Gough House

13 Ellenborough Park North, Weston-super-Mare BS23 1XH
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9.5 21 Reviews
  • Gough House, Weston-super-Mare
Converted for elderly residential care provision, Gough House is a charming Victorian property with attractive surroundings that is ideal for those with daily care needs who wish to achieve a relaxing and comfortable retirement.

Respecting residents' privacy and dignity is a important part of the service, as is allowing each user to achieve an active and interesting lifestyle through the pursuit of hobbies and days out in Abbeycare's Minibus.

The service has a flexible approach to food menus, looking to incorporate all diets and tastes into a home-cooked menu, including for birthdays and special events.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £945 – £1025
  • Self-Funded Residential Dementia Care: £1000 – £1050
  • RESPITE Self-Funded Residential Care: £1025 – £1050
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1050

Respite care with activities
Day care three times a week

These prices are only a guideline, please contact Gough House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jaime Parkins (Operations Manager)

Local Authority / Social Services

Admission Criteria

  • NHS referals, Brokerage referals, Self Funders
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • Visitors welcome any time but please consider meal times.
    Specialise in respite care holiday accommodation
    Long term care

Parking

  • There is a small car park to the rear.

9.5

Gough House has a Review Score of 9.5 (9.519) out of 10, based on 9 reviews in the last 2 years.
Over all time Gough House has 21 reviews.

Overall Experience
  • 16
  • 5
  • 0
  • 0
  • 0
Date Published
  • 21
  • 3
  • 5
  • 9
  • 12
Reviewer Connection to Gough House
  • 6
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Martin H (Son of Resident) published on 24 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
A big thank you to all the Staff at Gough House, Weston. We were in urgent need of respite care for my Mother. They were able to help at short notice and have looked after her really well. Big thanks
Reply from Mair James, Senior Manager at Gough House

Your review is very much appreciated, thank you for your positive comments I will ensure that this is passed on to all the staff at Gough House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.519)

Overview of Review Score

The Review Score of 9.5 (9.519) out of 10 for Gough House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.619 for Gough House is calculated as follows: ( (72 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 105 Ratings = 4.619
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Gough House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (2)

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Jaime Parkins

Job Title: Operations Manager Joined: 2023

I oversee the running of our two care homes, and I am also currently managing Gough House.


I have been in the care industry for almost 30 years in all different sectors, and I have a real passion for caring for the elderly.

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Naomi Boorman

Job Title: Daycare Administrator Joined: 2024

Responsible for running the Daycare centre and coordinating activities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gough House to verify any information. View our terms and conditions. Gough House has an Enhanced Service - more info.