
The care and attention here at Badminton Place has been phenomenal.Sinead P(Niece of Resident/Service User)

Always love my stay. Wonderful.Molly V(Resident / Service User)

This care home has totally changed my view of care homes, it is so good.Virginia M(Daughter of Resident/Service User)

The care and attention here at Badminton Place has been phenomenal.Sinead P(Niece of Resident/Service User)

Always love my stay. Wonderful.Molly V(Resident / Service User)

This care home has totally changed my view of care homes, it is so good.Virginia M(Daughter of Resident/Service User)

Welcome to Badminton Place — Where Exceptional Care Meets Everyday Luxury
Nestled in Cribbs Causeway and easily accessible from both Bristol and Portishead, Badminton Place is a purpose-built, luxury care home offering residential, nursing and dementia care. Fully open to new admissions, the home blends five-star comfort with a vibrant community spirit.
From its elegant bistro and bar to a bespoke gym and beautifully landscaped outdoor spaces across multiple levels, every detail...
Welcome to Badminton Place — Where Exceptional Care Meets Everyday Luxury
Nestled in Cribbs Causeway and easily accessible from both Bristol and Portishead, Badminton Place is a purpose-built, luxury care home offering residential, nursing and dementia care. Fully open to new admissions, the home blends five-star comfort with a vibrant community spirit.
From its elegant bistro and bar to a bespoke gym and beautifully landscaped outdoor spaces across multiple levels, every detail has been thoughtfully designed to enhance quality of life. With 71 spacious en-suite bedrooms, this is care reimagined — stylish, comfortable and tailored to you.
The experienced management team, exceptional hospitality staff and talented chefs help to create a warm, social atmosphere where residents feel truly at home. Whether enjoying a chef-prepared meal, taking part in meaningful activities, or relaxing with loved ones, life at Badminton Place is all about choice, comfort and connection.
Discover more
To learn more or book a personalised visit, sign up to their mailing list or get in touch with the team today.
Care Provided by Badminton Place
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 73 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Badminton Place to confirm what's included and get a personalised quote:
Our fee structure is dependency led and all fees are confirmed after a pre-admission assessment has been carried out.
Please note that all fees are fully inclusive, to include hairdressing, activities, outings, initial consultation with the physiotherapist, chiropody newspapers, massage therapist are just a few to list.
The price(s) shown are provided by the care home. Contact Badminton Place for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Berkley Care Group
- Private Owned
Person in charge
- Bec Protheroe (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (73)
Visiting
- Badminton Place welcome all family and friends to visit at anytime, no appointments are necessary. If visiting, the home is happy to arrange a guided tour on a 1-1 at a time and date convenient to suit visitors needs.
Parking
- Parking available on-site, including two disability spaces.
Badminton Place Reviews (87)
Badminton Place has a Review Score of 9.6 (9.644) out of 10, based on 21 reviews in the last 2 years.
Over all time Badminton Place has 87 reviews.
My husband spent two weeks in Badminton Place receiving respite care. It is fair to say he would prefer to be at home but he came home saying his experience was good. The room was comfortable and well-appointed. The food was excellent and the care given was good, very good in some cases. I was...
My husband spent two weeks in Badminton Place receiving respite care. It is fair to say he would prefer to be at home but he came home saying his experience was good. The room was comfortable and well-appointed. The food was excellent and the care given was good, very good in some cases. I was impressed by the management's help in setting up the two-week care, especially providing a recliner chair to make his visit possible. The staff are all welcoming and helpful and I am very grateful to them for looking after him, and me so well.
Thank you so much for sharing your experience with us. We understand how challenging it must have been for your husband to be away from home, so it truly means a lot to hear that. I'm glad to know that he found his room comfortable and that he enjoyed the meals. It's heart-warming to hear that the...
