Bellstone Residential Care Home

23/29 Beach Road West, Felixstowe IP11 2BL
Review Us
9.7 20 Reviews
  • Bellstone Residential Care Home, Felixstowe
The Bellstone Residential Care Home is a twenty-two capacity home that offers a friendly service and comfortable interior in which for older people with care needs to enjoy a relaxing retirement. The home is located 100 meters away from a 2.5 mile long promenade and lovely beach, also just a 5 minute walk to the newly built pier.

Carers are up-to-date with modern standards, available throughout the day and night, and well-resourced to take onboard a wide range of personal healthcare needs.

Support for dignity and respect is at the core of the service, with health, hygiene, security and nutrition all incorporated into the home's regular checks and itinerary.

Show Bellstone Residential Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 22 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £912 – £1025
  • RESPITE Self-Funded Residential Care: £950 – £1050

For private residents the home can negotiate care fees for respite care. This will be based on an individuals residential care needs assessment.

These prices are only a guideline, please contact Bellstone Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Bellstone Residential Care Ltd

Person in charge

  • Amanda Harley (Managing Director)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (3)

Visiting

  • Open visiting hours. Please call first if visiting after 8pm.

Parking

  • Parking available.

Bellstone Residential Care Home Reviews (20)

9.7

Bellstone Residential Care Home has a Review Score of 9.7 (9.706) out of 10, based on 10 reviews in the last 2 years. Over all time Bellstone Residential Care Home has 20 reviews.

Overall Experience

  • 16
  • 4
  • 0
  • 0
  • 0

Date Published

20
5
5
10
10

Review from Ray V (Resident) published on 4 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased to tell you this home away from home was a bit of a treat. I didn't plan for it all just accepted it and made best of it. I was treated friendly and I felt it was a pleasant experience

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve B (Son of Resident) published on 27 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bellstone is an excellent care home, very pleased with all amenities, food is great, mum enjoys it very much, lots of things to keep her occupied, i.e. bingo, entertainment, beach walks, etc.
Staff and management are amazing, keep us in the loop with things regarding Mum. Kept spotless, would have
no problem recommending Bellstone.
Keep up the good work!!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jonathan D (Son of Resident) published on 16 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My working career was in housing including services for older people. When I first walked into the Bellstone three years ago I immediately felt the love that is there and I knew that my mum would be well cared for. Three years on and initial instincts have proven to be correct. Firstly the team that
were there then are nearly all still there now, which speaks volumes. I visit almost daily and I see how dedicated every single member of staff is. My mum is surrounded by people who care for and love her which means so much and I simply cannot fault the Bellstone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachele M (Daughter of Resident) published on 16 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care mum receives at Bellstone Residential Care Home. It is very comfortable, a home from home environment. The staff have mainly worked there for many years, there is good humour and chatter amongst the residents and with the staff too. Entertainment too regularly -
Elvis is the favourite!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathryn h (Niece of Resident) published on 2 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful and family orientated home. Staff are so caring, attentive and friendly. The home is always clean and well maintained. The manager has been a great support to our family in recent difficult times. Since my Auntie has been coming for respite and recently more permanently she is so happy in
the care home and staff are amazing to care for her and meet her needs with her learning difficulties. She has settled in so well. Other residents appear very happy also and praise the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline B (Daughter of Resident) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gorgeous mother of 97 years has had nothing but the best care from the wonderful staff, and family style management, who are running a care home you would want to put a family member into. This level of care, in all areas, sadly does not come along very often, which I have experienced from other
homes throughout my family's ageing needs.
I feel very humbled to have my mother in the best home in the area, thank you Bellstone Felixstowe.

Reply from tracey crockford, Manager at Bellstone Residential Care Home

Thank you from all the staff, management and owners of the Bellstone. We take great pride in having such a loving and caring team. We are so pleased your mum has come to the Bellstone and has already become a part of the Bellstone family. Thank you kindly for the lovely review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A Y (Daughter of Resident) published on 6 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, family atmosphere.
Caring staff.
Excellent food and help with feeding as appropriate.
Provision for family to visit, with young children at times.
Medical concerns attended to promptly.

Reply from tracey crockford, Manager at Bellstone Residential Care Home

Thank you for your kind review. It is a pleasure to have your mum as part of the Bellstone family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol S (Goddaughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother (my mother's cousin) is very happy to be at Bellstone. She has been cared for very well over the last 6 years. She will be 95 this month and still quite happy to be cared for. I visit most weeks with my partner of years and we all get on really well.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

As always we value your opinion highly, your godmother has been with us some time now and is still an absolute pleasure to be around. Thank you for taking the time to submit your review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Thomas P (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ill health caused Dad to go into care after living alone and independently for some 20 years.
At first, he was very reluctant but the care and patience of the staff has won him over. He now wouldn't want to be anywhere else.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

We thank you for your kind comments and taking the time to submit your review. Your dad is a well-respected member of The Bellstone family. The care team love to sit and listen to all the adventures he has been on. He is lovely and great company.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E B (Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not wish to have come to anywhere "better" I do hope I can "end" my days here. I could not ask for anywhere being "in every way". A very happy lady living here.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

Thank you for your kind comments. You are a ray of sunshine and a lovely person to be around. We are so pleased you like it here with us and we will continue to do our best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul C (Son of Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has settled in well thanks to the very helpful and friendly staff.

