The Turrets

9 Glebe Road, St George, Bristol BS5 8JJ
Review Us
8.5 7 Reviews
  • The Turrets, Bristol
Show The Turrets on the Map

Care Provided by The Turrets

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £998 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1200
  • RESPITE Self-Funded Residential Care: £998 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1200

Fee will be based on individual service users needs. Exact fee will be communicated following care home manager's assessment

These prices are only a guideline, please contact The Turrets to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Rhia Pearce (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (19)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • No restrictions on visiting times.

Parking

  • Plenty of parking is available.

Are you the Owner/Manager of The Turrets? View your Advertising Options

The Turrets Reviews (7)

8.5

The Turrets has a Review Score of 8.5 (8.526) out of 10, based on 2 reviews in the last 2 years.
Over all time The Turrets has 7 reviews.

Overall Experience
  • 7
  • 0
  • 0
  • 0
  • 0
Date Published
  • 7
  • 2
  • 2
  • 2
  • 5
Reviewer Connection to The Turrets
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 7, showing 1-7
Review from Lisa H (Sister of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been at the Turrets now for a number of years and I have to say - he has been treated with lots of love and respect from all the staff who work there . He loves being there and settled in very quickly from the beginning .
I live abroad , so I phone in regularly to speak with him . The
staff always tell me if I can speak to him at that moment or to call back later after he has finished what he is doing - like eating or showering etc . All the staff are polite and respectful to me .
He loves to go out to get his newspaper and have a coffee each day - the staff are amazing for always helping him do what he wants to do .
His bedroom is fantastic, and decorated in his favourite football team colours and bedding and he has his own TV in his room too .
He enjoys all the food and the homemade meals he gets to eat each day .
He is taken very good care of and always seems happy and content each time I call him .
I would recommend this carehome 100% to everyone .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim M (Guardian of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel very happy that Jane is so well looked after in the Turrets. Whenever I go in I can feel the love that is given to all the residents. The carers all are attentive and kind. There is a real family feeling in the air.
Whenever we take Jane and her boyfriend Michael out they are always clean, well
dressed and well presented. They are always happy to go back home after trip out and are welcomed back in a very warm way.
When I have arranged holidays for them the team at the Turrets have been extremely helpful in creating these special times. The team also arrange lovely trips for the residents such as a trip to the Pantomime at Christmas
I would have no reservation in recommending this home to anyone with a relative or person that they care for with learning disabilities.
As Jane's Deputy I am so happy that she was placed at the Turrets, they look after her so well
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Derek S (Brother of Resident) published on 14 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank all of the staff there who took care of my brother. It sounds like he really had a wonderful home with you all. The funeral was arranged perfectly and the number of friends there showed how much he was loved. As a family, we were very thankful for the way you all took care of
him and the way that you took care of us at his funeral. Showing great respect and dignity for him on that day.
Love brother, his sister-in-law, his nephew and niece-in-law.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Audrey G (Sister of Resident) published on 22 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for my brother has been and is excellent, the staff are very approachable as well as communicate in an effective and efficient way.


I have had to be in contact in recent times more regularly due to my brother having to return to hospital, this was for a short period. The staff visited him

as well as welcome him back on his return. He is now different and is more talkative, expressing views also smiling a lot.


I am pleased at his continued progress its great to see.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michelle T (Daughter of Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in the home for a year now, when I visit the home it is always very clean and tidy. When I go into the home I’m always offered a hot or cold drink and so is my family. I've visited my mum during their mealtime and they have always given me a hot or cold meal. Also, it’s a very warm welcome
and friendly home. I call them if I need to talk to them, nothing is ever too much trouble, they listen and advise me. My mother suffers from mental health and the home is always there for her, all carers go out of their way to sit and listen to my mum and are an emotional support. I would recommend The Turrets home to anyone. The management are never far away and are always there if you need them. The manager and all the staff are amazing, thank you so much for being there and doing the great care that you do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Allan B (Father of Resident) published on 15 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It would be difficult to find a better place for our daughter to live. The home is well appointed, clean and comfortable. She regards the staff as friends and identifies closely with them.
She enjoys her own well-equipped bedroom, and having been allowed to make her own changes, has turned it into
her pride and joy, opening a new perspective in her life.
Staff universally recognise her vulnerability and treat her with respect and consideration, and managers at all levels openly acknowledge their accountability for her welfare and well-being.
We are consulted regularly to confirm that she is happy and her needs are being met and to establish whether a change is necessary or improvements made.
From our perspective, the care provided at The Turrets is outstanding, and we would recommend this home without reservation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gerald C (Brother of Resident) published on 26 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is a very pleasant environment, always very clean and tidy.
My brother is always very happy, relaxed and has grown in confidence. He is treated with great respect.
All the staff are very kind, very caring and very helpful. The management is always approachable and helpful if I have any
concerns or a problem arises.
The registered manager and deputy manager work very hard together to keep the home running smoothly and efficiently.
I would definitely recommend this care home to anyone who is in need!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.5 (8.526)

Overview of Review Score

The Review Score of 8.5 (8.526) out of 10 for The Turrets is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for The Turrets is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.651 Points relating to the number of positive Reviews for The Turrets is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8. 2 Positive Reviews ÷ 3.8 = 0.526
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Turrets

What types of Care is The Turrets registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Turrets have?

There are 19 Single Rooms.

What are the Facilities & Services at The Turrets?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Turrets to the centre of Bristol?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Turrets to verify any information. View our terms and conditions. The Turrets has an Basic Service - more info.