Thank you so much for sharing your experience with us. We understand how challenging it must have been for your husband to be away from home, so it truly means a lot to hear that. I'm glad to know that he found his room comfortable and that he enjoyed the meals. It's heart-warming to hear that the care he received was appreciated and I'm particularly pleased that our team could make his stay more comfortable with the recliner chair. We always strive to ensure that each resident's needs are met in a way that makes them feel at ease and I'm thankful we were able to do that for you both. We look forward to seeing you both soon.
The food was excellent with the most amazing selection of desserts, both beautiful to look at and delicious to eat!
A huge thank you to...
The food was excellent with the most amazing selection of desserts, both beautiful to look at and delicious to eat!
A huge thank you to everyone for all your hard work, it was much appreciated.
Thank you so much for taking the time to share such wonderful feedback about our bingo and bubbles event! We are thrilled to hear that you, your dad and everyone who attended had a fantastic time. It's always a joy to see families, residents and staff coming together to enjoy these special moments....
Thank you so much for taking the time to share such wonderful feedback about our bingo and bubbles event! We are thrilled to hear that you, your dad and everyone who attended had a fantastic time. It's always a joy to see families, residents and staff coming together to enjoy these special moments. We're delighted that you enjoyed the food, especially the desserts! Our catering team will be so pleased to know their hard work and attention to detail were appreciated. We always strive to create events that not only bring joy to our residents but also allow families to share in the fun and create lasting memories. I will be sure to pass on your kind words to all the staff involved - they work tirelessly to ensure each event is a success and feedback like yours truly means the world to them. Thank you again for your support and we look forward to welcoming you to more events in the future!
We came to see our uncle for the first time. We were extremely pleased with the whole experience of our visit. The staff were happy and very helpful. We came on the day when the lady was singing, excellent.
We came to see our uncle for the first time. We were extremely pleased with the whole experience of our visit. The staff were happy and very helpful. We came on the day when the lady was singing, excellent.
Thank you for sharing your wonderful experience with us! We're so glad that your first visit to see your uncle at Badminton Place was a positive one. It's heart-warming to know that our team made you feel welcome and supported, I'll be sure to pass along your kind words to them. We're also pleased...
Thank you for sharing your wonderful experience with us! We're so glad that your first visit to see your uncle at Badminton Place was a positive one. It's heart-warming to know that our team made you feel welcome and supported, I'll be sure to pass along your kind words to them. We're also pleased to hear that you enjoyed the performance by our singer. We aim to create an uplifting atmosphere for our residents and their families, so it's fantastic to know that it added to your visit. We look forward to seeing you again soon!
I required respite after an operation. Marketing was excellent however, it did not follow through. All the staff were caring and professional. Badmington Place is rated 5 stars, I unfortunately do not feel this is warranted. On my first night, I found my emergency button didn't work, stains on the...
I required respite after an operation. Marketing was excellent however, it did not follow through. All the staff were caring and professional. Badmington Place is rated 5 stars, I unfortunately do not feel this is warranted. On my first night, I found my emergency button didn't work, stains on the carpet, general cleanliness of rooms and lifts was poor. Food and especially management are very hit and miss, (too many chiefs). Three stars!
Thank you for taking the time to share your detailed feedback about your stay at Badminton Place. Following our conversation on your visit after your respite stay, I want to assure you that we have taken your concerns to heart. We appreciate your honest feedback as it helps us continue to enhance...
Thank you for taking the time to share your detailed feedback about your stay at Badminton Place. Following our conversation on your visit after your respite stay, I want to assure you that we have taken your concerns to heart. We appreciate your honest feedback as it helps us continue to enhance our services. We deeply regret to hear that your experience did not meet your expectations. Firstly, we are pleased to know that our staff's care and professionalism made a positive impression on you. We pride ourselves on our team's dedication to our residents' well-being, and it is encouraging to hear that this was reflected during your stay. We have already communicated your feedback to our teams to address these lapses immediately. Additionally, on your recent visit, it is great to see that your recovery has improved since your surgery, and we are all so happy to be part of your journey to better health.
I found the care home just wonderful. The staff are all first-class and such lovely people.
I found the care home just wonderful. The staff are all first-class and such lovely people.
