Badminton Place

Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ
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9.2 78 Reviews
  • Badminton Place, Bristol
Welcome to Badminton Place — Where Exceptional Care Meets Everyday Luxury

Nestled in Cribbs Causeway and easily accessible from both Bristol and Portishead, Badminton Place is a purpose-built, luxury care home offering residential, nursing and dementia care. Fully open to new admissions, the home blends five-star comfort with a vibrant community spirit.

From its elegant bistro and bar to a bespoke gym and beautifully landscaped outdoor spaces across multiple levels, every detail has been thoughtfully designed to enhance quality of life. With 71 spacious en-suite bedrooms, this is care reimagined — stylish, comfortable and tailored to you.

The experienced management team, exceptional hospitality staff and talented chefs help to create a warm, social atmosphere where residents feel truly at home. Whether enjoying a chef-prepared meal, taking part in meaningful activities, or relaxing with loved ones, life at Badminton Place is all about choice, comfort and connection.

Discover more
To learn more or book a personalised visit, sign up to their mailing list or get in touch with the team today.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1985
  • Self-Funded Nursing Dementia Care: from £2185
  • RESPITE Self-Funded Residential Care: from £1850
  • RESPITE Self-Funded Residential Dementia Care: from £1850
  • RESPITE Self-Funded Nursing Care: from £2135
  • RESPITE Self-Funded Nursing Dementia Care: from £2335

Our fee structure is dependency led and all fees are confirmed after a pre-admission assessment has been carried out.


Please note that all fees are fully inclusive, to include hairdressing, activities, outings, initial consultation with the physiotherapist, chiropody newspapers, massage therapist are just a few to list.

These prices are only a guideline, please contact Badminton Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Angela Madden (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (73)
  • Single Rooms with ensuite Wet Room (73)

Visiting

  • Badminton Place welcome all family and friends to visit at anytime, no appointments are necessary. If visiting, the home is happy to arrange a guided tour on a 1-1 at a time and date convenient to suit visitors needs.

Parking

  • Parking available on-site, including two disability spaces.

Badminton Place Reviews (78)

Total of 78, showing 1-20
9.2

Badminton Place has a Review Score of 9.2 (9.218) out of 10, based on 26 reviews in the last 2 years. Over all time Badminton Place has 78 reviews.

Overall Experience

  • 65
  • 8
  • 1
  • 2
  • 2

Date Published

78
6
13
26
52

Review from J M (Wife of Resident) published on 21 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to start? My husband was handed about like piece of luggage not as living human being. So when I came across Badminton Place. The first being a luxurious way for anyone to live. Everyone deserves this. The total experience is quality, exception care, amazing food and happy staff and residents.
In fact his his friends have remarked about this "when can I move in". Many emails from me to his friends around the world, now know about Badminton Place.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for your heartfelt words and for sharing your experience of Badminton Place. It was truly our privilege to care for your husband, a lovely man and, as you perfectly put it, an absolute legend.We are so sorry to hear that his journey before arriving with us was difficult. That makes it all the more meaningful to know that Badminton Place brought you both comfort, dignity, and joy during his time here. It means the world to us that you found the care, food, and overall atmosphere to be exceptional, our team works hard every day to make sure every resident is treated with the compassion and respect they deserve.Please do pass on our warm regards to his friends, and thank you for helping to spread the word about our home. You will always remain part of the Badminton Place family.

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Review from Terence W (Respite Resident) assisted by family/friend published on 17 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, really enjoyed my stay
I will miss you

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for your lovely words, it was an absolute pleasure having you with us for your respite stay. You brought such warmth and good humour to Badminton Place, and you've certainly left a lasting impression on us all.We were so pleased to see you and your family at our recent Summer Fayre, and it's been wonderful to see you continuing to come along to the Veterans Coffee Mornings, your presence really brightens the room. See you soon!

