Wigton Crescent, Southmead, Bristol BS10 6DA
A highly-specialized Bristol care home, Wood House is capable of maintaining an enjoyable care environment for people suffering from learning disabilities, autism, sensory impairment and challenging behavior
The care team are trained and experienced in dealing with potential behavioral difficulties and understand the best methods of achieving a clam atmosphere in which positive mental health results can be achieved.
Wood House has a good reputation for improving the relationship between those who have learning disabilities and rehabilitation needs with the wider community.
Group: Shaw Healthcare
Person in charge: Polly Massie (Manager)
Local Authority / Social Services: Bristol City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users
Registered Care Categories*: Learning Disability • Mental Health Condition • Physical Disability
Specialist Care Categories: Autism/ASD • Challenging Behaviour • Epilepsy
Admission Information: Ages 18+.
Languages Spoken by Staff (other than English): Filipino
Single Rooms: 16
Rooms with ensuite WC: 16
Facilities & Services: Independent Living Training • Sheltered Housing • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Wood House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.7 (maximum of 10) for Wood House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Wood House in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.4 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for Wood House is calculated as follows: ( (15 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 36 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.438 Points relating to the number of positive Reviews for Wood House is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 3 Reviews ÷ 3.2 Target = 0.938
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Wood House has a Review Score of 8.7 (8.688) from 3 Reviews
Review submitted from a Postal Card by James W (Brother of Resident) on Wednesday 30 August 2017. Relates to July 2017.
All staff work very hard to provide the best experience and meet the specific demands and needs of the service user. This is the best home he has had during 60+ years of being in care. They review and adapt care to respond to changing needs. Communication is good.
How likely would you be to recommend Wood House? Extremely Likely
Review submitted from a Postal Card by Barbara M (Mother of Resident) on Tuesday 22 August 2017. Relates to August 2017.
Our daughter's special needs are being catered for at Wood House. The staff are extremely kind and helpful. My daughter has been with them over ten years and is progressing well.
Any issues we may have are promptly sorted by very helpful staff.
How likely would you be to recommend Wood House? Likely
Recipient: Wood House
Date: Thursday 05 Sep 2013