Reply from tracey crockford, Registered Manager at Bellstone Residential Care Home

Thank you for your kind review. Your dad is a lovely man and he really enjoys ice cream on the beach on a Friday afternoon. He has most definitely settled in nicely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Daughter-in-law of Resident) published on 21 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, with wonderful staff who are caring.

Reply from John Knight, Director / Company secretary at Bellstone Residential Care Home

Thank you for your lovely comment. Your mother in law is a lovely lady and a pleasure to care for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise M (Daughter of Resident) published on 26 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for five years and five months, and she is very well looked after. They made every day a pleasant experience for mum like she was one of the family. The staff are always friendly, helpful and caring. They go out of their way to make life fun. Catering and cleanliness are always
great. Unfortunately, my mum is at the end of her life, but they are making things as comfortable as possible for her and us. We will always have a fond place in our hearts for Bellstone, as mum has been very happy.

Reply from John Knight, Director / Company secretary at Bellstone Residential Care Home

Your mum was such an amazing lady and loved by all. I speak on behalf of all the carers and staff that she was an absolute pleasure to care for and most definitely considered part of the family. Her dancing, cheeky wit, singing and effortless ability to make anybody smile as soon as you enter the room will be greatly missed. We appreciate all the support, help and kindness that we have received from her daughter and son-in-law over the last five and a half years. Their weekly visits will be missed by us all. Your mum will forever remain in our hearts and memories.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D H (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bellstone is a lovely family-run home. They look after the residents really well. They treated my mum really well, very caring, lovely food and entertainment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G J (Son of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Bellstone is a clean, bright and cheerful place to live. The staff are friendly, helpful and very efficient. The place is extremely well managed and run. The residents are happy, safe and well looked after.

Reply from John Knight, Director at Bellstone Residential Care Home

Thank you for the lovely comments. The staff we be pleased to see that their hard work hasn't gone unnoticed. Your mother is an absolute pleasure to be around and most definitely considered as part of the Bellstone family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P J (Son of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bellstone is just like home from home. The staff are caring and helpful and make residents and visitors alike feel part of one happy family. I am regularly kept up to date with my mum's care plan and fully involved in any decisions. Bellstone is extremely clean and tidy and has regular opportunities
for entertainment and activities.

Reply from John Knight, Director at Bellstone Residential Care Home

Thank you for your kind comments. It has been a pleasure caring for your mum. She is a lovely and kind hearted lady. We have spoken to your mum about the alternative options on the lunchtime menu and have extended the options. She is very pleased with extended menu

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mandy S (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an extremely friendly and welcoming home. Mother has been here for almost 2-years and is very happy. Since being here, her mobility has improved greatly with the encouragement and support of staff. Mum has gained weight and is overall much improved from when she arrived. There seems to be very
little staff turn over, which is lovely for residents and visitors.

Reply from tracey crockford, Manager at Bellstone Residential Care Home

Thank you for a lovely review; it is a pleasure looking after your mum. It is good to see our strengths and areas we can improve on; carers will appreciate seeing their work does not go unnoticed they are providing good care to residents.
Thank you for all the support you have given the home during this turbulent time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Erika S (Daughter of Resident) published on 14 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I cannot fault the care and support that has been given to my dad and us as a family for the last 11 years. My dad sadly passed away just recently and the care that dad received from everyone was amazing. They weren't just his carers they were his friends. Dad was so happy living there.
I would highly recommend a visit if you have a loved one that needs care.

Reply from Tracey Crockford, Manager at Bellstone Residential Care Home

Everyone at the Bellstone has been very lucky to have known and cared for your dad. It was a pleasure looking after him over the eleven years. He was always a happy and kind man and made everyone around him smile. He will be much missed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M J (Son of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bellstone is a residential care home near Felixstowe seafront.


My mother has been in the home for more than 6 years and in that time, both the management and staff have always taken great care of her.


I would always highly recommend the Bellstone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian D (Daughter of Resident) published on 18 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not ask for a better home, they are very kind, always there and a very happy environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Bellstone Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.706 for Bellstone Residential Care Home is calculated as follows: ( (87 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 119 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bellstone Residential Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

We currently have one twin bedroom and one ensuite bedroom situated on the first floor at the front of the care home. With lovely views and easy access to the stair lift, hairdresser room, Spa bathroom and toilets.

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Bellstone Residential Care Home

What types of Care is Bellstone Residential Care Home registered for?

Older Person Care, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bellstone Residential Care Home have?

There are 16 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bellstone Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bellstone Residential Care Home to the centre of Felixstowe?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bellstone Residential Care Home to verify any information. View our terms and conditions. Bellstone Residential Care Home has an Enhanced Service - more info.