Tom D (Son-in-law of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have used The Beeches twice now for our elderly parents who have now passed on. On both occasions, the care has been second to none, courteous and friendly nothing is too much trouble the residents are made to feel it is their home.
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Current Review Score: 9.2 (9.218)

Overview of Review Score

The Review Score of 9.2 (9.218) out of 10 for The Beeches is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.509 for The Beeches is calculated as follows: ( (89 Excellents x 5) + (5 Goods x 4) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 106 Ratings = 4.509
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.709 Points relating to the number of positive Reviews for The Beeches is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 8 Positive Reviews ÷ 8.8 = 0.909
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (5)

Angela

Angela Wade

Job Title: Registered Manager Joined: 2007

Angela has spent the past 23 years working in Health and Social care and has been Registered Manager of The Beeches since 2007.

Bev

Bev Shave

Job Title: Deputy Manager Joined: 2016

Bev has worked in Health and Social care since 2006. She holds a Diploma Level 5 in Leadership and Management and has been Deputy Manager of The Beeches since 2016.

Karen

Karen Lonergan

Job Title: Senior Care Assistant Joined: 2017

Karen is another of our team to hold a Diploma Level 3 and she has worked at The Beeches since 2017.

Jo

Jo Hawes

Job Title: Senior Care Assistant Joined: 2017

Jo has been working at the Beeches since 2017 and holds a Level 2 in Health and Social Care.

Tasha

Tasha Walpole

Job Title: Senior Care Assistant (Nights) Joined: 2014

Tasha has been at The Beeches since 2014 and holds a Level 2 qualification in Health and Social Care.

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