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Fully qualified and experienced staff provide ‘24-hour’ round-the-clock care as well as respite care for those with low-level needs. The residents' individual needs are constantly monitored and their care is reviewed and updated on a regular basis.
The design of the home ensures all areas are easy to navigate and are...
Care Provided by Katherine House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Katherine House for full pricing details and T&Cs.
Contact Katherine House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Cote Charity
- Voluntary / Not for Profit Owned
Person in charge
- Leanne Thorne(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (49)
Visiting
- Visiting can be at any time but please try to avoid meal times, 12.30 for lunch and 5.30 for supper.
Parking
- Car parking available
Katherine House Reviews (55)
Katherine House has a Review Score of 9.8 (9.760) out of 10, based on 13 reviews in the last 2 years.
Over all time Katherine House has 55 reviews.
All staff have been caring and supportive of Mum, being mindful of her wishes and dignity. They see her as a person rather than a resident.
If I have ever raised a question or query, staff have always acted upon it.
The home is clean, modern and airy. Meal times are companionable and sociable. Mum has a phone in her room, a TV, and her own belongings.
I am really grateful we found Katherine House.
Thank you very much for your kind review and for taking the time to write this review, which will be passed on to the team. We are very proud of our team, the well-being team provides amazing activities that are different, including one wish project aiming to give a wish for each resident and the...
Last week I joined the summer party in the grounds of Katherine and Griffiths House - this year the theme being An Afternoon at The Circus. I was unable to make lunch, but joined my former neighbour just as it was ending - an excellent spread served outdoors but under the gazebo. Pudding was my neighbour's favourite - tiramisu! We then had almost two hours of wonderful entertainment with everyone seated/turned around and easily able to enjoy the fun. There were two acts - a talented and very balletic performer on a rigid 'circus ring', and then 3 excellent dancers, all performing to lively circus and Old Time music. It was clear the Circus Afternoon would have required months of planning and logistical considerations. Many staff were dressed as clowns, circus performers and even a couple of Ring Masters - well done all of you. There was a lovely atmosphere, great fun and of course, a tombola! Thank you, everyone - it was a great success.
Thank you very much for your kind review of our service, It is nice when people take the time out to complete reviews to showcase the dedication of our wonderful staff. We are very glad you were able to join us at our event and hope you will join us for future events coming up.
As Mum entered end of life care, they went out of their way to ensure she didn't need to be moved, and was able to spend her last days peacefully and they really looked after me and my family too at a really difficult time for us.
Thank you Lucinda for such a wonderful review and feedback during this difficult time. We really appreciate your kind words. If there is anything we can help you with, please get in touch with us and we will be happy to help. Martin.
The carer was assisting my sister with the lavatory and putting on my sister's coat to go for a walk in the garden, another resident was a little bit sick and the phone was ringing. The carer was on their own. They acted in a very calm and professional manner when surrounded by anxious residents and relatives. I now know how to put a coat on my sister without us both getting in a tangle. All the staff are very professional and treat the residents with dignity and respect.
Thank you for your kind review. Any feedback we receive is much appreciated.
As a family we spent time researching homes all over Bristol and Bath, it was very disappointing until we came across Kathrine House.
The manager was amazing, she gave us all the time we needed when we went for a visit, with a full tour all questions answered. The home is lovely, welcoming, clean and smells fresh, the staff are amazing and everyone is so friendly. The residents are lovely and treated with total respect and the best care. The staff are so caring, giving the residents lots of time and help with anything they need. The food is of great quality. As a family, we are so relaxed knowing my grandma is in such fantastic care. If you're looking for a home definitely visit!
It's lovely to hear your grandma is settling well and as a family you have had a positive experience, I will certainly pass your kind comments on to the team.
My father recently moved here after suffering a stroke. I cannot begin to explain the support and friendliness displayed from the team during these difficult times. Especially with COVID too!
Before Katherine House, my father was in a different care home in another part of the country which doesn’t hold a candle to Katherine House. (Despite being more expensive).
They communicate well with family member and include them where possible.
Since being at Katherine House my dad has progressed physically in addition to bettering his mental health.