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Review from Roy M (Husband of Resident) published on 16 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Badminton Place 10 weeks & during this time she has had excellent care. Alas during her stay she has become weaker, she can no longer stand & requires to be lifted in & out of her chair, her bed & to the loo. This has required more care from the staff which they have fulfilled to
our satisfaction.
A bottle of scent in a box that I brought in & put in drawer by the bed a week or so ago has disappeared.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you for taking the time to share your feedback. I'm so pleased to hear that your wife has received excellent care during her time with us, and that our team has met your expectations, especially as her care needs have increased. Your kind words mean a great deal to the staff who support her each day with compassion and dignity.I'm very sorry to hear about the missing bottle of scent. Please accept my sincere apologies for any distress this has caused. We understand how important personal belongings are. Following my conversation with your daughter, our Home Manager will be looking into this further and will follow up with you directly.Thank you again for your feedback, it helps us to continuously improve the service we provide to our residents and their families.

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Review from Karen P (Daughter of Resident) published on 7 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad ,who has mild/moderate Dementia stayed here while his partner had a holiday. He was very happy , the Staff are all so lovely, friendly and helpful and really made his stay special. The food is exceptionally good. Thsnk you to all the staff. Beautiful care home. Wish it was more affordable but
long term stay.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for taking the time to share such kind words following your dad's recent stay with us at Badminton Place.It was truly a pleasure to have him with us - the energy and warmth of his personality brought many smiles to both staff and residents alike. We're so pleased to hear that he felt happy and well cared for during his time here, and I will be sure to pass on your lovely feedback to the team, who always go above and beyond to make each stay special.We're especially glad that he enjoyed the food - our chefs will be delighted to hear that it stood out!Thank you once again - it was our privilege to care for your dad.

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Review from Vivien W (Friend of Resident) published on 8 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience and that of the family has been very positive. Since arriving at Badminton Place our friend's dementia has improved in awareness and responses. All thanks to the stimulation and care he's now receiving. We couldn't speak more highly of Badminton Place - accommodation and staff. Keep up
the good work.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for taking the time to share your kind words about your friend's experience at Badminton Place. We are truly heartened to hear that you and the wider family have noticed such a positive change in his awareness and responses since joining us.Our team is dedicated to creating a warm, stimulating, and supportive environment where every resident can thrive, so your feedback means a great deal to us. It's incredibly rewarding to know that our care and approach to dementia support are making a real difference.I will be sure to pass your lovely comments on to our care team and all staff-they'll be absolutely delighted.Thank you again for your support and encouragement.

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Review from S L (Son of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Badminton Place on 6th November 2024. The facilities are first class and the hospitality and acceptance that he has received from all members of staff has been second to none. On 30th Jan 2025, he celebrated his 103rd birthday and again all members of staff provided him with a birthday
party to remember, for which he and our family are extremely grateful. We as a family are so pleased that he is comfortable and well cared for in this super establishment, and once again I cannot thank all the staff enough for their support and understanding in helping Dad adjust to his new environment.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for your kind words and for sharing your father's experience at Badminton Place. It's truly heart-warming to hear how well he has settled in and that our team has made him feel so welcome. Celebrating his 103rd birthday with him was an absolute privilege, and we're delighted that it was such a special occasion for him and your family. We loved it! Ensuring our residents feel at home, comfortable, and supported is at the heart of everything we do, and your feedback means the world to us. Thank you for your trust- we're honoured to care for your father!

