Katherine House

Cote House Lane, Westbury-on-Trym, Bristol BS9 3UW
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9.9 51 Reviews
  • Katherine House, Bristol
Katherine House is a purpose-built residential home designed to maximise views, natural light and a sense of well-being for each resident.

Fully qualified and experienced staff provide ‘24-hour’ round-the-clock care as well as respite care for those with low-level needs. The residents' individual needs are constantly monitored and their care is reviewed and updated on a regular basis.

The design of the home ensures all areas are easy to navigate and are relaxing places for the residents. The home offers spacious en-suite bedrooms equipped with an electric bed, flat-screen television, telephone and comfortable, modern furniture. Residents are also encouraged to personalise their rooms to create a ‘homely’ environment.

There are opportunities for residents to stimulate interests and participate in activities which includes in-house entertainment as well as local trips into the community.

Care Provided by Katherine House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1378 – £1378
  • Self-Funded Residential Dementia Care: £1482 – £1482
  • RESPITE Self-Funded Residential Care: £1438 – £1438
  • RESPITE Self-Funded Residential Dementia Care: £1532 – £1532

These prices are only a guideline, please contact Katherine House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Cote Charity

Person in charge

  • Leanne Thorne (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • Visiting can be at any time but please try to avoid meal times, 12.30 for lunch and 5.30 for supper.

Parking

  • Car parking available

9.9

Katherine House has a Review Score of 9.9 (9.933) out of 10, based on 15 reviews in the last 2 years.
Over all time Katherine House has 51 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Katherine House
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Total of 51, showing 1-20
Review from Mark I (Son of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we were looking for a care home to move Mum into so that she could be closer to family and well cared for, Katherine House stood out from the others we looked at. That impression continued from when Mum moved in. The home has a lovely calm and friendly atmosphere, and the staff, without exception
have all been wonderful, always caring, friendly and helpful. The attention to including everyone to what was going on and arranging trips out was very good and inclusive.
Mum was happy at Katherine House and she was well cared for, which gave us peace of mind. Katherine House was definitely the right choice.
Reply from Leanne Thorne, Home Manager at Katherine House

Thank you so much for taking the time to review Katherine House. We are very proud of the staff team that work here, they have amazing passion, care, empathy and kindness towards every individual resident. The Wellbeing & Activities team provide great stimulating activities and as you say trips out in the community, so glad mum was happy here a place she called her home.

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Review from S R (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What exceptional care, genuine compassion, and a true sense of home. Mum spent over six years at Katherine House and we can honestly say she could not have been in better hands. From the moment she arrived, the love, respect, and dignity shown to her by every member of staff was truly remarkable. The
carers built genuine relationships with her - her face would light up every time they came into the room, the  entertainment staff organise wonderful activities, the hairdresser provides weekly pampering, the cooks prepare meals with care, the cleaners, laundry and maintainance teams keep the home comfortable and spotless, while the office staff are always kind, supportive, and efficient.
Every single person contributed to making our mother feel safe, valued, and truly at home. Katherine and Griffith House are shining examples of what care should be and we would recommend them wholeheartedly to any family looking for a place where their loved one will be genuinely cared for and cherish
Reply from Susan Thorne, Deputy Manager at Katherine House

Thankyou so much for your lovely comments, we pride ourselves on our motivated, dedicated, compassionate and loyal team treating everyone like family and your mum and all of you were our family and will continue to be. Thankyou for your beautiful words

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Review from Claire C (Granddaughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently celebrated my Nan's 103rd birthday at Katherine House, and I cannot thank the staff enough for everything they did to make it so special. The upstairs room was beautifully decorated, with lovely bunting featuring a gorgeous photo of Nan - such a thoughtful and personal touch.
A huge thank
you to the catering team as well - the cake they made was absolutely delicious and beautifully presented. The card from the team was also wonderful and so meaningful.
Nan looked stunning - her hair, makeup, and dress were all done so beautifully, and it meant the world to us to see her so happy. The staff's kindness, attention to detail, and genuine care really shone through.
We are so grateful to everyone at Katherine House for making the day truly memorable, not just for Nan but for our whole family. Thank you for everything you do!
Reply from Leanne Thorne, Home Manager at Katherine House

Thank you so much for your kind words, our team work extremely hard and always go above and beyond each day to ensure all of our residents are well cared for providing person centered care.We are all so pleased that Nan enjoyed her special day with her family and friends by her side.