The facilities at Katherine House are amazing and they actively try to support beyond basic needs.
I will forever be grateful for Katherine House and the team within for helping me get my happy dad back.
Thank you so much for taking the time to review Katherine House, it's a pleasure to support Dad on a day-to-day basis and lovely to see that he has his own independence and is now part of the local community.
Poor manager. My Mum was thrown out by e-mail on a Friday night. Took the best part of 6 weeks to get monies refunded. Shambles. This place has really gone downhill but I would still like to sincerely thank some of the old staff.
Sorry to hear the service you received did not meet the standard for your relative, we always comply when a relative instructs us to communicate via email only. Unfortunately, when residents remain in hospital, we always reassess them once they have had a stay in hospital as at times, their needs do change, so safety is paramount to us. I will pass on your lovely comments to the team.
She now has a lovely room, which is always spotless.
She is so well looked after and all the staff are amazing, couldn't ask for more.
Thank you for your kind words, glad to hear your mum has settled so well into the home.
Mum was determined to remain living independently, but she became too frail to do this safely. She moved into Katherine House the day after her 98th birthday. The transition wasn’t easy but Mum had exceptional support from the staff, above and beyond, what might have been expected. Six weeks after moving in Mum is beginning to thrive. She is enjoying the meals. Her mobility has improved. I saw her walk a distance today, more strongly, than she has been able to in a year. The afternoon activities not only occupy her but stimulate her too. Her mood has lifted. Mum has received high-quality medical and professional care which has improved the quality of her life but it’s the indefinable conscientious qualities of the staff of Katherine House that make such a difference. There has been a genuinely kind willingness to support Mum and to ensure all that could be done has been done to ensure her wellbeing. My experience of Katherine House is that there is energy and knowledgeable goodwill in abundance.
Hi J L, many thanks for your lovely review - we're so pleased your mum has settled in with us at Katherine House.
Our mother moved from a different care home about a year ago after developing signs of dementia. We have been very pleased with the care and kindness which she has received. The care home is well run, clean and nicely furnished. We are happy to recommend this establishment.
Many thanks for your kind words - always much appreciated!
My mum needed to move into Katherine House 9 months ago. She was then 91 and getting frail. She took a bit of time to settle in but is now extremely happy there and sees it as her home. She appreciates the home-cooked food, the care she gets, and the company. She also comments on the comfort and convenience of her room, access to the library, and increasingly enjoys the activities that are laid on. Inevitably she worries about the money but now readily agrees that it is well spent. As a visitor, I am kept well informed and even during times of Covid. The grounds and buildings have a lovely inviting feel about them.
Many thanks for such a positive review! Your kind words are very much appreciated.
She is happy and enjoys the high quality of Katherine House and the excellent staff who are kind and attentive.
The food quality is very good and when she has requested any particular food item that is not on the menu it has invariably been happily provided.
Katherine House is always clean and completely odour free - something that can't be said of many care homes.
The staff are friendly, helpful and caring.
I know others who are or have been resident at Katherine House, all of whom have enjoyed it.
I would thoroughly recommend Katherine House to anyone seeking a happy, warm and caring home for themselves or a member of their family.
Hi many thanks for your kind words - we're really pleased your experience with Katherine House was so positive.
My cousin is safe and well cared for. He enjoys living at Katherine House and speaks highly of everyone and everything there. He enjoys everything from the activities to the meals and it is a great relief to me that he is so well looked after.
Many thanks for leaving us such a positive review - it's always really appreciated.
My mother has been a resident for almost seven years. The staff have done everything they can to make it a happy and safe place to live in. All her needs are provided for. Her room is cleaned regularly. The privacy of an en suite wet room is perfect for her needs. The room is a reasonable size and accommodates some of her own furniture. There is a television and also a private telephone line. She has her own pictures on the wall. Breakfast is served in her room and other meals in the dining room, but they can be saved in her room if needed. The staff have been very caring over the last year, and we had to leave very much up to them as we were unable to visit in the home. However, video calling was set up and a sealed room has been established for visiting. The grounds are lovely, and we cannot wait to get outside again and sit in the sun with Mum. The staff, the well-being team, the cooks and the cleaners are all amazing. Thank you.