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Review from Rosemary W (Cousin of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional from start to finish!
Requested an assessment and was moved in within three days.
The whole team pulled out all the stops to make it happen. Care plan in place, registered at doctors etc., all done. All staff, without exception, are helpful and kind, could not do enough. One particular
staff member even came to work early, to ensure all clothes were labeled and put away. I have no doubt, I have the best care home for my cousin and the look of joy on her face when she arrived confirmed that. Thank you all so much.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for your wonderful review and thoughtful words. It truly means so much to us to know that your cousin's move into our home was a smooth and positive experience. We understand how important this transition is for families, and we are so pleased that we could help make it as seamless and reassuring as possible. Our team genuinely cares about every resident, and hearing that their kindness and dedication made a difference to you and your cousin is incredibly touching. I will make sure to share your lovely comments with everyone, especially our staff member who went the extra mile to ensure everything was just right. Most of all, knowing that your cousin's face lit up with joy when she arrived was the best reward we could ask for. We feel privileged to be part of her journey and will continue to do everything we can to make her feel safe, happy, and at home. If there's ever anything more we can do for you both, please don't hesitate to reach out.

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Review from Shaun H (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Lovely place but that's about it. Unbelievable amount of neglect towards the patients that family and friends have witnessed and brought to the staff's attention, which most just ignored. Sadly told my mum had passed away from a heart attack but now have find out she had choked to death (ongoing enquiry).
At
least 10 managers have left since my mums care started and the few good staff they've had have all left. Don't be fooled by the looks of the home. The care is disgusting and boarding on inhumane.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

I want to start by expressing my heartfelt condolences for the loss of your mother. I cannot begin to imagine how difficult this has been for you and your family. Please know that we are deeply sorry for the pain and distress you have experienced.
We are fully committed to understanding what has happened and addressing the issues you have brought to our attention. As you are aware, there is an ongoing investigation/enquiry involving our Home Manager and Operations Director to thoroughly examine the circumstances surrounding your mother's care. We are working diligently to ensure that all concerns are taken seriously and that the investigation/enquiry is both thorough and transparent.
While we acknowledge there have been some staff changes in the past, our current team is very experienced, stable, passionate, and fully aligned in their commitment to the well-being of all who live here. We continue to be committed to making meaningful changes to ensure every resident receives the care, dignity, and respect they deserve.
At this time, I'm unable to comment further but if there is anything more you would like to share, please do not hesitate to contact our Operations Director or our Home Manager with whom you have been meeting. Your voice is important to us, and we are here to listen and support you during this difficult time.

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Review from Sue L (Daughter of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Badminton Place have been very supportive and helpful, answering all our questions to help my father settle in. He has been here four days and is beginning to understand that he only has to ask to get his questions answered. There have been a few hiccups along the way but the staff have
dealt with them professionally and speedily. The food is excellent, surroundings very comfortable and the staff are kind and caring.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for sharing your experience with us. We're truly grateful for your kind words about our team and the care we provide at Badminton Place. It's wonderful to hear that your father is starting to settle in and feel more comfortable knowing that we're here to answer his questions. We understand that transitioning into a new environment can sometimes come with challenges and we're glad to know that any hiccups along the way were addressed quickly and professionally. Your feedback reassures us that we're on the right path to delivering the level of care and support we strive for. I'm delighted to hear that you're happy with the food, surroundings and most importantly, the kindness and care from our team. Please don't hesitate to reach out to me or any member of the team if there's anything more we can do to support your father's journey with us. Thank you again for your thoughtful review, it means so much to us.

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Review from Mallissa R (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been here since the 29th of October after staying 4 weeks in another home. From first impressions, not only is the home beautiful, the staff are so kind and friendly and nothing is too much of a bother for them. I would highly recommend it already! The standard of care and attention
to residents is top of the scale.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for your heartfelt review. It means the world to us that your dad's transition into our home has been met with such a positive experience. We understand how important it is to feel confident and reassured when choosing the right place for a loved one, and we are truly touched that you found our home welcoming and our staff so kind and attentive. Providing exceptional care, warmth, and support is at the core of everything we do, and knowing that we've made a good impression from the start is incredibly rewarding. Your recommendation is deeply appreciated, and we'll continue to do everything we can to ensure your dad feels cared for, valued, and at home. Thank you again for sharing your thoughts. We are here for you and your family every step of the way.