Thank you so much for taking the time to share your positive experience with our care home. We are thrilled to hear that you found the environment wonderful and our staff first-class. We consider it a privilege to serve our residents and their families and we're so glad you felt the warmth and dedication of our team. Your kind words serve as a wonderful encouragement to all of us.
Mum has been thriving whilst at Badminton Place. The staff are all very friendly and attentive. Her room is lovely, and she appreciated the roses in her room when she first arrived. The whole place is like a five-star hotel.
Mum has been thriving whilst at Badminton Place. The staff are all very friendly and attentive. Her room is lovely, and she appreciated the roses in her room when she first arrived. The whole place is like a five-star hotel.
Thank you so much for your heart-warming review! We're thrilled to hear that your mum has been thriving at Badminton Place. Our teams strive to create a warm and welcoming environment, and it's wonderful to know that your mum feels at home. We appreciate your kind words about our staff's...
Thank you so much for your heart-warming review! We're thrilled to hear that your mum has been thriving at Badminton Place. Our teams strive to create a warm and welcoming environment, and it's wonderful to know that your mum feels at home. We appreciate your kind words about our staff's friendliness and attentiveness, as well as the lovely touches we provide. Your feedback means the world to us, and we look forward to continuing to provide exceptional care to your mother.
My close friends have been in care at Badminton Place for the last two years and have thoroughly enjoyed their experience. The attention of care by the staff (including support staff) has been exceptional. The Badminton team is always in contact should there be an issue or a change in living...
This care home, by other standards, sets the bar very high, yes costly but I don't think you can put a price on a loved one's health and care. Keep up the great work.
Thank you again.
Terrible experience with a high turnover of staff including management and also staff who can be exceptionally rude. At one point I witnessed 4 staff doing a jigsaw together and totally ignoring the residents in their "care". They frequently rush lunchtimes and do not allow the residents time to...
Terrible experience with a high turnover of staff including management and also staff who can be exceptionally rude. At one point I witnessed 4 staff doing a jigsaw together and totally ignoring the residents in their "care". They frequently rush lunchtimes and do not allow the residents time to finish their lunches independently, preferring to feed them, which I feel does not support their dignity and starts to make them more dependent. My experience on one occasion was that a resident was eating play dough, and on another, my father was left sitting in wet clothing shivering without socks or a jumper - the excuse was, "he must have spilt something". There appears to be a significant problem with theft as several brand new items of clothing have vanished whilst others have been shredded from new in less than 3 months. The dining room floor has not been properly washed and the table legs have food detritus on them. This causes numerous flies in this area which is not sanitary.
Thank you for your review. I appreciate you’re in active discussions with with our home Management team and Operations team, who are working with you to address your concerns. We’re working hard to support you and your loved one.
My parents both moved into Badminton Place in October 2023. It was a difficult transition for them both, being a traumatic and sudden change of circumstances. Since their arrival, my mother has commented on several occasions that they both feel very well looked after; the regular staff have got to...
My parents both moved into Badminton Place in October 2023. It was a difficult transition for them both, being a traumatic and sudden change of circumstances. Since their arrival, my mother has commented on several occasions that they both feel very well looked after; the regular staff have got to know them both well and respond positively to their needs and requests. In particular, my father (who has dementia) has benefited enormously from having a greater interaction with both staff and residents.
Thank you for taking the time to provide feedback, it is a pleasure to have both your mother and father living with us here at Badminton Place. They both have such warm characters and it's been lovely to watch them settle into their surroundings with support from one another and team members. Your feedback will be shared with the team and thank you again.
Following my own personal experience I would not recommend anyone to leave their loved ones in this facility, four managers in the space of just over a year! Appalling service for residents, extremely high turnover of staff and many agency staff.
Following my own personal experience I would not recommend anyone to leave their loved ones in this facility, four managers in the space of just over a year! Appalling service for residents, extremely high turnover of staff and many agency staff.
Transparency is key and it is important for me to share some information...
