What types of Care is Innisfree Residential Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Innisfree Residential Care Home have?

There are 26 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Innisfree Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Innisfree Residential Care Home to the centre of Weston-super-Mare?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Innisfree Residential Care Home, 12/16 Severn Road, Weston-super-Mare, North Somerset BS23 1DN

Review from Lorraine H (Daughter of Resident) published on 25 February 2025 Submitted via Website • Report

Overall Experience

My mother is living in Innisfree. In October 2024 my mother and father arrived at Innisfree. The staff welcoming and keen to accommodate our needs. The building of Victorian build is quirky. designed as a home and warm. I have been able to freely dress the given room and now feels like home from home.

The most positive comment - the Owner, Managers, Care staff, Chef, cleaners, including a DIY gentleman have shown us the greatest respect/assistance and safety. I worked as a Sister/Senior Manager in Hospitals/Social Services. The staff give of themselves above and beyond the call of duty. My mother speaks very highly of all staff.
Access to all multidisciplinary workers are available as required. My mother is settling in and enjoys the various activities presented each day and enjoys tasty home cooked foods. The care and support make leaving my mother very comforting. Thank you.

Reply from Steve Lyons, Provider at Innisfree Residential Care Home

Thank you so much for taking the time to provide the review, and for the kind words which will be much appreciated by the whole staff team.

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Review from Tina C (Mother-in-law of Resident) published on 28 November 2024 Submitted via Postal Card • Report

Overall Experience

My husband and myself visit my mother in law, and when we do its always a lovely warm experience, which is not often said when visiting care homes.The atmosphere is very friendly not only to our mother but to visitors too.There is always a cup of tea and a biscuit plus a friendly chat. The staff are

always very pleasant. I always compliment this care home to anyone who asks. I wish my own mum had been in a care home like this one.

Reply from Steve Lyons, Provider at Innisfree Residential Care Home

Thank you so much for your kind words. It's always so nice to hear such lovely, genuine feedback.

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Review from W M (Wife of Resident) published on 20 June 2024 Submitted via Website • Report

Overall Experience

Well run by staff and management nothing too must trouble always on hand. The staff are so caring and really care for the residents very homely homemade cooking so caring. Plenty of activities to keep the residents occupied always checking if they are all right. Clean and tidy all the staff on the go

all the time.

Reply from Steve Lyons, Provider at Innisfree Residential Care Home

Thank you so much for your feedback - our whole staff team will really appreciate your comments.

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Review from K S (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report

Overall Experience

A lovely warm atmosphere, friendly and supportive staff. Mum has been able to furnish her room with her own personal furniture making it homely and comfortable for her which has helped her remain settled and secure.

Reply from Steve Lyons, Provider at Innisfree Residential Care Home

Thanks so much for your feedback and lovely words which are much appreciated.

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Review from A L (Wife of Resident) published on 29 May 2024 Submitted via Postal Card • Report

Overall Experience

As soon as I walked into Innisfree I noticed a very friendly, welcoming atmosphere. The staff were attentive to the residents and very caring in their attitude to them. I felt that my husband would be safe and well looked after and I was happy to leave him here. Since then I have visited a lot and have

always found my husband happy and contented. They are always friendly and welcoming to me too, which I appreciate very much.

Reply from Steve Lyons, Provider at Innisfree Residential Care Home

Thank you so much fro the lovely words and feedback which I will pass on to the team. Hearing this feedback makes such a difference to the spirit of the team.

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Review from E K (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card • Report

Overall Experience

Very happy with the way mum is being looked after. The food is excellent and the staff are very helpful and caring.

Reply from Steve Lyons, Provider at Innisfree Residential Care Home

Thanks so much for your lovely feedback. We will pass on to the team for whom it will make a real difference to hear this.

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Review from M C (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report

Overall Experience

My mum was at Innisfree Residential Care Home from the hospital to be assessed. Faultless stay, lovely, incredible, caring staff. All residents looked really happy and the food is all homemade and delicious. Felt my mum was safe and cared for, sad for her to leave.

Reply from Steve Lyons, Provider at Innisfree Residential Care Home

Thank you so much for your kind words which are really appreciated.

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Review from Gideon L (Son of Resident) published on 19 February 2024 Submitted via Website • Report

Overall Experience

My mother has been with Innisfree for the last two years and has been well cared for. The staff are amazing in many ways, from knowing each resident really well to going above and beyond when needed.
I feel confident in the care and attention my mum receives, and she is always clean, well-presented,

and warm. It's not easy to move a loved one to a home, but you can tell from this that I've only had positive experiences. My father also suffered from dementia and was in a home, so I was aware of what my criteria were for selecting Innisfree and I'm happy I did.
It's lovely to see her fed well and also enjoying the activities and entertainment. The team there always listen and has been a great comfort to me.