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Review from A H (Friend of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend, who sadly lives with dementia. My friend appears to be happy and contented. The home is very lovely, caring and attentive nursing home, nothing is too much trouble. There has been some disruption with management and staff change recently and sometimes it feels that there is not enough
staff on duty to help. This has worried me and impacted on my expectations of my friend being looked after and heightened my anxiety of the unknown however I can truly say that, whilst still a little nervous and apprehensive, I have seen lots of new faces and long-standing staff throughout the home. (Not where they are usually as staff have been moved around). Everyone is always busy but staff and the new management always manage to find the time to chat with me, even if it feels like a quick hello. It is refreshing and reassuring to see the manager out and about chatting to residents and visitors and hugging staff! The home is starting to feel homely and relaxed. Thank you.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for taking the time to share your thoughtful feedback. We're deeply touched by your kind words and are delighted to hear that your friend appears happy and content in our care. It's our utmost priority to create a warm, homely environment and we're glad this has been reflected in your visits. We are especially pleased that you find our team caring, attentive and always ready to help, despite the busy atmosphere. We truly believe that every interaction counts and it's wonderful to know that our new management, along with our dedicated staff, is making time to connect with both residents and visitors, even during a quick chat or a warm greeting. The small moments often contribute the most to fostering that sense of community and reassurance. Thank you again for your trust and ongoing support.

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Review from Anne B (Wife of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent two weeks in Badminton Place receiving respite care. It is fair to say he would prefer to be at home but he came home saying his experience was good. The room was comfortable and well-appointed. The food was excellent and the care given was good, very good in some cases. I was impressed
by the management's help in setting up the two-week care, especially providing a recliner chair to make his visit possible. The staff are all welcoming and helpful and I am very grateful to them for looking after him, and me so well.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for sharing your experience with us. We understand how challenging it must have been for your husband to be away from home, so it truly means a lot to hear that. I'm glad to know that he found his room comfortable and that he enjoyed the meals. It's heart-warming to hear that the care he received was appreciated and I'm particularly pleased that our team could make his stay more comfortable with the recliner chair. We always strive to ensure that each resident's needs are met in a way that makes them feel at ease and I'm thankful we were able to do that for you both. We look forward to seeing you both soon.

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Review from Penelope M (Daughter of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended the bingo and bubbles event with Dad on Wednesday. It was so nice to see all the residents' families and staff taking part and enjoying the fun!
The food was excellent with the most amazing selection of desserts, both beautiful to look at and delicious to eat!
A huge thank you to everyone
for all your hard work, it was much appreciated.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for taking the time to share such wonderful feedback about our bingo and bubbles event! We are thrilled to hear that you, your dad and everyone who attended had a fantastic time. It's always a joy to see families, residents and staff coming together to enjoy these special moments. We're delighted that you enjoyed the food, especially the desserts! Our catering team will be so pleased to know their hard work and attention to detail were appreciated. We always strive to create events that not only bring joy to our residents but also allow families to share in the fun and create lasting memories. I will be sure to pass on your kind words to all the staff involved - they work tirelessly to ensure each event is a success and feedback like yours truly means the world to them. Thank you again for your support and we look forward to welcoming you to more events in the future!

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Review from Heather C (Niece of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to see our uncle for the first time. We were extremely pleased with the whole experience of our visit. The staff were happy and very helpful. We came on the day when the lady was singing, excellent.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you for sharing your wonderful experience with us! We're so glad that your first visit to see your uncle at Badminton Place was a positive one. It's heart-warming to know that our team made you feel welcome and supported, I'll be sure to pass along your kind words to them. We're also pleased to hear that you enjoyed the performance by our singer. We aim to create an uplifting atmosphere for our residents and their families, so it's fantastic to know that it added to your visit. We look forward to seeing you again soon!

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Review from G D (Respite Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I required respite after an operation. Marketing was excellent however, it did not follow through. All the staff were caring and professional. Badmington Place is rated 5 stars, I unfortunately do not feel this is warranted. On my first night, I found my emergency button didn't work, stains on the carpet,
general cleanliness of rooms and lifts was poor. Food and especially management are very hit and miss, (too many chiefs). Three stars!