Thank you for taking the time to review our home. You will appreciate, I'm unable to comment on individual cases. We have tried to reach out to you personally prior to this review, attempting contact on the phone and email.Transparency is key and it is important for me to share some information with you:
- Our manager is the 3rd manager here at the home - the home opened with a commissioning manager (experienced in setting up and opening homes) and it is very common for these managers to move on once the home is established. Each manager has enhanced the home and developed the team positively.
- We are recruiting for care roles and use agency to cover sickness or late holiday.
Our residents' wellbeing is at the heart of all we do, and again I always welcome and encourage feedback that will enhance a resident's experience with us. It would not be appropriate for us to comment further given we're unable to discuss with you directly. Our manager would be available at a time that suits you.
A beautiful facility that is sadly let down by insufficient staffing and a lack of coordination with an ever-changing stream of agency staff and the loss of key people. The basic daily care especially personal hygiene has been insufficient over 7 months despite excellent senior carers attempting to...
A beautiful facility that is sadly let down by insufficient staffing and a lack of coordination with an ever-changing stream of agency staff and the loss of key people. The basic daily care especially personal hygiene has been insufficient over 7 months despite excellent senior carers attempting to hold things together.
Thank you for taking the time to review the home.
I appreciate your concerns regarding staffing, the home is now fully recruited for care roles and use agency to cover sickness or last-minute holiday. We have a great relationship with our new agency which means the agency colleagues feel very...
Thank you for taking the time to review the home.
I appreciate your concerns regarding staffing, the home is now fully recruited for care roles and use agency to cover sickness or last-minute holiday. We have a great relationship with our new agency which means the agency colleagues feel very much part of our home team and this allows for great continuity of care. Residents and families are commenting on these relationships with positivity. Our care team are dedicated to making a difference and work hard to build relationships with every resident to ensure they feel supported, cared for and very much at home.
As you will have experienced, when concerns are raised, we work in partnership with families to understand the concern and put measures in place to rectify these and meet regularly to ensure progress is being shared.
From when we were first shown around, the care taken to help my father to have all his needs met, making sure the room was arranged right, and trying different foods to help with his eating problems. Dad's health has improved under the care of the home. This care home has totally changed my view of...
From when we were first shown around, the care taken to help my father to have all his needs met, making sure the room was arranged right, and trying different foods to help with his eating problems. Dad's health has improved under the care of the home. This care home has totally changed my view of care homes, it is so good.
It is always rewarding to receive positive reviews, and we appreciate your lovely words. Thank you again!
My grandad...
My grandad is quite unique in his ways and it's extremely reassuring to see the relationships that the staff have with him. It's changed my view on care homes - it's somewhere I would recommend highly.
Thank you for taking the time to leave such a positive review, it's very much appreciated and will be shared with all the team here at Badminton Place.
My mother was in Badminton Pace for 15 months till she passed away. The place is amazing - such a lovely environment. The services that are provided at the cost make it a good value for money. The private dining is a great idea for families and friends to visit - made my mum and her family feel at...
My mother was in Badminton Pace for 15 months till she passed away. The place is amazing - such a lovely environment. The services that are provided at the cost make it a good value for money. The private dining is a great idea for families and friends to visit - made my mum and her family feel at home with great food and drinks included. Can't recommend enough. The head carer is amazing and so caring.
Always love my stay. Wonderful.
Always love my stay. Wonderful.
Thank you for taking the taking the time to complete a review of Badminton Place. It is always a pleasure to have you stay with us and we look forward to you coming again for your respite stay at the end of September 2023. It is truly wonderful to see how many friends you have made since staying...
Thank you for taking the taking the time to complete a review of Badminton Place. It is always a pleasure to have you stay with us and we look forward to you coming again for your respite stay at the end of September 2023. It is truly wonderful to see how many friends you have made since staying with us regularly for your little holiday as you like to call it. I will ensure that your review is shared with the rest of the team at Badminton Place and thank you once again for completing the review.
The care and attention here at Badminton Place has been phenomenal. No task is too big or small. Always went the extra mile to make sure my relative was comfortable, well cared for and safe. Despite his many challenges, the professionalism and kindness of the staff shone through. I can't recommend...