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Review from Hilary C (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
'Mum moved in to Katherine House six weeks ago. Initially it was hard to differentiate between those members of staff who look after the residents and those who look after the building, as every individual we have met, without exception, is lovely with the residents.  It's as if everyone is a care professional
to the highest standard, regardless of the job they are actually employed to do. The enthusiastic management team could not have done more to make us feel comfortable, informed and welcome from the first contact. Mum is delighted with the excellent activities on offer, she has made friends, loves the staff and raves about the delicious food and all the care and kindness she receives. As a result, her move into residential care does not feel like 'the end bit' but the start of the next chapter of her life, which at 95 was completely unexpected and really rather wonderful. We feel very privileged that there was a place for Mum at Katherine House and to us, so far it is perfect.'
Reply from Susan Thorne, Deputy Manager at Katherine House

Thankyou so much for your wonderful, kind words our team approach everything with passion, empathy, care and utter kindness and we are so very proud to have our team and we are certainly very proud that your mum decided to live here. We agree when coming into Katherine House, it is a new chapter and amazing quality of life begins xx

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Review from Andy M (Son of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Katherine House is a very special community of people in a lovely building, tucked away from the world. The staff are wonderful and make everyone feel at home, guests as well as residents. Everything feels very relaxed but the staff seem to be keeping a careful eye on what goes on and are attentive
to the residents needs. Quite outstanding.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thankyou for your lovely comments. We always want our residents to feel at home, safe, loved and valued and our dedicated team are committed to making sure everyone is treated with respect and dignity, loved and cared for at all times. Thank you for taking the time to write a compliment it is very much appreciated. Regards.

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Review from Andy F (Son of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away recently whilst at Katherine House where she had lived since March 2020. From all the trials and tribulations of COVID, through to the inevitable difficulties she faced in her last few weeks alive, the staff at Katherine House, without exception, were wonderful. The love, care, dignity
and compassion they have all shown Mum has been a joy and source of great reassurance and comfort to all the family, and I wouldn't hesitate to recommend the home.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thank you for your kind words, we loved and cherished your mum and will miss her greatly. It makes us proud that we have a team who are dedicated, loyal, compassionate and amazingly kind and caring and would do anything to ensure the quality of care and services are of the highest standard. Our thoughts are with you at this difficult time and if you need anything please do not hesitate to let us know and you are always welcome to the home.

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Review from Michael J (Son of Resident) published on 24 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Golden days at Katherine House; my brother and I chose this care home in front of several others in September 2023. My mother was very pleased with our choice and loved the home for its wonderful staff, beautiful quiet setting and friendly environment. Her last days were spent there and we feel very
fortunate in finding such a good place.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thank you very much for your lovely kind words, it was a true pleasure to care for and support your mother she was a wonderful lady with a great sense of humour. It means a lot to our team when people take the time to complete a review as it highlights the compassion, kindness and hard work of our dedicated staff who treat everyone they care for as family so thank you for taking that time and we wish you all the best, we miss mum every day and will continue to think of her fondly with love and appreciation.

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Review from Pauline H (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Katherine House after it became clear he could no longer manage in his independent living flat. Katherine House proved to be an extremely good choice. The care he received was outstanding and the staff were all very friendly and caring and nothing was ever too much trouble. It gave
the family peace of mind knowing he was being well cared for and all his medical needs were being taken care of. The catering was excellent and there was a very good programme of events and activities for the residents to participate in. Katherine House itself is in a lovely location and my father had a very nice room with patio doors overlooking greenery. I would not hesitate to recommend Katherine House to prospective residents.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thank you so much for your lovely compliments and for taking the time to put a review; it means a lot to our team to be recognised for the amazing work they do in all departments. Your father was a wonderful much loved gentleman and will forever be remembered and we are so very pleased we were able to offer a high quality of care and services he very much deserved.

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Review from Joan D (Daughter of Resident) published on 16 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was resident at Griffiths House for a number of years and words are woefully inadequate to express my love and reverence for this organisation and the absolutely amazing people who together to make this the place for your nearest and dearest. My dear mother has just passed and although I have regrets
none of them is our decision to choose Katherine and Griffiths Houses for her care.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thank you so much for your wonderful compliment - our staff are wonderful and incredibly passionate at delivering person-centred care and go above and beyond to make a difference. Your mother was an amazing, strong independent lady who meant the world to us and we will miss her very much.

