Chilton Court

Gainsborough Road, Stowmarket IP14 1LL
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9.7 26 Reviews
  • Chilton Court, Stowmarket
Chilton Court was opened by a married couple in 1985 and the home is still owned by the family and run their son.

The family-run care home offers a warm, welcoming environment where every resident is treated with genuine care, dignity, and respect. There are different accommodation options in a variety of sizes and styles.

The different sizes of accommodation range from single rooms to suites which are rooms with separate lounge and bedroom, plus a wet room.
Also there are Units with their own bedroom, lounge, bathroom and kitchen plus their own front door.

Chilton's dedicated team takes pride in creating a homely atmosphere that blends professional support with the personal touch only a family-run service can offer. From spacious rooms to cosy, more intimate settings, each area of the home is thoughtfully designed to promote independence, wellbeing, and a strong sense of being in their own home.

It's always good advice to come and have a look round the home and meet the team.

Thankyou.
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Care Provided by Chilton Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1555 – £1555
  • Self-Funded Residential Dementia Care: £1555 – £1555
  • RESPITE Self-Funded Residential Care: £1609 – £1609
  • RESPITE Self-Funded Residential Dementia Care: £1609 – £1609

We also have larger Courtyard Units, please contact directly for these prices

These prices are only a guideline, please contact Chilton Court to find out the exact price for your requirements.

Contact Chilton Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Chilton Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vicky Willis-Betts (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1985
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (5)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • At any time

Parking

  • On site parking

Chilton Court Reviews (26)

9.7

Chilton Court has a Review Score of 9.7 (9.714) out of 10, based on 11 reviews in the last 2 years.
Over all time Chilton Court has 26 reviews.

Overall Experience
  • 24
  • 2
  • 0
  • 0
  • 0
Date Published
  • 26
  • 6
  • 10
  • 11
  • 15
Reviewer Connection to Chilton Court
  • 13
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from L W (Daughter of Resident) published on 10 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has received consistently good care whilst being a resident at the home. Following a recent stay in the hospital, they were very happy to make adjustments to her care package to enable her to return to the home as quickly as possible. There is not a high turnover of staff and they always appear
cheerful even when up against challenging situations!
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Review from Bridget Anna B (Resident) published on 13 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have my independence to come and go as I please, but have the comfort of knowing help is at hand if I need it. All the staff are friendly and kind as are the cleaning ladies.
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Review from J C (Daughter of Resident) published on 13 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been most impressed by the way staff at Chilton Court have gone out of their way to ensure mum settled into Chilton Court and encouraging her to participate in the social activities. The team has paid particular attention to understanding mum her personality, interests and care requirements.
I am most assured by the care she is receiving there.
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Review from Evelyn S (Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find everything is satisfactory and it being Christmas we could have someone selling a few Christmas and birthday cards for us who do not go out much.
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Review from Margaret N (Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother and I have lived in a house attached to Chilton Court since February when we were very active. We are now receiving just about full care from Chilton Court staff and we are able to rate the standard of day and night care as extremely good.
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Review from J N (Daughter of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the care of Chilton Court Care Home Stowmarket for the past 7/8 months. The staff and managers are top class - caring - and act very quickly if we have any concerns. First class and would recommend highly.
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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Chilton Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.939 for Chilton Court is calculated as follows: ( (126 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 132 Ratings = 4.939
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Chilton Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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