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you for taking the time to share your detailed feedback about your stay at Badminton Place. Following our conversation on your visit after your respite stay, I want to assure you that we have taken your concerns to heart. We appreciate your honest feedback as it helps us continue to enhance our services. We deeply regret to hear that your experience did not meet your expectations. Firstly, we are pleased to know that our staff's care and professionalism made a positive impression on you. We pride ourselves on our team's dedication to our residents' well-being, and it is encouraging to hear that this was reflected during your stay. We have already communicated your feedback to our teams to address these lapses immediately. Additionally, on your recent visit, it is great to see that your recovery has improved since your surgery, and we are all so happy to be part of your journey to better health.

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Review from Steven S (Husband of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care home just wonderful. The staff are all first-class and such lovely people.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for taking the time to share your positive experience with our care home. We are thrilled to hear that you found the environment wonderful and our staff first-class. We consider it a privilege to serve our residents and their families and we're so glad you felt the warmth and dedication of our team. Your kind words serve as a wonderful encouragement to all of us.

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Review from D T (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been thriving whilst at Badminton Place. The staff are all very friendly and attentive. Her room is lovely, and she appreciated the roses in her room when she first arrived. The whole place is like a five-star hotel.

Reply from Philip McAllister, Customer Relations Manager at Badminton Place

Thank you so much for your heart-warming review! We're thrilled to hear that your mum has been thriving at Badminton Place. Our teams strive to create a warm and welcoming environment, and it's wonderful to know that your mum feels at home. We appreciate your kind words about our staff's friendliness and attentiveness, as well as the lovely touches we provide. Your feedback means the world to us, and we look forward to continuing to provide exceptional care to your mother.

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Review from Marcus F (Friend of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friends have been in care at Badminton Place for the last two years and have thoroughly enjoyed their experience. The attention of care by the staff (including support staff) has been exceptional. The Badminton team is always in contact should there be an issue or a change in living conditions.
I find their proactive approach to my friend's needs a definite asset in an industry where so many others are left unattended and neglected.
This care home, by other standards, sets the bar very high, yes costly but I don't think you can put a price on a loved one's health and care. Keep up the great work.

Reply from Chelsea Bligh, Customer Relations Manager at Badminton Place

Thank you so much for taking the time to share your lovely feedback, Marcus, we are honoured to have both of your close friends live with us here at Badminton Place. We are delighted to know you are satisfied with the level of care they are receiving and I will certainly share this feedback with all teams.
Thank you again.

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Review from A B (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Terrible experience with a high turnover of staff including management and also staff who can be exceptionally rude. At one point I witnessed 4 staff doing a jigsaw together and totally ignoring the residents in their "care". They frequently rush lunchtimes and do not allow the residents time to finish
their lunches independently, preferring to feed them, which I feel does not support their dignity and starts to make them more dependent. My experience on one occasion was that a resident was eating play dough, and on another, my father was left sitting in wet clothing shivering without socks or a jumper - the excuse was, "he must have spilt something". There appears to be a significant problem with theft as several brand new items of clothing have vanished whilst others have been shredded from new in less than 3 months. The dining room floor has not been properly washed and the table legs have food detritus on them. This causes numerous flies in this area which is not sanitary.

Reply from Chelsea Bligh, - at Badminton Place

Thank you for your review. I appreciate you’re in active discussions with with our home Management team and Operations team, who are working with you to address your concerns. We’re working hard to support you and your loved one.

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Review from Helen A (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents both moved into Badminton Place in October 2023. It was a difficult transition for them both, being a traumatic and sudden change of circumstances. Since their arrival, my mother has commented on several occasions that they both feel very well looked after; the regular staff have got to know
them both well and respond positively to their needs and requests. In particular, my father (who has dementia) has benefited enormously from having a greater interaction with both staff and residents.

