Innisfree Residential Care Home

12/16 Severn Road, Weston-super-Mare BS23 1DN
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9.3 23 Reviews
  • Innisfree Residential Care Home, Weston-super-Mare
Innisfree Residential Care Home is experienced in older people's care and also able to specialise in provision for adults with dementia. The home is ideally located close to the seafront in Weston super mare and on the major bus routes through the Town. Also a short walk from the town centre and within easy reach of Clarence Park. Innisfree has been established as a residential care home for the elderly for over 25 years and provides personal and dementia care for 28 residents. They pride themselves on the loving and homely atmosphere at Innisfree, constantly striving to deliver a real home from home environment.
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Care Provided by Innisfree Residential Care Home

Type of Service

    Residential Home
  • For a maximum of 28 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Innisfree Residential Care Home to confirm what's included and get a personalised quote:

Contact Innisfree Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Brooks Healthcare (Weston) Ltd
  • Privately Owned

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2010

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)

Innisfree Residential Care Home Reviews (23)

9.3

Innisfree Residential Care Home has a Review Score of 9.3 (9.348) out of 10, based on 11 reviews in the last 2 years.
Over all time Innisfree Residential Care Home has 23 reviews.

Overall Experience
  • 16
  • 7
  • 0
  • 0
  • 0
Date Published
  • 23
  • 2
  • 7
  • 11
  • 12
Reviewer Connection to Innisfree Residential Care Home
  • 11
  • 5
  • 3
  • 2
  • 1
  • 1
Total of 23, showing 21-23
Review from Paul D (Son of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that Innisfree is an excellent home. Given the management and care demands involved, there is a really noticeable optimism and caring atmosphere.
As a son of a resident, I am treated with interest and courtesy and involved in discussions regarding care.
Staff members are interested in her
and respond to my mother as an individual and provide good physical care and work with her showing warmth and courtesy at all times.
Reply from Stephen Lyons, Director at Innisfree Residential Care HomeMany thanks for your feedback and kind words regarding the care our team is providing for your Mum. It is always nice to hear such heartfelt views.
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  • Treated with Dignity
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  • Value for Money
Review from G W (Resident) published on 12 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During my 10 years of being a resident at Innisfree, I have obviously seen lots of changes - some good - some not so good, but overall this is a very easy going home. Quite a lot of activities take place, also seasonal parties ie Easter, summer, Halloween, Christmas, with plenty of food and drink. There
is also bingo, quizzes, and outside entertainment for those who wish to join in. The average age varies from mid 70s - mid 90s, which consist of both male and female hairdresser, chiropodist and a laundry service is always available.
Reply from Stephen Lyons, Provider at Innisfree Residential Care HomeMany thanks for your feedback which is always appreciated to help us in continuing to improve our service.
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  • Care / Support
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  • Treated with Dignity
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Review from Muriel N (Resident) published on 12 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very very kind. They look after me well. I enjoy living here. I love my room, it's nice and clean. I have nothing to grouch about and I only speak as I find.


As far as I am concerned, I receive excellent service, thank you!

Reply from Stephen Lyons, Provider at Innisfree Residential Care HomeThank you so much for your feedback and kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.348)

Overview of Review Score

The Review Score of 9.3 (9.348) out of 10 for Innisfree Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.573 for Innisfree Residential Care Home is calculated as follows: ( (86 Excellents x 5) + (34 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 131 Ratings = 4.573
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Innisfree Residential Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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