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Care Provided by Oriel Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All food, care and any activities run within the home, including visits to museums, parks, cafes etc.
The price(s) shown are provided by the care home. Contact Oriel Lodge for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Oriel Lodge Ltd
- Private Owned
Person in charge
- Danielle Demaj(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
- Number of floors: 3
Room Information
- Single Rooms (22)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome during the day. They invite families and loved ones at all times to join in activities and meal times. Appointments to view the home or meet the manager can be arranged by calling the home.
Parking
- Car park available for use by visitors.
Are you the Owner/Manager of Oriel Lodge?View your Advertising Options
Oriel Lodge Reviews (23)
9.5
Oriel Lodge has a Review Score of 9.5 (9.539) out of 10, based on 7 reviews in the last 2 years.
Over all time Oriel Lodge has 23 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Oriel Lodge
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Review from S B (Daughter of Resident) published on 30 July 2026 Submitted via Website•
Overall Experience
During the hot weather the staff made sure the residents and visitors were well looked after and kept as cool as possible. The staff ensured residents were kept hydrated and there were sufficient fans to keep residents cool.
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Review from C B (Granddaughter of Resident) published on 30 July 2026 Submitted via Website•
Overall Experience
We cannot speak highly enough of Oriel Lodge. From the moment my nan moved in, the staff have been incredibly kind, compassionate, and accommodating, always going above and beyond to ensure she feels comfortable, safe, and well cared for. Their genuine warmth and dedication are evident in everything they do, and it provides our family with great reassurance knowing she is in such capable hands.
The level of care and attention she receives is exceptional, and it is wonderful to see how happy and settled she is living there. The staff treat every resident with dignity and respect, creating a welcoming and supportive environment that truly feels like home.
We are extremely grateful for everything the team at Oriel Lodge does, and we would not hesitate to recommend it to anyone looking for outstanding residential care for a loved one.
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Review from T L (Friend of Resident) published on 28 July 2026 Submitted via Website•
Overall Experience
I've visited my friend at Oriel Lodge a number of times and have always been impressed. The staff are friendly, caring, and always make visitors feel welcome. My friend seems happy, well looked after, and really enjoys the activities, which are always varied and well organised. The home is clean, has a lovely atmosphere, and it's clear the staff genuinely care about the residents. It's always nice to visit and see everyone smiling and enjoying their day.
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Review from Rosemary H (Daughter of Resident) published on 10 December 2025 Submitted via Website•
Overall Experience
My Mum was a resident at Oriel Lodge for 8 years. She went in when she could no longer manage living alone with Alzheimers. As a family we were grateful that Mum was well-cared for & comfortable in a small homely Care Home environment.. Over the years we always found the staff cheerful, caring, friendly & helpful, the facilities homely, clean and bright, the food home-cooked, delicious & nutritious. As visitors we were always made welcome whatever time of day we called in. It is a testament to the care of the manager and staff that Mum was never distressed and was settled for such an extended period of time at Oriel Lodge. It was her final home. My Mum passed away in October comfortable and cared for in her own bed looked after by the staff and with her family at her side. I couldn't speak more highly of them if I tried. Thank you Danielle and All the Team at Oriel Lodge for the years of care. Rose
↩Reply from Danielle, Manager at Oriel Lodge
Dear Rosemary, Thank you for your kind feedback. All of us miss Gwyn and loved having her with us.
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Review from Jenny P (Daughter of Resident) published on 22 August 2025 Submitted via Website•
Overall Experience
Mum recently moved to Oriel Lodge and we have been delighted with how well and quickly she has settled. The home appears to be very well managed, the staff are so kind, friendly and caring and mum always looks happy and well cared for. Mum has taken part in a range of activities and has been out on trips and looks happier and more relaxed than she has done for a very long time. We cannot thank the staff enough for all their hard work which has made the transition so smooth. The food is excellent and also the maintenance and housekeeping is of a high standard. Mum arrived late in the afternoon on her first day and by the next morning all her pictures had been put up on the wall and her room looked so homely. Family who have visited recently said that mum already looks five years younger!
↩Reply from Danielle Demaj, Manager at Oriel Lodge
Thank you for your kind words. We are always focused on provided the best care for all our residents and strive to create a welcoming atmosphere for them as soon as they arrive into their new home.
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Review from Jim T (Husband of Resident) published on 24 July 2025 Submitted via Website•
Overall Experience
After returning my wife back to orial lodge the manager and her team made her return as enjoyable as they could and it worked the manager and her staff are amazing they all know how to care for the patients and are always pleasant to families visiting you be hard to find a better place so three cheers for the manager and her staff .
↩Reply from Danielle Demaj, Manager at Oriel Lodge
Thank you for your feedback. We were delighted to have your wife back with us. We are proud of how we care for all of our residents, and pleased that you have recognised our service.
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Review from Rob W (Son of Resident) published on 2 September 2024 Submitted via Website•
Overall Experience
Great care and empathy for my Dad.
He has a number of calls and always has great communication and follow-up.
He has a number of calls and always has great communication and follow-up.
Can't thank them enough. It's great to know that your family is so cared for by a wonderful team.