Reply from Chelsea Bligh, Customer Relations Manager at Badminton Place

Thank you for taking the time to provide feedback, it is a pleasure to have both your mother and father living with us here at Badminton Place. They both have such warm characters and it's been lovely to watch them settle into their surroundings with support from one another and team members. Your feedback will be shared with the team and thank you again.

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.2 (9.218)

Overview of Review Score

The Review Score of 9.2 (9.218) out of 10 for Badminton Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.218 for Badminton Place is calculated as follows: ( (186 Excellents x 5) + (63 Goods x 4) + (22 Satisfactorys x 3) + (14 Poors x 2) + (23 Very Poors x 1) ) ÷ 308 Ratings = 4.218

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Badminton Place is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (7)

Meet the Team (6)

Angela

Angela Madden

Job Title: Home Manager

Joined: 2024

Angela Madden serves as the General Manager at Badminton Place, bringing nearly 40 years of extensive experience in health and social care. Her career encompasses managing nursing homes, residential homes, hospices, the learning disability sector, and charity care providers. Angela’s expertise is backed by her registrations with CIW and CQC in Wales and England, reflecting her deep commitment to high standards of care.


Angela was instrumental in the development and implementation of the Social Care Workers Code of Practice and the Standards Framework with the Welsh Assembly Government. This pivotal role underscores her dedication to advancing care practices and enhancing the quality of service.


Living in South Wales, Angela enjoys breath-taking views and the company of her pets: Tilly (Jack Russell), Henry (an elderly Maine Coon cat), and two ragdoll kittens, Thelma and Louise. She is also a proud mother and grandmother, with a growing family that includes a granddaughter, and a grandson expected soon.


Angela’s leadership philosophy is centred around leading by example, being visibly supportive within the home, and championing the quality and standards of elder care. Her passion drives her to ensure residents maintain their independence and make informed decisions, while she works collaboratively with all stakeholders.


Motivated by making a positive difference in people’s lives, Angela adheres to the principle: "Do one good thing for someone else every day." She strives for excellence in all aspects of care, staying current with regulations, and fostering a supportive and inclusive environment.

Monika

Monika Szwolko

Job Title: Head Housekeeper

Joined: 2023

Monika moved from Poland to the UK 18 years ago and has been working as Head Housekeeper within the local area for over 9 years before joining Badminton Place in 2023.


She is Head of a small team at Badminton Place including Laundry, and runs a tight ship ensuring that high standards are met at all times.


Monika is married, has two children and has a passion for music, and cars and loves to go on holiday at any opportunity.

Will

Will Corley

Job Title: Maintenance Manager

Joined: 2020

I have a passion for working in the care industry and joined Badminton Place House in 2023, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.


In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.

Mark

Mark Stuart

Job Title: Head Chef

Joined: 2024

With a distinguished career spanning some of the world’s most prestigious kitchens, Mark Stuart brings a wealth of experience and passion to his role as Head Chef at Badminton Place. He began his culinary journey at the renowned Garrick Club in Covent Garden, training at Westminster College before moving on to esteemed establishments such as The Goring Hotel, The House of Commons, and Voyager Wine Estate in Australia.


Mark’s most prestigious role saw him serve as Sous Chef at Buckingham Palace, where he played a key part in historic events, including the Royal Wedding of Prince William and Kate Middleton, the American Presidential State Visit, the Olympic Games ceremony, and the Diamond Jubilee. He cooked daily for Her Majesty The Queen and the Duke of Edinburgh, as well as other distinguished guests, including President Barack Obama and First Lady Michelle Obama—even fulfilling their personal request for a classic burger.


While he once thrived on the adrenaline of fine dining service, Mark now finds joy in creating memorable dining experiences for the residents of Badminton Place. Initially unsure about the care sector, a private chef role opened his eyes to the profound impact great food can have on residents' well-being. He is particularly passionate about using seasonal ingredients, crafting classic game dishes, and ensuring those in his care receive both nutritious and delicious meals. His favourite dish? Venison Wellington, preceded by scallops and bacon—a true celebration of British produce.


