Finborough Court

Pilgrims Way, Great Finborough, Stowmarket IP14 3AY
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9.7 30 Reviews
  • Finborough Court, Stowmarket
Rooted in the Christian faith, life at Finborough Court supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age.

Their Christian background is at the heart of both their values and their actions. At Finborough Court they try to create a community where Christian worship, prayer and support are a core part of daily life. In the care home there are daily devotions, two weekly services, weekly prayer meeting and monthly communion service. These are led by the manager, residents and volunteers from the local churches. There are a number of churches of various denominations within easy reach of the home.

Finborough Court is a family home. Each individual who works or lives there becomes a family member. Many family members do live within the home, and their families can choose to come and live with us when they feel they need that extra help. This is a very unique home which works very well due to the family atmosphere that can be found there.

Finborough Court has an active social life in which residents can take part or follow their own pursuits. They appreciate that each resident has their own individual interests, hobbies and pastimes, and they endeavour to support residents to maintain this important part of their lives.

Built in 1994, Finborough Court is modern and spacious, and offers residential care in 32 single rooms, all with en-suite and beautiful rural views. There are several bathrooms with assisted baths and a walk-in shower. The main lounge and dining room are located on the ground floor and a further, smaller lounge is located on the lower ground floor, which is accessible by the passenger lift. The secure, all weather garden/patio area is easily accessible by both foot and wheelchair.
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Care Provided by Finborough Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1570 – £1788
  • Self-Funded Residential Dementia Care: £1976 – £1976
  • RESPITE Self-Funded Residential Care: £1664 – £1843
  • RESPITE Self-Funded Residential Dementia Care: £2036 – £2036

We accept those who are paying for their own care (self-funders), those who are being supported by the Local Authority, and those in receipt of Continuing Healthcare (CHC) funding.


Our fees include the provision of:
• Around the clock care from highly-trained staff
• Personal care - such as bathing, dressing, grooming
• Daily living assistance, tailored to individual needs
• Food, drink and snacks
• Heating and lighting
• Specialist equipment
• Personal laundry
• All of our in-house activities
• Spiritual and pastoral support


We have three levels of care provision at Finborough Court:
• Basic residential care: this is where the assessed needs are relatively uncomplicated and where mechanical or technical assistance is rarely needed.
• Higher dependency: this is where the assessed needs are complex and where mechanical or technical assistance is intermittently needed.
• Enhanced care: this is where assessed needs are highly complex and where mechanical or technical assistance is frequently needed. We charge for dementia care at this rate.


The Registered Care Manager will assess you prior to admission to determine the level of care provision required. These fees are valid between 1st April 2026 and 31st March 2027 and are reviewed annually. Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor.

The price(s) shown are provided by the care home. Contact Finborough Court for full pricing details and T&Cs.

Contact Finborough Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Finborough Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Fishburne (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+
  • Residents must be supportive of our Christian ethos and activities

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)

Visiting

  • Informal visits welcome by appointment. Relatives and friends welcome to visit at any time during the day, and there is the opportunity to purchase a meal in the home if they wish to do so, by prior arrangement.

Parking

  • There are plenty of parking spaces for visitors at the Home.

Finborough Court Reviews (30)

9.7

Finborough Court has a Review Score of 9.7 (9.713) out of 10, based on 14 reviews in the last 2 years.
Over all time Finborough Court has 30 reviews.