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Review from John M (Son of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having worked in the care sector for seven years, I chose Katherine House for my mum to move into two years ago. It was the right choice - Mum is very happy and is well cared for, in a tailored manner. I've recommended Katherine House to many friends due to its caring and fun culture, and its happy
team who share a passion for excellence.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thank you for the lovely comments; the team do all they can to ensure the highest quality of care and services, including activities are provided for your mum. We have a wonderful team working here, and we are very proud we have the culture we have here, we have many more wonderful things that we are planning for the benefit of our residents.

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Review from Simon G (Son of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend recommended Katherine House to me when my father needed respite. It's very reassuring to know that your loved one is cared for by people who really do care. At Katherine House, everyone cares and you see the care shining through in the warm, friendly, family atmosphere. I highly recommend Katherine
House to others now.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thank you very much for these kind words, we have a very compassionate, caring, kind and amazing team who work really hard to ensure the quality of care and services are of the highest standard and we really value you taking the time to compliment our team, thank you very much.

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Review from C L (Son of Resident) published on 22 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Katherine House is in an excellent location with well-maintained grounds and a nice view. Inside the modern building is also in excellent condition and good decorative order. My mother's room was a good size, with plenty of light and a lovely view with an en suite shower room (alongside access to baths
if needed) that she was able to use as it catered for her mobility issues.
Staff were always caring, pleasant, prompt, polite and very friendly to my Mother and all the family. A wide range of activities in and out of the home are laid on, socialising is encouraged and there are some very nice places to sit in and outside the home.
I could not have hoped for a better home for my mother and would not hesitate to recommend Katherine House to others.
Reply from Leanne Thorne, Home Manager at Katherine House

Thank you for taking the time to review our care home, it's very much appreciated. We always like to hear about people's experiences and are very pleased that your mother enjoyed her stay while at Katherine House. We are extremely lucky to have such wonderful ground for everyone to access as and when they wish which certainly adds to the profile of our home where residents and families can have quality time away from the home.

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Review from J P (Daughter of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are friendly and professional. They show great care to my mother and are very sympathetic to her needs as these have increased over this last year.
The Well being staff are amazing and provide a wide range of activities. Residents are able to visit places of interest and concerts. There
are also concerts etc within the home for those unable to leave the site.
The home is truly a gem.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thank you very much for taking the time to complete a review for our home. I am very proud of everyone who works here, they have amazing passion, care, empathy and kindness towards every individual resident offering personalised care and services. The wellbeing team work tirelessly to provide amazing activities and trips for everyone, thank you to you all and thank you for your kind words.

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Review from A C (Daughter of Resident) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all so kind and really treat the residents with care and respect, each resident is treated as an individual. Time is taken to understand their personality and their needs.
Placing your relative in a care home is not an easy choice, but Katherine House made the whole process much easier
both for the resident and relatives. Visiting feels like you are entering a family that cares, and having the grounds to walk in is wonderful.
Outings and entertainment are well thought out, keeping the residents active and entertained.
Yes, there have been a few minor hiccups, but these would have occurred anywhere, and they have been treated proactively and resolved quickly.
All in all, very happy with the whole set-up, and most importantly, I trust them to have the resident's best interests in mind.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thank you very much for the kind review and for taking the time to write a review; it means the world to the team here, who want the very best for all our residents. We have always been transparent and welcome all feedback so that we can look at ways to improve and will always work with relatives to achieve this. Our residents deserve the very best, high-quality care, and we are very proud of our team, including the well-being team who provide marvellous activities incorporating one wish for each resident to make a difference in their lives. We class everyone as family here, thank you.

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Review from Jo S (Daughter of Resident) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Katherine House because it offered Mum activities as well as the care and support she needed. The activity team has a diverse and imaginative programme of activities in which Mum can participate in or just be quiet if she wishes. They also do trips out in their minibus which is good for Mum
because it gets her outside seeing different things and people.
All staff have been caring and supportive of Mum, being mindful of her wishes and dignity. They see her as a person rather than a resident.
If I have ever raised a question or query, staff have always acted upon it.
The home is clean, modern and airy. Meal times are companionable and sociable. Mum has a phone in her room, a TV, and her own belongings.
I am really grateful we found Katherine House.
Reply from Susan Thorne, Deputy Manager at Katherine House

Thank you very much for your kind review and for taking the time to write this review, which will be passed on to the team. We are very proud of our team, the well-being team provides amazing activities that are different, including one wish project aiming to give a wish for each resident and the team works tirelessly to achieve this wish for each resident. We have amazing people that work here that have alot of compassion, care, kindness, empathy and professionalism, supporting each other as we see everyone here as a family. Our domestic team work very hard to achieve high standards of cleanliness, and we do see every single resident as unique and as a person who deserves the very very best of care and services. We are privileged to work in their home and be part of their lives. Thank you.

