Yaxley House Care Home

A Truly Wonderful Care Home - Thank You, Yaxley House!

A very dear family friend is a resident at Yaxley House, and I felt compelled to share just how truly wonderful this care home is.

Set in an idyllic location on the Norfolk/Suffolk border, Yaxley House is a warm, welcoming and very special place.

The entire team is absolutely brilliant - from the Support Workers and Catering Team to Activities, Domestic and Maintenance. Everyone is always cheerful, friendly and happy to help, no matter what you ask of them. Nothing ever seems too much trouble.

The home has also recently welcomed a lovely new Manager, whose door is always open and who is always happy to listen.

It is so reassuring to know that our family friend is surrounded by such kind and caring people.

Thank you, Yaxley House. You are all truly wonderful, and everything you do is so very much appreciated!

From the onset it was obvious how good this home is, The staff are so attentive and kind to the residents . the staff had a smile and cheerful look on their faces and nothing was too much trouble . Very impressed, pity all homes are not like Yaxley

My Mother has been staying at Yaxley House for respite care. It is a very welcoming and friendly environment. The staff have been first rate and made my Mother feel at home. She has been taking part in all of the activities and her mobility and general health improved during her stay. Everywhere is clean and well looked after, you can tell all the staff take pride in their roles. She has made friends and really enjoyed the communal meal times in the dining room. I would particularly like to thank the management team, who have been supportive and helped guide me through the whole process and the activities manager who was a great friend to my Mother. They all came to say goodbye when she left and gave my Mother a leaving present. Highly recommend!

Yaxley house is a one of a kind care home, you are made to feel welcome the moment you set foot in the door, the home is beautiful and the staff are amazing and consistently go above and beyond. I would highly recommend Yaxley house , we felt like one of the family. The food is delicious and the activities really do cater to everyone.

Overall a very good experience, staff always friendly and helpful. Would recommend although disappointed that allocated room didn't have shower facilities.

So an overall lovely place for Mum to live - thank you Yaxley House

My 97 year old nan moved in a few weeks ago.she has settled in extremely well with all the care from the staff who have made her feel very welcome.we have found the staff very friendly and caring.she has a nice clean room with all the facilities that she needs.My nan is also enjoying her meals where she can eat in the dining room or in her room which ever she prefers to do.

Yaxley House is well run. The staff are very good.

Above all, it is the wonderful staff that make the Yaxley House special.

Very kind care staff, very clean the only let down was the food and drink vegetarian option was the same each day for the 7 days mum was in your care.

During our time at Yaxley we saw four changes in management each with fresh ideas and promises but sadly none came to fruition. Deeply saddened by the experience.

They have made the transition from hospital to care home so much easier for dad and also his loved ones.

My father is a full-time resident at Yaxley Care Home in Suffolk. Dad has dementia, so he needs a lot of care. In the 18 months since Dad became a resident, I am in awe at the level of attention he has received. Dad is treated like a beloved family member. The staff know him well and joke with him constantly. I ask my dad constantly if he is happy. Without any doubt, my dad is adamant that Yaxley is the place for him. Also, Yaxley has a great programme of activities that, fortunately, Dad is able to enjoy.

The stand out aspect of the care at Yaxley House is the warm and positive attitude of the staff. The combination of a modern wing with a traditional building allows residents to go outdoors but remain within the safe area. I have always found the home to be spotlessly clean and I was surprised on my first visit to find that it does not smell like a care home. My father has been a resident for nearly two years and I have always observed him to but treated with respect by warm and friendly staff, even when his condition makes this very difficult. I have always made welcome to visit and be involved as much or as little as I wish with his care. The food is very good, always a choice of two different dishes. Sharing lunch with my father is one of my few ways to interact with him and the quality of the food makes this much easier! I have never regretted my decision to move my father to Yaxley and would make exactly the same decision today.

This is such a wonderful care home. I'm so pleased to have Dad here. The staff are lovely, kind and helpful plus make me feel very welcome when I come and visit. The activities are amazing too. So much goes on in Yaxley during the week. Bingo, armchair exercises, singing and live music. Dad has also taken up playing the guitar again, which has been encouraged by Yaxley and due to his love of music - they have taken him out on a number of trips. We are so fortunate to have found Yaxley. We receive many photos of Dad enjoying himself and I couldn't be more happy.

I can’t thank the staff at Yaxley enough, they look after my uncle with such care and attention. He loves the activities, the food has improved dramatically over the last few months and it’s in a beautiful location in the countryside. It’s also lovely to visit them as the staff are so friendly. Thanks all.

The setting of Yaxley House is rural and secluded with normal security arrangements you would expect to keep residents secure. Some rooms are en-suite, others share communal bathrooms. The home is warm and clean. Regular entertainment is provided and trips out for the residents and if you wish to take your loved ones out yourself there is also that option. Yaxley really shines in the care they provide. My mum recently moved here following a stroke which has been difficult for her, no longer living independently. Equally, it has been quite traumatic for us her close family too. The staff at Yaxley have done so much in so many ways to make the transition as painless as possible for all of us. All staff without exception exude kindness and concern. They all go above and beyond to make certain that my mum and her family are supported. It is difficult to praise them enough. I know with certainty that Mum is being looked after with kindness and that she is safe, secure and eating properly.

My grandad was in Yaxley House for respite care over Christmas and new year. The staff were so attentive to him, especially the carers, nothing was too troublesome at all. He got to do loads of activities and we managed to get lots of meetings with management to talk about his care as well.

It has been hard for Mum to move from home where she had lived for 56 years and to accept she needed a higher level of care. I have found all the staff really helpful, friendly, caring and considerate to her needs. Mum is quite a private person and the team has recognised this. They keep me updated with any concerns they have and resolutions. Since she arrived in November I have seen her smile far more than she had for a long time and it is lovely to see.

My mother, even at the age of 101, was able to enjoy many of these activities and still experience a traditional Christmas.