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Review from K S (Daughter of Resident) published on 7 February 2024 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care and lovely staff. My mother is very settled and happy here.

Reply from Steve Lyons, Owner at Innisfree Residential Care Home

Thanks so much for the lovely feedback - it's always so nice to hear.

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Review from Kathryn G (Daughter of Resident) published on 28 December 2017 Submitted via Website • Report

Overall Experience

Innisfree has the warmth & feel of a much-loved family home with the residents at its heart!
Over numerous visits, I saw first-hand the excellent level of care and attention this dedicated team of professionals provide.
More importantly, Mum (who had Alzheimer's) settled in well, surrounded by her

much-loved possessions, in a lovely en-suite room with a garden view to watch the birds. Mum was always treated as an individual, with patience, kindness, dignity and respect.
She had a wonderful rapport with her carers who came to know her extremely well, and encouraged to take part in activities. Mum loved Christmas.
The staff always go the extra mile.
Their support was exceptional, and we were regularly informed of mum's health and well-being.
From home-cooked food, safety, security and everything in between, Innisfree exceeded our expectations.
During Mum's final weeks I was welcomed to stay, and in November 2017 she passed away, peacefully in my arms.
To all at Innisfree I am truly grateful.

Reply from Steve Lyons, Director at Innisfree Residential Care Home

Thank you so much for your kind words regarding our staff team and the support provided to your Mum during her time with us at Innisfree which I will be sure to pass on. Kind regards, Steve.

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Review from Jane B (Daughter of Resident) published on 13 November 2017 Submitted via Postal Card • Report

Overall Experience

All the staff are friendly and approachable. They are very attentive to my father's needs and those of other residents. I am kept updated with any changes in Dad's needs. I always feel welcome and the home has an inviting atmosphere.

Reply from Stephen Lyons, Director at Innisfree Residential Care Home

Thanks, Jane - the feedback is much appreciated and good to hear you are happy with the support we are providing for your Dad.

Kind regards

Steve.

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Review from Brian J (Son-in-law of Resident) published on 31 October 2017 Submitted via Postal Card • Report

Overall Experience

We have been coming to visit my mother-in-law for nearly 4 years and feel the care and consideration of the staff is first class.

Reply from Stephen Lyons, Director at Innisfree Residential Care Home

Dear Brian - thanks so much for taking the time to feedback on the service we are providing and for your kind words. Steve

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Review from P B (Son of Resident) published on 26 October 2017 Submitted via Postal Card • Report

Overall Experience

My parents have been residents at the home for the last 7 years. The care is very personal and the support for the extended family is first class. When you look for care for loved ones, look beyond the décor and consider the care - that's the important bit.

Reply from Stephen Lyons, Director at Innisfree Residential Care Home

Thanks so much for your feedback which is always helpful, Steve.

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Review from Paul D (Son of Resident) published on 24 October 2017 Submitted via Postal Card • Report

Overall Experience

I think that Innisfree is an excellent home. Given the management and care demands involved, there is a really noticeable optimism and caring atmosphere.
As a son of a resident, I am treated with interest and courtesy and involved in discussions regarding care.
Staff members are interested in her

and respond to my mother as an individual and provide good physical care and work with her showing warmth and courtesy at all times.

Reply from Stephen Lyons, Director at Innisfree Residential Care Home

Many thanks for your feedback and kind words regarding the care our team is providing for your Mum. It is always nice to hear such heartfelt views.

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Review from G W (Resident) published on 12 October 2017 Submitted via Postal Card • Report

Overall Experience

During my 10 years of being a resident at Innisfree, I have obviously seen lots of changes - some good - some not so good, but overall this is a very easy going home. Quite a lot of activities take place, also seasonal parties ie Easter, summer, Halloween, Christmas, with plenty of food and drink. There

is also bingo, quizzes, and outside entertainment for those who wish to join in. The average age varies from mid 70s - mid 90s, which consist of both male and female hairdresser, chiropodist and a laundry service is always available.

Reply from Stephen Lyons, Provider at Innisfree Residential Care Home

Many thanks for your feedback which is always appreciated to help us in continuing to improve our service.

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Review from Muriel N (Resident) published on 12 October 2017 Submitted via Postal Card • Report

Overall Experience

Staff are very very kind. They look after me well. I enjoy living here. I love my room, it's nice and clean. I have nothing to grouch about and I only speak as I find.

As far as I am concerned, I receive excellent service, thank you!

Reply from Stephen Lyons, Provider at Innisfree Residential Care Home

Thank you so much for your feedback and kind words.