The care and attention here at Badminton Place has been phenomenal. No task is too big or small. Always went the extra mile to make sure my relative was comfortable, well cared for and safe. Despite his many challenges, the professionalism and kindness of the staff shone through. I can't recommend Badminton Place highly enough.
Thank you for taking the time to send in your review of Badminton Place. It was a pleasure to have had your relative stay with us at what we know was a difficult time for all the family. It was lovely to see your relative enjoying the activities and enjoying time in the garden and our bistro area....
Thank you for taking the time to send in your review of Badminton Place. It was a pleasure to have had your relative stay with us at what we know was a difficult time for all the family. It was lovely to see your relative enjoying the activities and enjoying time in the garden and our bistro area. Your comments will be shared with the rest of the team at Badminton Place, and thank you once again for taking the time to complete your review.
My dad has been a resident, intermittently for the past year or more and my family and I are delighted with his care. My dad has been to numerous care homes due to referrals by social services and we appreciate the consistent level of care, patience and cleanliness of Badminton Place. In our...
My dad has been a resident, intermittently for the past year or more and my family and I are delighted with his care. My dad has been to numerous care homes due to referrals by social services and we appreciate the consistent level of care, patience and cleanliness of Badminton Place. In our opinion, he has an impressive quality of life and care here.
What a lovely review to read. I will ensure that your review is passed to the whole team at Badminton Place who I am sure will be really pleased to see such high praise and scores for the home. Thank you for taking the time to send in your review it is greatly appreciated.
One of the most difficult things to do is to put a loved one into a care home. When Mum moved to Badminton Place after previously being at another care home for 8 months, it felt daunting having to go through it again. But everything from the first telephone conversation to Mum moving and settling...
One of the most difficult things to do is to put a loved one into a care home. When Mum moved to Badminton Place after previously being at another care home for 8 months, it felt daunting having to go through it again. But everything from the first telephone conversation to Mum moving and settling in has been nothing but positive. The place is wonderful, every member of staff is friendly, helpful and caring and Mum is flourishing and happy. There are lots of activities and there is a great atmosphere. As a family, we have peace of mind Mum is being well cared for. Every care home should be like Badminton Place.
It is lovely to see the change in your mother's well-being in such a short space of time since living with us at Badminton Place. She has made friends, likes to participate in activities and always looks forward to her visit to...
Thank you for taking the time to complete a review on Badminton Place.It is lovely to see the change in your mother's well-being in such a short space of time since living with us at Badminton Place. She has made friends, likes to participate in activities and always looks forward to her visit to the hairdressing salon each week. She does love her chocolate treat in the afternoons so we always ensure that we have plenty to choose from. I will ensure that your review is passed to the team at Badminton Place and thank you once again for sending it through.
Mum has been at Badminton Place for nearly a month. The change in her is incredible, she is now eating well and engaging socially and her mobility has improved considerably. The daily activities are great. The whole process of moving Mum was easy thanks to the support of the admissions team. All...
Mum has been at Badminton Place for nearly a month. The change in her is incredible, she is now eating well and engaging socially and her mobility has improved considerably. The daily activities are great. The whole process of moving Mum was easy thanks to the support of the admissions team. All staff are caring and treat Mum with dignity and understanding. The food is outstanding. My whole family are so relieved that our mum is safe and happy. Thanks to all at Badminton Place.
Thank you for your wonderful review of Badminton Place Care Home. We are so happy to see the change in your mother, enjoying the activities, making new friends and enjoying the food. We will pass on your comments to all the teams at Badminton Place and thank you once again for taking the time to complete the review.
The public area, the bistro has the feel of a smart cocktail bar with chairs arranged in small groups to...
The public area, the bistro has the feel of a smart cocktail bar with chairs arranged in small groups to accommodate friends. The all inclusive arrangement allows residents to play host to family and friends.
Quite best care home I have found.