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Review from Joanna B (Daughter of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for almost a year and during that time Katherine House staff have been loving, kind, patient, attentive, good fun and extremely hard working. Having been widowed and then trying to live independently, Mum was exhausted, unwell, lonely and had lost all sense of the shape of a
normal day, with sleep and mealtimes all over the place. It has taken the best part of this year but she is now much better, with improved health and sleep, engaging in activities provided and being interested in much more than she was. I must particularly praise the staff's attention to skin health, photographing anything of concern and monitoring closely and moisturising regularly. There is also excellent communication, and clear lines of responsibility so that issues and messages don't get missed. It has been very hard for all of us losing our Dad/Mum's husband of 58 years, and Katherine House has made every effort to help her life be as good as it can be. Thank you all very much.
Reply from Leanne Thorne, Home Manager at Katherine House

Thank you for your positive review, we are really pleased that we have been able to support Mum and the wider family during a very difficult period. We are pleased that Mum's care remains at a high standard and that your overall experience is a positive one.

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Review from E C (Friend of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Last week I joined the summer party in the grounds of Katherine and Griffiths House - this year the theme being An Afternoon at The Circus. I was unable to make lunch, but joined my former neighbour just as it was ending - an excellent spread served outdoors but under the gazebo. Pudding was my neighbour's
favourite - tiramisu! We then had almost two hours of wonderful entertainment with everyone seated/turned around and easily able to enjoy the fun. There were two acts - a talented and very balletic performer on a rigid 'circus ring', and then 3 excellent dancers, all performing to lively circus and Old Time music. It was clear the Circus Afternoon would have required months of planning and logistical considerations. Many staff were dressed as clowns, circus performers and even a couple of Ring Masters - well done all of you. There was a lovely atmosphere, great fun and of course, a tombola! Thank you, everyone - it was a great success.
Reply from Leanne Thorne, Home Manager at Katherine House

Thank you very much for your kind review of our service, It is nice when people take the time out to complete reviews to showcase the dedication of our wonderful staff. We are very glad you were able to join us at our event and hope you will join us for future events coming up.

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Review from Lucinda S (Daughter of Resident) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum had been at a previous care home, but I felt that it wasn't a great fit. This Care Home was a complete contrast. The smaller home style setting suited Mum much better, and the real difference was the staff. I felt that they genuinely cared for Mum and that was a huge comfort over the months,
particularly as Mum's dementia worsened. I knew she was safe and warm and that everyone at the home was doing their very best to keep her as well and engaged as possible in the circumstances. Staff sent regular email updates to keep us in the loop with how Mum had been in the week, which was particularly useful for my sister who lives abroad. It was lovely to hear positive stories of Mum interacting with staff and during activities.
As Mum entered end of life care, they went out of their way to ensure she didn't need to be moved, and was able to spend her last days peacefully and they really looked after me and my family too at a really difficult time for us.
Reply from Martin Brooks, Administrator at Katherine House

Thank you Lucinda for such a wonderful review and feedback during this difficult time. We really appreciate your kind words. If there is anything we can help you with, please get in touch with us and we will be happy to help. Martin.

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Review from Sarah K (Sister of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer was assisting my sister with the lavatory and putting on my sister's coat to go for a walk in the garden, another resident was a little bit sick and the phone was ringing. The carer was on their own. They acted in a very calm and professional manner when surrounded by anxious residents and
relatives. I now know how to put a coat on my sister without us both getting in a tangle. All the staff are very professional and treat the residents with dignity and respect.
Reply from Martin Brooks, Administrator at Katherine House

Thank you for your kind review. Any feedback we receive is much appreciated.