Overall Experience
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  • 5
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Date Published
  • 30
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Reviewer Connection to Finborough Court
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Total of 30, showing 21-30
Review from A F (Daughter of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been in this care home for over a year. We have always been impressed with the care and attention to detail that all of the carers give. Mum is always dressed in matching clothes and her hair always looks good. We feel mum is treated with great dignity too. Mum's face lights up when any
carer walks into the room. Her room is always clean and tidy. We are particularly impressed with how we are always informed of everything that happens regarding our mum.
We are always made to feel very welcome when we visit, and it's very clear that everyone involved at the home have their residents well being at the top of their list.
Reply from Karen Bleay, Business Manager at Finborough CourtWe are pleased to hear the wonderful feedback about our staff and the care they provide for your mum. Thank you for your review.
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Review from C J (Daughter of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Delighted my parents are together and very well looked after, happy and content. All staff are welcoming, polite, genuinely show respect and dignified care. They work hard and are sensitive to individual needs. I am assured they are safe and receive good care and attention.
Laundry and the cleanliness
of the home are immaculate and very impressive. My parents always appear well dressed, clean and looked after.
For it to be even better - spiritual needs, particularly arranging regular holy communion.
Food and variety of drinks are plentiful. Quality of food varies - excellent, particularly homemade soup and cakes. But inedible tough, thick chunks of cold meat and unappetising cold savoury snacks eg. sausage rolls.
I feel exceptionally fortunate to visit when I can but hope all restrictions will soon be lifted so other family and friends can visit more easily, most report finding it very difficult due to having to make restricted appointments and sitting in a rather sterile visitors room.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you for your review and compliments about our home. We are currently reviewing the visiting restrictions and will be able to share news with you shortly. Thank you also for your other comments which I will pass on to the relevant teams.
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Review from S T (Relative of Resident) published on 18 September 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Terrible care home, unfriendly staff. Feel the residents are not really looked after well. Just left in their rooms. Basic needs are too much effort. Zero empathy for visitors' feelings. Would not leave an animal in this care home, never mind a loved one. Made up their own rules during covid and still
doing so now covid is no longer an issue. I've had dealings with many care homes for other relatives and this is by far the worst. We dread visits because of the greeting and treatment we are met with. I genuinely feel sorry for all the residents just left disorientated and lonely in their rooms. The manager is by far the rudest person I have ever dealt with. Understaffed all the time. Buzzers are constantly going and left for well over 5/10 minutes. The one bench you can sit on in the garden is surrounded by animal poo.
Reply from Karen Bleay, Business Manager at Finborough CourtWe're sorry that you have had a poor experience. Please come and speak to us next time you visit.
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Review from Pamela C (Daughter of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of Finborough Court Care Home is extremely positive. Care is of a very high standard. Residents are assisted as necessary and always present as neat, tidy and well cared for. Staff are very friendly, the home is light, airy and kept very clean. The staff are always happy to provide information
about your loved one. As a Christian home, there are a number of services for the residents to either attend or listen to in their room. Activities are provided and encouraged. Outings were also provided in the past and will hopefully be reinstated when safely allowed after Covid restrictions.
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Review from Maria W (Sister of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finborough Court is now emerging from the awful year of Covid tragedy, anxiety and restrictions. The staff have shown support, caring and compassion to everyone. It seems they have maintained the spiritual, emotional, mental and physical health of the residents as much as possible. My sister recently
said she was happy because everyone was so kind and considerate. She liked the nighttime checks which gave her a feeling of safety. She enjoys the activities and the garden in all weathers, but especially when she can do things there. We appreciate how the home has done everything possible to maintain contact with relatives, adapting to the changing circumstances. Finborough Court has a special peaceful, contented, atmosphere where its family members are respectfully and compassionately looked after. We appreciate and commend the efforts of all the staff who achieve this.
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Review from Jane F (Daughter of Resident) published on 29 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my father required care, I was very pleased that Finborough Court had already agreed, in a helpful process, to place him on their waiting list, enabling them to accept him as a resident very quickly. I was very impressed with the support given during this process. My father's care in Finborough
Court was excellent and adapted as his health deteriorated during his two and one-half years there. Both carers and senior staff worked closely with me in managing his care and kept me very well informed throughout. The atmosphere in the home was one of love and care for all the residents. My father, when able, was very complimentary about the care he was receiving. I also felt cared for and loved by the staff. During the very difficult period when my father was dying and COVID restrictions were in place, I was so thankful for the thoughtfulness shown in their caring handling of this situation and ensuring that I had time with my father to the extent allowed. Thank you Finborough Court.
Reply from Jonathan Dorrington, Business Manager at Finborough CourtThank you very much for your kind review, we hope you are all keeping well.
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Review from Susan H (Daughter of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy here and well looked after. Everywhere is lovely and clean comfortable, Mum's room is nice and she loves it that her personal belongings are displayed for her. Any staff we meet on visiting are lovely and kind, such a comfort to us to know Mum is cared for so well.
Reply from Jonathan Dorrington, Business Manager at Finborough CourtThank you very much for your kind review Susan, we really do appreciate it.
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Review from Ray C (Regular Volunteer) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have spent time at Finborough Court many times over a number of years. I have always found it a most welcoming place. Usually, I am accompanied by my PAT dog, and he is always totally at home there as well. I am impressed with the way residents receive spiritual as well as physical care. I would be
very happy to be a resident there myself.
Reply from Jonathan Dorrington, Business Manager at Finborough CourtThank you very much for your feedback Ray, we really do appreciate it.
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Review from Ronald (Regular Volunteer) published on 24 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
As a regular visitor to the Home over many years, I have had opportunities to observe the care, attention and personal commitment of the staff to the residents. Even when residents who suffer from dementia are proving difficult to deal with, the staff will do all they can to calm the situation and
give loving attention to those affected.
The staff seek to create a "home environment" for the residents by getting them involved in various activities, such as baking, handcrafts, simple games, singing, etc.
Regular Christian devotions are a key element of the Home's ethos, with local Ministers and lay personnel attending to take services.
When the weather permits, residents are able to enjoy the garden and view the beauty of the Suffolk countryside.
Reply from Jonathan Dorrington, Business Manager at Finborough CourtThank you for your wonderful feedback Ronald, we really do appreciate it.
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Review from Keith R (Regular Volunteer) published on 21 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a member of a volunteer charity.


