Yaxley House Care Home

Always a friendly welcome at Yaxley House, the staff are attentive to the residents' needs and go above and beyond to ensure the residents' comfort as well as their visitors'. We are always made to feel very welcome, and greeted with smile. My grandma has really thrived since being there, she has some wonderful meals and plenty of snacks to keep her going throughout the day. The home itself is in a beautiful rural location and is maintained and cleaned to a very high standard. A big thank you to all the team at Yaxley House for all their hard work and care, you are all superstars.

The staff at Yaxley House are amazing. They go above and above and beyond to ensure their residents have the best care possible. Dad has been with them for six months and although I was dubious at first, I couldn't wish for a better place of care.

Very friendly caring helpful team. Looked after my mother for five years and did a splendid job. Management has changed a lot but has not affected the standard of care. Mum always seems happy when we visit.

My Mother has been at Yaxley House since last September after her previous home closed down, we find the home very welcoming, caring staff and overall a very nice place to be. Mum seems happy but can get frustrated at times owing to her dementia but the staff are always trying to calm her and try to involve her as much as possible. She is very hard of hearing but can hear if spoken to loudly. I can honestly say that Yaxley House is a very well-presented care home.

I moved Mum here one year ago from a previous care home. She has a lovely room and over the last 6 months or so she has settled so well and any problems or queries are sorted for us straight away. Mum is very private and does not mix but there are lots of people to meet if she wanted to.

Staff have always been welcoming and my aunt has been smartly dressed when visiting.

everyone but the situation has been managed very professionally. From the carefully managed visits to the phone calls, there has always been a lovely atmosphere. My mother-in-law has settled in well and we are very pleased with the care she is receiving.

My mother of 101 years has been living independently for many years but eventually, I had to choose a care home for her remaining years. Yaxley House is close to where I live, so was an obvious choice, which I am delighted to advise was all that I hoped for, for my mother. It was quite a stressful time for her, to cope with the change of lifestyle but the staff have been so very helpful and caring and have been exemplary in helping over this difficult period. She is very happy in her new surroundings. I would recommend Yaxley House to anyone wishing to place an elderly relative in a caring and supportive environment.

The management and staff at Yaxley House have continued to provide a first-class service to the residents during these very challenging times. The residents appeared to have had a great Christmas, despite the fact visiting my relatives was extremely limited. The staff compensated for this and made sure that presents delivered to the home were opened and providing assistance to those residents who needed it, both mentally and physically. The management team is doing an excellent job keeping the families updated on the current situation, keeping us informed on how our family members are doing and coping, and arranging video chats where possible, and sending out photos when the resident cannot engage in video chats (such as my mother). This is a great comfort as it is the only contact we can realistically have at the moment, having taken the decision not to go and see Mum until we have been vaccinated. I am very happy with how the home is coping and the care my mother is receiving.

Thank you, Yaxley, and God Bless.

My Mother had been a resident for 6 and a half years. The home itself is a very comfortable cosy and family orientated place. It is well-presented and the standard of hygiene and care is excellent. The Manager and all the Care Staff are very professional. They have always treated my Mother with great respect, kindness and most of all a total commitment to looking after her. Communication between the home and family has been excellent. Reviews are updated regularly and the manager always kept me informed and worked with me. The home has an Entertainment Coordinator who keeps residents happy by organising lots of different activities to accommodate individual needs as well as inviting various groups and artists to play at the home. The Chef and Catering staff produce nutritious and wholesome food with good selections to satisfy varying tastes and no matter what time of day, will always provide a cup of tea and a cake to lift spirits.

My mother is always happy and clean in appearance, with nice clothes on. Care is taken with every resident to keep them looking nice and individual. Time is spent on special things as well as essential things. Mum loves her nails painted!

My mother was only in the home for 2-3 weeks before everywhere went into lockdown which was an extremely worrying time for everyone, but the way all the staff have looked after mum and keep me informed and updated has made a terribly difficult time easier.

My mother-in-law moved to Yaxley House just before lockdown earlier this year. The staff have been fantastic. She settled in quickly and often sends us messages telling us how happy she is and how lovely everyone is. The regular newsletters are excellent and whenever we contact Yaxley House, whether, by phone or email, we have had prompt and helpful replies. Staff have enabled Zoom calls which have been lovely. We feel very confident that my mother-in-law is receiving excellent care and that she is happy.

Choosing a care home is a difficult decision and based on factors unique to the person needing 24hr care. The past 2+ years has shown Yaxley House to be an excellent choice for my Mum. With a small number of residents, it is possible for all staff to get to know each person and the resulting care and support is evidently personalised. Her care has been suitability adjusted, in collaboration with relatives, as Alzheimer’s progresses and needs change. The home is in a quiet location, peaceful and calm with a number of communal areas to sit. Furnishings are ‘homely’ with coordinated colours and styles; there are small touches such as flowers. All areas are very clean and smell fresh, with ongoing upkeep and maintenance evident. While still within the security of the home, my Mum can freely access a courtyard garden if she wants to go for a walk or sit outside. My mum views Yaxley as her home which I think is testament to the vision of staff that it is residents ‘home‘ not just somewhere to be cared for.

This is a lovely home.

This is an excellent facility with a pleasant atmosphere and calm and helpful staff. The older part of the building is more cramped and confined, somewhat constrained by its traditional layout.

As all the residents here have dementia to a greater or lesser degree, this facility would not be suitable for a non-dementia patient.

Otherwise, they do a grand job.

My brother has been in Yaxley House for 3 months. I have found the staff very capable, kind and caring. They meet all my brother's needs and go above and beyond their duties in not only caring for my brother but all the residents. They are approachable and helpful and always have time to listen and give advice. A big thank you.

Good service, well looked after and highly recommended.

Yaxley House is a very caring place. They have the best interests of all the resident at heart and when my dad was unwell they showed genuine care for him.