Chilton Court was opened by a married couple in 1985 and the home is still owned by the family and run their son.
The family-run care home offers a warm, welcoming environment where every resident is treated with genuine care, dignity, and respect. There are different accommodation options in a variety of sizes and styles.
The different sizes of accommodation range from single rooms to suites which are rooms with separate lounge...
Care Provided by Chilton Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,555 - £1,555
- Self-Funded Residential Dementia Care: £1,555 - £1,555
- RESPITE Self-Funded Residential Care: £1,609 - £1,609
- RESPITE Self-Funded Residential Dementia Care: £1,609 - £1,609
We also have larger Courtyard Units, please contact directly for these prices
Contact Chilton Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
-
Local Authority - NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Stowcare Ltd
- Private Owned
Person in charge
- Vicky Willis-Betts (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1985
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- At any time
Parking
- On site parking
Chilton Court Reviews (27)
Chilton Court has a Review Score of 9.7 (9.689) out of 10, based on 12 reviews in the last 2 years.
Over all time Chilton Court has 27 reviews.
My mother-in-law has now been at Chilton Court Care Home for just over a year. They were good enough to take her in during the first Covid lockdown break. Although she doesn't understand this, I know she is safe and looked after here. When I visit her she always seems happy, clean and well-fed, she misses going out but hopefully once life is back to some sort of normal she will be able to have some trips out. She enjoys the craft events that are held there and they often send me photos of her joining in. It is nice for me and her son (my husband who is also a dementia sufferer) to have peace of mind, and that she is no longer 200 miles away.
My mum has received consistently good care whilst being a resident at the home. Following a recent stay in the hospital, they were very happy to make adjustments to her care package to enable her to return to the home as quickly as possible. There is not a high turnover of staff and they always appear cheerful even when up against challenging situations!
I have my independence to come and go as I please, but have the comfort of knowing help is at hand if I need it. All the staff are friendly and kind as are the cleaning ladies.
I have been most impressed by the way staff at Chilton Court have gone out of their way to ensure mum settled into Chilton Court and encouraging her to participate in the social activities. The team has paid particular attention to understanding mum her personality, interests and care requirements. I am most assured by the care she is receiving there.
I find everything is satisfactory and it being Christmas we could have someone selling a few Christmas and birthday cards for us who do not go out much.
My brother and I have lived in a house attached to Chilton Court since February when we were very active. We are now receiving just about full care from Chilton Court staff and we are able to rate the standard of day and night care as extremely good.
Mum has been in the care of Chilton Court Care Home Stowmarket for the past 7/8 months. The staff and managers are top class - caring - and act very quickly if we have any concerns. First class and would recommend highly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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