Badminton Place

Originally from Czechia, Lucie always knew that nursing was the path she wanted to follow. Inspired by both her mother and grandmother, who were nurses themselves, she spent much of her childhood around hospitals and developed a passion for helping others from a very young age.

After completing her nursing degree in Czechia, Lucie moved to the UK in 2002 after meeting her husband. Since then, she has dedicated her career to caring for others and supporting people through some of the most important moments in their lives.

As Clinical Deputy Manager at Badminton Place, Lucie plays a vital role in ensuring residents receive the highest standards of care and support. She is passionate about continuous learning and professional development, helping to ensure both she and her team remain at the forefront of best practice. For Lucie, supporting residents and their families to have the best possible experience is at the heart of everything she does.

What she loves most about Badminton Place is the warm and welcoming atmosphere. Seeing residents happy, comfortable and enjoying life brings her immense satisfaction, and she is proud to be part of a team that genuinely cares for one another and the people they support.

Outside of work, Lucie enjoys spending time with her family and supporting her 16-year-old son, who is a member of the South West Regional Under-18 golf squad and also represents South Gloucestershire Under-18s. She is also a proud dog owner of Freddie, her seven-year-old German Wirehaired Pointer, and enjoys long walks in the countryside.

And if there is one thing colleagues know about Lucie, it is her love of good coffee. A self-confessed coffee enthusiast, she appreciates a quality bean-to-cup brew and the opportunity to sit back and watch the world go by.

Lucie’s compassion, leadership and dedication make her an invaluable member of the Badminton Place family, and we are incredibly grateful for the support she provides to residents, relatives and colleagues alike.

Introducing Kay, our Administration Manager, who joined Badminton Place in 2024 and has quickly become one of the friendly faces at the heart of our home.

Before entering the care sector, Kay spent 22 years working as an Assistant Accountant for Akzo Nobel. In 2012, Kay took some time away from work to care for her mother during a period of ill health. This experience inspired her to pursue a career in care, and after taking a temporary role with a care provider near Weston-super-Mare, she discovered a profession she genuinely loves.

Today, Kay’s role covers almost every aspect of life at Badminton Place, from rotas, training and recruitment to accounts, customer service, admissions and supporting residents and their families. No two days are ever the same, which is exactly how she likes it.

While her accounting background means she enjoys solving complex financial challenges, it’s the people who make her role so rewarding. One of her favourite parts of the day is chatting with residents before heading home and hearing about their day. Recently, a family member told her how much moving to Badminton Place had improved their loved one’s quality of life - feedback that perfectly sums up why she enjoys working in care.

Outside of work, Kay enjoys gardening, spending time with her partner and their mischievous tortoiseshell cat, Effie, and renovating their Art Deco home. She also considers caring for both her mother and father at the end of their lives to be one of the greatest privileges of her life - an experience that continues to shape the compassion and understanding she brings to her role every day.

We are incredibly lucky to have Kay as part of the Badminton Place family.

With an exceptional culinary career spanning some of the world’s most prestigious kitchens, Mark Stuart brings both expertise and heartfelt passion to his role as Head Chef at Badminton Place.

Mark began his journey at the renowned Garrick Club in Covent Garden, training at Westminster College before progressing to celebrated establishments including The Goring Hotel, the House of Commons, and Voyager Wine Estate in Australia.

One of the most distinguished chapters of his career saw him working as Sous Chef at Buckingham Palace, where he contributed to a number of historic occasions, including the Royal Wedding of Prince William and Catherine Middleton, the American Presidential State Visit, the Olympic Games celebrations, and the Diamond Jubilee. During this time, he prepared meals for Her Majesty The Queen, the Duke of Edinburgh, and international guests, including President Barack Obama and First Lady Michelle Obama.

Today, Mark brings that same level of care, precision and creativity to Badminton Place. While he once thrived in the fast-paced world of fine dining, he now finds true fulfilment in creating enjoyable and meaningful dining experiences for residents.

Initially uncertain about working in the care sector, Mark’s perspective changed after working as a private chef, where he saw first-hand the powerful impact that nutritious, well-prepared food can have on wellbeing. He is passionate about using seasonal ingredients, creating comforting yet refined dishes, and ensuring every meal supports both enjoyment and health.

Mark takes particular pride in working closely with his kitchen team to create special dining experiences and events, as well as the everyday moments that matter most, such as helping residents rediscover their appetite and enjoyment of food. With additional insight from his wife, an NHS dietitian, he continues to develop menus that are both nourishing and delicious.

For Mark, the greatest reward is simple: seeing smiles in the dining room and knowing his food brings comfort, joy and a sense of home to every resident.

Louise Smart, Events Manager at Badminton Place, brings creativity, compassion and genuine dedication to everything she does. With nearly five years’ experience in the care sector, alongside over 20 years as a qualified early years practitioner, Louise is passionate about enriching the lives of residents through meaningful and engaging experiences.

Her care journey began during the COVID-19 pandemic, when, after being furloughed, Louise felt a strong pull to support those most in need. She joined a care home as a care assistant, where her natural empathy and desire to make a difference quickly became clear. It wasn’t long before she transitioned into activities and events coordination, where she discovered her true calling.

Louise takes great pride in creating personalised experiences for each resident. By taking the time to understand their interests, hobbies and life stories, she is able to design activities that feel familiar, enjoyable and truly meaningful. From rekindling much-loved pastimes to introducing new and exciting opportunities, Louise ensures every day offers moments of connection, purpose and joy.

Whether leading group activities, organising special events or spending one-to-one time with residents, Louise is dedicated to helping each individual live a fulfilling and enriched life. She believes that every moment matters and works tirelessly to create experiences that promote happiness, confidence and wellbeing.

