Neva Manor Care Home provides a warm and secure environment where individuality of care and maintaining dignity is paramount. Neva Manor strive to deliver a high standard of professional care at all times whereby the residents' individuality and privacy are maintained.
Neva Manor Care Home provides accommodation in a large Victorian house situated in a quiet residential road, ideally located within walking distance to the town centre, local amenities, bus and train station, seafront, local parks and nearby attractions.
Both the owners and providers are proud that Neva Manor Care Home has built a very good reputation locally and has consistently received positive reports from its statutory inspections. The home has always had positive feedback from health care professionals and visitors of the home. Constructive feedbacks and comments are taken seriously and act upon to make changes to improve the service.
Residents are encouraged to remain active and are provided with meaningful and varied social activities. A qualified chiropodist and hair stylist also visit the home on a regular basis.
Carers recognise that nutritious food and drink is paramount, especially for older people. All food is freshly prepared using nutritious, seasonal ingredients. The home caters for special dietary needs and also takes into consideration the cultural and religious needs of residents.
The dining room is bright and spacious with doors opening onto a secured patio area and beautifully maintained garden.
Care charges/fees are reviewed as necessary depending on the care and social needs of individual residents.
Owner: Mr & Mrs D Bungaroo
Person in charge: Brinda Bungaroo (Home Manager)
Local Authority / Social Services: North Somerset District Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 14 Service Users
Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Provide service user guide full health assessment. Ages 60+.
Languages Spoken by Staff (other than English): French, Hindi, Polish
Single Rooms: 12
Shared Rooms: 1
Rooms with ensuite WC: 13
Weekly Charges Guide: Personal Care Single £450 – £800 , Personal Care Shared (per person) £450 – £750 (These prices are only a guideline, please contact Neva Manor Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Neva Manor Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.3 (maximum of 10) for Neva Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Neva Manor Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.7 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.66 for Neva Manor Care Home is calculated as follows: ( (34 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 47 Ratings = 4.66
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.679 Points relating to the number of positive Reviews for Neva Manor Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 2.8 positive Reviews (14 registered maximum number of service users ÷ 5). 1 Reviews ÷ 2.8 Target = 0.357 , then divided by 2 = 0.179
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Neva Manor Care Home has a Review Score of 6.3 (6.339) from 4 Reviews
Review submitted from a Postal Card by Patricia R (Daughter of Resident) on Wednesday 8 June 2016. Relates to May 2016.
My mother has been in Neva Manor for nearly two weeks, the change in her in such a short time is wonderful. The care and attention she receives from staff and management is first class. Nothing is too much trouble for them, she is once again, happy, contented, glowing and safe. Thank you all at Neva Manor.
How likely would you be to recommend Neva Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Gillian K (Husband of Resident) on Thursday 7 January 2016.
My husband has been in care since April 2011 a resident at Manor Park care home since October 2012. The best care home he has been in, I am very happy with everything regarding Manor Park Care Home excellent.
How likely would you be to recommend Neva Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Margaret T (Resident) on Monday 19 October 2015. Relates to October 2015.
The double room was pleasant and bright with en-suite toilet and wash basin but lacked bath or shower. The bath was in the bathroom a few steps away across a short landing. The staff were wonderful, all of them were friendly, happy in their own work and keen to please. Nothing was too much trouble for the staff and they paid attention to every detail.
How likely would you be to recommend Neva Manor Care Home? Likely
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Review submitted from a Postal Card by Graham J S (Son of Resident) on Monday 12 October 2015. Relates to October 2015.
Splendid care of our mam during her stay with you.
How likely would you be to recommend Neva Manor Care Home? Extremely Likely
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Cleanliness
Treated with Dignity
Food & Drink
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There are currently no awards/recognitions posted yet for Neva Manor Care Home
There are currently no Care Home Idol entrants who have performed at Neva Manor Care Home