Stokeleigh Lodge Retirement Home Ltd

3 Downs Park West, Westbury Park, Bristol BS6 7QQ
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9.2 10 Reviews
  • Stokeleigh Lodge Retirement Home Ltd, Bristol
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100

These prices are only a guideline, please contact Stokeleigh Lodge Retirement Home Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Stokeleigh Lodge Retirement Home Ltd

Person in charge

  • Narinder Kaur (Owner)

Local Authority / Social Services

Admission Criteria

  • Subject to care needs assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (7)
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Stokeleigh Lodge Retirement Home Ltd Reviews (10)

9.2

Stokeleigh Lodge Retirement Home Ltd has a Review Score of 9.2 (9.175) out of 10, based on 4 reviews in the last 2 years.
Over all time Stokeleigh Lodge Retirement Home Ltd has 10 reviews.

Overall Experience
  • 6
  • 4
  • 0
  • 0
  • 0
Date Published
  • 10
  • 2
  • 4
  • 4
  • 6
Reviewer Connection to Stokeleigh Lodge Retirement Home Ltd
  • 4
  • 2
  • 2
  • 2
Total of 10, showing 1-10
Review from Helen T (Friend of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
H
I sent this a while ago and can still say The care is still excellent .


I am very pleased I am with the care and attention my friend gets from your care home.


My friend is challenging and when I visit I see nothing but patience and care from all your staff.


My friend seems to thrive and

is much happier there than he was at home for many years.
I have watched your staff with many of your patients ( sorry was t sure right word)
And all get the same level of care. And kindness.


I think you should ,be proud of the care you give.


I have dealt with two other care homes and not seen the same level of care
Thank you!


Ps. when my friend was admitted it was very distressing four me and I also had the same level of kindness given to me.

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Review from Marek T (Son of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a professional care home entertainer with my wife, we see very many care homes and how residents are looked after. We have got to know the staff and management in many care homes across the UK so I can provide a very objective view of how Stokeleigh Lodge compares. Care homes vary widely in terms
of carer quality and management motivation.


I can wholeheartedly recommend Stokeleigh Lodge as the best I have witnessed in terms of care and attention to the residents. The number of residents is much lower than many large care homes which means the carers know all the residents very well. The location in one the best areas of Bristol and overlooking the Downs, as well as the ready access to a garden, are real benefits. Over the two years that my mother has been a resident there have been a couple of management changes but each time the level of hands-on care and information supplied to family has improved. I would not consider moving my mother to any other care home, this is a little gem

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Review from E W (Sister of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Not sure exactly how long the manager has managed StokeLeigh Lodge but since her arrival there has been a distinct improvement in the attempts to take my brother out and to really interesting places. Prior to this we were concerned that my brother appeared to have very little stimulation of any sort
and seemed to watch a lot of television. My brother has clearly enjoyed these outings plus other activities that the manager has introduced within the Home and appears to be benefiting greatly from them.
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Review from Linda B (Sister of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the manager, all carers and domestic staff helpful, caring, empathetic, cheerful, pro active and really good listeners, as well as hard working diligent in their roles. My brother settled in really well and told me he is happy, feels safe and it's working well for him. Staff are always available
for me to contact for any queries e.g about medication or hospital outpatient appointments. I appreciate this and so do all of our family.
General environment is pleasant, kept clean and my brother's room is always kept nicely when I regularly drop in unannounced. There are regular weekly and seasonal activities and celebrations. My brother enjoys the food there. I'm very happy that he has found a home at Stokeleigh Lodge Retirement Home and so are all his family.
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Review from Jeremy F (Son of Resident) published on 14 September 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was a resident for over three years. Throughout this period, she was treated with respect and kindness by the staff. She was bed-bound for the last 9-months of her life and was on end of life processes for the final two months. Her care was very attentive during this difficult period. My thanks
to the staff.
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Review from Glen W (Son of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care for Dad in his later years at Stokeleigh Lodge from all staff.
Would highly recommend the care home and management of all services.
All care needs considered and safe at all times.
Reply from Annette Hopkins, Manager at Stokeleigh Lodge Retirement Home Ltd

He was a character, and he will be sadly missed by all the staff at Stokeleigh Lodge.

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Review from Charles P (Son of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very friendly and caring for the residents. The recent decorations and new furniture have given the home a much brighter outlook.
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Review from Micheal D (Friend of Resident) published on 10 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very glad to see lots of activities going on in the home, my friend especially enjoyed the exercise classes and the quizzes that were organised by the staff.
The staff were very friendly and couldn't do enough for the clients at Stokeleigh.
The menus looked very good as catered for all needs.
The
management and senior team were very helpful.
The home was very clean and tidy at all times I visited.
My friend was very happy with the care and accommodation.
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Review from Shirley M (Daughter of Resident) published on 27 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stokeleigh Lodge were amazing! They looked after my mother and I can't express my gratitude enough of how well they looked after mum.
The staff were so caring and treated mum with such respect and dignity.
The food was great, always plenty of choice and mum always commented on how tasty this was.
The
management team were amazing nothing was too much trouble, she went above and beyond.
Excellent gold service.
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Review from S C (Daughter of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been resident since July 2016. I have been impressed by the kindness and professionalism of the management and staff. Working with people with dementia is challenging but the staff are cheerful and welcoming. You can visit unannounced any time and activities are good and varied. Regular
relatives' meetings are now being held.
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Current Review Score: 9.2 (9.175)

Overview of Review Score

The Review Score of 9.2 (9.175) out of 10 for Stokeleigh Lodge Retirement Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Stokeleigh Lodge Retirement Home Ltd is calculated as follows: ( (37 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 45 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.375 Points relating to the number of positive Reviews for Stokeleigh Lodge Retirement Home Ltd is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 4 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Stokeleigh Lodge Retirement Home Ltd

What types of Care is Stokeleigh Lodge Retirement Home Ltd registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stokeleigh Lodge Retirement Home Ltd have?

There are 15 Single Rooms.

What are the Facilities & Services at Stokeleigh Lodge Retirement Home Ltd?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Stokeleigh Lodge Retirement Home Ltd to the centre of Bristol?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stokeleigh Lodge Retirement Home Ltd to verify any information. View our terms and conditions. Stokeleigh Lodge Retirement Home Ltd has an Basic Service - more info.