Fees are calculated according to individual service user's care needs. Ground floor bedrooms have a top up fees and this can be discussed further with the purchaser.
The above fees includes a care package for the individual service user including activities of daily living. Hairdresser, chiropodist, escort duties such as hospital appointments, etc, are not included in the fees.
These prices are only a guideline, please contact Neva Manor Care Home to find out the exact price for your requirements.
Any time of the day- Need telephone consent from the manager if after 8pm
Parking available
Neva Manor Care Home has a Review Score of 9.4 (9.419) out of 10, based on 8 reviews in the last 2 years.
Over all time Neva Manor Care Home has 21 reviews.
5.0 out of 5
We cannot express how grateful we are for your nice remarks. We are overjoyed to hear that you and your family have experienced a sense of comfort and contentment as a result of the service that we are providing. Having the knowledge that our efforts are making a difference for the better is something that our entire team values very highly. We consider it a great honour to be able to provide care for your mother, and we will continue to do everything in our power to ensure that her time spending with us is both pleasant and satisfying. We are really grateful for the emotional and physical assistance that you are offering to us. When we have conversations with you, my colleagues and I have the impression that you find us to be extremely valuable individuals. Thank you very much.
5.0 out of 5
Thank you very much for your warm words. We're thrilled to hear that your cousin is enjoying her time with us. Our team is grateful to know that our care and assistance are making positive difference. Please do not hesitate to contact us if there is anything further we can do to make your cousin feel more at home.
5.0 out of 5
Thank you very much for your warm and encouraging feedback. We greatly appreciate you taking the time to share your experience. It's lovely to hear that your interaction with our owner, she is our manager as well provided you confidence and peace of mind; her dedication and hands-on approach are at the heart of everything we do. We take great satisfaction in having a dedicated team, many of whom have been with us for years, and it's wonderful to know that this consistency helps to foster trust and reassurance. We're particularly pleased that our contact has been responsive and pleasant, since we always want families to feel supported and heard. Your words are very meaningful to all of us, and we will continue to work hard every day to provide the best levels of service.
5.0 out of 5
Thank you so very much truly for taking all of your time for sharing such kind words with us. We are truly delighted indeed to hear that your dad was happy. Also, we are truly delighted to hear that he was well cared for at Neva Manor. Our team works extremely hard definitely to create a supportive as well as a loving environment, and feedback such as yours truly means the world to us. Please know that we always strive to provide the best possible care, along with your encouragement which motivates us to keep improving. If there is absolutely anything further we can do to make our residents' time with us even better, please do not hesitate to let us know.
5.0 out of 5
I would like to thank you on behalf of the whole staff at Neva Manor Care Home for your kind and complimentary comments on the care given to your Grand Father. It gives us great pleasure knowing that you and your Grandfather have had a good experience working with our staff. Knowing that our efforts have had an impact is immensely satisfying, and our staff is committed to making sure all of our residentsare comfortable and well. As we continue to deliver compassionate, outstanding care, your words of gratitude greatly inspire our team. Once again, thank you for your support and trust in us.
5.0 out of 5
Weappreciate your wonderful feedback. We're pleased to hear that your mother, loved her stay at our care home. The team here is committed to provide kind and excellent care, making sure that each and every one of our residents feels comfortable, valued, and well-cared for. Your encouraging remarks greatly inspire us to keep up our dedication to quality. We value your confidence in us and your support!
5.0 out of 5
We appreciate the time you spent in sharing your experience with us and the generous comments. We are delighted to know that you had a positive experience during your visit to our Care Home and that our team provided excellent care and attention to your dad. Certainly, we are making every effort to provide our residents with the utmost level of care. We prioritise our residents' welfare and are pleased to have been able to offer their appropriate level of care.
3.0 out of 5
The ratings given do not accurately reflect the services we provide. Neva Manor provides an excellent service and we continue to receive positive comments from families, friends and professionals who visits the home.
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5.0 out of 5
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5.0 out of 5
Caring for sufferers from dementia is obviously a very difficult and demanding job, requiring the right kind of people with plenty of patience and tact. The staff at Neva Manor support not only the resident, but the family too, and have made it clear that, even though Mum has now passed away, we will still always be welcome to visit when we can. We were more than happy to welcome some of the staff who showed the genuineness of their care by making the time to attend Mum's funeral service last week. Neva Manor is not just a "business", it is a care home, and both of those words are very apt.
5.0 out of 5
The standard of care at Neva Manor is extremely high but above all residents are made to feel that Neva Manor is their home. Staff are kind, friendly and caring in a relaxed atmosphere making residents feel that they are part of a family.
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The Review Score of 9.4 (9.419) out of 10 for Neva Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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