↩Reply from Danielle, Manager at Oriel Lodge
Thank you for your review. We make a concerted effort to treat everyone with due respect and care. It is our belief that we are helping support them in their new home.
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Review from Shelley H (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card•
Overall Experience
My mother has been in Oriel Lodge for 5 years now. She settled in well and feel secure there. The staff are wonderful and caring and treat all the residents with compassion. We attended ther summer family barbeque last weekend. to was well attended by families and staff and was a lovely happy day. We are very grateful that our mother is so well looked after.
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Review from Elizabeth B (Daughter-in-law of Resident) published on 30 August 2022 Submitted via Postal Card•
Overall Experience
My father-in-law, with advanced Alzheimers, needed care in January 2022. There were no places at our preferred home Oriel Lodge close to his family home. In May a place became available and with the help of the manager and a carer he was accepted. This carer went out of her way in her own time to collect from a previous home with his care needs/lifestyle requirements. He is extremely happy in his new home. Communication with the family is excellent. Oriel Lodge is immaculately clean, excellent care, excellent food and organised social occasions. Nothing is too much bother.
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Review from A W (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card•
Overall Experience
Mum has been so well looked after since moving to Oriel Lodge. Her quality of life has greatly improved as there is lots of social contact in this caring environment. She is happy and so are we!
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Review from Diane T (Sister of Resident) published on 24 August 2022 Submitted via Website•
Overall Experience
First my Sister seems happy and well cared for. We went to the homes barbecue on Saturday 6-8-22 and we were well looked after and all the clients seemed to enjoy the day and had smiles on their faces plus some of the staff gave up some of their own time to help out. Well done all the staff
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Review from A M (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card•
Overall Experience
Mum is very settled and content at Oriel Lodge. The staff are brilliant - very caring and supportive and friendly. Mum is always well cared for and treated with dignity and respect. She also seems to enjoy the food and seems to be doing well and with the food. She had a nice room which always seems clean and tidy. Mum is quite introverted, as was quite withdrawn before coming to Oriel Lodge, but seems to enjoy the community and experience here.
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Review from Mark T (Son of Resident) published on 22 August 2022 Submitted via Postal Card•
Overall Experience
Staff have always been welcoming and show dedicated support to my mum and all the other residents. The atmosphere is always friendly when I visit, and my mum appears to have settled in well now after an initial period of wanting to go home.
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Review from J S (Daughter of Resident) published on 22 August 2022 Submitted via Postal Card•
Overall Experience
Mum has settled so well and is happy and content. The staff have always been kind, caring and supportive of both Mum and the family as a whole. We have complete peace of mind that Mum is safe and being well looked after. The staff are wonderful.
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Review from D L (Daughter-in-law of Resident) published on 21 July 2022 Submitted via Postal Card•
Overall Experience
Our relation moved into Oriel Lodge two months ago. The move has not been easy for her but the staff and management have gone out of their way to help her feel settled and happy.
They have gone above and beyond our expectations and we are very grateful.
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Review from Rosemary R (Daughter of Resident) published on 21 June 2022 Submitted via Postal Card•
Overall Experience
Staff most helpful and seem very caring. Nice to know Mum being cared for and her needs, medical care good, and frequently checked.
Occupational therapy would be appreciated as very little activity takes place. Need more active movement while seated, and limbs moving and circulation.
Occupational therapy would be appreciated as very little activity takes place. Need more active movement while seated, and limbs moving and circulation.
Communication with staff and contemporaries would be good, although staff very busy. Overall very good.
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Review from V P (Cousin of Resident) published on 12 January 2021 Submitted via Postal Card•
Overall Experience
The staff are very friendly, caring and treat the residents with dignity. I was not able to look around the home in person but it looked very nice on Zoom.
↩Reply from Oriel Lodge, Manager at Oriel Lodge
Many thanks for your kind feedback. We look forward to having you come visit properly once this pandemic is behind us.Sincerely,
Oriel Lodge
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Review from Catherine E (Friend of Resident) published on 6 January 2021 Submitted via Postal Card•
Overall Experience
Ever since my friend arrived in May, the staff have done everything to make her feel settled, and they show nothing but care and respect. Trying to make sure that her life is as happy as possible.
↩Reply from Oriel Lodge, Manager at Oriel Lodge
Dear Catherine, Thanks your for your kind words. We want all our residents to feel happy and settled in their new home. Thank you.
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Review from Rosemary (Wife of Resident) published on 28 February 2020 Submitted via Postal Card•
Overall Experience
All the staff were extremely compassionate and caring. Nothing was too much trouble for them attending to my husband in his final hours.
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Review from J B (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card•
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Orel Lodge is very clean and all the staff are very friendly. My Dad likes it here.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Oriel Lodge.
Upcoming Events
There are no upcoming events for Oriel Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Oriel Lodge.
Accreditations
There are no accreditations posted yet for Oriel Lodge.
Meet the Team (0)
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Frequently Asked Questions about Oriel Lodge
What types of Care is Oriel Lodge registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oriel Lodge have?
There are 22 Single Rooms.
What are the Facilities & Services at Oriel Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oriel Lodge to the centre of Bath?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oriel Lodge to verify any information. View our terms and conditions. Oriel Lodge has a Basic Service -more info.