Chilton Court

I feel incredibly lucky to have my mother accommodated at Chilton Court. My sister got married on 26/01/2026; one of mums carers assisted mum in preparing her for the wedding, getting her to the venue & supporting her throughout. Mums carer is an asset to Chilton Court. She not only demonstrated professionalism and reliability but also genuine kindness, patience and compassion. She treated my mum with dignity & respect at all times. As a family, we felt reassured knowing our mum was in such capable & caring hands. Thank you.

My great uncle has been a resident at Chilton Court for a number of weeks now, we were nervous how he would cope with the change of being at home on his own to then into a care home. But wow! The staff are amazing! He has so much social interaction now. He looks and is happier and healthier, his medication is now being taken correctly. There is so much for him to do and lots of amazing people to engage with! The rooms are immaculate, with lots of room. He's made some great new friendships already, they promote his independence so well! The communication from the staff at chilton court to us family members is the best I've ever seen. A special mention to Vicky & Charlotte. The home has a very welcoming atmosphere, everyone is so friendly and helpful, they really couldn't do more for us all. Chilton court also gives a real home feeling as you walk in, it's definitely the best care home I've ever seen. Massive thanks to Chilton court!

The staff at Chilton Court have been helpful, friendly and informative throughout. They have treated mum fantastically and dad says they are always friendly to him and he appreciates the way they treat mum.

My mother moved into a self-contained courtyard unit at Chilton Court five years ago when she turned 90 and when her vascular dementia was not too advanced. As her dementia worsened her care package was enhanced and eventually she moved into the care home itself, where she remained until her death earlier this week. From day one through to end-of-life, mum received excellent care from staff who are friendly and thoughtful. They treat all the residents with dignity and genuinely looking out for their needs. As mum entered her final days, it was a comfort to know that she was amongst people she knew and who cared about her.

Chilton Court is very homely and treat the residents like family. There is a calm atmosphere to the home. If you need to discuss anything there is always senior available. The management are expereienced and ready to discuss any concerns. The accommodation is excellent. Mum and Dad have moved around and changed locations to suit their needs; there is so much choice. Many of the rooms have showers and all have their own ensuite although mum prefers the bath with lots of bubbles! The rooms are cleaned daily. There is a hairdressers on site, a chiropodist visits on a regular basis and recently an optician came. The summer and Christmas parties are a treat and enjoyed by family and friends as well as the residents. Musicians entertain on a regular basis and if weather permits on outside performance is arranged. There are activities most afternoons and the playschool visits. The organiser is first class and even took 15 residents to Felixstowe for a lovely day out. Residents with dementia have plenty of space to walk and are secure in this environment.

I have nothing but praise for Chilton Court. My parents needed to move unexpectedly from their own home earlier in the year, and whilst this has been a difficult transition for them to come to terms with, Vicky and her staff have gone out of their way to make everything as comfortable, supportive and welcoming as possible. Vicky has also been super helpful to us too as we navigate this new 'normal'. The independent accommodation is wonderful - giving my parents their own space and independence, whilst having everything they could need or want on hand. Highly recommended.

All the staff are kind, considerate and supportive and treat all the residents with respect. To my mother they are a second family.

My father was previously cared for here, and my mother now takes advantage of the fantastic independent but assisted living accommodation. All the freedom of her own home, but with support when required. The accommodation & more is clean, bright, and welcoming. The food is great. The staff are truly exceptional, kind, caring & supportive to residents/relatives. We are very lucky to have found Chilton Court.

Well done to everyone in the team.

Having not experienced a care home environment, I can honestly say that Chiltin Court is as near to 'home from home' as my mum can be, with very friednly and experienced staff. Clean and fully equipped. Familiar faces in the staff and always available for a chat and advice. Always have time to spend with residents and relatives and are open to bringing in pets, games, photos and even singers!

My wife has had bad experience of respite in the past. This respite was exact opposite. Staff were brilliant in the whole experience. Food lovely especially cake. My wife even said she would come back for Christmas Day Lunch, first class.

The kindness is the thing that shines through the most at Chilton Court, every single person at the home is kind and friendly and gives time to my friend. She is so incredibly happy at Chilton Court, activities are every day and so varied and brilliantly thought out. The rooms are clean and bright and the attention to detail is excellent. Whenever we have had a question the staff have gone out of their way to help and when sad things have happened they have been supportive and caring with their time for my friend. Just above and beyond anything you could ask for. Thank you.

My mum has been in Chilton Court Care Home for six months. Initially, she found it very difficult and it was not an easy decision but she lived on her own and there was no alternative. When the decision was made that she would not be able to return to her own home, my job was to find her the best possible place and I believe I have achieved that. The staff are amazing. Nothing is too much trouble and they have all gone out of their way to help Mum to settle in. They have got to understand her needs and are able to support her. During this period she has been ill and the care shown was just superb. Chilton Court is a real family; the residents look out for each other. The activities are amazing and everyone is included. I have had two Sunday dinners with Mum which were very good. I would not hesitate in recommending this care home to anyone.

My father moved to Chilton Court Care Home for the last seven weeks of his life. The care he received was outstanding; kind, caring staff who always treated him with dignity. The staff also welcomed, at any time, the relatives and always engaged with us in relation to Dad's daily routine and we felt we became part of the Chilton Court family. I would not hesitate to recommend this lovely facility.

After a video tour, we selected Chilton Court for respite care prior to a move to Sussex. The whole admission process was undertaken with great sensitivity and professionalism. Mum and Dad were welcomed and made to feel at home and after their first three days are already beginning to settle in and giving very positive feedback.

Having been trying to move Dad for nearly two years, when it finally happened, we were very apprehensive. However, we soon realised with what we observed and what Dad was saying (that he was now in a place, and not as he previously said, in the other home that it was a prison)! The staff are all very caring and compassionate. Residents have activities that can join in with. It is always clean, neat and tidy. It is home from home, and in my opinion, Dad is being cared for by the best team ever!

I could say so much more.

During Covid all the staff have done a wonderful job, above and beyond keeping us all safe. Well done all.

We sought urgent help a year ago for my elderly mother-in-law as she was no longer able to live safely at home even with regular care and support. She had limited mobility, very poor eyesight and a poor memory in addition to general frailty. Due to the pandemic, we couldn't visit care homes to assess them - but fortunately, my mother-in-law's GP was able to provide a (very) short list of recommendations. It took less than 24-hours from initial contact with Chilton Court Care Home to my mother-in-law being admitted - amazing at any time but especially in the middle of a pandemic! We genuinely thought that Chilton Court was excellent - the staff were very friendly and caring and looked after all the residents very well - nothing was too much trouble. It took a few weeks for my mother-in-law to settle in, but she came to enjoy the food and the various activities on offer and would comment that 'they look after me very well here'.

I cannot thank all staff enough and would recommend this care home to anyone considering this type of care.