Louise’s warmth, creativity and compassionate nature make her an invaluable part of the Badminton Place team, and her commitment to building a vibrant and supportive community is felt by residents, families and colleagues alike.

Kieran is a highly valued member of the team at Badminton Place and a recent recipient of the Star of the Year award—recognition that reflects both his dedication and the positive impact he has on those around him.

Before joining Berkley Care, Kieran built an impressive career in the hospitality industry, working in high-end kitchens across the UK and Europe. Beginning as an apprentice chef, he progressed to Head Chef roles, leading teams in fast-paced, high-pressure environments. Along the way, he gained experience in Michelin-recognised establishments and contributed to restaurants receiving accolades such as a Michelin Plate and inclusion in Harden’s Top 100 restaurants.

Kieran’s career has been defined by his commitment to quality, creativity and strong leadership. From developing menus and mentoring team members to delivering consistently high culinary standards, his attention to detail and passion for excellence have always stood out. His experience also includes catering for prestigious events, including a garden party for the Australian tennis team during Wimbledon.

Since joining Badminton Place, Kieran has brought that same energy and professionalism into his role. He is known for his positive attitude, reliability and willingness to go the extra mile for both residents and colleagues. He values being part of a supportive team and takes great pride in making a meaningful difference to residents’ daily lives.

Outside of work, Kieran enjoys staying active and has a passion for sport, including skiing, cricket, golf and tennis. He also regularly takes part in long-distance running events, particularly half marathons, demonstrating the same determination and drive he brings to his work.

Kieran’s Star of the Year award is a reflection of his hard work, team spirit and commitment to delivering the very best for residents, making him a truly valued member of the Badminton Place community.

With over 26 years of experience in the hospitality industry, Ana Freitas brings a wealth of knowledge, warmth and genuine passion to her role as Hospitality Manager at Badminton Place.

Ana’s impressive career has taken her across a wide range of environments, including bars, restaurants, pubs, clubs, cruise ships and airport lounges. However, it is within the care sector that she has truly found her calling. As Ana shares, her inspiration comes from a simple but powerful belief: to provide the very best hospitality for residents and to make them feel part of a family.

At Badminton Place, Ana is dedicated to creating a welcoming, comfortable and uplifting environment for everyone who walks through the doors. She takes great pride in the finer details—whether it’s preparing a resident’s favourite drink just the way they like it, offering a freshly baked treat, or simply taking the time to sit and share a conversation. For Ana, these small moments are what truly make a difference.

She is passionate about ensuring consistently high standards, always listening carefully, noticing individual preferences and being present for residents and their families. Her thoughtful and attentive approach helps create an atmosphere where people feel valued, understood and at home.

One of Ana’s favourite memories at Badminton Place was celebrating Easter alongside the team, dressing up and sharing chocolate eggs with residents—an occasion filled with laughter and smiles that perfectly reflects her approach to care.

For Ana, the most rewarding part of her role is seeing residents happy and knowing that both they and their families feel reassured and supported. She treasures the opportunity to build meaningful relationships and takes great joy in getting to know each resident more every day.

Ana’s kindness, experience and heartfelt approach make her an integral part of life at Badminton Place, helping to create not just a place to live, but a true home filled with care and connection.

We’re delighted to introduce Jade, our Lead Housekeeper, who has been part of life at Badminton Place since October 2020.

Jade’s journey into care hasn’t been a traditional one. She originally worked in retail as a visual merchandiser, creating window and shop displays and building a real eye for detail. Although she was encouraged to consider a role in care, she admits she kept putting it off and stayed within what she knew. Eventually, she decided to take the plunge and started working as a hostess in another care home - and very quickly realised it was the right move. Progressing into a senior role, Jade found a genuine passion for care and hasn’t looked back since.

Since joining Badminton Place, Jade has become a familiar and much-loved part of the home. What she enjoys most is the people - both residents and colleagues - and the strong sense of community that runs through everything we do. Having brought her son into the home over the years, she loves that many of our residents have watched him grow up, which adds to that real family feel.

Jade takes huge pride in her work, particularly when it comes to deep cleans and preparing rooms for new residents. She’s someone who really notices the details, and you’ll often find her with a carpet cleaning machine in hand, making sure every space is fresh, welcoming and ready to be called home.

Outside of work, Jade enjoys shopping, heading out for breakfast, going on city breaks with her husband, and spending time with friends - especially if it involves live music. She also loves taking photos and, most importantly, being a mum to Jordan, 18, and Ezra, who is soon to turn 11.

Jade’s honesty, warmth and attention to detail make her a wonderful part of the Badminton Place team, and we’re so pleased to have her with us.

Originally from Lebanon, Mohamad has been living in the UK since 2022. After relocating, he made the decision to pursue a more meaningful career - one where he could truly make a difference in people’s lives.

Following 14 years in senior managerial roles within the retail sector, Mohamad transitioned into care and quickly discovered a real sense of purpose. What began as a career change soon became a genuine passion, with Mohamad describing his work as something that no longer feels like just a job, but a way of life.

Within his first year, Mohamad was promoted to Senior Care Assistant, and was also recognised as a finalist for Carer of the Year at Berkley Care Group - a fantastic achievement and a reflection of the positive impact he makes every day.

Outside of work, Mohamad enjoys staying active - whether that’s going to the gym, playing football and padel, or coaching an under-10s football team. He also values spending quality time with his family.

“Honestly, it’s the people. I enjoy talking to residents, making a positive difference in their day and in their lives, and working with a friendly team. Residents and their families often share their appreciation, which really means a lot - it makes the work feel valued and rewarding.”

Mohamad’s warmth, dedication and passion for care shine through in everything he does, and we’re delighted to have him as part of the Badminton Place family.