It is always good to read such positive reviews of our home. We are delighted that your experience at Badminton Place has been so wonderful and we will ensure that your comments are passed on to all the teams at our care home. Thank you for completing the review it is greatly appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 November 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 05 October 2026We currently have limited availability to support residential, dementia and nursing care. Please contact us directly for more information.
News (4) & Events (0)
- 15 Jun 2026
Badminton Place Care Home in Patchway is delighted to be celebrating Care Home Open Week 2026 with a warm invitation to residents, relatives, friends and the wider local community to...
- 01 Jun 2026
We recently welcomed the wonderful team from Happy Hooves to Badminton Place for a truly memorable and uplifting visit, bringing their beautiful therapy horses to interact with the residents. The...
- 06 May 2026
A recent visit to Aerospace Bristol became a truly unforgettable experience for residents from Badminton Place, with one very special moment standing out for resident Roy. Home to the iconic...
There are no upcoming events for Badminton Place.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Berkley Care Group
- 31 Jan 2025Recipient: Berkley Care Group
- 31 Jan 2024Recipient: Berkley Care Group
Accreditations
There are no accreditations posted yet for Badminton Place.
Meet the Team (7)

Originally from Czechia, Lucie always knew that nursing was the path she wanted to follow. Inspired by both her mother and grandmother, who were...
Originally from Czechia, Lucie always knew that nursing was the path she wanted to follow. Inspired by both her mother and grandmother, who were nurses themselves, she spent much of her childhood around hospitals and developed a passion for helping others from a very young age.
After completing her nursing degree in Czechia, Lucie moved to the UK in 2002 after meeting her husband. Since then, she has dedicated her career to caring for others and supporting people through some of the most important moments in their lives.
As Clinical Deputy Manager at Badminton Place, Lucie plays a vital role in ensuring residents receive the highest standards of care and support. She is passionate about continuous learning and professional development, helping to ensure both she and her team remain at the forefront of best practice. For Lucie, supporting residents and their families to have the best possible experience is at the heart of everything she does.
What she loves most about Badminton Place is the warm and welcoming atmosphere. Seeing residents happy, comfortable and enjoying life brings her immense satisfaction, and she is proud to be part of a team that genuinely cares for one another and the people they support.
Outside of work, Lucie enjoys spending time with her family and supporting her 16-year-old son, who is a member of the South West Regional Under-18 golf squad and also represents South Gloucestershire Under-18s. She is also a proud dog owner of Freddie, her seven-year-old German Wirehaired Pointer, and enjoys long walks in the countryside.
And if there is one thing colleagues know about Lucie, it is her love of good coffee. A self-confessed coffee enthusiast, she appreciates a quality bean-to-cup brew and the opportunity to sit back and watch the world go by.
Lucie’s compassion, leadership and dedication make her an invaluable member of the Badminton Place family, and we are incredibly grateful for the support she provides to residents, relatives and colleagues alike.

Introducing Kay, our Administration Manager, who joined Badminton Place in 2024 and has quickly become one of the friendly faces at the heart of our...
Introducing Kay, our Administration Manager, who joined Badminton Place in 2024 and has quickly become one of the friendly faces at the heart of our home.
Before entering the care sector, Kay spent 22 years working as an Assistant Accountant for Akzo Nobel. In 2012, Kay took some time away from work to care for her mother during a period of ill health. This experience inspired her to pursue a career in care, and after taking a temporary role with a care provider near Weston-super-Mare, she discovered a profession she genuinely loves.
Today, Kay’s role covers almost every aspect of life at Badminton Place, from rotas, training and recruitment to accounts, customer service, admissions and supporting residents and their families. No two days are ever the same, which is exactly how she likes it.
While her accounting background means she enjoys solving complex financial challenges, it’s the people who make her role so rewarding. One of her favourite parts of the day is chatting with residents before heading home and hearing about their day. Recently, a family member told her how much moving to Badminton Place had improved their loved one’s quality of life - feedback that perfectly sums up why she enjoys working in care.