Mark takes pride in the close collaboration within his kitchen team, the special events they create for residents, and the small victories—like helping someone regain their appetite after illness. With the added benefit of his wife’s expertise as an NHS dietitian, he continues to refine his approach to nutrition and resident well-being.


For Mark, the most rewarding part of being Head Chef is seeing the smiles in the dining room and knowing his food brings comfort, joy, and nourishment to the people he serves.

Louise

Louise Smart

Job Title: Events Manager

Joined: 2024

Louise Smart is our Events Manager, bringing creativity, compassion, and dedication to everything she does.


With nearly five years of experience in the care sector and over 20 years as a qualified early years practitioner, Louise is passionate about enhancing the lives of our residents through engaging and meaningful activities. Louise’s path into the care sector began during the COVID-19 pandemic. After being briefly furloughed, she felt a strong desire to help those in need during such a challenging time.


She joined a care home as a care assistant, where her empathetic nature and desire to make a difference quickly shone through. It wasn’t long before Louise transitioned into events and activities coordination, where she found her true calling—bringing joy, connection, and purpose to residents' daily lives.
Louise is passionate about creating personalised and enriching experiences. She takes the time to get to know each resident—their interests, hobbies, and life stories—and tailors activities that reflect their passions.


From reviving old skills and hobbies to introducing new experiences, Louise ensures that every event offers opportunities for fun, social connection, and shared memories. For Louise, the most rewarding part of her role is helping others live fulfilling lives, regardless of age or ability. She believes that every moment matters and strives to make each day meaningful for residents. Whether through group activities, one-on-one experiences, or special events, she is dedicated to creating memorable moments that promote happiness and wellbeing.


Louise’s enthusiasm, creativity, and compassionate nature make her an integral part of the Badminton Place family. Her commitment to enriching the lives of residents through meaningful activities perfectly embodies our values of care, respect, and community. We are incredibly grateful for the positive impact Louise brings to Badminton Place and the wonderful experiences she creates for our residents every day.

Ana

Ana DeFreitas

Job Title: Hospitality Manager

Joined: 2024

With over 26 years of experience in the hospitality industry, Ana Freitas brings a wealth of knowledge, passion, and heart to her role as Hospitality Manager at Badminton Place.


Her impressive background spans bars, restaurants, pubs, clubs, cruise ships, and airport lounges — but it’s here, in a care home, that she’s found her true calling. “My inspiration for working in a care home is to provide the very best hospitality for our residents – to make them feel like we’re a family.”


Ana is dedicated to delivering exceptional service and heartfelt care, treating every resident as she would her own loved ones. Whether it's a favourite drink made just right, a freshly baked pastry to brighten the afternoon, or simply taking time to sit and share a laugh, Ana believes it's the little things that make the biggest difference.


Her favourite memory so far? “Last Easter! I dressed up as a bunny with Louise (our Events Manager) and helped Angela (our General Manager) hand out chocolate eggs to all the residents and staff. The smiles on everyone’s faces were absolutely priceless.”
Ana ensures the highest standards of hospitality by listening closely, noticing the little details, and being present — always ready to add warmth to someone’s day. “The most rewarding part of my role is seeing our residents happy. When I see their smiles — and their families' — I know we’re doing something truly meaningful. I love getting to know each person a little better every day.”


Ana’s kindness, experience, and thoughtful approach help make Badminton Place not just a care home — but a home full of care.

Frequently Asked Questions about Badminton Place

What types of Care is Badminton Place registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Badminton Place have?

There are 73 Single Rooms.

What are the Facilities & Services at Badminton Place?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Badminton Place to the centre of Bristol?

4.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Badminton Place to verify any information. View our terms and conditions. Badminton Place has an Enhanced Service - more info.