Badminton Place

Angela Madden serves as the General Manager at Badminton Place, bringing nearly 40 years of extensive experience in health and social care. Her career encompasses managing nursing homes, residential homes, hospices, the learning disability sector, and charity care providers. Angela’s expertise is backed by her registrations with CIW and CQC in Wales and England, reflecting her deep commitment to high standards of care.

Angela was instrumental in the development and implementation of the Social Care Workers Code of Practice and the Standards Framework with the Welsh Assembly Government. This pivotal role underscores her dedication to advancing care practices and enhancing the quality of service.

Living in South Wales, Angela enjoys breath-taking views and the company of her pets: Tilly (Jack Russell), Henry (an elderly Maine Coon cat), and two ragdoll kittens, Thelma and Louise. She is also a proud mother and grandmother, with a growing family that includes a granddaughter, and a grandson expected soon.

Angela’s leadership philosophy is centred around leading by example, being visibly supportive within the home, and championing the quality and standards of elder care. Her passion drives her to ensure residents maintain their independence and make informed decisions, while she works collaboratively with all stakeholders.

Motivated by making a positive difference in people’s lives, Angela adheres to the principle: "Do one good thing for someone else every day." She strives for excellence in all aspects of care, staying current with regulations, and fostering a supportive and inclusive environment.

Monika moved from Poland to the UK 18 years ago and has been working as Head Housekeeper within the local area for over 9 years before joining Badminton Place in 2023.

She is Head of a small team at Badminton Place including Laundry, and runs a tight ship ensuring that high standards are met at all times.

Monika is married, has two children and has a passion for music, and cars and loves to go on holiday at any opportunity.

I have a passion for working in the care industry and joined Badminton Place House in 2023, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.

In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.

With a distinguished career spanning some of the world’s most prestigious kitchens, Mark Stuart brings a wealth of experience and passion to his role as Head Chef at Badminton Place. He began his culinary journey at the renowned Garrick Club in Covent Garden, training at Westminster College before moving on to esteemed establishments such as The Goring Hotel, The House of Commons, and Voyager Wine Estate in Australia.

Mark’s most prestigious role saw him serve as Sous Chef at Buckingham Palace, where he played a key part in historic events, including the Royal Wedding of Prince William and Kate Middleton, the American Presidential State Visit, the Olympic Games ceremony, and the Diamond Jubilee. He cooked daily for Her Majesty The Queen and the Duke of Edinburgh, as well as other distinguished guests, including President Barack Obama and First Lady Michelle Obama—even fulfilling their personal request for a classic burger.

While he once thrived on the adrenaline of fine dining service, Mark now finds joy in creating memorable dining experiences for the residents of Badminton Place. Initially unsure about the care sector, a private chef role opened his eyes to the profound impact great food can have on residents' well-being. He is particularly passionate about using seasonal ingredients, crafting classic game dishes, and ensuring those in his care receive both nutritious and delicious meals. His favourite dish? Venison Wellington, preceded by scallops and bacon—a true celebration of British produce.

Mark takes pride in the close collaboration within his kitchen team, the special events they create for residents, and the small victories—like helping someone regain their appetite after illness. With the added benefit of his wife’s expertise as an NHS dietitian, he continues to refine his approach to nutrition and resident well-being.

For Mark, the most rewarding part of being Head Chef is seeing the smiles in the dining room and knowing his food brings comfort, joy, and nourishment to the people he serves.

Louise Smart is our Events Manager, bringing creativity, compassion, and dedication to everything she does.

With nearly five years of experience in the care sector and over 20 years as a qualified early years practitioner, Louise is passionate about enhancing the lives of our residents through engaging and meaningful activities. Louise’s path into the care sector began during the COVID-19 pandemic. After being briefly furloughed, she felt a strong desire to help those in need during such a challenging time.

She joined a care home as a care assistant, where her empathetic nature and desire to make a difference quickly shone through. It wasn’t long before Louise transitioned into events and activities coordination, where she found her true calling—bringing joy, connection, and purpose to residents' daily lives.
Louise is passionate about creating personalised and enriching experiences. She takes the time to get to know each resident—their interests, hobbies, and life stories—and tailors activities that reflect their passions.

From reviving old skills and hobbies to introducing new experiences, Louise ensures that every event offers opportunities for fun, social connection, and shared memories. For Louise, the most rewarding part of her role is helping others live fulfilling lives, regardless of age or ability. She believes that every moment matters and strives to make each day meaningful for residents. Whether through group activities, one-on-one experiences, or special events, she is dedicated to creating memorable moments that promote happiness and wellbeing.

Louise’s enthusiasm, creativity, and compassionate nature make her an integral part of the Badminton Place family. Her commitment to enriching the lives of residents through meaningful activities perfectly embodies our values of care, respect, and community. We are incredibly grateful for the positive impact Louise brings to Badminton Place and the wonderful experiences she creates for our residents every day.

With over 26 years of experience in the hospitality industry, Ana Freitas brings a wealth of knowledge, passion, and heart to her role as Hospitality Manager at Badminton Place.

Her impressive background spans bars, restaurants, pubs, clubs, cruise ships, and airport lounges — but it’s here, in a care home, that she’s found her true calling. “My inspiration for working in a care home is to provide the very best hospitality for our residents – to make them feel like we’re a family.”

Ana is dedicated to delivering exceptional service and heartfelt care, treating every resident as she would her own loved ones. Whether it's a favourite drink made just right, a freshly baked pastry to brighten the afternoon, or simply taking time to sit and share a laugh, Ana believes it's the little things that make the biggest difference.

Her favourite memory so far? “Last Easter! I dressed up as a bunny with Louise (our Events Manager) and helped Angela (our General Manager) hand out chocolate eggs to all the residents and staff. The smiles on everyone’s faces were absolutely priceless.”
Ana ensures the highest standards of hospitality by listening closely, noticing the little details, and being present — always ready to add warmth to someone’s day. “The most rewarding part of my role is seeing our residents happy. When I see their smiles — and their families' — I know we’re doing something truly meaningful. I love getting to know each person a little better every day.”

Ana’s kindness, experience, and thoughtful approach help make Badminton Place not just a care home — but a home full of care.