Outside of work, Kay enjoys gardening, spending time with her partner and their mischievous tortoiseshell cat, Effie, and renovating their Art Deco home. She also considers caring for both her mother and father at the end of their lives to be one of the greatest privileges of her life - an experience that continues to shape the compassion and understanding she brings to her role every day.
We are incredibly lucky to have Kay as part of the Badminton Place family.

With an exceptional culinary career spanning some of the world’s most prestigious kitchens, Mark Stuart brings both expertise and heartfelt passion...
With an exceptional culinary career spanning some of the world’s most prestigious kitchens, Mark Stuart brings both expertise and heartfelt passion to his role as Head Chef at Badminton Place.
Mark began his journey at the renowned Garrick Club in Covent Garden, training at Westminster College before progressing to celebrated establishments including The Goring Hotel, the House of Commons, and Voyager Wine Estate in Australia.
One of the most distinguished chapters of his career saw him working as Sous Chef at Buckingham Palace, where he contributed to a number of historic occasions, including the Royal Wedding of Prince William and Catherine Middleton, the American Presidential State Visit, the Olympic Games celebrations, and the Diamond Jubilee. During this time, he prepared meals for Her Majesty The Queen, the Duke of Edinburgh, and international guests, including President Barack Obama and First Lady Michelle Obama.
Today, Mark brings that same level of care, precision and creativity to Badminton Place. While he once thrived in the fast-paced world of fine dining, he now finds true fulfilment in creating enjoyable and meaningful dining experiences for residents.
Initially uncertain about working in the care sector, Mark’s perspective changed after working as a private chef, where he saw first-hand the powerful impact that nutritious, well-prepared food can have on wellbeing. He is passionate about using seasonal ingredients, creating comforting yet refined dishes, and ensuring every meal supports both enjoyment and health.
Mark takes particular pride in working closely with his kitchen team to create special dining experiences and events, as well as the everyday moments that matter most, such as helping residents rediscover their appetite and enjoyment of food. With additional insight from his wife, an NHS dietitian, he continues to develop menus that are both nourishing and delicious.
For Mark, the greatest reward is simple: seeing smiles in the dining room and knowing his food brings comfort, joy and a sense of home to every resident.

Louise Smart, Events Manager at Badminton Place, brings creativity, compassion and genuine dedication to everything she does. With nearly five years’...
Louise Smart, Events Manager at Badminton Place, brings creativity, compassion and genuine dedication to everything she does. With nearly five years’ experience in the care sector, alongside over 20 years as a qualified early years practitioner, Louise is passionate about enriching the lives of residents through meaningful and engaging experiences.
Her care journey began during the COVID-19 pandemic, when, after being furloughed, Louise felt a strong pull to support those most in need. She joined a care home as a care assistant, where her natural empathy and desire to make a difference quickly became clear. It wasn’t long before she transitioned into activities and events coordination, where she discovered her true calling.
Louise takes great pride in creating personalised experiences for each resident. By taking the time to understand their interests, hobbies and life stories, she is able to design activities that feel familiar, enjoyable and truly meaningful. From rekindling much-loved pastimes to introducing new and exciting opportunities, Louise ensures every day offers moments of connection, purpose and joy.
Whether leading group activities, organising special events or spending one-to-one time with residents, Louise is dedicated to helping each individual live a fulfilling and enriched life. She believes that every moment matters and works tirelessly to create experiences that promote happiness, confidence and wellbeing.
Louise’s warmth, creativity and compassionate nature make her an invaluable part of the Badminton Place team, and her commitment to building a vibrant and supportive community is felt by residents, families and colleagues alike.

Kieran is a highly valued member of the team at Badminton Place and a recent recipient of the Star of the Year award—recognition that reflects both...
Kieran is a highly valued member of the team at Badminton Place and a recent recipient of the Star of the Year award—recognition that reflects both his dedication and the positive impact he has on those around him.
