Abbeygate is a seventeen-person capacity Weston-super-Mare care home and converted Victorian property, boasting sea views together with scenic gardens and also a bowling green.
Residents always have access to skilled carers while enjoying a choice of social areas and picturesque views, whether in the homely lounge or dining areas, or in the home's activities room, reading room or sun lounge.
The home's voluntary care team are dedicated to high standards, both of care and lifestyle, tailoring both long-term care provision as well as temporary respite and a day care service.
Group: Abbeycare
Person in charge: Marie McMillan (Care Manager)
Local Authority / Social Services: North Somerset District Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Old Age • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Visual Impairment
Admission Information: NHS referals, Brokerage referals, Self Funders. Ages 65+.
Single Rooms: 18
Rooms with ensuite WC: 18
Weekly Charges Guide: Personal Care Single £554 – £619 (These prices are only a guideline, please contact Abbey Gate to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Visiting:
Visitors welcome at any time, please considers meal time.
Parking:
Parking is on the sea front on Clarence road south
Latest Care Quality Commission* Report on Abbey Gate: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.8 (maximum of 10) for Abbey Gate is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Abbey Gate in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.526 for Abbey Gate is calculated as follows: ( (55 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 95 Ratings = 4.526
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.25 Points relating to the number of positive Reviews for Abbey Gate is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Abbey Gate has a Review Score of 7.8 (7.776) from 8 Reviews
Review submitted from a Postal Card by P W (Friend of Resident) on Wednesday 31 January 2018. Relates to January 2018.
Very good but my friend said the meals were not very good, but it is a good home no smells, clean and friendly,
How likely would you be to recommend Abbey Gate? Extremely Likely
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Review submitted from a Postal Card by C Y (Friend of Resident) on Thursday 30 March 2017. Relates to March 2017.
Lovely home, very friendly staff. Lovely aspect.
How likely would you be to recommend Abbey Gate? Likely
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Review submitted from a Postal Card by Andrew F (Nephew of Resident) on Wednesday 1 March 2017. Relates to January 2017.
My aunt has been at Abbey Gate for several years and I have taken my father and my mum to visit her on numerous occasions. The staff have always been friendly and have always welcomed us.
They appear to have a strong relationship with the residents, more like a family than simply carers. The home is warm, light and airy and as welcoming as the staff.
How likely would you be to recommend Abbey Gate? Extremely Likely
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Review submitted from a Postal Card by Malcolm T (Nephew of Resident) on Thursday 12 January 2017. Relates to December 2016.
I am an occasional visitor to the care home where my last surviving Aunt lives. From a layman's perspective, I am continually impressed by the appearance and attitude of the staff, the cleanliness of the home and the care which is given to my aunt.
How likely would you be to recommend Abbey Gate? Extremely Likely
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Review submitted from a Postal Card by Libby T (Daughter-in-law of Resident) on Thursday 12 January 2017. Relates to January 2017.
My mother-in-law is receiving excellent appropriate care. She is relaxed and content in her environment where she is treated appropriately and with respect. All the staff are very caring and do all they can to ensure her comfort and well being.
How likely would you be to recommend Abbey Gate? Extremely Likely
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M James, Senior Manager at Abbey Gate responded to this review on 12 Jan 2017:
Thank you for your kind comments. We strive to maintain a high standard of care and support in each of our three homes.
Review submitted from a Postal Card by David D (Son of Resident) on Thursday 12 January 2017. Relates to December 2016.
Very friendly and comfortable care home.
How likely would you be to recommend Abbey Gate? Extremely Likely
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Review submitted from a Postal Card by K T (Son of Resident) on Monday 12 December 2016. Relates to November 2016.
Extremely caring and friendly environment.
Never any concerns of how mum was being looked after.
How likely would you be to recommend Abbey Gate? Likely
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Review submitted from a Website Submission by Peter S (Son-in-law of Resident) on Saturday 7 May 2016. Relates to April 2016.
My father in law was a resident at Abbey Gate for two years until his recent death, and I have nothing but praise for the home and all the staff. His room was spacious and clean, the food was excellent and he was always well cared for. All the staff are generous, attentive and sympathetic and this is just a generally well run home both front and back of house, and I have no hesitation in highly recommending it.
How likely would you be to recommend Abbey Gate? Extremely Likely
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Mair James, Senior Manager at Abbey Gate responded to this review on 09 May 2016:
Thank you for your kind comments, feedback is always appreciated.