My uncle and aunt moved into Finborough Court at the end of 2019. They were very warmly welcomed and have much enjoyed the fellowship with other residents and the care provided ever since. They say that they now wish that they had moved in many years ago!

Reply from Jonathan Dorrington, Business Manager at Finborough CourtThank you very much for your review Keith, and we are so pleased to hear how well your uncle and aunt are getting on here at Finborough Court.
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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Finborough Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.863 for Finborough Court is calculated as follows: ( (142 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 161 Ratings = 4.863
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Finborough Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Rachel

Rachel Fishburne

Job Title: Care manager

Rachel has been registered by the Care Quality Commission as qualified, competent and experienced for the task of managing the home. She has been at Finborough Court for 30 years in 2025 and has experienced working in all the roles in the home, initially serving as a Care Nurse Manager, now a Registered Care Manager. She is responsible for all care staff who, in turn, report to the senior in charge of their shift.

Karen

Karen Bleay

Job Title: Business Manager Joined: 2021

Karen joined Finborough Court in 2021 and oversees all the business elements of the home such as maintenance, ancillary services (kitchen and housekeeping) and the financial administration.


Karen lives locally with her husband, two teenagers and Peggy the cocker spaniel.

Simon

Simon Welham

Job Title: Activities and Community Engagement (ACE) Facilitator Joined: 2023

Simon fulfils the lives of our family daily through leading times of devotion, leading afternoon activities and holding a monthly 'Family Meeting'. He arranges services led by local preachers as well as visits from local schools, from under 5's to secondary pupils. He arranges visits from entertainers throughout the year as well as regular trips out. This includes the annual trip to the seaside at Felixstowe 'Hub' which includes fish and chips, a stroll on the promenade and a paddle in the sea for the bravest individuals!


Being a talented musician, he fills our home with love and music, and nothing is too much trouble for him.

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