Before joining Berkley Care, Kieran built an impressive career in the hospitality industry, working in high-end kitchens across the UK and Europe. Beginning as an apprentice chef, he progressed to Head Chef roles, leading teams in fast-paced, high-pressure environments. Along the way, he gained experience in Michelin-recognised establishments and contributed to restaurants receiving accolades such as a Michelin Plate and inclusion in Harden’s Top 100 restaurants.
Kieran’s career has been defined by his commitment to quality, creativity and strong leadership. From developing menus and mentoring team members to delivering consistently high culinary standards, his attention to detail and passion for excellence have always stood out. His experience also includes catering for prestigious events, including a garden party for the Australian tennis team during Wimbledon.
Since joining Badminton Place, Kieran has brought that same energy and professionalism into his role. He is known for his positive attitude, reliability and willingness to go the extra mile for both residents and colleagues. He values being part of a supportive team and takes great pride in making a meaningful difference to residents’ daily lives.
Outside of work, Kieran enjoys staying active and has a passion for sport, including skiing, cricket, golf and tennis. He also regularly takes part in long-distance running events, particularly half marathons, demonstrating the same determination and drive he brings to his work.
Kieran’s Star of the Year award is a reflection of his hard work, team spirit and commitment to delivering the very best for residents, making him a truly valued member of the Badminton Place community.

We’re delighted to introduce Jade, our Lead Housekeeper, who has been part of life at Badminton Place since October 2020.
Jade’s journey into care...
We’re delighted to introduce Jade, our Lead Housekeeper, who has been part of life at Badminton Place since October 2020.
Jade’s journey into care hasn’t been a traditional one. She originally worked in retail as a visual merchandiser, creating window and shop displays and building a real eye for detail. Although she was encouraged to consider a role in care, she admits she kept putting it off and stayed within what she knew. Eventually, she decided to take the plunge and started working as a hostess in another care home - and very quickly realised it was the right move. Progressing into a senior role, Jade found a genuine passion for care and hasn’t looked back since.
Since joining Badminton Place, Jade has become a familiar and much-loved part of the home. What she enjoys most is the people - both residents and colleagues - and the strong sense of community that runs through everything we do. Having brought her son into the home over the years, she loves that many of our residents have watched him grow up, which adds to that real family feel.
Jade takes huge pride in her work, particularly when it comes to deep cleans and preparing rooms for new residents. She’s someone who really notices the details, and you’ll often find her with a carpet cleaning machine in hand, making sure every space is fresh, welcoming and ready to be called home.
Outside of work, Jade enjoys shopping, heading out for breakfast, going on city breaks with her husband, and spending time with friends - especially if it involves live music. She also loves taking photos and, most importantly, being a mum to Jordan, 18, and Ezra, who is soon to turn 11.
Jade’s honesty, warmth and attention to detail make her a wonderful part of the Badminton Place team, and we’re so pleased to have her with us.

Originally from Lebanon, Mohamad has been living in the UK since 2022. After relocating, he made the decision to pursue a more meaningful career -...
Originally from Lebanon, Mohamad has been living in the UK since 2022. After relocating, he made the decision to pursue a more meaningful career - one where he could truly make a difference in people’s lives.
Following 14 years in senior managerial roles within the retail sector, Mohamad transitioned into care and quickly discovered a real sense of purpose. What began as a career change soon became a genuine passion, with Mohamad describing his work as something that no longer feels like just a job, but a way of life.
Within his first year, Mohamad was promoted to Senior Care Assistant, and was also recognised as a finalist for Carer of the Year at Berkley Care Group - a fantastic achievement and a reflection of the positive impact he makes every day.
Outside of work, Mohamad enjoys staying active - whether that’s going to the gym, playing football and padel, or coaching an under-10s football team. He also values spending quality time with his family.
When asked what he enjoys most about working at Badminton Place, Mohamad says:“Honestly, it’s the people. I enjoy talking to residents, making a positive difference in their day and in their lives, and working with a friendly team. Residents and their families often share their appreciation, which really means a lot - it makes the work feel valued and rewarding.”
Mohamad’s warmth, dedication and passion for care shine through in everything he does, and we’re delighted to have him as part of the Badminton Place family.
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