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Review from A A (Granddaughter of Resident) published on 25 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been my grandma's carer for 3 and a half years, she is 93 and has been living independently until moving to Katherine House after having a fall and breaking her hip. She is very independent but since the fall, is using a frame to move around so living on her own was out of the question.
As
a family we spent time researching homes all over Bristol and Bath, it was very disappointing until we came across Kathrine House.
The manager was amazing, she gave us all the time we needed when we went for a visit, with a full tour all questions answered. The home is lovely, welcoming, clean and smells fresh, the staff are amazing and everyone is so friendly. The residents are lovely and treated with total respect and the best care. The staff are so caring, giving the residents lots of time and help with anything they need. The food is of great quality. As a family, we are so relaxed knowing my grandma is in such fantastic care. If you're looking for a home definitely visit!
Reply from Leanne Thorne, Home Manager at Katherine House

Thank you for taking the time to review our home, we really appreciate your feedback.
It's lovely to hear your grandma is settling well and as a family you have had a positive experience, I will certainly pass your kind comments on to the team.

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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Katherine House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for Katherine House is calculated as follows: ( (168 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Katherine House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (6)

Leanne

Leanne Thorne

Job Title: The Cote Charity Manager Joined: 2021

Meet The Manager
Leanne Thorne is Cote Manager at Katherine House Rest Home.


I have worked in Social Care for 26 years and have a variety of experience in elderly/Dementia, learning disabilities and mental health settings. This included 15 years working for South Gloucestershire council in all their residential care home homes, five years at Frenchay House residential care home and working as a strategic manager for another Charity.


I trained as an NVQ Assessor to support staff gain their qualifications as well as working with a training provider delivering NVQs to care homes across the Southwest. I became a mental health champion to support staff and residents to understand their own mental health challenges.


I am a very nurturing manager and enjoy supporting staff to increase their skill set to enable career progression.

Susan

Susan Thorne

Job Title: Deputy Manager Joined: 2012

I have 35 years of experience working in different care settings specialising in mental health/psychology, dementia, and residential/nursing care of the elderly. My role is to provide support to the management of the home, delivering the highest standards of care/support that our residents deserve.
I manage an extensive training/assessment, and competency programme for staff to ensure they have the skills and knowledge to deliver exceptional care to the highest of standards. It is important to me that our residents receive the best quality of life through daily fulfilment, excellent care and services and a home where they feel valued, respected, empowered and treated as unique individuals with their own wishes and choices, creating a home from home environment.
I feel honoured and proud to work with such a compassionate, caring team, they do a wonderful job and I feel privileged to do this job

Francis

Francis Ogbebor

Job Title: Team Leader Joined: 2018

I am a Team Leader I have been a member of the team for more than 5 years. My job role includes amongst other things, the in-house Infection Prevention Control training, conducting fire drills and supporting the manager and the deputy in the day to day management of the homes. I love my job because it offers me opportunities to contribute solutions to the challenges that come with the job. I am a team player, have a calm disposition, and am dependable and passionate about what I do.

Nick

Nick Chant

Job Title: Head Chef Joined: 2022

I have been a chef since I left school. I have enjoyed cooking since I can remember, learning at a young age from my mum.


I am passionate about bringing high-quality food for our residents to enjoy. I look forward to hearing the feedback at meal times and am always happy to try recommendations from residents.


I have met wonderful people since joining the team at Katherine House. It's a pleasure to work in the resident's homes and love coming to work.

Martin

Martin Brooks

Job Title: Home Administrator Joined: 2022

I have been in the care sector for over 25 years working in various roles from Housekeeper to Administrator.


I found the administration role to be my favourite role so far!


I love talking to people and being involved in making a difference to the residents in our home in any way I can.


I have been working for Cote Charity Since April 2022 and have settled in well. The staff are warm and friendly and have truly welcomed me to the home.

Aubrey

Aubrey Loverseed

Job Title: Hair Stylist Joined: 1990

I started hairdressing at Cote House, another part of the Cote Charity, in 1990 when one of my clients became a resident. Before I knew it, more and more residents were asking me to do their hair and since then I have been visiting every Wednesday.


I deliberately didn't go and see Katherine House while it was being built. I just wanted to see the end product. It is breathtaking - light and airy and so modern. The reception you get when you come in is lovely - everyone is so welcoming to anyone who walks through the door. There's a really special atmosphere and always so much going on for residents, which I also like to get involved in - I've even been known to dress up as Father Christmas!
I consider myself really lucky. I've been hairdressing for 37 years and my job is my hobby.

Frequently Asked Questions about Katherine House

What types of Care is Katherine House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Katherine House have?

There are 49 Single Rooms.

What are the Facilities & Services at Katherine House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Katherine House to the centre of Bristol?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Katherine House to verify any information. View our terms and conditions. Katherine House has an Enhanced Service - more info.