Wood House, Bristol, Bristol
Wood House, Bristol, Bristol
Wood House, Bristol, Bristol

A highly-specialized Bristol care home, Wood House is capable of maintaining an enjoyable care environment for people suffering from learning disabilities, autism, sensory impairment and challenging behavior

The care team are trained and experienced in dealing with potential behavioral difficulties and understand the best methods of achieving a clam atmosphere in which positive mental health results can be achieved.

Wood House has a good reputation for improving the relationship between those who have learning disabilities and rehabilitation needs with the wider community.

Group: Shaw Healthcare

Person in charge: Polly Massie (Manager)

Local Authority / Social Services: Bristol City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users

Registered Care Categories*: Learning Disability • Mental Health Condition • Physical Disability

Specialist Care Categories: Autism/ASD • Challenging Behaviour • Epilepsy

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Filipino

Single Rooms: 16

Rooms with ensuite WC: 16

Facilities & Services: Independent Living Training • Sheltered Housing • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Wood House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Wood House has a Review Score of 8.7 (8.688)

The Review Score of 8.7 (maximum of 10) for Wood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Wood House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.25 for Wood House is calculated as follows: ( (15 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 36 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.438 Points relating to the number of positive Reviews for Wood House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 3 Reviews ÷ 3.2 Target = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wood House?

  • Extremely LIKELY
    1
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wood House

  • Mother of Resident/Service User
    2
  • Brother of Resident/Service User
    1

All staff work very hard to provide the best experience and meet the specific demands and needs of the service user. This is the best home he has had during 60+ years of being in care. They review and adapt care to respond to changing needs. Communication is good.

How likely would you be to recommend Wood House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good home, good care.

How likely would you be to recommend Wood House? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Our daughter's special needs are being catered for at Wood House. The staff are extremely kind and helpful. My daughter has been with them over ten years and is progressing well.
Any issues we may have are promptly sorted by very helpful staff.

How likely would you be to recommend Wood House? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for Wood House

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Extremely UNLIKELY

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Awards / Recognitions

August 2014

The Inspirational Carer

Recipient: Wood House

Date: Wednesday 20 Aug 2014

more details

September 2013

National Star Award for Chef 2013

Recipient: Wood House

Date: Thursday 05 Sep 2013

more details

May 2012

National Shaw Stars Awards 2012 Winner

Recipient: Wood House

Date: Monday 14 May 2012

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Wood House