Many thanks for your kind words, much appreciated.
The home keeps me well informed; they look after my resident with great patience, understanding and provide really excellent service all-round. The food is a good standard, and they keep my resident fully occupied and provide for all his needs.
Thank you for your review and very kind words, much appreciated.
For all independent people moving into a care home can be a major challenge. Katherine House staff manage this transition on behalf of its new residents in a friendly and welcoming manner. The whole team is highly professional and after one year my Mother now feels safe and 'at home'. I have nothing but praise for the entire team - and especially their kindness and resilience throughout the current pandemic which has been kept at bay by their hard work and dedication.
Thank you for the very kind review Peter, we're pleased your mother has had such a positive experience at Katherine House.
This is home to 40 people - a real home. Residents are encouraged to make friends and join in everything on offer. The offer is very broad and well-considered. Staff at the home have made many contacts with outside organisations and charities that assist in improving the lives of residents in the home. Many activities are provided each day. The day is exceptionally well structured and all residents are treated as individuals with a high degree of independence. Whilst my uncle has slowly deteriorated in his capacity to make decisions, he has improved in many other ways since he started living in his ‘new home’. He is more mobile, he has more friends and close companies, he is more engaged in activity and creativity and he is more outspoken on all issues relating to older people in care. I know it’s difficult and expensive but broadening opportunities after dinner in the evening would be beneficial to some residents.
Safeguarding could have been an issue due to Mum's divorce but we were always reassured the correct procedures were in place to ensure it was carried out as requested.
Afternoon activities are always available for all residents which are varied and suit all types of abilities and needs. Mum attends these which has included external visits to local sites and attractions.
The home is purpose built for residents living with dementia. It is very light and airy, furnished to a high standard which makes it a very comfortable place to live. There is access to a lovely patio area which has raised flowerbeds and plenty of places to sit.
A daily programme of activities is designed for the residents to join in if they choose to.
We as a family highly recommend the care home.
Thank you Sue for a lovely review, we try very hard to ensure are residents are very well looked after and pride ourselves on the excellent individualised care they receive.
The rooms are bright and airy and it is no problem adding some personal items to make it seem more like home.
The activities that the team arrange are varied and fun.
I would highly recommend Katherine House
Thank you Vanessa for your kind review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Katherine House.
There are no upcoming events for Katherine House.
Awards / Recognitions (2)
- 03 Nov 2023Recipient: Katherine House
- 03 Nov 2023Recipient: Katherine House
Meet the Team (4)

Leanne Thorne is the Cote Manager at Katherine House Rest Home.
I have worked in Social Care for 31 years and have a variety of experience in elderly/Dementia, learning disabilities and mental health settings.
I have worked in many homes across South Gloucestershire and the South West, including other Charities as a Strategic Manager.
I am a very nurturing manager. I enjoy supporting staff to increase their skill set to enable career progression internally.

I manage an extensive training/assessment, and competency programme for staff to ensure they have the skills and knowledge to deliver exceptional care to the highest of standards. It is important to me that our residents receive the best quality of life through daily fulfilment, excellent care and services and a home where they feel valued, respected, empowered and treated as unique individuals with their own wishes and choices, creating a home from home environment.
I feel honoured and proud to work with such a compassionate, caring team, they do a wonderful job and I feel privileged to do this job

I have been a chef since I left school. I have enjoyed cooking since I can remember, learning at a young age from my mum.
I am passionate about bringing high-quality food for our residents to enjoy. I look forward to hearing the feedback at meal times and am always happy to try recommendations from residents.
I have met wonderful people since joining the team at Katherine House. It's a pleasure to work in the resident's homes and love coming to work.

I have been in the care sector for over 25 years working in various roles from Housekeeper to Administrator.
I found the administration role to be my favourite role so far!
I love talking to people and being involved in making a difference to the residents in our home in any way I can.
I have been working for Cote Charity Since April 2022 and have settled in well. The staff are warm and friendly and have truly welcomed me to the home.
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